36C24225Q0281.pdf

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S201--Janitorial Services - Northport VA Medical Center
Solicitation number
36C24225Q0281
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This is a Request for Quote (RFQ) issued by the Department of Veterans Affairs for janitorial services at the Northport VA Medical Center in New York. The solicitation seeks a contractor to provide comprehensive janitorial services for Building 200, including the First Floor Pavilion, Second Floor Pavilion, and Basement areas totaling approximately 147,603 square feet. The contract includes a base year (4/1/2025-3/31/2026) and four one-year option periods extending through 3/31/2030.

The services include daily cleaning, restocking supplies, floor care (stripping, waxing, scrubbing), and deep cleaning of restrooms. Quotes are due by February 25, 2025 at 12:00 PM EST, with a highly encouraged site visit scheduled for February 14, 2025. The NAICS code is 561720 with a size standard of $22 million. The solicitation is unrestricted and will be evaluated based on technical capability, past performance, and price. The contractor must submit past performance questionnaires from three recent and relevant references. Questions must be submitted by February 18, 2025. Payment will be made monthly through the Tungsten Network, and the contractor must maintain specific insurance coverage including general liability of $500,000 per occurrence.

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Other files

File Type Posted
Staffing Requirements Sheet.pdf PDF
36C24225Q0281 0003.docx DOCX document
36C24225Q0281 0002.pdf PDF
36C24225Q0281 0001.docx DOCX document
QASP.docx DOCX document
Wage Determination.pdf PDF
LIMITATIONS ON SUBCONTRACTING CERTIFICATION.docx DOCX document
Past Performance Evaluation Questionnaire.docx DOCX document

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24225Q0281 02-11-2025

Leia LaBruna 02-25-2025

12:00 EST

Department of Veterans Affairs

Network Contracting Office (NCO) 2

2875 Union Road

Suite 3500

Cheektowaga NY 14227

X

561720

$22 Million

N/A

Northport VA Medical Center

79 Middleville Rd.

Northport NY 11768

Network Contracting Office (NCO) 2

2875 Union Road

Suite 3500

Cheektowaga NY 14227

Tungsten Network https://www.tungsten-network.com/ customer-campaigns/veteransaffairs/

See CONTINUATION Page

This requirement is for Janitorial Services at the Northport

VA Medical Center.

Period of Performance:

4/1/2025-3/31/2026 (Base year)

4/1/2026-3/31/2027 (Option year 1)

4/1/2027-3/31/2028 (Option year 2)

4/1/2028-3/31/2029 (Option year 3)

4/1/2029-3/31/2030 (Option year 4)

Please review sections 52.212 1 and 52.212 2 for information on submission requirements and site visit details.

Any Requests for Information (RFI) must be submitted in writing by 2/18/2025 at 12:00PM EST. Quotes are due

2/25/2024 at 12:00PMEST via email to Leia.Labruna@va.gov.

Site visits (Highly Encouraged)- see section 52.212-1 for details.

See CONTINUATION Page

X X

X 1

Dolores Sachuk-Thompson

Contracting Officer

36C24225Q0281

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT (PWS)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)... 28

C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.5 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.7 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.9 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)

C.10 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 32

C.11 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 SEE ATTACHED DOCUMENT: QASP

D.2 SEE ATTACHED DOCUMENT: PAST PERFORMANCE EVALUATION

QUESTIONNAIRE

D.3 SEE ATTACHED DOCUMENT: LIMITATIONS ON SUBCONTRACTING

CERTIFICATION

D.4 SEE ATTACHED DOCUMENT: WAGE DETERMINATION

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS— COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.9 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.10 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C242

Network Contracting Office (NCO) 2

2875 Union Road

Suite 3500

Cheektowaga NY 14227

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment

Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PERFORMANCE WORK STATEMENT (PWS)

