36C24518R0207-001.docx

36C24518R0207

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24518R0207 08-03-2018 James Whisner 304 326 7984 08-22-2018

11:00 AM EST

Department of Veterans Affairs Network Contracting Office 5 513 Rosebud Plaza Clarksburg WV 26301 X X 485999 $15 Million X N/A X See the Work Statement

Department of Veterans Affairs Network Contracting Office 5 513 Rosebud Plaza Clarksburg WV 26301

Austin Payment Center Department of Veterans Affairs PO Box 149971 Austin TX 78714-8971

(877) 353-9791

(512) 460-5545 See CONTINUATION Page Contract for the provision of Shuttle Transportation Service for the VA Maryland Health Care System (VAMHCS) Contract Period of Performance, inclusive of options that may only be exercised at the Government's discretion:

Base Period: 10-1-2018 to 9-30-2019 Option Period 1: 10-1-2019 to 9-30-2020 Option Period 2: 10-1-2020 to 9-30-2021 Option Period 3: 10-1-2021 to 9-30-2022 Option Period 4: 10-1-2022 to 9-30-2023 The Contractor shall be responsible for the correct title classification of workers and compliance with all applic-able wage and hour laws.

See CONTINUATION Page X X Kristina Weir Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

b. GOVERNMENT: James Whisner, Contract Specialist Network Contracting Office 5 513 Rosebud Plaza Clarksburg WV 26301

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Austin Payment Center Department of Veterans Affairs PO Box 149971 Austin TX 78714-8971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

Metro Shuttle Contract Period: Base POP Begin: 10-01-2018 POP End: 09-30-2019

Marc Shuttle

Metro West Parking Shuttle

Lexington Market Metro Subwaylink Shuttle

Annex/Arena Shuttle

Annex Shuttle

Washington DC Shuttle

Glen Burnie Shuttle

Perry Point Shuttle

Loch Raven Shuttle

Cambridge Shuttle

East Baltimore Shuttle

Cambridge/Eastern Shore Door-to-Door Shuttle

Metro Shuttle Contract Period: Option 1 POP Begin: 10-01-2019 POP End: 09-30-2020

Marc Shuttle

Metro West Parking Shuttle

Lexington Market Metro Subwaylink Shuttle

Annex/Arena Shuttle

Annex Shuttle

Washington DC Shuttle

Glen Burnie Shuttle

Perry Point Shuttle

Loch Raven Shuttle

Cambridge Shuttle

East Baltimore Shuttle

Cambridge/Eastern Shore Door-to-Door Shuttle

Metro Shuttle Contract Period: Option 2 POP Begin: 10-01-2020 POP End: 09-30-2021

Marc Shuttle

Metro West Parking Shuttle

Lexington Market Metro Subwaylink Shuttle

Annex/Arena Shuttle

Annex Shuttle

Washington DC Shuttle

Glen Burnie Shuttle

Perry Point Shuttle

Loch Raven Shuttle

Cambridge Shuttle

East Baltimore Shuttle

Cambridge/Eastern Shore Door-to-Door Shuttle

Metro Shuttle Contract Period: Option 3 POP Begin: 10-01-2021 POP End: 09-30-2022

Marc Shuttle

Metro West Parking Shuttle

Lexington Market Metro Subwaylink Shuttle

Annex/Arena Shuttle

Annex Shuttle

Washington DC Shuttle

Glen Burnie Shuttle

Perry Point Shuttle

Loch Raven Shuttle

Cambridge Shuttle

East Baltimore Shuttle

Cambridge/Eastern Shore Door-to-Door Shuttle

Metro Shuttle Contract Period: Option 4 POP Begin: 10-01-2022 POP End: 09-30-2023

Marc Shuttle

Metro West Parking Shuttle

Lexington Market Metro Subwaylink Shuttle

Annex/Arena Shuttle

Annex Shuttle

Washington DC Shuttle

Glen Burnie Shuttle

Perry Point Shuttle

Loch Raven Shuttle

Cambridge Shuttle

East Baltimore Shuttle

Cambridge/Eastern Shore Door-to-Door Shuttle

GRAND TOTAL

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B.3 PERFORMANCE WORK STATEMENT FOR SHUTTLE TRANSPORTATION SERVICES

Section 1 - General Information

1.1 The purpose of this contract is to provide Shuttle Transportation Services for VA beneficiaries and employees within the VA Maryland Health Care System (VAMHCS), unless noted otherwise routes are continuous:

