36C24723Q0664 0001_1.docx

SUBJECT*

557-23-4-503-0037 Replaces Contract: 36C24723F0223 BIBB, PERRY, Warner Robins Courier Services Base plus 4 (VA-23-00041889)

GENERAL INFORMATION

SET-ASIDE

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021

POINT OF CONTACT*

Contracting Officer Sheryl Harris sheryl.harris5@va.gov 478-272-1210

PLACE OF PERFORMANCE

Carl Vinson VA Medical Center

1826 Veterans Blvd

Dublin GA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Amendment to a Previous Combined Solicitation

Amendment to a Previous Combined Solicitation

DESCRIPTION

Page 1 of

Amendment to a Previous Combined Solicitation

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) na Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021 Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021 To all Offerors/Bidders

36C24723Q0664 05-19-2023

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 05/26/2023 10:00 AM CST See CONTINUATION Page X The purpose of this amendment is to change B.2 Price Cost Delivery from 25 line items to 5 line items to reflect the base plus 4 option years.

Questions and Answers for the Courier Service has been discontinued and I've uploaded them to this amendment.

The solicitation closing date has been extended and will close on May 26, 2023 at 10:00am cst no late submission will be accepted.

NOTE: PLEASE SEND CAPABILITY STATEMENT ALONG WITH ALL PAGES OF THE SOLICTIATION TO INCLUDE THIS AMENDMENT

PLEASE REFERENCE REVISED STATEMENT OF WORK.

All other terms and conditions remains unchanged.

SHERYL HARRIS

CONTRACTING OFFICER

Page 1 of Page 1 of

B.1 PRICE/COST SCHEDULE ITEM INFORMATION

Daily Courier Services from the transported originating the Dublin VAMC located at 1826 Veterans Blvd. Dublin, GA 31021 to make one continuous trip starting with the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA. These pick-ups will be performed in ordinance with the statement of work.

Contract Period: Base POP Begin: 08-01-2023 POP End: 07-31-2024

Daily Courier Services from the transported originating the Dublin VAMC located at 1826 Veterans Blvd. Dublin, GA 31021 to make one continuous trip starting with the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA. These pick-ups will be performed in ordinance with the statement of work.

Contract Period: Option 1 POP Begin: 08-01-2024 POP End: 07-31-2025

Daily Courier Services from the transported originating the Dublin VAMC located at 1826 Veterans Blvd. Dublin, GA 31021 to make one continuous trip starting with the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA. These pick-ups will be performed in ordinance with the statement of work.

Contract Period: Option 2 POP Begin: 08-01-2025 POP End: 07-31-2026

Daily Courier Services from the transported originating the Dublin VAMC located at 1826 Veterans Blvd. Dublin, GA 31021 to make one continuous trip starting with the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA. These pick-ups will be performed in ordinance with the statement of work.

Contract Period: Option 3 POP Begin: 08-01-2026 POP End: 07-31-2027

Daily Courier Services from the transported originating the Dublin VAMC located at 1826 Veterans Blvd. Dublin, GA 31021 to make one continuous trip starting with the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA. These pick-ups will be performed in ordinance with the statement of work.

Contract Period: Option 4 POP Begin: 08-01-2027 POP End: 07-31-2028

B.2 DELIVERY SCHEDULE

Carl Vinson VA Medical Center 1826 Veterans Blvd Dublin, GA 31021

USA

12.00

478-272-1210 ext 4312 kimberly.barrett@va.gov

36C24723F0223 BIBB, PERRY, Warner Robins Courier Services Base plus 4

QUESTIONS AND ANSWERS

Is the driver supposed to pick up and hold the documentation from Dublin and keep/hold overnight for delivery to the CBOCS the next day, or can the driver pick up the supplies and documentation from Dublin in the morning for the trip to the CBOCS? SOW has been revised. There are no overnight holds on government documents.

Is the driver supposed to return to Dublin after picking up from the CBOCS each day? Yes. If so, then each new delivery day would start from Dublin? Yes, that is correct.

If so, am I correct that this would be a 220-mile round trip daily? Yes, based off of the estimated mileage in the statement of work.

It appears from the schedules that there will be pickups 5 times per day. Is this correct? This is one continuous trip starting at Dublin and ending at Dublin daily.

The starting point is Dublin VAMC correct? Yes Then to Warner Robins.? Yes I am trying to distinguish between originating and starting as described in the RFQ document. This is one continuous trip starting at Dublin and ending at Dublin daily.

