36C24724Q0280.docx

Combined Synopsis/Solicitation Notice

GENERAL INFORMATION

Note: Any offeror submitting a proposal as a joint venture must provide a certification from each SDVOSB joint partner, signed by an authorized official of each partner to the joint venture, stating that the parties to the joint venture:

(1) have entered into a joint venture agreement that fully complies with paragraph (c) of 13 CFR § 128.402; and

(2) will perform the contract in compliance with the joint venture agreement. Failure to submit the certification with the offeror’s proposal will render the offeror ineligible for award.

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021

POINT OF CONTACT*

Contracting Officer Sheryl Harris sheryl.harris5@va.gov 478-272-1210

PLACE OF PERFORMANCE

Charlie Norwood VA Medical Center

1 Freedom Way

950 15th Street

Augusta GA

DESCRIPTION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. Solicitation 36C24724Q0280 is issued as a request for quotation. This announcement constitutes the only solicitation; quotations are being requested, and a written solicitation document will not be issued. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2023-01. This solicitation is issued as A SDVOSB set-aside, the associated NAICS code is 561621 and small business size $25.0 million.

DESCRIPTION: The Department of Veterans Affairs, Networking Office 7 is looking to award a firm-fixed price purchase order for a service and maintenance on the existing Lenel & Avigilon Electronic Security Systems for the Charlie Norwood VA Medical Centers located at 950 15th Street, Augusta, GA 30901 and 1 Freedom Way, Augusta, GA 30904.

TERMS: This requirement incorporates one or more clauses/provisions by reference, with the same force and effect as if they were given in full text. The full text of a clause or provision may be accessed at http:///www.acquisition.gov/far/index.html and http://www.va.gov/oal/library/vaar/. Offerors are encouraged to, and responsible for, reviewing the full solicitation (attached) for detailed requirement description, applicable terms and conditions, provisions, submittal instructions to offerors, and evaluation procedures prior to submitting their quotes. All Offerors must have an active registration in the System for Award Management (SAM), www.sam.gov, at the time of submittal.

QUESTIONS: Any questions pertaining to this requirement must be emailed to sheryl.harris5@va.gov no later than 12:00 PM CT, February 2, 2024, and include Solicitation 36C24723Q0280 in the subject line of the email to ensure timely review and response. No questions will be accepted nor answered after this date and time. Response to questions will be posted as an amendment to the solicitation once the question period has expired. Offerors are responsible for monitoring Contracting Opportunities at www.sam.gov for any amendments to the solicitation as the government will not send notice of amendments. Representatives from potential Offerors or on behalf of potential Offerors shall not contact any VA Medical Center representative to discuss nor inquire about this solicitation.

DEADLINE: All offers/quotes must be submitted in a single email to sheryl.harris5@va.gov and received no later than 10:00 AM CT, February 16, 2024, and 36C24724Q0280 Page 5 of 28 include Solicitation 36C24724Q0280 in the subject line of the email. Offerors are encouraged to, and responsible for, reviewing the full solicitation (attached) for detailed requirement description, applicable terms and conditions, provisions, submittal instructions to offerors, and evaluation procedures prior to submitting their quotes.

SITE VISIT: February 13, 2024 @ 9:30 – 2:00 EST; POC: Ehrich Hughes@ ehrich.hughes@va.gov

Combined Synopsis/Solicitation Notice

PAGE 1 OF

1. REQUISITION NO

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a.

NAME

b. TELEPHONE NO (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a.

CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED

ADDENDA

ARE

ARE NOT ATTACHED.

27b. CO NTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED

ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF

___________________________________ OFFER

COPIES TO ISSUING OFFICE

CONTRACTOR AGREES TO FURNISH AND

DATED

YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPEC

IFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF

CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24724Q0280 01-2 -2024 Sheryl Harris email only 02- -2024

10:00AM

CST

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021 X X 561621 $25 Million N/A X See Delivery Schedule

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page Please reference B.2 Price Cost Schedule, Statement of Work and Evaluation Statement Return all original documents.

