36C24426Q0020.docx

Sources Sought Notice Sources Sought Notice

GENERAL INFORMATION

Network Contracting Office 4 Services 2 3900 Woodland Ave.

Philadelphia, PA 19104

POINT OF CONTACT*

Contract Specialist Allan Tabliago allan.tabliago@va.gov 732-978-0110

PLACE OF PERFORMANCE

1400 Black Horse Hill Rd.

Coatesville PA

ADDITIONAL INFORMATION

DESCRIPTION

The following is a Sources Sought/Request for Information notice ONLY. This posted notice is not a Pre-Solicitation or Solicitation document. The government is not currently soliciting bids, quotes, or proposals at this time; however, reserves the right to do so at a later date. The Coatesville VA Medical Center, Coatesville, PA 16504-2096 is seeking potential sources for the following services: Brand Name Lenel Security System Support.

ALL WORK TO BE COMPLETED AT THE FOLLOWING LOCATION:

Coatesville VA Medical Center 1400 Black Horse Hill Road Coatesville, PA 19320-2096

ALL INTERESTED PARTIES MUST ALSO HAVE AN ACTIVE REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE. TO REGISTER, PLEASE VISIT WWW.SAM.GOV.

Responses to this notice shall include:

Company Name Address Point of Contact Phone Number Email Address SAM UEI Number CAGE Code Tax ID Number

** Note: In accordance with the U.S. Supreme Court decision regarding Kingdomware Technologies, Inc., Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB), who are interested in this procurement and consider themselves to have the resources and capabilities necessary to provide these services shall be verified in Veteran Small Business Certification (VetCert) as follows to be considered: https://veterans.certify.sba.gov/

Process in 38 U.S.C. 8127(d) whereby a contracting officer of the “Department ” shall award contracts on the basis of competition restricted to small business concerns owned and controlled by veterans, if the contracting officer has a reasonable expectation that two or more small business concerns owned and controlled by veterans will submit offers, and that the award can be made at a fair and reasonable price that offers the best value to the United States.” For purposes of this VA specific “Rule of Two”, a Service-Disabled Veteran-Owned Small Business (SDVOSB) or a veteran-owned small business (VOSB), must meet the eligibility requirements in 38 U.S.C. 8127(e), (f) and VAAR subpart 819.7003 and be listed as verified in the Vendor Information Pages (VIP) database.

Please provide answers to all questions below regarding your firm’s Socio-Economic status pursuant to North American Industrial Classification (NAICS) Code 561210:

Schedule Number:

Expiration Date:

Please provide a capability statement as well as any relevant literature addressing your organization’s ability to supply the required items. Also, please include a point of contact name, phone number and email address.

Note: Questions regarding this notice should be addressed to Allan Tabliago via email only. NO PHONE CALLS WILL BE ACCEPTED REGARDING THIS REQUIREMENT.

Please submit all responses to this notice via e-mail to:

Allan Tabliago Contract Specialist allan.tabliago@va.gov

Responses to this Sources Sought Notice are required by no later than Wednesday, October 14, 2025, at 12:00 pm ET.

Statement of Work (SOW)

Contract Title:

FY26 Lenel SUSP Service Agreement

Background:

The Coatesville VAHCS utilizes a variety of equipment on a daily basis throughout the campus. An important system that is utilized on the campus is the Lenel security system. The Lenel security system controls all card readers and panic alarms throughout the entire campus.

Scope:

This contract is to provide a SUSP service agreement and technical support on the Lenel security system. This agreement will last through FY26 (11/1/25 – 9/30/26)

Specific Tasks:

Provide the service agreement to the Coatesville VAHCS for the time period of FY26 (11/1/2025 – 9/30/2026) as detailed below:

Base Year: (11/1/25 – 9/30/26)

Please include four (4) option years in addition to this base year in the service agreement. The option year quantities are as follows. Option Year 1 shall start on 10/1/26 in order to align the PRO SUSP PLAN with Lenel’s renewal date so there is no longer a lapse in coverage from 10/1 – 11/1.

