36C24524Q0109 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

512-24-1-883-0006 None 36C245 Department of Veterans Affairs

NCO5

Contracting Officer 510 Butler Ave Martinsburg WV 25401

36C245 Department of Veterans Affairs

NCO5

Contract Specialist P.O. Box 1000, Bldg. 101B, Room 8 Perry Point MD 21902 To all Offerors/Bidders

36C24524Q0109

X

X

Mon, 27 Nov 2023 by 7AM EST See CONTINUATION Page

The purpose of this modification to the solicitation is to post vendor questions and answers.

This modification also extends the closing date to Mon, 27 Nov 2023 at 7:00AM Eastern Standard Time (EST).

Submit all quotes via email, sign and return the SF30 to: laura.jardine@va.gov.

NO PHONE CALLS WILL BE ACCEPTED.

NO FURTHER VENDOR QUESTIONS SHALL BE ACCEPTED.

Contracting Officer

1. How many requests per month, on average, will be made? Between 0-5 requests per month estimated, so an average of 2.5.

2. What is the average size of a request (hours of recording, words, characters, lines? Generally, one interview is 60 minutes long: 10 lines per minute = 600 lines per interview.

3. The contract states 68,182 lines. Can you translate this into words or hours of recordings? 68, 182 lines = 6818 minutes (113.6 hours) of recording.

4. What is the date the contract will begin? Date of Award (DOA) through one (1) year.

5. Will the contract pay per line, or monthly? Vendor submits invoices monthly.

6. What happens if there are more than 68,182 lines requested? This is a firm fixed price contract and the amount of lines cannot exceed 68,182 lines.

7. Will the contractor be paid out if there are substantially less than 68,182 lines requested? Vendor is paid per line.

8. What is the minimum number of lines that will be requested for the entire year? It is possible to be 0.

9. Are there any requirements for persons conducting the transcription- location, citizenship, etc.? Contractor must be registered in SAM.gov and VetCertified SDVOSB.

10. Is 68,182 lines an estimate of the amount of Transcription that would be needed per year? Yes.

11. Is there a way to know the estimated minutes or hours of video interviews that would need servicing per year? Transcription is often estimated by minutes not by lines. Estimate 10 lines/minute, so 68, 182 lines = 6818 minutes (113.6 hours) of recording; some interviews will be video, and others will be audio.

12. What is the max amount of speakers to be expected in any given video? Two: interviewer and interviewee.

13. What formats are the audio files in? WAV and MP3

14. What will be the average quality of the audio recordings? Are there any background noises, disturbances, or challenges in clarity to be expected? The sound shall be good.

15. Will there be a need for urgent or priority transcripts? Yes.

16. Will you require time stamps at regular intervals or at specific points in the transcript? No.

17. Are there any specific instructions or preferences you have for the transcription process in terms of dealing with overlapping speech? If an unclear/unintelligible situation arises in the audio (e.g., overlapping voices, cannot be understood), it may be noted in brackets.

18. This solicitation provides an estimated total of 68,182 lines per transcription service but does not specify the expected volume of work per year. Would you be able to provide an estimate number of transcriptions per year? No. It is difficult to give a good estimate due to unknown funding, projects, etc. However, in keeping with the estimates above: 68,182 lines = 6818 minutes (113.6 hours) of recording, and since on average interviews are estimated at 60 minutes long, 113.6 hours = about 114 interviews.