A. SHUTTLE ROUTES AND HOURS OF PERFORMANCE

1. Route Name: METRO SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route - Charles Center Metro Station to Camden Yard Light Rail Station to Baltimore VA Medical Center

c. Operates 4 AM-10 AM & 2 PM-8 PM; Every 25 Minutes Total of 12 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. One 7-Passenger Shuttle

2. Route Name: MARC SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route – Baltimore Penn Station to Baltimore VA Medical Center

c. Operates 5:30 AM-8 AM & 3:30 PM-6 PM on Penn Train Station to Baltimore VAMC, and Operates 8 AM-3:30 PM Back-up Shuttle on the Annex to Baltimore VAMC Route; Every 20 Minutes Total of 12.5 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. One 7-Passenger Shuttle

3. Route Name: METRO WEST SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Metro West Parking Garage to Baltimore VA Medical Center

c. Operates 6 AM- 7 PM; Total of 13 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. Two 15-Passenger Shuttles – VA Owned and Maintained, Contractor Operated

4. Route Name: LEXINGTON MARKET METRO SUBWAYLINK SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Lexington Market Metro Subwaylink to Baltimore VA Medical Center

c. Operates 5 AM-10 AM & 3 PM-11 PM, and 7 PM to 11 PM - Add stop at Metro West Parking garage; Total of 13 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. One 7-Passenger Shuttle

5. Route Name: ANNEX/ARENA SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Annex/Arena Garage Route and Annex to Baltimore VA Medical Center

c. Operates 6 AM-9 AM & 3 PM-6 PM Annex to Arena Route; and Operates 9 AM-3 PM Annex to Baltimore VAMC Route; Total of 12 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. One 7-Passenger Shuttle

6. Route Name: ANNEX SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Baltimore VAMC Annex to Baltimore VA Medical Center

c. Operates 6 AM-6 PM Baltimore VAMC to Annex; Total of 12 Hours/Day

d. Monday, Tuesday, Wednesday, Thursday, Friday Two shuttles: one 7-Passenger Shuttle with WHEELCHAIR and one 7-Passenger Shuttle REGULAR

7. Route Name: WASHINGTON DC SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Baltimore VA Medical Center to Washington DC VA Medical Center

c. Operates 6:30 AM- 5:00 PM - Scheduled Service

d. Monday, Tuesday, Wednesday, Thursday, Friday

e. 15-Passenger Shuttle, Ambulatory Only

8. Route Name: GLEN BURNIE SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Baltimore VAMC to Glen Burnie VA Outpatient Clinic

c. Operates 9:30 AM-4:00 PM - Scheduled Service

e. 15-Passenger Shuttle; Ambulatory Only

9. Route Name: PERRY POINT SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Baltimore VA Medical Center to Perry Point VA Medical Center

c. Operates 6:30 AM-5:45 PM - Scheduled Service

e. 18-Passenger Shuttle; Wheelchair & Ambulatory

10. Route Name: LOCH RAVEN SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Baltimore VA Medical Center to Loch Raven VA Clinic

c. Operates 7 AM-4:30 PM - Scheduled Service Departures Every Hour

11. Route Name: CAMBRIDGE SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Cambridge VA Outpatient Clinic to Baltimore VA Medical Center

c. Operates 8AM-4:30PM - Scheduled Service Departures Every Hour

e. 15-Passenger Shuttle; Wheelchair & Ambulatory

12. Route Name: EAST BALTIMORE SHUTTLE

a. Passengers: VA Beneficiaries (& their escort) and VA Employees (depending upon availability)

b. Route- Rosedale VFW / Loch Raven/ Baltimore VA Medical Center

c. Operates 7 AM-4 PM - Scheduled Service

13. CAMBRIDGE/EASTERN SHORE DOOR-TO-DOOR SHUTTLES

a. Passengers: VA Beneficiaries (& escort)

b. Route: door-to-door shuttle service for Eastern Shore Maryland Counties: Caroline, Dorchester, Wicomico, Somerset, Worcester, Talbot and Queen Anne’s to Cambridge and Pocomoke City VA Outpatient Clinics and to Baltimore VA Medical Center: 6:00 AM to 6:30 PM, Monday to Friday.

c. Contractor will be responsible for scheduling door-to-door shuttling of VA beneficiaries utilizing one full time dispatcher. Dispatcher must be reachable after hours via contractor provided cell phone or other means.

d. Contractor to provide 6 motor vehicle operators with staggered shifts: 6:00 AM to 2:30 PM, 7:00 AM to 3:30 PM, 7:30 AM to 4:00 PM, 8:00 AM to 4:30 PM, 8:30 PM to 5:00 PM, 10:00 AM to 6:30 PM.

e. Vehicles for operation shall be provided by the contractor, and shall be a combination of (5 each) 7-Passenger minivans and (2 each) 15-Passenger shuttle buses.