Option Years 1 – 4 (Dates 10/1 – 9/30 of corresponding year)

The contractor shall be a Lenel Value Added Reseller (VAR). The contractor shall be able to show proof of being a Lenel VAR.

The contractor shall provide the necessary Lenel PRO SUSP Plan – Tier 3 plan to cover the current installed base of readers across the facility.

The contractor shall provide 24 hours of technical support for Lenel. Both on-site and remote support should be available depending on the nature of the support needed. Software upgrades shall also be able to utilize the 24 hours of support if enough hours remain. The facility shall only pay for those hours utilized. No materials shall be included in the technical support. Any materials needed will be provided by the Coatesville VA Medical Center or be a separate charge.

Technical support shall be initiated by the Coatesville VA Medical Center by giving telephonic or e-mail communication to the Contractor or the Contractor’s answering service. The Contractor will provide a response within 5 business days for non-emergency support. The Contractor will provide a response within 2 business days for emergency support. The Contractor shall have the system back to full functionality at the conclusion of the technical support.

If at any time during the performance of this contract, the service or material is not covered under this contract and is therefore chargeable, the Contractor shall acquire approval from the Contracting Officer and should withhold further performance of service pending approval. Under normal circumstances, a purchase order would have to be issued for such charges. The Contractor shall contact Biomedical Engineering to initiate the process to issue a purchase order.

Documentation: Contractor will provide the Biomedical Engineering with individual written service reports which describe the maintenance and repair service performed on the equipment in sufficient detail so as to be acceptable by field inspectors of the Joint Commission. This shall include a list of all parts replaced, all service performed as well as a statement that the equipment is operating per manufacturer’s specifications after repair.

Negligence Clause: When services and parts are required as a result of accident, abuse, misuse or negligence by other than the Contractor or his representative, and are not included as a part of PM inspection or service calls, such needs will be reported to the Contracting Officer’s Representative along with estimates of charges. The Contracting Officer and Representative will evaluate these needs and authorize appropriate action. The parts will be installed under the terms of the contract and each invoice is to include a legible itemized list of labor charges and parts cost. The government will incur no charges for service and parts including glassware due to accident, abuse, misuse or negligence by the contractor or his representative.

Contractor Control System: The procedures that must be followed by all Contractors (or agents of such Contractors) in the performance of servicing and/or repairing equipment at the Coatesville VA Medical Center.

A. When service is rendered during normal working hours:

1. When the equipment is to be serviced, the agent of the contractor will report to Biomedical Engineering Section (Room B04, Bldg. 59) to log in before proceeding to the department requesting service.

2. When service is completed, the repairman must indicate on the service report the specific action taken, all parts replaced, hours of labor required and travel time. The equipment serviced must be clearly identified minimally by name and location.

3. Before leaving the hospital, the Contractor’s representative will log out with the Biomedical Engineering Section. He/she must give the user department and the Biomedical Engineering Section a legible copy of the service report.

Performance Monitoring:

The contractor shall keep the COR informed of work complete each day. The COR shall randomly inspect the work in progress.

Security Requirements:

All contractor representatives who perform this work shall acquire the appropriate VAHCS identification badges. No other special security requirements are anticipated. Biomedical Engineering staff must be present for any work performed within Information Technology Communication closets.

Contractor shall be working in an area where patient care takes place with potential for incidental exposure to patient information. Contractor shall not disclose any patient information.

Risk Control:

The contractor shall provide all applicable training and protective equipment to protect the contractor’s employees from any hazards, including blood borne pathogens, which may be encountered in the performance of this contract.

Place of Performance:

All work shall be performed at the Coatesville VA Medical Center, 1400 Blackhorse Hill Road, Coatesville, PA 19320.

Period of Performance:

The period of performance is the duration of the service agreement.

=======================END OF STATEMENT OF WORK=======================

End of Document

Sources Sought Notice