36C24525Q0744_1 SENT RFQ TO SB.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

482-26-1-759-0001

36C24525Q0744 08-15-2025

AMY WALTER, AMY.WALTER1@VA.GOV NONE 08-28-2025

1:00 PM EDT

Department of Veterans Affairs

VISN 5 | NCO 5

SUITE 275

849 INTERNATIONAL DRIVE

LINTHICUM MD 21090

X 100

X

541519

$34 Million

N/A

X

Department of Veterans Affairs

VISN 5 | NCO 5

SUITE 275

849 INTERNATIONAL DRIVE

LINTHICUM MD 21090

Department of Veterans Affairs

VISN 5 | NCO 5

SUITE 275

849 INTERNATIONAL DRIVE

LINTHICUM MD 21090

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp Invoice Setup Information 1-877-489-6135

See CONTINUATION Page

THE PURPOSE OF THIS REQUEST FOR QUOTE IS TO OBTAIN QUOTES

FOR MAINTENANCE SUPPORT SERVICES FOR THE BIOMEDICAL

ENGINEERING DEPARTMENT'S DSS RxFRAMEWORK INTERFACE.

QUOTES ARE DUE BACK NO LATER THAN AUGUST 27, 2025 @ 1:00 PM

EASTERN STANDARD TIME (EST).

ALL QUESTIONS REGARDING THIS QUOTE ARE DUE BACK TO THE

CONTRACTING OFFICER, AMY.WALTER1@VA.GOV , NO LATER THAN

AUGUST 21, 2025 @ 1:00 PM EST.

See CONTINUATION Page

X X

X 1

AMY WALTER

36C24525Q0744

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

B.2 Statement of Work

B.3 IT CONTRACT SECURITY

B.4 CONTRACT ADMINISTRATION DATA

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...32

C.4 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA

BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.5 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.6 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025) (DEVIATION FEB 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 See attached document: SOLE SOURCE LETTER - VISN5 - CIS Databridge Sole Source - GSA-SEWP - March 2025 rb

D.2 BUSINESS ASSOCIATE AGREEMENT

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) (DEVIATION

FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORTBASE YEAR: 6/17/26 - 9/30/26 CLIN: DSSRX-OMNICELL-IVX-AM

Contract Period: Base POP Begin: 06-17-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0002 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE MAINTENANCE

AND SUPPORT BASE YEAR: 6/16/26 - 9/30/26 CLIN: DSSRX-OMNI-M

Contract Period: Base POP Begin: 06-16-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0003 1.00 YR __________________ __________________

BECKLEY VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT BASE YEAR: 1/28/26 - 9/30/26 CLIN: DSSRX-OMNICELL-IVX-AM

Contract Period: Base POP Begin: 01-28-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0004 1.00 YR __________________ __________________

LOUIS A JOHNSON (CLARKSBURG) VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE

MAINTENANCE AND SUPPORT BASE YEAR: 2/25/26 - 9/30/26 CLIN: DSSRX-OMNICELL-IVX-

AM

Contract Period: Base POP Begin: 02-25-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0005 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL

INPATIENT) INTERFACE MAINTENANCE AND SUPPORT BASE YEAR: 3/3/26 - 9/30/26 CLIN:

DSSRX-OMNI-M

Contract Period: Base POP Begin: 03-03-2026 POP End: 09-30-2026

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0006 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL IVX)

INTERFACE MAINTENANCE AND SUPPORT BASE YEAR: 2/11/26 - 9/30/26 CLIN: DSSRX-

OMNICELL-IVX-AM

Contract Period: Base POP Begin: 02-11-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0007 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE

MAINTENANCE AND SUPPORT BASE YEAR: 4/22/26 - 9/30/26 CLIN: DSSRX-OMNI-M

Contract Period: Base POP Begin: 04-22-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0008 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT BASE YEAR: 10/1/25 - 9/30/26 CLIN: DSSRX-OMNICELL-IVX-AM

Contract Period: Base POP Begin: 10-01-2025 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

0009 1.00 YR __________________ __________________

WASHINGTON DC VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE

AND SUPPORT BASE YEAR: 10/1/25 - 9/30/26 CLIN: DSSRX-OMNICELL-IVX-AM

Contract Period: Base POP Begin: 10-01-2025 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C6xxxx TO INVOICE FOR PAYMENT.