B. ADDRESSES FOR SHUTTLE LOCATIONS

1. Baltimore VA Medical Center, 10 North Greene Street, Baltimore, MD 21201

2. Perry Point VA Medical Center, Perry Point, MD 21902

3. Washington DC VA Medical Center, 50 Irving St. NW, Washington, DC 20422

4. Glen Burnie Clinic, 808 Landmark Drive, Glen Burnie, MD 21061

5. Cambridge Clinic, 830 Chesapeake Drive, Cambridge, MD 21613

6. Pocomoke City Clinic, 101 Market Street, Pocomoke City, MD 21851

7. East Baltimore CBOC 5235 King Avenue, Rosedale, MD 21237-2318

8. Loch Raven Clinic, 3901 The Alameda, Baltimore, MD 21218

9. Lexington Market Metro Subwaylink, 400 W Lexington Street, Baltimore, MD 21201

10. Annex, 209 W. Fayette Street, Baltimore, MD 21201

11. Charles Center Metro Station - 110 E Baltimore Street, Baltimore, MD 21201

12. Camden Yards Light Rail Station - 301 W Camden Street Baltimore, MD 21201

13. Baltimore Penn Station - 1500 N Charles Street Baltimore, MD 21201

14. Metro West Parking Garage- 610 West Saratoga Street, Baltimore MD 21201

2.1. Performance and Notification

2.1.1. Contractor shall provide shuttle services utilizing vehicles capable of transporting safely and comfortably, per the hours stated under section 1.1, excluding all Holidays observed by the Federal Government. When transporting all passengers, contractor shall be in accordance with VHA DIRECTIVE 2008-020.

2.1.2. Electronic Transmissions: The Contractor shall utilize email at all times to communicate patient incidents, requests for services, special correspondence, etc. to the VA.

2.2.3. Within seven days after contract award the contractor shall provide its Contractor-Personnel Roster to the COR containing the following employee information: Name, Position, Title, and Work assignment area.

2.2.4. Thereafter, any personnel changes shall be submitted to the COR to verify the persons’ driver’s licenses, credentials and medical fitness prior to the transportation of patients.

2.2.5 Contractor will be provided with the name and contact information of the COR and Transportation Manager prior to commencement of contract.

2.3. Contractor Personnel Qualifications

2.3.1. Contractor employees shall conduct themselves in a business-like manner while on duty performing the services of this contract. Contractor shall furnish an identifying badge with name, function, and name of Contractor and a photograph of the employee. Contractor personnel will wear an appropriate and professional uniform. Appropriate and professional is defined as practical, clean and neat at all times. Undergarment should not be visible through or show outside of outer clothing. Shoes should be closed-toe and allow employee to respond to any type emergency. Hair should be neatly arranged. It is the contractor’s responsibility to foster confidence and trust in VA beneficiaries, visitors, and employees through professional behavior and appearance. Contractor personnel performing contract services shall, at all times, meet the qualifications specified in this contract, as well as any qualifications required by Federal, State, County and local government entities from the place in which they operate.

2.3.2. Within seven days after receipt of award notification, the contractor shall provide evidence of required training, certifications, licenses and any other qualifications required for this contract. The initial documentation shall be provided to the COR prior to the commencement of performing any services under this contract.

2.3.3. During the period of performance, if the Contractor proposes to add-on or replace personnel to perform contract services, the Contractor shall submit the required evidence of training, certifications, licensing and any other qualifications to the Contracting Officer Representative. At no time shall the Contractor utilize add-on or replace personnel to perform contract services, whom do not meet the personnel qualifications of this contract and who have not been approved by the COR.

2.4. Transportation Driver

2.4.1. Contractor shall be responsible for using appropriate driver screening and selection criteria when employing drivers. Appropriate driver screening is defined as license criteria to operate appropriate vehicles and positive driving history. Such screening shall include but not be limited to testing drivers for prohibited drug use and alcohol misuse; a criminal background check, to the maximum extent permitted by state law.

