36C24626Q0356.docx

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Attached to
R426--Telephone Switchboard Operator Services Federal contract opportunity
Solicitation number
36C24626Q0356
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6

About this file

This is a Sources Sought Notice for market research purposes issued by the Department of Veterans Affairs Network Contracting Office 6 for On-Site Telephone Switchboard Operator Services and Administrative Support at the Hampton VA Medical Center in Hampton, Virginia. The solicitation number is 36C24626Q0356, assigned to NAICS code 561421 (Telephone Answering Services) with a size standard of $19 million. The response deadline is February 27, 2025 at 12:00 PM Eastern Standard Time, with responses to be submitted via email to James Risbon at james.risbon@va.gov. The Government explicitly states this notice is for planning and market research purposes only and does not constitute an intent to award a contract or reimburse response costs.

Interested vendors must provide company name, address, point of contact information, capabilities statement, socio-economic size designation, tax ID, DUNS number, and Unique Entity ID (UEI) from SAM.gov. Vendors must indicate whether they will respond under a GSA/FSS contract or open market and specify their relevant FSS category. Prospective contractors are required to be registered in the System for Award Management (SAM) under the applicable NAICS code prior to submission. The Government will use responses to determine the appropriate acquisition strategy and whether qualified vendors exist for a future competitive solicitation. No discussions, debriefings, or return of responses will occur, though information obtained may be reflected in any subsequent solicitation.

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Text version

Sources Sought Notice

SUBJECT*
Telephone Switchboard Operator Services

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
23667
SOLICITATION NUMBER*
36C24626Q0356
RESPONSE DATE/TIME/ZONE
02-27-2026 3 PM EASTERN TIME, NEW YORK, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
R426
NAICS CODE*
561421

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

POINT OF CONTACT*

Contracting Officer James Risbon james.risbon@va.gov

PLACE OF PERFORMANCE

ADDRESS
Department of Veterans Affairs

Hampton VA Medical Center

100 Emancipation Drive

Hampton VA

POSTAL CODE
23667

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

*= Required Field
Sources Sought Notice

Sources Sought Notice

THIS NOTICE IS FOR PLANNING PURPOSES ONLY. THE GOVERNMENT DOES NOT INTEND TO AWARD A CONTRACT ON THE BASIS OF THIS SOURCES SOUGHT NOTICE OR REIMBURSE ANY COSTS ASSOCIATED WITH THE PREPARATION OF RESPONSES TO THIS SOURCES SOUGHT NOTICE.

The purpose of this Sources Sought is to conduct market research to find qualified vendors and to assist Network Contracting Office (NCO) 6 in determining if a future contract effort can be competitively awarded. The Hampton VA Medical Center has a requirement for On-Site Telephone Switchboard Operator Services and Administrative Support. The applicable North American Industrial Classification System (NAICS) code assigned to this effort is 561421- Telephone Answering Services with the Size Standard of $19 Million. If the Government determines if there are qualified vendors for this requirement, a solicitation will be published and posted on the Contracting Opportunities website. The Government will use this information solely to determine the appropriate acquisition strategy for this procurement.

HOW TO RESPOND:

All responses shall be submitted no later than February 27, 2025 @ 12:00 PM EST. All interested parties should respond, in writing via email to James.Risbon@va.gov. No telephone inquiries will be accepted. Respondents to this Sources Sought notice shall provide the following information:

· Company/individual name,

· Address,

· Point of contact with phone number

· Information describing your interest,

· Indicate FSS/GSA contract number or Open Market, as applicable

· FSS Category you qualify for

· Tax ID number

· DUNS number

· Unique Entity ID (UEI) (SAM)

· Capabilities statement

· Company Socio-Economic SIZE (example…large, small, SDVOSB, VOSB, WOSB etc.)

Interested firms are reminded that in accordance with FAR 4.1201(a) Prospective contractors shall complete electronic annual representations and certifications at the System for Award Management (SAM) as a part of required registration in conjunction with FAR 4.1201(a) that states, offerors and quoters are required to be registered in System for Award Management (SAM) at the time an offer or quotation is submitted. Therefore, due to time constraints, vendors must be registered in System for Award Management (SAM) under the above NAICS code at http://www.sam.gov to be considered for an award.

Please submit responses via email to James.Risbon@va.gov in Microsoft Office/PDF format by 12:00 PM (Eastern Standard Time) 02/27/2025. Please include Telephone Switchboard Operator Services (36C24626Q0356) in subject title.

NOTE: Responses to this announcement will not be returned, nor will there be any ensuing discussions or debriefings of any responses. However, information obtained as a result of this announcement may be reflected in any subsequent solicitation. This announcement is Government market research purposes ONLY.

36C24626Q0356 – On Site Telephone Switchboard Operator Services

*= Required Field
Sources Sought Notice

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Sources Sought Notice

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