1001 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT DSSRX-OMNICELL-IVX-AM

Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1002 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE MAINTENANCE

AND SUPPORT DSSRX-OMNI-M

Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1003 1.00 YR __________________ __________________

BECKLEY VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1004 1.00 YR __________________ __________________

LOUIS A JOHNSON (CLARKSBURG) VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE

MAINTENANCE AND SUPPORT

Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1005 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL

INPATIENT) INTERFACE MAINTENANCE AND SUPPORT DSSRX-Omni-M Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1006 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL IVX)

INTERFACE MAINTENANCE AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1007 1.00 YR __________________ __________________

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE

MAINTENANCE AND SUPPORT

DSSRX-Omni-M Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1008 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

1009 1.00 YR __________________ __________________

WASHINGTON DC VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE

AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C7xxxx TO INVOICE FOR PAYMENT.

2001 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT DSSRX-OMNICELL-IVX-AM

Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2002 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE MAINTENANCE

AND SUPPORT DSSRX-OMNI-M

Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2003 1.00 YR __________________ __________________

BECKLEY VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

SUPPORT

Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2004 1.00 YR __________________ __________________

LOUIS A JOHNSON (CLARKSBURG) VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE

MAINTENANCE AND SUPPORT

Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2005 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL

INPATIENT) INTERFACE MAINTENANCE AND SUPPORT DSSRX-Omni-M Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2006 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL IVX)

INTERFACE MAINTENANCE AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2007 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE

MAINTENANCE AND SUPPORT

DSSRX-Omni-M Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2008 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

DSSRX-Omnicell-IVX-AM

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

2009 1.00 YR __________________ __________________

WASHINGTON DC VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE

AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C8xxxx TO INVOICE FOR PAYMENT.

3001 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT DSSRX-OMNICELL-IVX-AM

Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3002 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE MAINTENANCE

AND SUPPORT DSSRX-OMNI-M

Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3003 1.00 YR __________________ __________________

BECKLEY VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3004 1.00 YR __________________ __________________

LOUIS A JOHNSON (CLARKSBURG) VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE

MAINTENANCE AND SUPPORT

Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3005 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL

INPATIENT) INTERFACE MAINTENANCE AND SUPPORT DSSRX-Omni-M Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3006 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL IVX)

INTERFACE MAINTENANCE AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3007 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE

MAINTENANCE AND SUPPORT

DSSRX-Omni-M Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3008 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

3009 1.00 YR __________________ __________________

WASHINGTON DC VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE

AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C9xxxx TO INVOICE FOR PAYMENT.

4001 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT DSSRX-OMNICELL-IVX-AM

Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4002 1.00 YR __________________ __________________

VA MARYLAND HCS RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE MAINTENANCE

AND SUPPORT DSSRX-OMNI-M

Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4003 1.00 YR __________________ __________________

BECKLEY VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4004 1.00 YR __________________ __________________

LOUIS A JOHNSON (CLARKSBURG) VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE

MAINTENANCE AND SUPPORT

Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4005 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL

INPATIENT) INTERFACE MAINTENANCE AND SUPPORT DSSRX-Omni-M Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4006 1.00 YR __________________ __________________

HERSHELL WOODY WILLIAMS (HUNTINGTON) VAMC RX FRAMEWORK (OMNICELL IVX)

INTERFACE MAINTENANCE AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4007 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL INPATIENT) INTERFACE

MAINTENANCE AND SUPPORT

DSSRX-Omni-M Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4008 1.00 YR __________________ __________________

MARTINSBURG VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE AND

SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

4009 1.00 YR __________________ __________________

WASHINGTON DC VAMC RX FRAMEWORK (OMNICELL IVX) INTERFACE MAINTENANCE

AND SUPPORT

DSSRX-Omnicell-IVX-AM Contract Period: Option 4 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies PLEASE USE 482C0xxxx TO INVOICE FOR PAYMENT.

GRAND TOTAL __________________

B.2 Statement of Work

VISN 5 DSS RxFramework Omnicell IVX/Inpatient VistA interfaces Maintenance and Support

GENERAL

Scope of Services:

The purpose of this requirement is to provide interface maintenance and support for the DSS RxFramework suite across the six (6) VISN 5 locations outlined below. The DSS RxFramework interfaces in VISN 5 are used to allow interfacing of Omnicell products (Omnicell Omnicenter, Omnicell IVX Cloud) with VistA/CPRS and allows for the automation of data flow using Health Level Seven (HL7) Messaging Standard. VISN 5 requires the DSS RxFramework Omnicell IVX/Inpatient interface software subscription maintenance and support to include 24 hours per day - 7 days a week support coverage for bug fixes, minor release upgrades and telephone support.

