36C24520Q0602 0002.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 8

0002 09-16-2020

Department of Veterans Affairs

Network Contracting Office 5

Contracting Office (90C)

1 Med Center DR

Clarksburg WV 26301-4199

Department of Veterans Affairs

Network Contracting Office 5

Contracting Office (90C)

1 Med Center DR

Clarksburg WV 26301-4199

To all Offerors/Bidders

36C24520Q0602

09-07-2020

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to: 9/21/2020

This amendment is to answer questions from vendors.

See continuation pages for details.

Ryan Mullins

CONTINUATION PAGE

Section/Reference Page Question(s)

General Is there an incumbent? If yes, whom and are they eligible to compete for this work? There is no current contract for these services.

General Can the government clarify the NAICS Code 5614099 is in fact the correct NAICS Code for this solicitation given the fact that it does not match tasks and deliverables outlined in the SOW? Yes, this is the NAICS Code selected for this requirement.

General Is this a single-award IDIQ? Yes, the Government did not reserve the right to do a multiple award.

General Given the government is likely to respond to questions on Monday, September 14th, at the earliest, will the government consider granting an extension to address answers that may significantly impact technical volume responses? 9/21/2020 is the extention.

Anything after this date will put us at great risk of not awarding this FY.

IT Contract Security, Section 5 PII/PHI

10 Is the contractor expected to store/see PII/PHI?

No

B.4 Performance Work Statement, 1. Scope and Task 13: Provide Conference Support

17, 26 How does VA define conference support during COVID-19, with most events being held virtually;

for example, does the contractor need to provide virtual backgrounds for conference participants or conduct media/speaking engagement training?

As stated in the PWS: “The contractor shall provide planning and support services for conferences, both face-to-face and virtual, with overall conference management, to include attendee logistics, pre-conference meetings, conference content review (i.e. PowerPoint slides), and preparing attendee conference materials for two (2) conferences with greater than 100 participants and two (2) conferences with less than 100 participants per year. The contractor shall produce a conference support plan prior to each conference which addresses logistical planning, the detailed agenda, and content preparation.” Modification to current training or new training may be developed to provide delivery of the content virtually. Contracting staff is expected to provide planning and support services, therefore a Women’s Health Staff takes the lead with the contract staff providing support services when needed.

Review of Existing Products

21 Will source files for products that need to be reviewed be provided by the Government, or will the products need to be recreated? As stated in the PWS: “The contractor shall also review and update existing brochures, patient information cards and fact sheets to ensure it reflects current information.” Therefore, the government will provide the current library of source files for review and if updates are needed the contractor will make those revisions.

B.4 Performance Work Statement, Task 5:

Brochures, Patient Information Cards, and Fact Sheets

21 Will the government provide access to high quality images, either through a stock photo subscription or a photo library, or will the contractor be responsible for providing images? VA can provide access to some public access files such as VA flicker files, however we expect the contractor to also obtain high quality stock photos following copy right laws.

B.4 Performance Work Statement, Task 5:

Brochures, Patient Information Cards, and Fact Sheets

21 Will the contractor be required to conduct the Spanish-language translations for products/captions?

As stated in the PWS: “Brochures, Patient Information Cards and Fact Sheets shall be produced in both English and Spanish.” Yes, the contractor will be responsible for Spanish-language translations for products as prescribed in the PWS.

B.4 Performance Work Statement, Task 5:

Brochures, Patient Information Cards, and Fact Sheets

21 When the contractor is required to update existing materials, will the government provide access to original design files, or will the contractor be required to recreate the files? The government will provide all files that we have regarding each of the materials. If Original design files are not available or no longer valid our expectation is for the Contractor to create designs to reflect what is current.

B.4 Performance Work Statement, Task 9

22 Under item D, web analytics and communication briefing, what digital tools does VHA use to pull communication data (e.g. Google Analytics, Social Studio, Web Metrics, etc.)? Google Analytics

23 Does the WH SharePoint already exist or will the contractor be expected to establish the SharePoint site? SharePoint site already exists

Statement, Task 8

23 Will the contractor be required to conduct the Spanish-language translations for products/captions?

Yes, the contractor will be responsible for Spanish-language translations for products as prescribed in the PWS.

B.4 Performance Work Statement, Task 8

23 Would the "subset" videos (8.3) be shortened videos (8.2) from other years beyond base year?

Could the 8.2 videos be shortened videos of the

8.1 videos? The base year new videos will be used for the videos. Govt will not require re-work of videos created before base year.

The 8.2 videos will require additionally created material above 8.1, some material from 8.1 will be utilized also.

The 8.3 videos would be edited subsets of the materials created for 8.1 or 8.2, including some shorter versions and some combined pieces , including outtakes or unused portions from the

8.2 or 8.1 materials

B.4 Performance Work Statement, Task 8

23 Does the WH SharePoint already exist or will the contractor be expected to establish the SharePoint site? As stated above the SharePoint site already exists

24 What content management system does the government use to manage the current public facing website, TeamSite, Drupal, Wordpress, or other? Will the contractor be granted access to make updates directly or will they need to coordinate with a government employee to make updates? Teamsite

B.4 Performance Work Statement, Task 9

24 Will the website be required to be hosted on the contractor's server? No, the website will be hosted on the VA server.