What was the cost of the final full option year of the previous contract? $66,000.00 How many drivers/vehicles are being used to service the current contract? 1 driver What is the vehicle size currently servicing this location? Reg. size COVERED sadden, to be prepared for all weather conditions.

Do you accept CPARs evaluations as additional Past Performance information? Yes Regarding specific employees information: It is common practice for small businesses that the drivers, cars and other equipment used for a contract are not sourced until after an award has been made, for cost effectiveness and to reduce loss. However, we will be forwarding our standard Training Certificates-Procedures for your reference, is this information acceptable? Yes Is this a new contract? Yes Is there a difference in the pricing sheets after 0005 and some of the dates overlap? B.1 Price Cost Schedule revised What does the 12 MO 56000 mean at the beginning of each contract period represent? Removed from line item Can you provide info on current contract amount and service provider? $5,500.00 /Safeguard What was the award amount of the previous contract? $5,500.00 Is there a vehicle size requirement? No a standard sedan /suv works fine.

Is there a required wait time at each pickup location? No, pick up and go.

Our understanding is that the route is a daily route Monday thru Friday excluding federal holidays, is this correct? Yes.

The Price/Cost Schedule seems to accidentally list the same run/CLIN in multiple ways for the base and option years (0001-0005, then 1001-1005 and so on)-Revised In the previous solicitation from 12/30/22 (36C24723Q0223) there was also a quote needed for five miscellaneous trips per CBOC per year. We assume this is no longer needed? Yes, this is correct.

What are the safety, temperature and humidity requirements in this case and how is this handled under the current contract? All vehicles must have working ac to keep items at regulated temp. Currently the safety/temperature/humidity requirements are meet with the current contractor having all vehicles equipped with air conditioning.

Will also soiled instruments get picked up at the CBOC’s? If yes, what are the specific handling requirements for those? No soiled instruments get picked up at the CBOC.

SOW states that ‘The pick-ups will need to be coordinated with the Nurse Manager(s) or designated team member(s) at the Warner Robins AFB/Macon/Perry CBOC’s to be picked up between the hours of 13:30-14:00PM. The driving time between the Robins AFD, Macon and Perry is approximately 1:06, so using only one driver would make it impossible to pick up all three locations in that time frame. Time has been revised Will there be some flexibility for the pickup times? I see that the previous solicitation listed a window from 11am – 3:45pm. Yes

GA The pick-ups will need to be coordinated with the Nurse Manager(s) or designated team member(s) at the Warner Robins AFB/Macon/Perry CBOC’s to be picked up between the hours of 11:30PM – 4:00PM daily Monday through Friday,” and “ Contractor will ensure that specimens collected at CBOC’s arrive at the Dublin VAMC Laboratory Department on or before 4:00PM daily.”

Am I correct that this is only a 2.5 window to pick up all the specimens and mail from the CBOCs and make the drive to Dublin by 4 PM for a 110-mile trip? Time has been adjusted. This is an estimated time frame, more/less time may be needed/adjusted accordingly.

Can the driver start picking up the items at the CBOCS any earlier to take into account bad weather or road conditions? Yes Am I correct that on one day the driver does one continuous pick-up and drive from the first CBOC to Dublin and then on the next morning start from Dublin back to the first CBOC? Yes, that is correct.

The Contractor will provide a training program that describes initial training and annual training and provide such proof to the Contracting Officer Representative (COR) and the Laboratory Department Manager.

Do you want the training program to be a document or a presentation? Documentation will be fine.

I was confused because the solicitation says the trip originates from Warner Robins AFB, but if the driver must be back in Dublin that same afternoon by 4 PM, then the trip couldn’t start each day from Warner Robins unless the driver drove back from Dublin to Warner that evening-Yes? Sorry for any confusion, all trips start at Dublin, the 1st stop is Warner Robins.

Dublin VAMC in 1826 Veterans Blvd Dublin, GA, Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, and the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069.

What was the value of the last contract? $5,500 monthly.

Statement of Work (SOW)

557-23-3-503-0030

1. Background

The Dublin VAMC in Dublin, Georgia is operating Community Based Outpatient Clinics (CBOC) in Warner Robins (AFB), Perry, and Macon Georgia to better serve the Veterans in and around those areas. With the CBOC Clinics collectively being located approximately 110 miles away from the main facility in Dublin, a courier service contract will be necessary to transport supplies to and from the Dublin main facility and clinics. The courier service will need to be daily, Monday through Friday, excluding all Federal Holidays.

