36C24626Q0070_1.docx
DOCX document 15 KB Posted
- Attached to
- R699--Salem Telephone Switchboard Operators
- Solicitation number
- 36C24626Q0070
About this file
This document is a Presolicitation Notice for telephone switchboard operator services issued by the Department of Veterans Affairs (VA). The solicitation seeks a Service-Disabled Veteran Owned Small Business (SDVOSB) to provide on-site telephone switchboard and administrative support for the Salem VA Medical Center in Salem, VA. The contract will be a firm-fixed price arrangement with one annual base year and four optional one-year extensions, commencing on 12/01/2025, with a Request for Quotation (RFQ) to be issued on 10/01/2025.
Key requirements include vendor registration in the SAM database, compliance with evaluation criteria, and maintenance of updated information in the VA Financial Service Center's Customer Engagement Portal. The procurement is classified under NAICS code 561421 (Telephone Answering Services) with a Product Service Code of R699 and a size standard of $19 million. Prospective SDVOSB, VOSB, or small business contractors planning subcontracting must demonstrate that their company provides 51% of the contract requirements. All inquiries must be submitted via email to Satasha Stewart at Satasha.Stewart@va.gov, with phone calls not being accepted.
View the file
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Presolicitation Notice Presolicitation Notice
| SUBJECT* |
| Salem Telephone Switchboard Operators |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 23667 |
| SOLICITATION NUMBER* |
| 36C24626Q0070 |
| RESPONSE DATE/TIME/ZONE |
| 10-15-2025 12:00 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| SET-ASIDE |
| SDVOSBC |
| PRODUCT SERVICE CODE* |
| R699 |
| NAICS CODE* |
| 561421 |
| PLACE OF PERFORMANCE |
| Salem VA Medical Center |
1970 Roanoke Boulevard
Salem VA
| POSTAL CODE |
| 24153 |
| COUNTRY |
| USA |
CONTACT INFORMATION
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667
POINT OF CONTACT*
Contracting Officer Satasha Stewart Satasha.Stewart@va.gov 757-251-4136
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
The Department of Veteran’s Affairs will solicit for vendors capable of providing On-Site Telephone Switchboard Operator Services and Administrative Support for the Salem VA Medical Center, located in Salem, VA. The solicitation is for a total Service-Disabled Veteran Owned Small Business, SDVOSB, set-aside. This will be awarded as a Firm-Fixed contract for One (1) Annual Base Year with Four (4) Annual Option Years, to begin on 12/01/2025.
A Request for Quotation, RFQ, will be issued on Wednesday, October 1, 2025.
To be eligible for the award, the prospective contractor must be registered in SAM database at http://www.sam.gov and comply with the Evaluation for Basis of Award at the time the quote is submitted. The prospective contractor must also have updated and correct information in the VA Financial Service Center’s Customer Engagement Portal. If you are an SDVOSB, VOSB or Small Business and plan on subcontracting, please provide a plan to show how your company provides 51% of the requirement.
The North American Industry Classification Code, NAICS, is 561421 (Telephone Answering Services), Product Service Code is R699 (Support-Administrative: Other) and the Size Standard is $19 Million.
Interested contractors should monitor Contract Opportunities, SAM, for solicitation number 36C24626Q0070.
Point of Contact:
Satasha Stewart Satasha.Stewart@va.gov
*Please direct all questions to the above email address. Phone calls will not be accepted.
| *=Required Field |
| Presolicitation Notice |
Presolicitation Notice
File details come from the government source that posted it. Updated .