Locations:

Beckley VA Medical Center, 200 Veterans Ave, Beckley WV 25801-6444 Hershel "Woody" Williams VA Medical Center, 1540 Spring Valley Drive, Huntington WV 25704 Louis A. Johnson VA Medical Center, 1 Medical Center Drive, Clarksburg WV 26301 Martinsburg VA Medical Center, 510 Butler Avenue, Martinsburg WV 25405 VA Maryland Healthcare System, 10 N Greene St, Baltimore, MD 21201 Washington DC VA Medical Center, 50 Irving Street, NW, Washington DC 20422

B. WORK HOURS

a. Hours of Operation: Normal business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays. Should the Contractor require work afterhours, the Contractor shall arrange in advance with the Contracting Officer’s Representative

(COR).

b. National Holidays: The holidays observed by the Federal Government are: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. Contractor may work on holidays with prior communication and coordination.

C. PERIOD OF PERFORMANCE (POP)

Facility Product BASE YEAR OY 1 POP OY 2 POP OY 3 POP OY 4 POP VA Maryland HCS RX Framework

(Omnicell) 6/16/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

VA Maryland HCS RX Framework (Omnicell IVX)

6/17/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Beckley VAMC RX Framework (Omnicell IVX)

1/28/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Clarksburg VAMC RX Framework (Omnicell IVX)

2/25/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Huntington VAMC RX Framework (Omnicell)

3/3/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Huntington VAMC RX Framework (Omnicell IVX)

2/11/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Martinsburg VAMC RX Framework (Omnicell)

4/22/26- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Martinsburg VAMC RX Framework (Omnicell IVX)

10/1/25- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

Washington DC VAMC RX Framework (Omnicell IVX)

10/1/25- 9/30/26

10/1/26- 9/30/27

10/1/27- 9/30/28

10/1/28- 9/30/29

10/1/29- 9/30/30

The Base Year Period of Performance (POP) of this contract will be co-termed to pick up service on DSS RxFramework Omnicell IVX/Inpatient interfaces as VISN 5 facilities fall off existing contracts and/or warranty periods.

D. SPECIFICATIONS

a. Corrective Maintenance

i. The contract shall include all corrective (unplanned) maintenance/repair of the interfaces in accordance with the manufacturer’s specifications.

b. Updates/Patching

i. Contractor shall complete available updates to the software at the discretion of

Biomedical Engineering.

ii. Contractor shall complete all patching according to manufacturer’s specifications.

iii. Contractor shall ensure DSS RxFramework Omnicell IVX/Inpatient interfaces are installed and maintained per vendor specifications.

c. Response Time

i. Contractor shall respond to trouble phone calls as they are placed, 24x7.

ii. Contractor shall work with biomedical engineering and respective OI&T and clinical stakeholders to address issues with the DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

d. Reporting

i. Contractor shall provide a copy of the service report, to the contract COR within five working days after completion of any services.

ii. Contractor shall provide, upon request, summaries of tickets, incidents, service requests, known bugs/errors and remediation plans, etc. on the DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

iii. Service reports shall include identifying information about all services provided, any issues found, the technician/engineer names of the personnel performing work, and the date service was provided.

e. Remote Support

i. The Contractor shall provide a telephone line available 24/7 for technical support.

Contractor shall also provide a phone number for VA staff to call to dispatch Contractor field service engineers/technicians.

ii. If remote support via site-to-site virtual private network (VPN) is required, Contractor shall work with the COR and the facility Information Security Officer (ISO) to meet the requirements prior to connection. A National Site to Site MOU/ISA is the preferred way to complete this connection.

f. Patient Health Information

i. The Contractor shall safeguard patient health information.

ii. The Contractor shall report to the Biomedical Engineering Department any issues with disclosed or unsecure patient health information.

g. Contractor Requirements

i. All Contractor personnel performing interface implementation services shall have DSS training and experience in the deployment and sustainment of DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

E. QUALITY ASSURANCE

a. End-users, Biomedical Engineering, and/or the contract COR shall perform system verification tests to ensure the system is fully functional following service/repairs.

b. Issues with the quality of the Contractor’s work will be communicated through the Contracting Officer to the Contractor point of contact for resolution.

c. Documentation with be completed in the Government systems.

B.3 IT CONTRACT SECURITY

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S.

services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth.

Location within the U.S. may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227- 14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct on site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/ subcontractor must not destroy information received from VA, or gathered/ created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations:

(i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT

a. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program).