2. Objectives

The Contractor will furnish all personnel, equipment, vehicles, and supplies necessary to provide courier services for the Warner Robins (AFB), Perry, and Macon CBOC’s for the term of the contract as per section four (4) Statement of Required Goods/Deliverables in this document.

3. Scope

The Dublin VAMC is seeking a contract courier service to transport supplies, lab specimens, and documentation daily, Monday through Friday, excluding all Federal Holidays between Dublin VAMC in Dublin, GA, Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, and the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069. This contract will be a firm-Fixed price contract and payment will be on a cost-per-delivery run basis for a period of one (1) year firm and four (4) option years for Warner Robins (AFB), Perry, and Macon CBOC’s.

4. Statement of Required Goods/Deliverables

The Contractor will furnish all personnel, equipment, vehicles and supplies necessary to provide courier services for the Warner Robins (AFB), Perry, and Macon CBOC’s as outlined herein.

Warner Robins AFB/Macon/Perry CBOC’s: The contractor shall provide daily pick-up of lab specimens, documentation, supplies and any boxed items needing transported originating at the Warner Robins AFB CBOC, located 655 7th Street Building 700 Robins AFB, GA 31098, then to the Bibb County CBOC, located at 5580 Thomaston Rd, Macon, GA, making the last pick-up the Perry VA CBOC, located at 2370 Houston Lake Rd, Perry GA 31069 with final delivery being to the Dublin VAMC, located 1826 Veterans Blvd, Dublin, GA The pick-ups will need to be coordinated with the Nurse Manager(s) or designated team member(s) at the Warner Robins AFB/Macon/Perry CBOC’s to be picked up between the hours of 11:30PM – 3:00PM daily Monday through Friday, excluding weekends and Federal Holidays. The contractor will only use OSHA approved laboratory containers and refrigerant packs provided by the Dublin VAMC, Laboratory Department. At the start of the contract the contractor will be responsible for picking up the container from the Laboratory Department at the Dublin VAMC and for returning the container at the end of the contract terms. All efforts will be made to ensure inadvertent access to patient privacy information is avoided. At no time should specimens packaged with patient privacy data be left unattended. Contractor will ensure that specimens collected at CBOC’s arrive at the Dublin VAMC Laboratory Department on or before 4:00PM daily. The Nurse Manager’s at CBOC clinics reserve the right to adjust the pick-up hours as needed to meet the mission of the CBOC. The COR will notify the contractor within two (2) days of any changes to pick- up or delivery times.

Courier may park in designated parking spaces for visitors and/or the loading /unloading paces at the Dublin VAMC.

The Laboratory Department is a controlled access space and the Contractor will announce visit by way of the audio buzzer at the Laboratory Department entry. Some specimens will require room temperature transport and will only need to be protected from the heat the Contractor will ensure appropriate measures are taken to protect these types of specimens. The Contractor is responsible for ensuring that an accidental/emergency spill kit is carried in the transporting vehicle at all times. The drivers and vehicles used in the performance of this contract must be licensed, registered, and insured to meet all State and City requirements. The Contractor must ensure compliance with Federal and State requirements for transporting specimens over ground.

Personnel assigned by the Contractor to perform services covered under this contract shall be trained and qualified in transporting biohazard/diagnostic specimens. The qualifications of such personnel shall also be subject to review by the Dublin VA Chief of Staff and approval by the facility Director. Each person assigned to work under this contract shall be well trained in federal, state, and local requirements in which the services are being provided. The contractor shall comply with all applicable Federal, State, and local laws, executive orders, rules and regulations applicable to its performance under this contract. VA reserves the right to refuse employment, under this contract, or require dismissal from contract work any contract work any contract employee who, by reason of previously unsatisfactory performance at the VA or unsatisfactory performance under the contract was dismissed. VA also reserves the right to refuse employment, under this contract to any contract employee who violates the privacy of any patient whose specimens they have had access to. Business Associate Agreement-A Business Associate Agreement must be returned to the Contracting Officer within 7 days of award notification.

The contractor shall be responsible for protecting the personnel furnishing services under the contract. To carry out this responsibility, the contractor shall provide workers compensation, professional liability insurance, health examination, income tax withholding and social security payments. The parties agree that the contractor, its employees, agents and subcontractors shall not be considered VA employees for any purpose. The Contractor will make no substitution of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the Contracting Officer (CO) and COR in writing within 15 calendar days of the occurrence of these events and provide the following required information:

Temporary substitutions where the key personnel shall not be reporting to work for three (3) consecutive work days or more, the contractor will provide a qualified replacement for the key person and notify the CO and COR. The substitution shall have comparable qualifications to the key personnel. The CO or COR shall notify the contractor within 15 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract shall be modified to correct any approved changes to key personnel.

