36C24626Q0111_1.docx
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- Solicitation number
- 36C24626Q0111
About this file
This document is a Presolicitation Notice for on-site telephone switchboard operator services at the Salem VA Medical Center. The Department of Veterans Affairs is seeking a Service-Disabled Veteran Owned Small Business (SDVOSB) to provide telephone switchboard and administrative support services through a firm-fixed price contract with one annual base year and four annual option years, beginning 12/01/2025.
Key details include a solicitation number of 36C24626Q0111, a response deadline of 10-31-2025 at 15:30 Eastern Time, and a NAICS code of 561421 (Telephone Answering Services) with a size standard of $19 Million. Prospective contractors must be registered in SAM.gov, comply with the Performance Work Statement, and have updated information in the VA Financial Service Center's Customer Engagement Portal. Interested SDVOSB, VOSB, or small businesses must demonstrate that they will provide 51% of the contract requirements as the primary contractor. The point of contact is Contracting Officer Satasha Stewart, who can be reached at Satasha.Stewart@va.gov.
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Text version
Presolicitation Notice Presolicitation Notice
| SUBJECT* |
| Salem VAMC On-Site Telephone Switchboard Operators |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 23667 |
| SOLICITATION NUMBER* |
| 36C24626Q0111 |
| RESPONSE DATE/TIME/ZONE |
| 10-31-2025 15:30 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| SET-ASIDE |
| SDVOSBC |
| PRODUCT SERVICE CODE* |
| R699 |
| NAICS CODE* |
| 561421 |
| PLACE OF PERFORMANCE |
| Salem VA Medical Center |
1970 Roanoke Boulevard
Salem VA
| POSTAL CODE |
| 24153 |
| COUNTRY |
| USA |
CONTACT INFORMATION
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667
POINT OF CONTACT*
Contracting Officer Satasha Stewart Satasha.Stewart@va.gov 757-251-3182
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
The Department of Veteran’s Affairs will solicit for vendors capable of providing On-Site Telephone Switchboard Operator Services and Administrative Support for the Salem VA Medical Center, located in Salem, VA. The solicitation is Set-Aside for Total Service-Disabled Veteran Owned Small Businesses, SDVOSB. This will be awarded as a Firm-Fixed contract for One (1) Annual Base Year with Four (4) Annual Option Years, to begin on 12/01/2025.
A Request for Quotation, RFQ, will be issued on Tuesday, October 21, 2025.
To be eligible for the award, the prospective contractor must be registered in SAM database at http://www.sam.gov at the time the quote is submitted. Also, to be eligible for award, the prospective contractor must comply with the Performance Work Statement and Instructions to Offerors. The prospective contractor must also have updated and correct information in the VA Financial Service Center’s Customer Engagement Portal. If you are an SDVOSB, VOSB or Small Business and plan on subcontracting, please provide a plan to show how your company provides 51% of the requirement as the Primary Contractor.
The North American Industry Classification Code, NAICS, is 561421 (Telephone Answering Services), Product Service Code is R699 (Support-Administrative: Other) and the Size Standard is $19 Million.
Interested contractors should monitor Contract Opportunities, SAM, for solicitation number 36C24626Q0111.
Point of Contact:
Satasha Stewart Satasha.Stewart@va.gov
*Please direct all questions to the above email address. Phone calls will not be accepted.
| *=Required Field |
| Presolicitation Notice |
Presolicitation Notice
File details come from the government source that posted it. Updated .