Janitorial Services

VAMC Northport

79 Middleville Road

Northport, NY 11768

1. General:

The Northport VA Healthcare System has a requirement for aseptic/remediation type cleaning along with housekeeping services within its Northport facility main hospital Building 200. The Contractor shall have knowledge of and ability to perform these services in a medical setting. All labor, supervision, and management shall be furnished by the contractor during contract performance period. Northport VA Medical Center (NPVAMC) is located at 79 Middleville

Road Northport, NY 11768. The requirements are stated in terms of desired results with associated quality standards. Aseptic cleaning and remediation services shall be performed in a manner that will present a clean, neat, and professional appearance in all areas serviced and shall meet all The Joint

Commission (TJC) standards, National Environmental Cleaning Standards, other regulatory agencies Healthcare Standards and facility requirements.

2. Period of Performance:

4/1/2025-3/31/2026 (Base year)

4/1/2026-3/31/2027 (Option year 1)

4/1/2027-3/31/2028 (Option year 2)

4/1/2028-3/31/2029 (Option year 3)

4/1/2029-3/31/2030 (Option year 4)

• The contractor shall complete the work required under this SOW within the period of performance. The contractor is not required to perform work on Federal holidays.

• Hours of Operation: Daily cleaning and restocking shall be done 5 days per week, excluding holidays, during the hours of 7:00 am and 11:30 pm. Floor care work, including stripping and waxing, machine scrubbing and burnishing can be performed at the contractor’s discretion during periods of less activity (after 6 pm and weekends).

• Federal Holidays:

o New Year's Day (January 1st) o Martin Luther King Jr. Day (3rd Monday in January) o President's Day (3rd Monday in February) o Memorial Day (last Monday in May) o Independence Day (July 4th) o Juneteenth (June 19) o Labor Day (1st Monday in September) o Columbus Day (2nd Monday in October) o Veteran's Day (November 11th) o Thanksgiving Day (4th Thursday in November) o Christmas Day (December 25th)

3. Area of Coverage:

Building 200 (Main Hospital):

• First Floor, Pavilion: Quad I-A (7,249 sq. ft), Quad 1-B (2,721 sq ft.), Pharmacy

Outpatient clinic (4,598 sq. ft), 1-D Specialty clinic (7,778 Sq ft)

• Second Floor, Pavilion: 2 F-Specialty clinic (5,172 sq. ft.), 2 G Specialty clinic (7,033 sq ft.), 2H Specialty clinic (6,290 sq ft.), 2j Specialty clinic (5,956 sq. ft.)

• Basement: Center Core B (12,440 sq ft.) MRI (2,911 sq ft), Inpatient Radiology (11,499 sq ft.) Radiation Oncology (4,486 sq. ft), VCS Patriot store and storage (7,566 sq ft), Canteen Cafeteria & Vending Machines Room & Retail Store (4,300 sq ft), Multipurpose

Room (1,896 sq ft.), Audiology & Speech Pathology & Offices (3,266 sq ft.), Dental &

Dental Offices (6,164 sq ft.), (PM&R) Physical Medicine Rehabilitation (11,105 sq ft), Acupuncture & Chiropractic, Cardio-Pulmonary clinic (1,305 sq ft), Nuclear Medicine

(7,919 sq ft.)

• The restrooms in all listed areas, including all the restrooms inside the main clinics and corridors are included under the scope of work. Approximate number of restrooms is 30.

4. Service Requirements

The contractor shall provide the managerial, onsite supervisory, administrative, direct, and overhead personnel necessary to perform the work specified in the contract, including the provision of all labor, transportation housekeeping carts, except as specified herein as government furnished, to ensure that these deep cleaning and remediation housekeeping services are performed at a healthcare level of aseptic cleanliness. VAMC Northport will provide all cleaning supplies, including stripper and wax.