2.4.2. Drivers shall have a valid operator's license in accordance with Federal, State and local government requirements for their place of operation for the services they perform and have successfully completed the Standard First Aid Course of the American Red Cross and Basic Life Support CPR training or equivalent and be capable of providing first aid or CPR assistance. Driver’s licenses and driving records must be verified annually and upon the occasion of a VHA transportation accident.

2.4.3. Prior to the commencement of services under this contract, the Contractor is responsible for providing the COR with verification that its drivers have the following before they provide any services related to this contract:

A. Either received the Hepatitis B vaccine series, or is immune as a result of acquired infection, or have been offered and refused the vaccinations;

B. Received measles-mumps-rubella (MMR) vaccine. Combined vaccine (MMR) is the vaccine of choice if individuals are likely to be susceptible to more than one of the three diseases and is required for all persons born after 1956;

C. A negative PPD within the last six months, or if a known reactor, a negative chest X-ray upon hire;

D. A history of varicella (chicken pox) or, if unknown, results of a varicella antibody test. If non-immune, must be vaccinated with varivax (chicken pox);

E. Received training in Universal Precautions and Blood Borne Pathogens, Hazardous Material Management, and Life Safety Management (fire preparedness);

F. Drivers should be in good health and not sick from any respiratory or gastrointestinal illness while transporting patients. Drivers shall not have a fever or flu like symptoms while transporting patients.

G. All drivers transporting shall receive initial basic safe driver training and annual refresher to include defensive driving techniques, use of safety belts, patient safety and emergency response procedures. Training for drivers operating 15-passenger vans includes the DOT, National Highway Traffic Safety Administration.

2.5 Contractor Equipment, Vehicles and Inspection

2.5.1. Contractor shall remain fully responsible and liable for all aspects of Contractor’s vehicles. The VA reserves the right to inspect contractor's equipment and vehicles or require documentation of compliance with contract specifications, and State laws, rules, regulations and guidelines governing transportation vehicles. VA inspections of contractor equipment will not constitute a warranty that the contractor's vehicles and equipment are properly maintained.

2.5.2. The VA reserves the right to restrict the Contractor's use of equipment and vehicles that are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performing in accordance with the strict intent and meaning of the contract and without additional cost to the VA.

2.5.3. Vehicles shall meet all current applicable Federal, State and local specifications and regulations including, but not limited to, licensing, registration, and safety standards.

2.5.4. Vehicles shall be clean and maintained in good repair in accordance with manufacturer's instructions and specifications, at all times during the performance of this contract.

2.5.5 The contractor shall not be permitted to borrow medical equipment from the Medical facilities. Contractor shall at no time and under any circumstances exchange equipment with VA. At no time will the Contractor leave vehicles on VA premises unless a pick-up or delivery is in process.

2.6 Contractor Performance

2.6.1. In the event, the Contractor is unable to perform services or have services performed as required, the Contractor shall immediately notify the VA COR and provide a justification for non-performance. The VA will re-procure services that cannot be performed by the Contractor. The Contractor shall indemnify the VA for excess re-procurement cost, which may result from the Contractor's inability to perform the required service or for non-response during off business hours. Payment of re-procurement costs shall not relieve the Contractor from any other provision in this contract. The VA will be the sole judge in determining when services will be re-procured. The failure of the Contractor to perform services within the required time frames and in accordance with terms and conditions may result in termination of the contract in accordance with FAR clause 52.212-4(m).

2.6.2. Should the VA determine the immediate transportation is essential to prevent loss of life or serious bodily harm, transportation services may be procured without referral to the Contractor. In these extremely rare cases, no charge shall be levied against the Contractor.

2.7 Escort

2.7.1. The VA reserves the right to have an escort, such as a relative, or care provider of beneficiary or VA staff accompany beneficiary when the VA determines that such an escort is in the best interest of the beneficiary.

2.7.2. The VA will also be the sole judge in determining when an escort is required. There shall be no additional charge to the VA when escorts are authorized to travel with beneficiary. Contractor shall only be required to transport escort with the beneficiary and shall not be required to return the escort back to point of origin.

2.8 Substitution of Beneficiary

2.8.1. The VA reserves the right to substitute between beneficiaries requiring services at any time so as to prevent delays, cancellations, or dry runs. There shall be no additional charge to the VA when such changes occur.

2.9 VA Beneficiary Rights

2.9.1. The contractor shall be courteous to VA beneficiaries and shall not smoke while transporting them. VA beneficiaries may bring a reasonable amount of equipment, such as folding wheelchair, consumable medical supplies and personal suitcase. When transporting VA beneficiaries to or from Medical facilities, the driver, acting for the Contractor, will ensure that their luggage, medical records, medications, and prosthetic devices are properly accounted for and delivered with them as required.

