36C24720Q0217-0001007.docx

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Attached to
R699--*** 508-20-3-471-0003 Switchboard Operation*** (VA-20-00009455)
Solicitation number
36C24720Q0217
Issued by

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This document provides an amendment to a previous combined solicitation for switchboard operation services. The solicitation is being issued by the Department of Veterans Affairs and seeks proposals for switchboard operation services at the Atlanta VA Medical Center located at 1670 Clairmont Road in Decatur, Georgia and the Atlanta VAHCS leased offices located at 200 East Ponce Deleon Avenue in Decatur, Georgia. The response date for proposals has been extended to September 14, 2021 at 3:00 pm EST. The document includes answers to questions from offerors clarifying that one project manager may cover both locations and resumes are required for all telephone operator positions.

36C24720Q0217 0001 36C24720Q0217 0001_1.docx

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Contract Opportunity Amendment to a Previous Combined Solicitation

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

BASE NOTICE TYPE

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Amendment to a Previous Combined Solicitation R699 *** 508-20-3-471-0003 Switchboard Operation***

(VA-20-00009455)

31021 36C24720Q0217 02-14-2020 N 561421 Department of Veterans Affairs Carl Vinson VA Medical Center 1826 Veterans Blvd.

Dublin GA 31021 Sheryl Harris Contract Specialist 478-272-1210, x3112 Sheryl.Harris5@va.gov Sheryl.Harris5@va.gov Solicitation closing date changed from September 10, 2020 to September 14, 2021 @3:00 pm est.

Questions and Answers provided. I am still waiting on the remaining questions to be answered.

1. Can the Government clarify Project Manager can be dual hatted as switchboard operator? Yes

1. Could the Government please clarify if it is in the best interest of the Government to have two Project Manager at two locations to provide supervision? Alternatively, can we propose one (1) project manager for both the locations? One can be for both locations

1. Government specified two separate Contract Line Items for two different locations, and these are (1). Clairmont RD. Decatur GA 30033; (2). Satellite Office 200 Ponce De Leon Ave Decatur GA 30032. Could the Government please provide clarification on current number of Full-Time Equivalent Staff (FTEs) at each of these locations? Could the Government also please provide number of Part Time Equivalent (PTE) Staff at each of the locations? They should provide what is required to meet expectation

1. Could the Government please provide a delineated staffing plan currently in place providing number of staff per shift? Provide what is needed to meet expectation

1. Are resumes needed for all the Telephone operators Contract? Can the Government confirm for what positions, we shall submit the resumes? All positions

File details come from the government source that posted it. Updated .