36C24424Q0773 Past Performance Questionnaire.docx

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G004--Healthcare for Homeless Vets Pittsburgh VAMC 5-year IDIQ
Solicitation number
36C24424Q0773
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This document is a Past Performance Questionnaire for Solicitation Number 36C24424Q0773 for HealthCare for Homeless Veterans (HCHV) Services for the Pittsburgh VAMC. The questionnaire requests information from evaluators regarding the contractor's past performance on key areas such as quality of services, timeliness of performance, and business relations. Evaluators are asked to provide narrative statements and adjectival ratings (Excellent, Good, Satisfactory, Marginal, or Unsatisfactory) for each performance element. The questionnaire also asks the evaluator whether they would award to the contractor again and to provide an overall past/present performance rating. The related federal contract opportunity is for a fixed-price, IDIQ contract to provide therapeutic and rehabilitative services to homeless veterans with serious mental illness in the Allegheny County area, within 30 miles of the Pittsburgh VAMC. The VA is seeking 10 contracted beds and the solicitation closes on August 16, 2024.

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PAST/PRESENT PERFORMANCE QUESTIONNAIRE

SOLICITATION NUMBER – 36C24424Q0773

HealthCare for Homeless Veterans (HCHV) Services for Pittsburgh VAMC, PA

Please Complete The Following Identifying Information And Past Performance Assessment. Please Send The Completed Form To Stefanie Carter, Stefanie.carter3@va.gov.

Solicitation Close Date is August 16, 2024, at 4:30pm EST.:

I. CONTRACTOR IDENTIFICATION:

Contractor:

Contract Number:

Period of Performance:

Negotiated price or cost at award:

Current estimated contract dollar amount:

Describe service acquired:

II. EVALUATOR INFORMATION:

Name:

Organization:

Phone Number:

(i.e., Contracting Officer, Program Manager, Contract Specialist/Administrator, Contracting Officer's Technical Representative, other, etc.)

Time on Contract:

III. ASSESSMENT ELEMENTS: Narrative statements are vital. Please provide a narrative for each element below and then an adjectival rating under Paragraphs III.A2, III.B.2, III.C.2, and an overall Past/Present Performance adjectival rating under par. III.F based on the Adjectival Rating Descriptions below. Attach additional pages if there is insufficient space in the comment space.

PERFORMANCE ADJECTIVAL RATINGS: Choose the appropriate adjective that most accurately describes the contractor’s performance based on the descriptions below.

EXCELLENT
GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

Performance meets contractual requirements with most exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor was effective.

Performance meets contractual requirements. The contractual performance of the element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

A. QUALITY OF SERVICES

1. Narrative: Address the Contractor’s ability to provide qualified personnel (including experienced managers and/or supervisors), necessary equipment which is properly maintained, quality control for performance of your contract, and contractor’s compliance with contractual terms and conditions.

2. Rating for Quality of Services: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

|_| Excellent |_|Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

B. TIMELINESS OF PERFORMANCE:
1. Narrative: Address the Contractor’s ability to meet the contract’sspecific response times and Contractor’s timeliness in providing anyadministrative reports/documents required by your contract.

2. Rating for Timeliness of Performance: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

C. BUSINESS RELATIONS
1. Narrative: Address Contractor’s willingness to improve and correctnoncompliance issues and concerns. Describe Contractor’s ability to correct problems and prevent or mitigate potential problems in a timely manner. Does Contractor display initiative and flexibility? Do Contractor personnel promote a strong working relationship with your agency/organization? Are Contractor personnel courteous andresponsive? Do Contractor personnel interface effectively with your staff?

2. Rating for Business Relations: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

D. Identify the contractor’s overall strengths and weaknesses:

E. Given the choice, would you award to this contractor again?

YES |_| NO |_|

If no, please explain:

F. CONTRACTOR’S OVERALL PAST/PRESENT PERFORMANCE RATING: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):

Additional Comments: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Name/Signature Date

Title

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