2.9.2. The Contractor shall immediately notify the VA of any incidents involving injury to VA beneficiaries during transport. The Contractor shall promptly complete and submit to the COR and the Contracting Officer, an Incident Report with all information felt to be necessary for any full review.

2.9.3. The Contractor shall notify the COR, in writing within 24 hours, of any complaints made by VA beneficiaries with regards to transportation services. The Contractor may provide recommendations for improved services along with the complaints for the VA's review. No recommendation shall be construed as being effective until and unless it is provided as a written modification to the contract from the Contracting Officer.

2.9.4. The Contractor shall assist the VA beneficiaries from the departure point to the vehicle and to their destination point.

2.10 Contractor's Responsibilities and Insurance Requirements

2.10.1. The Contractor shall obtain all necessary licenses and permits required to perform this work. Necessary licenses and permits required to perform include, but are not limited to, those specified in VHA Directive 2008-020. The Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any injury to himself, his employees, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his or her employees' fault or negligence.

2.10.2. The Contractor shall maintain personal and automobile liability, and property damage insurance, as prescribed by the laws of Maryland and in accordance with VAAR 852.228-71. Evidence of coverage is required before commencing work under this contract (copy of Certificate of Insurance), and it may not be changed or cancelled without thirty calendar days prior written notice to the COR. Workers’ compensation and employer’s liability coverage will conform to applicable State law requirements for the service defined, whereas general liability and automobile liability of comprehensive type shall, in the absence of higher statutory minimums, be required in the amounts per vehicle used of not less than $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage and $500,000 per occurrences for general liability.

2.11 Safety Requirements

2.11.1. In order to protect the lives and health of VA beneficiaries, the Contractor shall take such safety precautions as the Contracting Officer, or the COR, may determine to be reasonably necessary. Please reference VHA Directive 2008-020 in Section D.4.

2.11.2. The Contracting Officer, or the COR, will notify the Contractor of any safety non-compliance and the action to be taken.

2.11.3. The Contractor shall, after receipt of such notice, immediately correct the conditions to which attention has been directed. If the Contractor fails or refuses to comply promptly, the Contracting Officer may issue an order, stopping all or any part of the work.

2.11.4. Reference: VHA Directive 2008-020, Patient Transportation Program, April 16, 2008

2.12 Interference with Normal Functions

2.12.1. The Contractor’s personnel may be required to interrupt their work at any time so as not to interfere with the normal functioning of the medical facility, including utility services, fire protection systems, and passage of facility VA beneficiaries, personnel, equipment and emergency and/or service carts. These interruptions should only be occasional and will be communicated at the recommendation of the COR. Any interruptions considered to be excessive should be brought to the attention of the CO.

2.13 Contractor's Quality Control Program (QCP)

2.13.1. The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. A copy of this QCP will be forwarded to the CO in the proposal submitted by the contractor and shall be incorporated into the awarded contract. The QCP is separate from the required Management/Technical Capabilities that will be provided by the contractor. The CO will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor's QCP shall include the following or have incorporated into during performance of contract, at a minimum:

2.13.2. An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

2.13.3. On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

2.13.4. For methods used for identifying the quality of service performed, please refer to the Quality Assurance Surveillance Plan (QASP).

2.13.5. On-site records of all vehicle maintenance and repairs performed on vehicles used in the performance of this contract. Institute methods to identify and prevent vehicle breakdowns, and detailed procedure for alternative transportation of VA beneficiaries in the event of mechanical breakdown of vehicle.

2.13.6. On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

2.13.7. The methods of identifying and preventing radio communication breakdowns. Provide a detailed procedure for alternative communications in the event of electronic and mechanical breakdown of vehicle two-way radios.

2.13.8. On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

SECTION 3 - Government Furnished Property

3.1. VAMHCS will provide two 15-Passenger Buses for the Metro West Parking Shuttle. Conditions for Contractor use— A. Vehicles shall be used for official purposes only and solely in the performance of the contract.

B. Vehicles cannot be used for transportation between residence and place of employment.

C. Contractors must establish and enforce suitable penalties against employees who use, or authorize the use of, Government motor vehicles for unofficial purposes or for other than in the performance of the contract and pay any expenses or cost, without Government reimbursement, for using Government motor vehicles other than in the performance of the contract.

D. Contractor shall provide liability insurance coverage for the non-owned autos operated by its employees in the performance of the contract.

