Follow up questions and answers 5-20-2020.pdf

Question 1: “If submitting hard copy, prepare into four (4) separate sections according to the instructions.”

The RFP does not provide an address or specific instruction on how to submit a hard copy RFP.

ANSWER: If submitting hard copy prepare into four (4) separate sections according to the instructions to offerors starting on page 81. Please send hard copy proposals to Samuel Smith at 325 Folly Rd. suite 300, Charleston, SC 29401.

Question 5: We cannot find Section 19 and 20 in the May 1, 2020 PWS, can you please clarify.

ANSWER: You can refer to the May 1, 2020 date PWS. The word section is not on the PWS you are looking for the number 19. - Training and the number 20. - Personnel Requirements.

Question 6: We cannot find Section 24 in the May 1, 2020 PWS, can you please clarify.

ANSWER: There is no section 24, only the number 24. - Vehicle Requirement starting on page 11 of the Non-Emergent Ambulance Service. There is no section 24 or number 24 on the Non- Emergent Wheelchair Van Service PWS.

Question 11: The response references submitting a hard copy proposal. See comment to question 1.

ANSWER: If submitting hard copy prepare into four (4) separate sections according to the instructions to offerors starting on page 81. Please send hard copy proposals to Samuel Smith at 325 Folly Rd. suite 300, Charleston, SC 29401.

Question 14: This section does mention patient escort. The government did not provide an adequate response.

ANSWER: The government was under the assumption that the question was referencing the Non-Emergent Ambulance Service PWS. However, on the Non-Emergent Wheelchair Van Services PWS the language has been changed to reflect patient escorts as non-reimbursable.

Question 15: The Government’s response did not provide clarification. Question remains unanswered.

ANSWER: Not sure why this isn’t clear all performance standards will be identified in the QASP and any discrepancy against a standard identified in the QASP will be communicated to the vendor to rectify.

Question 16: The Government’s requirement for vehicles having no more than 35,000 miles and be model year 2017 or newer. Is this a standard practice for the VA? Is this standard language in VISN 7 solicitations for ambulance and wheelchair service?

ANSWER: There is not a standardized VISN 7 solicitation for Ambulance and Wheelchair services. Each VA requirement for Ambulance and Wheelchair stand independently on their own. This particular WJB Dorn VAMC requirement states the 35,000 miles and model year 2017 or newer because as the answer stated this VA has experienced past maintenance issues on vehicles that resulted in missed medical appointments.

Question 18: The Government will remove subcontracting from the PWS.

Why will the government remove subcontracting from the PWS?

ANSWER: This is a Service-Disabled Veteran Owned Small Business seta-side therefore, a subcontracting plan is not needed.