5. Basic Cleaning Services Task Definitions

• Sweeping and Mopping: Thoroughly prepare the floors by sweeping all visible dust and debris from the floor surfaces. Use clean water at all times (change water often). Upon completion of the wet mopping or scrubbing, the floor must be clean and free of dirt, water streaks, mop marks, strings; properly rinsed and dry mopped to present an overall appearance of cleanliness. All surfaces must be dry, and corners and cracks cleaned after the wet mopping or scrubbing. Chairs, wastebaskets, and other similar items must not be stacked on desks, tables, or windowsills. All furniture readily movable by one person must be moved during all f loor cleaning operations and replaced in original positions upon completion. Baseboards, walls furniture and equipment must in no way be splashed, disfigured, or damaged during these operations, but rather left in a clean condition.

• Deep Scrubbing and Burnishing: Thoroughly scrub with a solution of water/detergent, using a heavy-duty scrubbing machine, rinse with clean water and dry surface. Apply three coats of floor finish and burnish to a high gloss finish. Deep cleaning and remediation type cleaning procedures provides the highest level of sanitation which decrease and eliminates the soils and organic material which can harbor pathogenic organisms. This deep cleaning shall also eliminate build-up and accumulation of sites which might enhance micro-organism growth and detract from the aesthetic quality of the healthcare environment and disinfects all surfaces. The deep cleaning and cleaning standards will be enhanced by the utilization of the most commercially acceptable equipment, on all surfaces and to promote and provide the lowest possible infection risk for all patients, employees, and visitors to the areas cleaned in this process.

• Strip and Wax (Refinish): Stripping and refinishing is to be scheduled during non-business hours (after 6 PM or on weekends). Scheduling of the stripping and refinishing of floors are to be arranged with the General Foreman or Assistant Chief, EMS. 147,603 square feet are to be completed every six months. Stripper and wax will be provided by

VAMC Northport. Five coasts of wax are expected upon completion.

• Restroom Cleaning: Fill dispensers of all types (paper towels, toilet tissue, soap, toilet seat covers etc.). Must be checked daily and filled when necessary. Completely dust all f ixtures, ledges, edges shelves, exposed pipes and door frames with an approved dust cloth or dusting tool. Clean and disinfect waste receptacles and dispensers. Use proper chemicals and dilution for surface area. Thoroughly clean all sinks including bottom, faucets, and spigots with approved cleanser. Rinse thoroughly to remove all cleanser residues. Wipe each item with approved disinfectant solution and allow to air dry.

Thoroughly clean all glass and mirrors using glass cleaner to reflect a streak smear and smudge free surface. Thoroughly clean toilets, toilet seats, and urinals. Wipe each toilet, toilet seat and urinal completely. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. On a monthly basis, a heavy, deep cleaning of the restroom tiles and grout is required. Scrub all restroom walls, toilet f ixtures and hard surfaces. Machine scrub floor and recover with wet vacuum, ensuring grout is clean. Descale toilet bowls and urinals to remove all scale, soap films, minerals, and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Any area or item that marks and/or stains that cannot be removed will be identif ied to the COR for possible replacement.

• Services Delivery Summary: The contractor shall accomplish all deep cleaning tasks and remediation services to meet the requirements of this SOW and the Services

Delivery Summary. The facility's appearance must fully meet the sanitary and aesthetic requirements for beneficiary healthcare. All cleaning and disinfection will be accomplished using provided disinfectant.

• Waste Removal: All waste containers shall be emptied, cleaned, sanitized, and returned to their proper location. Boxes, cans, and paper placed near a trash receptacle shall be removed. All plastic trash receptacle liners shall be replaced. The waste shall be collected by the Contractor and delivered to the designated waste storage area. The inside and outside of all trash receptacles shall be visibly clean, free of foreign matter, and free of odors. No debris shall be present on the ground/floor in the immediate vicinity of receptacles at the completion of the deep cleaning process.

• Waste Liner Replacement: Waste receptacles shall be lined with serviceable, properly fitting, and appropriately colored plastic waste liner upon completion of the deep cleaning process. Liners will be provided by EMS.