Site visit: February 13, 2024 at 9:30 until 2:00

EST

POC: EHRICH.HUGHES@VA.GOV

See CONTINUATION Page x X Sheryl Harris Contracting Officer Page 1 of Page 1 of Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C247 Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE ITEM INFORMATION

Base Year - Electronic Security System Service Contract Contract Period: Base POP Begin: 03-10-2024 POP End: 03-09-2025

BASE YEAR - Discretionary Funding Contract Period: Base POP Begin: 03-10-2024 POP End: 03-09-2025

Base Year - Electronic Security System Service Contract Contract Period: Option 1 POP Begin: 03-10-2025 POP End: 03-09-2026

BASE YEAR - Discretionary Funding Contract Period: Option 1 POP Begin: 03-10-2025 POP End: 03-09-2026

Base Year - Electronic Security System Service Contract Contract Period: Option 2 POP Begin: 03-10-2026 POP End: 03-09-2027

BASE YEAR - Discretionary Funding Contract Period: Option 2 POP Begin: 03-10-2026 POP End: 03-09-2027

Base Year - Electronic Security System Service Contract Contract Period: Option 3 POP Begin: 03-10-2027 POP End: 03-09-2028

BASE YEAR - Discretionary Funding Contract Period: Option 3 POP Begin: 03-10-2027 POP End: 03-09-2028

12.00

MO

Base Year - Electronic Security System Service Contract Contract Period: Option 4 POP Begin: 03-10-2028 POP End: 03-09-2029

BASE YEAR - Discretionary Funding Contract Period: Option 4 POP Begin: 03-10-2028 POP End: 03-09-2029

B.3 DELIVERY SCHEDULE

Charlie Norwood VA Medical Center 1 Freedom Way Augusta, GA 30904

USA

12.00

706-733-0188 ext 33200 deshan.jordan@va.gov

B.4 STATEMENT OF WORK

ELECTRONIC SECURITY SYSTEM SERVICE

Warehouse deliveries are accepted between 8am and 3:30pm, Monday through Friday, excluding Federal Holidays.

Federal Holidays

B. GENERAL REQUIREMENTS

1. Contractor shall provide Service Engineers shall be GSA HSPD-12 certified and authorized providers, schedule 70, category 132 62 Homeland Security Professional Directive 12 Product and Service Components. Products and services for agencies to implement and maintain the requirements of HSPD-12, FIPS-201 and associated NIST special publications.

2. Contractor shall be Lenel Value Added Reseller (VAR) of record, minimally fully certified at the Lenel Certified Professional Level (formerly Gold standard level), authorized by Lenel to support Federal Government in the State of Georgia; evidence of this certification shall be presented if requested.

3. Contractor shall have extensive knowledge of the Lenel On-Guard system and shall be capable to effectively trouble shoot technical issues.

4. Contractor shall effectively work will Lenel customer support to mitigate all technical issues which may arise.

5. Contractor shall maintain and control the system under one combined license that includes System User Direct Support (SUDS) from Lenel Systems International, provided Owner has attended require Lenel training classes for network administration.

6. Contractor shall schedule preventive maintenance inspections at least five days in advance with COR. Coordination may be done by telephone.

7. Contractor shall perform database preventative maintenance on a quarterly basis. Monthly on-site testing of the NEC Cluster Ring System services shall be provided to include failover functionality and automatic redundancy operation, redundancy restoral, system backup, general file analysis, Cluster Ring software analysis, server and workstation hardware inspection, cleaning and if applicable install service packs, windows updates and security utilities. Preventive services for all components included in the equipment list shall be conducted as required by manufacture or contractor specifications, this shall include a visual inspection and functional test of security components.

8. Contractor shall provide preventive maintenance service during the term of the contract consisting of manufacturer recommended cleaning, lubricating, adjusting, tightening, verify field of view for cameras, camera focus and testing, and replacing worn parts or parts which are likely to become faulty, fail or worn listed on the equipment list. This includes an equipment Test and Inspection by the end of each contract year the contractor will have serviced all devices on the systems.

9. Contractor shall provide an on-site service response technician on a 24/7 365 day a year basis to provide emergency on-site response within six (6) hours of call acknowledgement for any sudden, urgent, usually unexpected failure of the access control, video management system, or network connection(s) that compromises life safety, interrupt business operations, or significant risk of damage or loss to port assets. (IE. A complete loss of video or access control throughout the entire building.)