3.2. VAMHCS will be responsible for providing service maintenance and fuel for these two vehicles.

SECTION 4 - Contractor Furnished Equipment and Supplies

4.1. The Contractor shall furnish all resources necessary for the provision of the shuttle transportation services (except those identified in Section 3 above).

4.2. Contractor Vehicles. Vehicles shall, at a minimum, contain the following:

A. Side and rear loading doors shall be operational from both inside and outside vehicle.

B. Steps treated with non-skid material.

C. Safety belts for all occupants.

D. Heating, air conditioning and adjustable temperature controls.

E. Four emergency flares and warning lights, and one 5-pound ABC rated fire extinguisher with fire extinguisher tag showing record of inspections.

F. First Aid Kit with a minimum of the following: band-aids, gauze, elastic bandages, sterile gauze pads, cleansing wipes, tape, scissors, eye pads, and ammonia inhalants. All items shall be packed in sterile containers.

G. Two clean blankets. Each time a blanket is used during the performance of this contract, the contractor is required to replace the used blanket with a clean blanket.

H. Onboard supplies to provide infections control precaution procedures; specifically, a body fluid control kit and non-alcohol based hand sanitizer in a non-expired condition.

I. Two-way radio or cellular phones that are fully operational at all times during contract performance.

SECTION 5 - Contract Definitions / Acronyms

5.1. Beneficiary is a Veteran determined to be eligible for benefits by the Department of Veterans Affairs.

5.2. Contracting Officer (CO) is a VA official with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

5.3. Contracting Officer's Representative (COR) is the VA official responsible for providing contract oversight and technical guidance to the CO. The CO shall delegate authority for performing certain responsibilities to the COR via a COR delegation. The COR’s responsibilities often include certifying invoices, placing orders for service, providing technical guidance, overseeing technical aspects of the contract. The COR is a member of the vehicle inspection team.

5.4. Contractor as used herein refers to both the prime Contractor and his employees, and any subcontractors and their employees. The Contractor shall be responsible for assuring that his subcontractors comply with the provisions of this contract.

5.5. Quality Assurance Surveillance are those actions taken by the Government to assure services meet the requirements of this contract.

5.6. Quality Assurance Evaluator(s) is Government personnel responsible for surveillance of contractor performance.

5.7. Quality Assurance Surveillance Plan (QASP) is an organized written document used for quality assurance surveillance. The document contains specific methods for performing surveillance of the Contractor's continuous performance.

5.8. Quality Control are those actions taken by the Contractor to control the production of goods or services so they will meet the requirements of the contract.

5.9. Vehicle(s) refers to all modes of transportation provided under the requirements of this contract, unless a specific mode of transportation is identified.

SECTION 6 - Service Contract Labor Standards

6.1. The Service Contract Labor Standards applies to this contract. Contractor will be responsible for compliance with the Service Contract Labor Standards and determining which of its workers are performing on or in connection with the contract and properly segregating their hours for purposes of pay and recordkeeping. The Department of Labor’s Wage Determination is provided as an attachment in Section D; it specifies the minimum wages and fringe benefits for workers performing on or in connection with this contract.

6.2. Option period pricing shall not include any allowance for any contingency to cover increased labor rates resulting from an updated Department of Labor wage determination. FAR Clause 52.222-43 provides for an adjustment to contract price to cover increased wage and fringe benefit costs if necessary to comply with a new wage determination; an adjustment to a contract unit price shall be requested by the Contractor within thirty days after receiving a new wage determination, if required by the Contractor to comply with the new wage determination.

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SECTION C - CONTRACT CLAUSES

C.1 52.211-11 LIQUIDATED DAMAGES—SUPPLIES, SERVICES, OR RESEARCH AND DEVELOPMENT (SEPT 2000)

(a) If the Contractor fails to deliver the supplies or perform the services within the time specified in this contract, the Contractor shall, in place of actual damages, pay to the Government liquidated damages of $6,666.00 per calendar day of delay.

(b) If the Government terminates this contract in whole or in part under the Default—Fixed-Price Supply and Service clause, the Contractor is liable for liquidated damages accruing until the Government reasonably obtains delivery or performance of similar supplies or services. These liquidated damages are in addition to excess costs of repurchase under the Termination clause.

(c) The Contractor will not be charged with liquidated damages when the delay in delivery or performance is beyond the control and without the fault or negligence of the Contractor as defined in the Default—Fixed-Price Supply and Service clause in this contract.

(End of Clause)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for…