• Stock Restroom Supplies: After the deep cleaning process Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap dispensers do not run out within 8 hours of completion of the deep clean (Dispensers should be ¼ full or more than this amount as verified visibly). Supplies shall be stored in designated secure areas except when in active use. If the Contractor supplies run out before completion of the day’s work Contractor shall request enough to complete from the EMS to ensure completion.

6. Contractor Furnished Items:

The Contractor shall furnish all cleaning/maintenance equipment (not janitorial supplies).

• Specifications: Contractor equipment shall meet the specifications listed below and shall comply with the occupational safety and health standards

(OSHA) and fire regulations.

• Approval of Equipment and Materials: All Contractor proposed equipment must conform to applicable technical provisions and specifications contained herein. Materials shall comply with Government fire and safety regulations. No materials bearing an Interstate Commerce Commission (ICC) red label shall be used. Proposed material and equipment for which specifications are not provided herein must be of the highest commercial quality and must be of a suitable type or grade for the required housekeeping task. This list shall be a part of the Contractor's instructions and procedures manual. Any additional item of material, or equipment shall be submitted to the CO or COR for review prior to use in the VA.

• Abrasives: Steel wool, abrasive metal cleaners, or any other cleaning supplies or equipment, which could cause damage to Government property, shall not be used.

• Oil-based treatments are not allowed: Oil (petroleum) based treatments are not recommended for use in healthcare facilities and will not be used in this deep cleaning process. Use of Lemon Oil for wooden furniture or citrus based cleaners for cleaning is not specifically prohibited but must be use within manufacturers recommendations and not in direct patient care areas.

7. Equipment Standards:

• Sanitation: All equipment introduced into the VA shall be in proper working order, as specified by the equipment manufacturer, and shall be cleaned with a disinfectant detergent free of soil prior to introduction into the VA. All equipment removed from a designated use area shall be cleaned with a disinfectant detergent prior to its removal from and reintroduction into the area. Equipment must be kept clean and in good working order throughout the term of the contract.

• Electrical Equipment: All electrically operated equipment shall be equipped with hospital quiet-type motors, be third wire grounded, and be equipped with an appropriate length of Underwriters Laboratories (UL) approved three conductor cord. The cord shall be permanently attached to the machine. The

Contractor's equipment shall be compatible with existing sources of

Government furnished electrical power.

• Safety and Inspections: The Contractor's equipment shall be in good repair and shall comply with all Government safety standards and all Joint

Commission on Accreditation of Healthcare Organizations standards for all

Contracted Area electrical equipment. Any equipment, which the COR considers in disrepair or unsafe shall be removed from the VA and replaced with equivalent equipment that is in good repair and meets the specifications contained herein.

• Bumper Guards: All wheeled and movable equipment shall be equipped with protective, non-marking wheels and rubber bumpers or guards around the entire perimeter, except for fiberglass trash receptacles. No part of the equipment, except handles, shall protrude beyond the rubber bumpers.

Bumpers and guards shall be maintained in good repair at all times.

Equipment with improper bumpers or guards shall be removed from service immediately and shall not be used until repaired. Any repairs to Government property required as a result of improperly protected equipment shall be made at the Contractor's expense.

• Microfiber Cloths, Impregnated Dusting and Sweeping : All cleaning equipment shall be provided by the Contractor but shall be at the commercially acceptable industry standard for healthcare use and approved by the Government.

• Floor Polishers: All cleaning equipment shall be provided by the Contractor but shall be at the commercially acceptable industry standard for healthcare use and approved by the Government. Floor polishers shall have a non-porous scrubbing surface to inhibit bacterial growth. Rotary floor polishing, buffing, and scrubbing machines shall be equipped with new brush or pad drive assemblies made of non- porous materials and disinfected prior to being introduced into the VA.

• Combination Scrubber-Vacuum Machines: Combination scrubber-vacuum machines shall be battery powered; motorized units designed for use in large public areas.