10. Contractor shall respond on-site within eight (8) business hours of call acknowledgment or dispatch a technician to arrive the next business day (Monday through Friday 8:00 AM to 4:30 PM) for a nonemergency security system failure where non-critical functions, procedures, or resources are negatively affected with moderate impact on overall security operations. (IE. The loss of PTZ control of a camera monitoring a general access area, a single door failure to a restricted area with multiple points of entry.) For all other security system failures that are not time sensitive and marginally increases in impact or inconvenience over time, contractor shall schedule resolution times on an item-by-item basis. (IE. Remove dirt from a camera lens, a sticking key on a card reader keypad.) Resolution times for the purchase of parts only (no labor) or installation of new security components that is handled through service will depend on availability of the parts and customer requirement.

11. Contractor shall provide engineered services support to the onsite technicians, Monday through Friday, during business hours of 8am to 5pm as needed.

12. Contractor shall provide one Lenel factory training scholarship for a system administrator yearly. VA shall be responsible for all travel, lodging and employee pay during the training, which such expenses shall be included and reflected in the Price Schedule.

13. Contractor shall annually provide a (4) four-hour training course designed to improve the knowledge and efficiencies of police staff. Training will be customized specific to the facility and system and will typically include the following topics: system architecture, overall system operation, alarm response procedures, troubleshooting techniques, management report generation, etc.

14. Contractor shall provide (40) hours of on-site operator training during year one; (32) hours during year two; and (24) hours in subsequent years. Contractor shall be able to provide additional operator training blocks, billed in increments of eight (8) hours each as required to increase the level of training as needed.

15. Contractor shall provide an online service portal to provide access to real-time work order information, 24 hours a day. The VA shall be able to create online work orders to request service, view service work orders (both in-process and completed), view preventive maintenance progress and run a variety of reports to manage the security system.

16. Contractor shall establish a Program Discretionary Fund of $60,000.00 USD. This fund is intended to be used for repairs to the system, or technology upgrades to the system. Throughout the year, as parts are replaced or upgrades are implemented, the amount required for parts and labor for these services will be deducted from this fund. This will be tracked throughout the year so that both the customer and contractor know exactly what the latest balance is for this fund. This Program Discretionary Fund will be required to be spent during each annual agreement period.

17. Contractor shall provide at no additional cost comprehensive labor coverage for emergency service labor, system troubleshooting and diagnostics, and component repair labor.

18. Contractor shall provide at no additional cost comprehensive component coverage for the equipment identified in the equipment list. “CRL” locks provided by Tebarco shall be included in the Comprehensive Parts and Labor Coverage.

Note: Components shall be OEM parts to meet up-time requirements (consumables are not covered). The contractor should have ready access to unique and/or high mortality OEM replacement parts. All parts supplied shall be compatible with existing equipment. The contractor shall use new parts. Re-built parts or used parts, those removed from other equipment, shall not be installed without written approval by the COR. Technology upgrades or system enhancements are not included, but Program Discretionary Fund may be used.

19. Contractor shall maintain a sufficient stock of all parts meeting or exceeding the original manufactures design and specification needed for repair and maintenance of the equipment or be able to secure needed parts within one calendar day. VA reserves the right to inspect the contractor’s facility to confirm the parts are locally available.

20. Contractor shall repair or replace pre-existing security equipment as it fails or becomes serviceable, based on Program Discretionary Fund availability. Preapproval must be received prior to completing the repairs.

21. Contractor shall not be responsible for any repairs or remedies required to the Electronic Security System (Lenel or Avigilon hardware or software), equipment installed by others or existing security equipment, due to: Acts of GOD, riot, insurrection, vandalism, criminal acts (regardless of charges sought or brought), civil disobedience, abuse, neglect, misuse, and/or animal, rodent, or insect infestation. Repairs will be charged at the prevailing time and materials rates. Preapproval must be received prior to completing the repairs.

22. Contractor shall immediately, but not later than 24 consecutive hours after discovery notify the CO and COR, in writing, of the existence or the development of any defects in, or repairs required to the scheduled equipment which the Contractor considers he/she is not responsible for under the terms of the contract. The contractor shall furnish the COR with a written estimate of the cost to make necessary repairs.

23. Contractor shall provide front-end database management services. These services include on-site system database backup; general database file analysis, security system software analysis, server and workstation hardware inspection, cleaning, update anti-virus software if applicable, install service packs, windows updates and security utilities.

24. Contractor shall on an annual basis schedule a Service Specialist to perform a health check of the system. Also included in this service are server and workstation hardware inspection and cleaning; update of antivirus software service packs, windows updates, and security utilities if applicable. Current state of the system and recommendations will be documented and provided to the customer so an action plan to be created.

