S05 - Question and Answer.docx

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Attached to
Butler Rideshare Services
Solicitation number
36C24424Q0316
Issued by

About this file

This document contains questions and answers regarding a solicitation for rideshare services to support the Butler VA Medical Center. The solicitation seeks transportation for veterans within Butler County and surrounding counties in Western Pennsylvania, with approximately 5% of rides requiring wheelchair accommodations. Notice of at least 72 hours is generally provided for rides, with confirmation of accommodations required within 24 hours. While needs may vary, the majority of rides will occur on weekdays during normal business hours, though consideration will be given to companies that can also accommodate weekends and extended hours. Pricing is to be in accordance with rates set by the Pennsylvania Public Utilities Commission.

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Question and Answer

***Please acknowledge all amendments at the time you submit your solicitation package.***

1. Confirming that wheelchair vehicles are not needed?

Approximately 5% of rides will likely need wheelchair accommodations.

2. PWS: Page 1, para 1: Where is the pick-up area located? What composes the "Butler VA catchment area." How many miles from Butler VA?

Butler County, Clarion County, Mercer County, Lawrence County, and Armstrong County For mileage info see map of Western PA

3. 2.12: Mileage Rate: What does this sentence mean? "The rate charged shall be the rate set by the PA-PUC."

Pennsylvania Public Utilities Commission (PA-PUC) sets regulatory standards:

Title 66 - PA General Assembly (state.pa.us)

4. Page 4: Is transportation during business days/hours only?

Majority of rides will be during business hours, but we are open to considering companies who can expand their scope to weekends and/or before/after stated business hours.

5. Page 5: Confirming that the Contractor receives 24 hours’ notice for trip and has the right to deny or accept?

We will typically give at least 72 hours’ notice for a requested ride with the expectation of a confirmation that the ride can be accommodated is within 24-hours of request. There may be instances that we request a ride with less notice with the understanding that those rides may not always be accommodated. We do have the expectations that with the 72-hour notice that most rides requested should be accommodated.

6. How many miles per day on average will a driver be expected to drive? The need may vary so a specific determination can not be made.

7. How many days per week? Please refer to the attachment posted in the solicitation.

8. How many vehicles will you be needing for this to be completed successfully per day? Are there any type of vehicles not permitted? The need may vary so a specific determination can not be made.

File details come from the government source that posted it. Updated .