• Housekeeper's Carts: Housekeeping carts shall have a low platform for mop buckets, mop wringer, and other gear, with compartments for tools and cleaning supplies, trash collection device and lockable. Mops shall f it on the cart, so mop heads do not protrude above the top of the cart. Carts shall f it in assigned storage closets. Housekeeping Area Closet (HAC) dimensions, doorway dimensions.

8. Handling of Supplies and Equipment:

Specific routine infection control requirements are as follows: cleaning visibly soiled surfaces with soap and water, regularly disinfecting high-touch areas, using appropriate personal protective equipment (PPE), color-coding cleaning tools to prevent cross-contamination, changing cleaning solutions frequently, and following a systematic cleaning pattern to ensure all areas are addressed; always adhering to manufacturer instructions for cleaning products and dilutions, and properly disposing of waste materials.

9. Storage and Transportation of Supplies:

(e.g., toilet paper, paper towels, hand soaps, and detergents) shall be transported in carts designed for supply movement (e.g., housekeeping carts), not in trash barrels, nor mop buckets. All materials not immediately in use shall be properly stored in designated storage spaces provided by the Government.

10. Personnel Management:

• Key Personnel/Supervision: The contractor shall provide sufficient management to ensure that this task is performed efficiently, accurately, on time, and in compliance with the requirements of this SOW. Additionally, contracted personnel will follow instructions provided to them by EMS

Housekeeping Supervisors.

• Roster: The Contractor shall establish a roster of Contractor employees for use during the contract period. The roster shall list the name and job title of each Contractor employee. The Contractor shall provide a copy of the personnel roster and changes thereto to the COR. The contractor shall submit updates to the written updated personnel roster to the COR each week until the end of the contract period.

• Discipline: The Contractor shall maintain satisfactory standards of the

Contract employee’s competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to the personnel as may be necessary. The contractor shall ensure personnel do not disturb papers on desks, open desk drawers or cabinets, or use government telephones, except as authorized. The Contractor shall take prompt, appropriate action in all instances of employee misbehavior that may reflect adversely upon the Government. The Contractor shall furnish to the CO or

COR, a written report of disciplinary action taken in those instances where an infraction of a Government regulation has been reported and substantiated.

Termination of employees that violate confidentiality (patient and staff), privacy, safety, security, EEO, media/photo (i.e. cannot take photos or voice record), patient abuse and customer service violations. Contractor shall be aware and abide by HIPPA to ensure patient’s privacy is maintained.

• Employee Schedules: The Contractor shall prepare and maintain employee schedules for all Contractor employees to ensure that VA internal security is maintained (i.e., determine if personnel are scheduled to work). A copy of each schedule shall be furnished to the COR for review one week prior to the beginning of the period covered by the schedule. The onsite working supervisor shall mobilize between each site to ensure adequate supplies; quality assurance and sanitation compliance are being met. Changes to employee schedules shall be provided to the COR as they occur.

• Manhour Reports: The contractor shall submit a written man-hour report to the

COR not later than the 5th calendar day of each month. The man-hour report shall include the total number of hours worked by direct labor Contract personnel during the previous month. Direct labor is the Contract Personnel who are directly involved in the production of goods or services. Indirect labor is Contract Personnel (such as supervisors, administrative support, quality control, etc.) who do not directly produce goods or services, but who make their production possible or more efficient.

• Communication: All Contractor employees, who must communicate with the

COR and all Contract employees must be able to read, write, speak, and understand the English language to ensure the effective administration of this contract and accurate ordering of work.

• Standards of Conduct: While on duty and executing the specifications of this contract, Contractor employees are prohibited from using and/or possessing alcohol, non-prescription drugs, and firearms. Non-compliance with this requirement, confirmed by the COR, shall be grounds for immediate removal of the Contractor employee from the VA and baring the individual from performing further work under this contract. All contractor employees will be required to provide customer service consistent with that of the VA’s mission.