25. Contractor shall provide a comprehensive security software support plan to renew the current licensing and keeps pace with all software revisions and advancements as they are made available by manufacturers. Such revisions shall keep the installed system operating with the latest technology and at peak performance. Software upgrades typically occur annually, however many times they have been released several times throughout a given calendar year. An annual renewal of the Lenel Software Support subscription, and up to sixteen (16) hours of Contractor labor per year to perform a software upgrade. On an annual renewal basis, the contract shall be amended to include actual licensing added during the previous year.

26. Contractor shall provide an on-site service technician once a week, during business hours of 8:00 am to 4:30 pm. The on-site service technician shall provide guidance to system administrators to establish system standards and security operations procedures and assist security personnel in day-to-day security system operations. This provides customers with a dedicated resource ensuring system integrity, standardization, and continuity.

27. Contractor shall provide a preferred flat hourly labor rate for all time & material related service calls. Regardless of what time of day, what day of week, weekend, or holiday, for time and material work performed a single flat rate will be charged. Contractor shall provide the preferred flat rate charge prior to contract initiation.

28. Contractor shall provide and utilize an industry standard authentication technology to remotely access the security system and resolve technical issues in real time. A Support Specialist, with the support of a screen sharing session initiated by police staff, will work directly with personnel for initial call support and troubleshooting. If the issue cannot be resolved on-line, a more refined service response will result in the dispatching of a security service representative.

29. Contractor shall provide a web-based reporting system to include the application of unique, registered barcodes to security devices such as cameras, video recorders, card readers, control panels, head-end equipment, and other system devices. As each individual device is tested, the device is scanned and critical maintenance information is documented. In addition, the data at the time of inspection is automatically recorded with the scan of the barcode. Monthly reports will be provided corresponding to PMI performed. Within 48 hours following the inspection visit, an on-line database and associated report of the system test shall be available for viewing, downloading, printing, or emailing. This maintenance information must be retrievable using a standard internet browser. Color-coded status flags will provide an immediate summary of the building test status: normal, discrepancies found, or devices failed. Proposed solutions to resolve discrepancies or failed devices will always be included. The web-based reporting system shall provide immediate documentation to show the security systems are being tested and inspected according to manufacturer’s requirements and in a timely manner.

30. Contractor shall provide an online inventory asset management portal where all inspected devices will be recorded, and status established.

31. Contractor shall provide an online service tool that provides: Realtime Status, Metric and Custom reports, access to a Document Library (i.e. document sharing platform), Intranet and Internet Links, Administrative Privileges and Email Notifications.

32. Contractor shall provide a warranty on the integrity of workmanship, labor, parts, service, testing, repair, inspection, and certification. The warranty period shall be for 90 days after the repair, inspection, and/or certification.

33. Contractor shall obtain, have on file, and make available to its service technician all operational and technical documentation, (such as; operational and service manuals, schematics, and parts list), which are necessary to meet the performance requirements of this contract. The location and listing of the service data manuals, by name, and/or the manuals themselves shall be provided to the Contracting Officer or Contracting Officer Representative upon request.

34. Contractor shall be required to report to the division Police Control Center where work is being performed. This check in is mandatory. When the service is completed, the service technician shall document services rendered on a legible service report. The service technician shall be required to log out with the COR (if unavailable the Police Control Center) and submit the service report. After work is completed, the contractor’s technician(s) shall submit in writing, a complete report of services performed on each item of equipment.

35. Contractor service technician(s) and all employees working on VA property shall apply for and receive a VA Personal Identification Verification (PIV) badge in compliance with CNVAMC Policy Memorandum 90-12-1, Vendor Visitors, paragraph 4, within the first month of the service contract.

Contractor service technician(s) shall coordinate with the COR to obtain a PIV. The process requires the technician(s) to bring two (2) valid forms of identification, completion of VA Form 0711, fingerprints, photograph, and possible background check. The process of receiving the identification badge takes approximately three business days to clear.

36. Contractor service technician(s) shall always display their PIV badge while on VA premises. It is the responsibility of the contractor to park in the appropriate designated parking areas. The VA will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside of all buildings at the VA. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

37. Contractor shall follow safety precautions, including the use of personal protective equipment. All tools shall be fully supervised by contractor technicians and fully secured when not in use. Once work is completed, contractor shall clean up and haul off all debris from property and leave the area of work ready for hospital business.