During the development cycle a Privacy Impact Assessment (PIA) must be completed, provided to the COR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment.

b. The contractor/subcontractor shall certify to the COR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core Configuration (FDCC), and the common security configuration guidelines provided by NIST or the VA. This includes Internet

Explorer 7 configured to operate on Windows XP and Vista (in Protected Mode on Vista) and future versions, as required.

c. The standard installation, operation, maintenance, updating, and patching of software shall not alter the configuration settings from the VA approved and FDCC configuration. Information technology staff must also use the Windows Installer Service for installation to the default "program files" directory and silently install and uninstall.

d. Applications designed for normal end users shall run in the standard user context without elevated system administration privileges.

e. The security controls must be designed, developed, approved by VA, and implemented in accordance with the provisions of VA security system development life cycle as outlined in NIST Special Publication 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems, VA Handbook 6500, Information Security Program and VA Handbook 6500.5, Incorporating Security and Privacy in System Development Lifecycle.

f. The contractor/subcontractor is required to design, develop, or operate a System of Records Notice (SOR) on individuals to accomplish an agency function subject to the Privacy Act of 1974, (as amended), Public Law 93-579, December 31, 1974 (5 U.S.C. 552a) and applicable agency regulations.

Violation of the Privacy Act may involve the imposition of criminal and civil penalties.

g. The contractor/subcontractor agrees to:

(1) Comply with the Privacy Act of 1974 (the Act) and the agency rules and regulations issued under the Act in the design, development, or operation of any system of records on individuals to accomplish an agency function when the contract specifically identifies:

(a) The Systems of Records (SOR); and

(b) The design, development, or operation work that the contractor/ subcontractor is to perform;

(1) Include the Privacy Act notification contained in this contract in every solicitation and resulting subcontract and in every subcontract awarded without a solicitation, when the work statement in the proposed subcontract requires the redesign, development, or operation of a SOR on individuals that is subject to the Privacy Act; and

(2) Include this Privacy Act clause, including this subparagraph (3), in all subcontracts awarded under this contract which requires the design, development, or operation of such a SOR.

h. In the event of violations of the Act, a civil action may be brought against the agency involved when the violation concerns the design, development, or operation of a SOR on individuals to accomplish an agency function, and criminal penalties may be imposed upon the officers or employees of the agency when the violation concerns the operation of a SOR on individuals to accomplish an agency function.

For purposes of the Act, when the contract is for the operation of a SOR on individuals to accomplish an agency function, the contractor/subcontractor is considered to be an employee of the agency.

(1) "Operation of a System of Records" means performance of any of the activities associated with maintaining the SOR, including the collection, use, maintenance, and dissemination of records.

(2) "Record" means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and contains the person's name, or identifying number, symbol, or any other identifying particular assigned to the individual, such as a fingerprint or voiceprint, or a photograph.

(3) "System of Records" means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

i. The vendor shall ensure the security of all procured or developed systems and technologies, including their subcomponents (hereinafter referred to as "Systems"), throughout the life of this contract and any extension, warranty, or maintenance periods. This includes, but is not limited to workarounds, patches, hotfixes, upgrades, and any physical components (hereafter referred to as Security Fixes) which may be necessary to fix all security vulnerabilities published or known to the vendor anywhere in the Systems, including Operating Systems and firmware. The vendor shall ensure that Security Fixes shall not negatively impact the Systems.

j. The vendor shall notify VA within 24 hours of the discovery or disclosure of successful exploits of the vulnerability which can compromise the security of the Systems (including the confidentiality or integrity of its data and operations, or the availability of the system). Such issues shall be remediated as quickly as is practical, but in no event longer than 60 days.

k. When the Security Fixes involve installing third party patches (such as Microsoft OS patches or Adobe Acrobat), the vendor will provide written notice to the VA that the patch has been validated as not affecting the Systems within 10 working days. When the vendor is responsible for operations or maintenance of the Systems, they shall apply the Security Fixes within 60 days.

l. All other vulnerabilities shall be remediated as specified in this paragraph in a timely manner based on risk, but within 60 days of discovery or disclosure. Exceptions to this paragraph (e.g. for the convenience of VA) shall only be granted with approval of the contracting officer and the VA Assistant Secretary for Office of Information and Technology.

5. INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE

a. For information systems that are hosted, operated, maintained, or used on behalf of VA at non-VA facilities, contractors/subcontractors are fully responsible and accountable for ensuring compliance with all HIPAA, Privacy Act, FISMA, NIST, FIPS, and VA security and privacy directives and handbooks.

This includes conducting compliant risk assessments, routine vulnerablity scanning, system patching and change management procedures, and the completion of an acceptable contingency plan for each system. The contractor's security control procedures must be equivalent, to those procedures used to secure VA systems. A Privacy Impact Assessment (PIA) must also be provided to the COR and approved by VA Privacy Service prior to operational approval. All external Internet connections to VA's network involving VA information must be reviewed and approved by VA prior to implementation.

b. Adequate security controls for collecting, processing, transmitting, and storing of Personally Identifiable Information (PII), as determined by the VA Privacy Service, must be in place, tested, and approved by VA prior to hosting, operation, maintenance, or use of the information system, or systems by or on behalf of VA.