• Uniforms: All employees shall wear Contractor provided standard uniforms, including pants, shirts, skirts, blouses, and/or dresses, which are clearly distinguishable from other VA uniforms currently in use. The uniforms shall be worn as designed by the uniform manufacturer. Uniforms shall be neat, clean, and in good repair, and have a badge or monogram with the contractor's name on it. Contract staff shall wear contractor-provided approved uniforms at all times while performing housekeeping duties except when working in areas requiring government-furnished surgical garments. Sandals or other open-toed shoes shall not be worn.

• Identification Badges/Passes:

• Temporary Government badges will be provided. No parking passes will be issues, there is enough parking for visitors.

• All personnel shall display identif ication badges, except for overprotective clothing, which shall include the employee's full name and Contractor's full name.

• The contractor personal shall comply with agency personnel identif ication verification procedures when the contract personnel is required to have physical access to a federally controlled facility.

• The contractor will comply with the identif ication badge access process that is currently in place. No contractor will work without having the proper identif ication badge. If a contract personnel no longer work for the

Contractor, the identif ication badge must be returned to the COR or

Security Personnel within 5 working days of termination of employment. An e-mail communication will be sent to the CO when a contract personnel leaves employment with the Contractor.

• Protective Clothing: When required the Contractor personnel shall don

Personal Protective Equipment (PPE) and shoe covers while working in designated areas. They shall be used as specified and then destroyed, as directed by the COR.

• Personal Hygiene: Contractor personnel shall be clean, free of odor and wear a clean uniform at all times when in patient care and public areas. Fingernails shall be clean and free of dirt, and hair shall be neatly trimmed and combed.

11. Safety:

Work Methods: All work performed in delivering the services specified in this contract shall comply with applicable Federal, State, and local safety regulations.

The Contractor shall have a working knowledge of the following codes, standards, recommended practices, and manuals:

• Accreditation Manual for Hospitals developed by the Joint Commission on

Accreditation of Hospitals (JCAHO), current edition.

• Public Law 91- 596, Occupational Safety and Health (OSHA) Act of 1970 and current amendments

• National Fire Codes and Standards pertaining to the health care field developed by the National Fire Protection Association, current listings.

• National Safety Council Accident Prevention Manuals pertaining to the health care field, current edition.

• American National Standards Institute standards pertaining to the health care field.

• VA Disaster Control Plan

• Safety Data Sheets (SDS).

• Do not place mops, brooms, electrical cords, hoses, machines, and other equipment in traffic lanes or other locations in a manner that creates a safety hazard.

• Display warning signs in all areas where housekeeping operations may cause traffic obstruction or hazard to patients, staff personnel, or visitors.

• Do not interrupt their work at any time to allow the passage of patients, staff personnel, visitors, equipment, or carts.

• Use of parallel wet mopping or cleaning procedures when the cleaning of public traffic areas (e.g., lobbies and corridors) may result in a temporarily wet or slippery floor surface. Contractor employees shall accomplish floor cleaning such that at no time will it be necessary for patients, staff personnel, or visitors to cross a wet floor to gain access to other areas of the VA. Contractor employees shall accomplish cleaning of high traffic areas before or after regular working hours, including passageways and outpatient Contracted Areas waiting areas. Whenever this is not possible only half of the corridor will be mopped at a time. Contractor employees shall display warning signs.

• Wear PPE and/or equipment when handling, pouring, or working with substances, which may expose the employee to injury and/or occupational illness.

• Cleaning of mop heads shall not be accomplished on the VA premises. All mop heads shall be treated as if contaminated.

• No supplies shall be left unattended and should be kept locked up when not in use.

• Supplies to be stored not higher than 18 inches from ceiling sprinklers.

Failure to Comply: If the Contractor fails or refuses to promptly comply with applicable safety directives, the COR may issue an order stopping all work until satisfactory corrective action has been taken by the Contractor. None of the time lost as a result of such a workshop order shall be made the subject of a claim for extension of time or for excess costs or damages to the Contractor.