38. Contractor shall deliver service reports after completion to the COR. Standard delivery time is 10 business days after the completion of the service call or scheduled maintenance. Delivery time may vary with preapproval of the COR. Deficiencies discovered during inspection are to be reported to the COR or designee after each service call or scheduled maintenance. Deficiencies which require ordering replacement parts are to be immediately ordered and scheduled for replacement. This process shall be documented; to include retesting the device/component to prove successful repairs have been made. After all repairs, the report shall reflect all corrected action.

39. Contractor shall ensure video recordings and entry/exit logs are maintained for a minimal period of 90 days.

C. GOVERNMENT RESPONSIBILITIES

1. The Government will provide a secured room for storing vendor provided pre-stocked routinely needed replacement parts and pre-purchased equipment for future expansion needs.

2. The Government will provide access to all existing Lenel & Avigilon Electronic Security Systems equipment, server and control panel closets as required for servicing.

3. The Government will be responsible for notifying the Contractor during normal business hours 8:00 am - 4:30 pm when problems exist. If there is a need for work to be done after hours, the Government will make arrangements for Contractor to have access to system. Preapproval must be received prior to completing repairs.

D. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written authorization from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

E. MONITORING PROCEDURES

The COR shall be responsible for monitoring the Contractor's performance. Performance deficiencies or poor performance identified during the term of the contract shall be reported to the Contractor. Upon notification of deficiencies or poor performance, the Contractor shall be given a reasonable time to take corrective action. If determined appropriate, the Contracting Officer, COR and/or other VA staff members shall meet with representatives of the Contractor to review performance and resolve issues. All deficiencies or poor performance shall be documented and MUST be corrected within the timeframe specified in the cure notice. The Contractor shall notify the Contracting Officer and the COR when correction(s) have been made. If the appropriate correction is not made within the timeframe specified in the cure notice, the Government shall have the right to terminate the contract in it is entirety.

F. INVOICES

1. Payment will be made upon receipt of a properly prepared detailed invoice, prepared by the Contractor, validated by the Contracting Officer’s Representative (COR), and submitted electronically through OB-10 (https://portal.tungsten-network.com/).

2. A properly prepared invoice will contain:

a) Invoice Number and Date

b) Contractor’s Name and Address

c) Accurate Purchase Order Number

d) Supply or Service provided

d) Total Amount Due

G. SECURITY

PER REVIEW OF VA HANDBOOK 6500.6, CONTRACT SECURITY, APPENDIX A- INFORMATION SECURITY AND PRIVACY CHECKLIST:

Minimum Statutory Requirements

Information System Security The contractor shall ensure adequate LAN/Internet, data, information, and system security in accordance with VA standard operating procedures and standard contract language, conditions laws, and regulations. The contractor’s firewall and web server shall meet or exceed the government minimum requirements for security. All government data shall be protected behind an approved firewall. Any security violations or attempted violations shall be reported to the VA project manager and the VBA Headquarters Information Security Officer as soon as possible. The contractor shall follow all applicable VA policies and procedures governing information security, especially those that pertain to certification accreditation.

Security Training All contractor employees and subcontractors under this contract or order are required to complete the VA's on-line Security Awareness Training Course and the Privacy Awareness Training Course annually. Contractors must provide signed certifications of completion to the CO during each year of the contract. This requirement is in addition to any other training that may be required of the contractor and subcontractor(s).

Contractor Personnel Security All contractor employees who require access to the Department of Veterans Affairs' computer systems shall be the subject of a background investigation and must receive a favorable adjudication from the VA Security and Investigations Center (07C). The level of background security investigation will be in accordance with VA Directive 0710 dated September 10, 2004 and is available at: http://www.va.gov/pubs/asp/edsdirec.asp (VA Handbook 0710, Appendix A, Tables 1 - 3). Appropriate Background Investigation (BI) forms will be provided upon contract (or task order) award and are to be completed and returned to the VA Security and Investigations Center (07C) within 30 days for processing. Contractors will be notified by 07C when the BI has been completed and adjudicated. These requirements are applicable to all subcontractor personnel requiring the same access. If the security clearance investigation is not completed prior to the start date of the contract, the employee may work on the contract while the security clearance is being processed, but the contractor will be responsible for the actions of those individuals they provide to perform work for the VA. In the event that damage arises from work performed by contractor personnel, under the auspices of the contract, the contractor will be responsible for resources necessary to remedy the incident.