5. Tasks:

The Contractor must maintain a record and log of daily courier pick-up and deliveries indicating time and date of pick-up / delivery, number of specimens and/or items, and signatures of VA employee at the pick-up and delivery sites. A copy of these logs will be furnished upon request to the VAMC COR for this contract.

6. Training:

In the performance of this contract the contractor shall take such safety and infection control precaution necessary to protect the lives and health of those personnel transporting lab specimens. Personnel must be trained in accordance with Occupation Safety and Health Act (OSHA) requirements on proper specimen handling procedures, temperature control, record keeping and infectious disease (biohazard/diagnostic) specimen handling in case of an accidental spill, Universal precautions training, blood-born pathogen training from OSHA or equivalent. Contractor will ensure that personnel are trained in the area of patient privacy which includes the requirements of the Privacy Act5 U. S. C. section 552a, and 38 U. S. C. sections 5701,7705, and 7332., the Health Insurance portability and Accountability Act (HIPPA) and VA privacy policies and procedures. The Contractor will provide a training program that describes initial training and annual training and provide such proof to the Contracting Officer Representative (COR) and the Laboratory Department Manager.

7. Government-Furnished Property:

The Government will provide the appropriate OSHA approved laboratory containers and refrigerant packs required for the transport of lab specimens. The Contractor is responsible for returning all containers at the end period of the contract.

8. Security Requirements:

A. Position Sensitivity - The position sensitivity has been designated as low risk.

B. Background Investigation - The level of background investigation commensurate with the required level of access is National Agency Check with Written Inquiries (NACI).

C. Contractor Responsibilities

(4) The Contractor shall inform the contract employee that when filling out Standard Form 85, that there should be no gaps in employment history. Any gaps in employment history on Standard Form 85 may result in OPM rejecting the documentation for investigation and delay contract performance.

(5) The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract, and at the request of the VA, submit another employee for consideration.

(6) The contractor may utilize a private investigating agency if such agency possesses an OPM and Defense Security Service certification. A Cage Code number must be provided to the VA Office of Security and Law Enforcement. VA Office of Security and Law Enforcement will verify the information and advise the contracting officer whether contractor’s access to the computer systems can be authorized.

(7) All contractor employees and subcontractors are required to complete VA’s Privacy training annually. All Contractor employees and subcontractors requiring access to VA computer network are required to complete Cyber Security training courses annually either on-line or hard copy. Documented proof must be provided to the Contracting Officer.

(8) The contractor will notify the COTR immediately when their employee(s) no longer require access to VA computer systems.

D. Government Responsibilities:

(1) The contracting officer will request the contractor employee’s background investigation by the Office of Security and Law Enforcement.

(2) The Office of Security and Law Enforcement will notify the contractor with instructions for the contractor's employees, coordinate the background investigations, and notify the contracting officer and contractor of the results of the investigations.

(3) The VA facility will pay for requested investigations in advance. A bill for collection will be sent to the contractor to reimburse the VA facility. The contractor will reimburse the VA facility within 30 days. If timely payment is not made within 30 days from date of bill for collection, then VA shall deduct the cost incurred from the contractors 1st month’s invoice(s) for services rendered.

SAC (Special Agreement Check)

All Contractor Employees who require access to the Department of Veterans Affairs computer systems or who have access to sensitive information shall be required to have, at a minimum, a Special Agreement Check (SAC) which includes electronic fingerprinting. A Contractor Employee shall not perform any contract work (except for any other required orientation and training that does not require access to a VA computer system) until fingerprinting is completed by the local Human Resource Management Service. Fingerprinting should take place on the first day that a Contractor Employee enters on duty. The Contracting Officer’s Technical Representative shall facilitate the SAC process for the Contractor and Contractor Employee.

If the SAC identifies “potentially actionable issues” in connection with a Contractor Employee and it is determined that the Contractor Employee needs to be removed, the Contracting Officer shall notify the Contractor and the Contractor shall immediately remove that Employee from contract work. The removal of the Employee shall not excuse any failure to meet contract requirements. SACs and fingerprinting of Contractor Employees will be required even when an Employee will not be working on site at a VA Facility. The Contracting Officer can identify other options for accomplishing these SACs.