12. Accident Reporting:

The Contractor shall report all occupational exposures and all accidents resulting in injury or occupational disease to the COR. All accidents shall be reported as soon as possible after the occurrence. The COR may require the Contractor to complete certain forms to document exposures and/or accidents. The Contractor shall complete these forms promptly, at no additional cost to the Government.

13. Government Furnished Property and Services:

• Storage Areas: The Government will provide the space (i.e., facilities) for the contractor's use as supply and equipment storage spaces, including housekeeping closets. No alterations shall be made to these facilities. Upon completion or termination of the contract, the contractor shall return all

Government furnished facilities and furnishings in the same condition and quality as received, fair wear and tear excepted.

• Utilities and Services: The Government will furnish utilities and services as may be required to perform work under the contract at no cost to the contractor.

Utilities will be provided at existing outlets and will include electrical power, water, and sewers.

• Conservation of Utilities: The Contractor shall instruct Contractor employees in utilities conservation practices. The Contractor shall operate under conditions, which preclude the waste of utilities, which shall include:

o Lights shall be used only in areas when work is being performed.

Otherwise, lights shall be turned off.

o The Contractor’s employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

o Water faucets or valves shall be turned off after their required use.

o The Government will designate seasonal dates for Government controlled heat and air conditioning to be turned on or off.

o Government telephones shall not be used for personal reasons.

Unauthorized calls traced to the Contractor, or a Contractor’s employee will be billed to the Contractor by the Government.

14. Meetings, Reviews, and Scheduling:

• The Contracting Officer may require the Contractor to meet with

Government personnel as deemed necessary.

• The Contractor may request a meeting with the Contracting Officer or COR when Contractor believes such a meeting is necessary. At a minimum, the Contractor Project Manager (or other key personnel), and the COR (or other Government key personnel, as deemed necessary) shall meet weekly to discuss the ongoing operation of the contract.

• The Contractor shall prepare written minutes of such meetings, which shall be recorded in the contract file. The Contractor Project

Manager and the COR shall sign the minutes indicating their approval or provide in writing their non- concurrence within 5 calendar days following the receipt of the minutes.

• Housekeeping Schedules:

o Fixed-Price Work: Two weeks prior to the start date of the contract, the

Contractor shall provide to the COR for approval, a planned schedule for performing the deep cleaning and stripping and waxing services. Once approved by the COR, all tasks shall be performed at the frequencies and within the time periods specified in the schedule. Schedules shall be strictly adhered to facilitate the Government's inspection of the work. After contract start date the Contractor, shall submit proposed changes to approved housekeeping schedules, in writing, to the COR at least 24 hours in advance of beginning the work.

• Inspections: The Contractor or his representative shall, on a daily basis when work is performed, tour all areas for which the Contractor is assigned responsibility under this contract and shall carefully inspect the quality of housekeeping operations, the status of Government furnished, and Contractor furnished equipment. The Contractor shall initiate prompt action to correct identif ied discrepancies. The Contractor shall promptly report to the COR those deficiencies resulting from poor or non- performance. When facilities defects are found, these defects shall be reported to the COR. The

Government reserves the right to perform random inspections of areas completed. A Pass (P) or Fail (F) will be assigned for each area.

• Documentation: On a weekly basis, the Contractor shall document an assessment of compliance with the Quality Control Plan. Weekly documentation shall include, at a minimum, a statement of the degree of compliance with pre-established criteria, recommendations for changes in work methods, and plans of action and milestones to correct identif ied discrepancies.

15. Quality Assurance Plan (QASP):

The Contractor shall establish and maintain a complete quality control program to ensure the requirements of the contract are met. One copy of the Contractor’s basic Quality Control

Program shall be provided to the on-site POC and COR 15 days after contract award effective date. An updated copy shall be provided the on-site POC and COR as changes occur. The quality control program shall include, but are not be limited to the following:

• An inspection system covering the required services. The plan shall specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections shall be accomplished.