Is the contractor expected to conduct information assurance/cybersecurity protocols on the website?

If so, what information assurance structure is being requested? Upon award the contractor will work closely with our Communications Department to ensure rules and protocols are followed.

Does the WH website exist, or will the contractor be expected to establish? WH website exists on VA.gov

B.4 Performance Work Statement, Task 9

Deliverables Table:

• In 9.1 it says content updates would be bi-weekly. How is the content development and revisions referenced in 9.2 a) as monthly different than the content updates in 9.1?

WH SharePoint is internal and WH Webpage Administration which is external facing are two different platforms

• 9.2 b), what is Revision of Core Data?

External facing webpage site material

• 9.2 c), is “development” referring to image development or web development?

Development of content for external facing webpage to include image selection that accompanies content

Statement, Task 12.1:

Produce Professional

25 Will the contractor be responsible for conducting any primary research, or will the contractor conduct secondary research using existing data

Reports as directed by Government client? Or in other words, from where will the contractor collate the clinical data? Govt provides the research and the scientific and professional content of the report, written report to be provided in WORD format for technical editing. Examples of similar published reports available on VA.gov

B.4 Performance Work Statement, Task 13: Provide Conference Support

26 Will the Government take into consideration CDC recommendations regarding COVID-19 and holding in-person conferences? If conference is held in person, will the contractor also be responsible for logistics around health-related set-up such as socially distant seating, sanitizing stations, acquiring face masks, etc.?

Government follows CDC guidance on travel and in-person conferences. Since the Contractor provides planning and support services, a Women’s Health staff member will take the lead and provide guidance for conference set up.

Is the contractor required to participate in/work the conferences? No

B.4 Performance Work Statement, Task 13: Provide Conference Support

26 For online conferences, will Government provide the online conference tool such as Zoom or another VA-compliant virtual conference service?

Or will the contractor need to research, recommend, and/or provide? Government will provide platform such as WEBEX or Microsoft Teams or Adobe Connect. Contractor will need to become familiar with the platform in order to facilitate planning meetings, upload documents, act as host, etc

QAP

27 Acceptable quality level states that, a “score of at least 4 on a 5-point Likert scale on summative quantitative data sources” for deliverables – can the government please clarify how a Likert scale evaluation method relates to the required deliverables?There will be periodic evaluations done on deliverables, each will be given a score depending on the quality of the product.

E.2 Supplement Instructions to Offerors, h3 Personnel qualifications

66 Are Key Personnel required for this contract? If so, what are the qualifications? The contractor will need to look at the deliverables along with the professional requirements in Part 3 of the PWS

(page 17 and 18) and decide which positions would be able to accomplish the tasks.

B.4 Performance Work Statement, Task 11:

Production of Business and Education Documents

25 Does the quantity of documents refer to combined business and education versions of ppt presentations, talking points, speeches, etc.? Or is the quantity for each type of document? Quantity is for each type, of business documents so 6 speeches, 6 talking points etc

B.4 Performance Work Statement, Task 3:

Communications Strategic Plan

19 Will there be dedicated POCs from each branch of Women’s Health to coordinate integrated communications plan? Health Education, Reproductive Health, and Comprehensive Health

Women’s Health will provide the appropriate POC’s when needed.

E.2 Supplement Instructions to Offerors

Can the government confirm what text size and font type is required for text and graphics? This information will be provided upon award and meeting with VHA communications.

E.2 Supplement Instructions to Offerors – Past Performance

66 In the Past Performance section, it states 3 years and in the evaluation criteria for past performance it states 5 years, can the government clarify? Use the 5 years.

E.2 Supplement Instructions to Offerors, 72 Product Evaluation: Is this a proposal requirement for submission? Where are the requirements for the real-time product?

Topics: Stop Smoking or Homeless Women (One poster submission is required) Develop:

o A unique mock-up of a new Veteran Education poster (an electronic image in PDF format, print ready intensity and quality), based on a topic provided above by which demonstrates the vendors expertise in:

• creativity

• effectiveness

• writing skills (taglines)

• graphic design (i.e. use of color, picture)

• clarity of message and

• getting that message across to its intended audience

Will also provide a one page statement on how they arrived at the choices made to create the poster, how the message clearly/effectively reflects the topic and how the message will be clearly understood by its intended audience.

E.2 Supplement Instructions to Offerors, Previous Experience

66 Does the wording "your" intend to mean the past performance must be from the Prime or can we include a Past Performance from one of our Subcontractors? We are evaluating the Prime Vendor. If the vendor feels it necessary to include Sub past performance, they may do so.

E.2 Supplement Instructions to Offerors – Product Evaluation

72 Can the government please clarify the requirements for Factor 3, Real-Time Product, as it relates to the PWS tasks and instructions to offerors. See answer above

B.3 PRICE/COST

SCHEDULE

15 Please clarify how the government will fund task orders for specific quantities within the 13 task areas when the pricing requirement is for one total yearly cost for all deliverables. Funding will be allocated on individual Task Orders paced against the awarded contract. Vendors should break down pricing for each Task and Deliverable through the five years. This will give us the estimated yearly cost for section B.3.