9. Point of Contact

COR: Kimberly Barrett, 478-272-1210 ext. 74312 email: kimberly.barrett@va.gov

Laboratory Department Manager, Ruth Simmons, 478-272-1210 ext. 2479 email: ruth.simmons@va.gov

Nurse Manager Bibb County: Megan McBride, (478) 476-8868 ext. 3815, email: megan.mcbride2@va.gov

Nurse Manager WR AFB and Perry CBOC: Katherine Robinson, 478-272-1210, ext. 5904, email: Katherine.robinson@va.gov

10. Place of Performance or Delivery Address

Bibb County CBOC Origination: located at 5580 Thomaston Rd. Macon, GA Final Destination: Dublin VA Medical Center, 1826 Veterans Boulevard, Dublin, Ga

Perry CBOC Origination: 2370 Houston Lake Rd, Kathleen, GA Final Destination: Dublin VA Medical Center, 1826 Veterans Boulevard, Dublin, Ga

Warner Robins AFB Houston CBOC Origination: 655 7th Street Building 700, Robins AFB, GA 31098 Final Destination: Dublin VA Medical Center, 1826 Veterans Boulevard, Dublin, Ga

11. Period of Performance or Required Delivery Date

This contract will be a firm fixed price contract with a base year and four (4) option years. Payment will be on a monthly basis. The performance period is detailed in the schedule.

Base period: 1 August 2023 through 31 July 2024 Option year 1: 1 August 2024 through 31 July 2025 Option year 2: 1 August 2025 through 31 July 2026 Option year 3: 1 August 2026 through 31 July 2027 Option year 4: 1 August 2027 through 31 July 2028

12. Inspection and Acceptance

The contractor shall be required to meet the standards set forth in the Quality Assurance Surveillance Plan (QASP). Failure to meet the Performance Standards set forth in the QASP will results in a negative rating for the contract evaluation period and will be considered in determining award of contract option years. Failure to meet the Performance Standard for delivery of service will result in financial penalties if additional expenses are incurred by the facility to provide the needed service at the last minute.

Quality Assurance Surveillance Plan (QASP) – Macon/WR/Perry CBOC Courier Services Contract

Designate a point of contact in writing 5 days after contract award Written notification received 5 days after contract award Written notification by contractor

Contractor maintains appropriate licenses, insurance, and bonding as applicable 100% of licenses and certificates shall be renewed and maintained in current status during life of contract Copies provided by Contractor and originals maintained by Contractor

Contractor supplies courier service daily as specified in contract 100% compliance (No deviation financial penalty for noncompliance for expenses incurred by facility above contracted rate to provide services at last minute) COR maintain log of incidents

Contractor shall complete mandatory training requirements of this contract and provide initial and annual training of drivers.

100% compliance with mandatory training requirement Copies of completed training maintained by contractor, lab, and COR as provided by contractor.

Continuous high level of customer service Substantiated customer service complaints no more than 2 per year per courier.

COR maintain log of complaints

particular attention performance that exceeds the standards

13. Invoices

Vendor Electronic Invoice Submission Methods

Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods below:

1. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network (Formerly OB10), to transition vendors from paper to electronic invoice submission. Please go to this website http://www.tungsten-network.com/us/en/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

2. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI).

The X12 EDI Web site (http://www.x12.org).

Vendor e-Invoice Set-Up Information:

Please contact OB10 at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or OB10, please contact the FSC at the phone number or email address listed below:

OB10 e-Invoice Setup Information: 1-877-489-6135 OB10 e-Invoice email: VA.Registration@ob10.com FSC e-Invoice Contact Information: 1-877-353-9791 FSC e-invoice email: vafsccshd@va.gov

Invoices:

Vendor Electronic Invoice Submission Methods

Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods below:

1. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network (Formerly OB10), to transition vendors from paper to electronic invoice submission. Please go to this website http://www.tungsten-network.com/us/en/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

2. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI).

The X12 EDI Web site (http://www.x12.org).

Vendor e-Invoice Set-Up Information:

Please contact OB10 at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or OB10, please contact the FSC at the phone number or email address listed below:

· OB10 e-Invoice Setup Information: 1-877-489-6135

· OB10 e-Invoice email: VA.Registration@ob10.com

· FSC e-Invoice Contact Information: 1-877-353-9791

· FSC e-invoice email: vafsccshd@va.gov