• The plan shall provide methods for identifying and preventing deficiencies and how the

Contractor shall prevent the level of performance from becoming unacceptable.

• On-site records of all inspections conducted by the Contractor and necessary corrective action taken.

• A system to record all inspections conducted by the Contractor and record corrective action. These documents shall be made available to the on-site POC and COR or designated representative during the term of the contract.

16. Contracting Officer’s Representative (COR):

No government personnel, other than the Contracting Officer, have the authority to change or alter these requirements. The COR shall clarify technical points or supply relevant technical information, but no requirements in this scope of work may be altered as a sole result of such verbal clarif ication.

17. Reports/Deliverables:

2X Daily: Empty trash cans.

Daily: Dust/wet mopping, dust, wipe, disinfect offices, reception areas, desk counters and credenzas. Clean, restock and sanitize restroom toilets, sinks, urinals, mirrors, partitions, wall doors and floors, wipe and clean chrome fixtures.

Weekly: High and low dusting, windows, windowsills, recycling, spot clean walls, glass partitions, spot clean carpet are feet per week.

Bi-Weekly: auto scrub and burnish floors

Quarterly: Deep scrub and apply three coats of wax every thirteen weeks.

Monthly: Vacuum and wipe vents, grills, and light fixtures. Deep clean of restrooms

Semi Annual: Strip and wax floors every six months.

18. Service Frequency of Cleaning Area – Restrooms:

Daily:

• Cleaning and restock restrooms

• All restroom supplies provided by VAMC Northport.

• Restock all dispensers

• Pull trash and replace liners

• Sanitize all f ixtures

• Mop floor and treat urinals

• Spot clean walls and doors

• Report needed repairs to EMS

• Emergency clean-up

Monthly:

• Heavy Clean & Ceramic Tile/Grout Scrub:

• VAMC Northport provides all restroom supplies

• Dust all horizontal and vertical surfaces

• Scrub walls and toilet f ixtures; clean with germicidal cleanser

• Machine scrub floor and recover water with wet vacuum

• Apply germicidal cleanser under urinals

Task Daily Weekly Monthly Quarterly Semi

Annually

Dust/Wet

Mopping

Scrubbing &

Burnishing of Floors

X (Biweekly)

Deep Scrub

W/Three

Coats of

Wax

Strip & Wax X

Restroom

Cleaning &

Restocking

Deep Clean of

Restrooms

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0.00

Janitorial Services for Building 200 at the Northport VA Medical

Center. Services shall be completed as outlined within the PWS;

including restrooms in all listed areas.

Contract Period: Base POP Begin: 04-01-2025 POP End: 03-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial

0001AA

12.00 MO __________________ __________________

Janitorial Services as outlined in the PWS:

Building 200 - First Floor Pavilion

Contract Period: Base POP Begin: 04-01-2025 POP End: 03-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

0001AB

Building 200 - Second Floor Pavilion

POP Begin: 04-01-2025 POP End: 03-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

0001AC

Building 200 - Basement

POP Begin: 04-01-2025 POP End: 03-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Center. Services shall be completed as outlined within the PWS;

including restrooms in all listed areas.

Contract Period: Option 1 POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

1001AA

Contract Period: Option 1 POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

1001AB

POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

1001AC

POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Center. Services shall be completed as outlined within the PWS;

including restrooms in all listed areas.

Contract Period: Option 2

POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2001AA

POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2001AB

POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2001AC

POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Center. Services shall be completed as outlined within the PWS;

including restrooms in all listed areas.

Contract Period: Option 3 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

3001AA

Contract Period: Option 3 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

3001AB

POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

3001AC

POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

Center. Services shall be completed as outlined within the PWS;

including restrooms in all listed areas.

Contract Period: Option 4 POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

4001AA

Contract Period: Option 4

POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

4001AB

POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

4001AC

POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

GRAND TOTAL __________________

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The

Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims

Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, f ires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the

Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identif ication Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by

Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notif ied of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-

5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six -month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a…

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