The investigative history for contractor personnel working under this contract must be maintained in the databases of either the Office of Personnel Management (OPM) or the Defense Industrial Security Clearance Organization (DISCO). Should the contractor use a vendor other than OPM or Defense Security Service (DSS) to conduct investigations, the investigative company must be certified by OPM/DSS to conduct contractor investigations.

1. Background Investigation The position sensitivity impact for this effort has been designated as [LIMITED, MODERATE, SUBSTANTIAL, or MAJOR] Risk and the level of background investigation is [NACI, MBI, or BI].

3. Government Responsibilities

H. ELECTRONIC AND INFORMATION TECHNOLOGY STANDARDS

INTERNET/INTRANET

The contractor shall comply with Department of Veterans Affairs (VA) Directive 6102 and VA Handbook 6102 (Internet/Intranet Services).

VA Directive 6102 sets forth policies and responsibilities for the planning, design, maintenance support, and any other functions related to the administration of a VA Internet/Intranet Service Site or related service (hereinafter referred to as Internet). This directive applies to all organizational elements in the Department. This policy applies to all individuals designing and/or maintaining VA Internet Service Sites; including but not limited to full time and part time employees, contractors, interns, and volunteers. This policy applies to all VA Internet/Intranet domains and servers that utilize VA resources. This includes but is not limited to va.gov and other extensions such as, “.com, .edu, .mil, .net, .org,” and personal Internet service pages managed from individual workstations.

VA Handbook 6102 establishes Department-wide procedures for managing, maintaining, establishing, and presenting VA Internet/Intranet Service Sites or related services (hereafter referred to as “Internet”). The handbook implements the policies contained in VA Directive 6102, Internet/Intranet Services. This includes, but is not limited to, File Transfer Protocol (FTP), Hypertext Markup Language (HTML), Simple Mail Transfer Protocol (SMTP), Web pages, Active Server Pages (ASP), e-mail forums, and list servers.

VA Directive 6102 and VA Handbook 6102 are available at:

Internet/Intranet Services Directive 6102 http://www.va.gov/pubs/directives/Information-Resources-Management-(IRM)/6102d.doc Internet/Intranet Services Handbook 6102 http://www.va.gov/pubs/handbooks/Information-Resources-Management-(IRM)/6102h.doc Internet/Intranet Services Handbook 6102 Change 1 – updates VA's cookie use policy, Section 508 guidelines, guidance on posting of Hot Topics, approved warning notices, and minor editorial errors.

http://www.va.gov/pubs/handbooks/Information-Resources-Management-(IRM)/61021h.doc In addition, any technologies that enable a Network Delivered Application (NDA) to access or modify resources of the local machine that are outside of the browser’s ”sand box" are strictly prohibited. Specifically, this prohibition includes signed-applets, or any ActiveX controls delivered through a browser's session. ActiveX is expressly forbidden within the VA while .NET is allowed only when granted a waiver by the VA CIO *PRIOR* to use.

JavaScript is the preferred language standard for developing relatively simple interactions (i.e., forms validation, interactive menus, etc.) and Applets (J2SE APIs and Java Language) for complex network delivered applications.

SECTION 508

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

In December 2000, the Architectural and Transportation Barriers Compliance Board (Access Board), pursuant to Section 508(2)(A) of the Rehabilitation Act Amendments of 1998, established Information Technology accessibility standards for the Federal Government. Section 508(a)(1) requires that when Federal departments or agencies develop, procure, maintain, or use Electronic and Information Technology (EIT), they shall ensure that the EIT allows Federal employees with disabilities to have access to and use of information and data that is comparable to the access to and use of information and data by other Federal employees. The Section 508 requirement also applies to members of the public seeking information or services from a Federal department or agency.

Section 508 text is available at:

http://www.opm.gov/HTML/508-textOfLaw.htm http://www.section508.gov/index.cfm?FuseAction=Content&ID=14

I. CONFIDENTIALITY AND NONDISCLOSURE

It is agreed that:

1. The preliminary and final deliverables and all associated working papers, application source code, and other material deemed relevant by the VA which have been generated by the contractor in the performance of this task order are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

2.