36C24125Q0788.docx

Attachment 1: Combined Synopsis-Solicitation for Commercial Products and Commercial Services

GENERAL INFORMATION

VAMC Providence

830 Chalkstone Avenue Providence RI 02908

POINT OF CONTACT*

Contracting Officer Tyler Kenyon tyler.kenyon@va.gov

PLACE OF PERFORMANCE

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

DESCRIPTION

Combined Synopsis/Solicitation Notice

Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued.

This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-4

This solicitation is set-aside 100% for SDVOSB.

The associated North American Industrial Classification System (NAICS) code for this procurement is 513210, with a small business size standard of $47M.

The FSC/PSC is 7A21.

The Department of Veteran Affairs VISN 01 is seeking to purchase Natus Neuroworks Software and Support. This requirement is for brand name only items as specified below. See attached Brand Name Justification for additional details.

All interested companies shall provide quotations for the following:

Supplies/Services

PRODUCTS

SERVICES

The contract period of performance is:

Base - 9/15/2025 – 9/14/2026 Option 1 - 9/15/2026 – 9/14/2027 Option 2 - 9/15/2027 – 9/14/2028 Option 3 - 9/15/2028 – 9/14/2029 Option 4 - 9/15/2029 – 9/14/2030 Place of Performance/Place of Delivery VAMC Boston/VISN 01 VHA locations

The full text of FAR provisions or clauses may be accessed electronically at https://www.acquisition.gov/browse/index/far.

The following solicitation provisions apply to this acquisition:

1. FAR 52.212-1, “Instructions to Offerors–Commercial Products and Commercial Services”

2. FAR 52.212-3, “Offerors Representations and Certifications–Commercial Products and Commercial Services”

Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://sam.gov/ in accordance with FAR 52.212-3, “Offerors Representations and Certifications–Commercial Products and Commercial Services.” If paragraph (j) of the provision is applicable, a written submission is required.

3. FAR 52.212-2 Evaluation-Commercial Products and Commercial Services [In accordance with FAR 12.301(c) when the use of evaluation factors is appropriate, the contracting officer may (1) Insert the provision at 52.212-2, Evaluation-Commercial Products and Commercial Services, in solicitations for commercial products or commercial services (see 12.602); or (2) Include a similar provision containing all evaluation factors required by 13.106, subpart 14.2 or subpart 15.3, as an addendum (see 12.302(d)).]

The following contract clauses apply to this acquisition:

· FAR 52.212-4, “Contract Terms and Conditions–Commercial Products and Commercial Services” November 2023

· FAR 52.212-5, “Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Products and Commercial Services” January 2025

The following subparagraphs of FAR 52.212-5 are applicable:

52.204-10, 52.204-27, 52.209-6,52.219-6, 52.219-28, 52.219-32, 52.219-33, 52.222-3, 52.222-19, 52.222-41, 52.222-50, 52.225-1, 52.225-2, 52.225-3, 52.232-33.

All quoters shall submit the following:

Firm Fixed Price Quote Letter of Authorized Reseller

All quotes shall be sent to: tyler.kenyon@va.gov

Award will be based upon a comparative evaluation of quotes in accordance with the Simplified Acquisition Procedures of FAR 13. Comparative evaluation is the side by side pairwise comparison of quotes based on factors resulting in a Contracting Officer decision for the quote most favorable to the Government.

Options will be evaluated at time of award.

The following are the decision factors:

price, past performance, delivery timeframe, item availability

The award will be made to the response most advantageous to the Government.

Responses should contain your best terms, conditions.

To facilitate the award process, all quotes must include a statement regarding the terms and conditions herein as follows:

"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."

OR

"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"

Quoters shall list exception(s) and rationale for the exception(s), if any.

Submission of your response shall be received not later than 9/02/2025 at 1400 EST to tyler.kenyon@va.gov.

Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the Point of Contact listed below.

Point of Contact Tyler Kenyon – tyler.kenyon@va.gov VA National TeleEEG and Epilepsy Program Performance Work Statement Natus NeuroWorks v10, Support & Persyst Prime

Privacy Statement:

The contractor shall adhere to all Veterans Affairs (VA) Privacy & Security, and Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) requirements if exposed to protected health information (PHI) or when obtaining or reviewing information. This includes all log files, error traps, screen capture images and database query results used to aid staff with product troubleshooting or product support activities.

1.0 Introduction

The VA National TeleEEG and Epilepsy Program (“TeleEEG Program”) has a need to procure a Natus NeuroWorks version 10 (v10) environment, Natus Advanced Care support services, and Persyst Prime support services. The TeleEEG Program supports the VA healthcare system by providing electroencephalogram (EEG) study review services to any VA sites requiring supplemental study reading services. To continue to support the enterprise, the program must keep up to date with the latest vendor technology. This ensures continued and backwards compatibility with the EEG analysis systems deployed at VA sites of care. In addition, the TeleEEG program requires Natus Advanced Care support services to maintain their Natus NeuroWorks system and integrate with VA sites’ NeuroWorks systems. Lastly, the program aims to procure Persyst Prime support to maintain Natus-Persyst systems across VHA enterprise. Persyst software integrates with Natus NeuroWorks and is sold by Natus Medical Inc. This procurement shall include Natus NeuroWorks v10 licenses, installation services, and a base year with four (4) option years for support services for both Natus NeuroWorks and Persyst.

2.0 Scope

The scope of this procurement shall include installation, configuration, updates, and support for Natus NeuroWorks software installed at four (4) datacenters across VA enterprise. This procurement is for four (4) Natus NeuroWorks v10 production instances, each with five (5) client server instances (total of 20) for application publication via VA Citrix StoreFront, and one (1) pre-production (“test”) instance.

This procurement shall also include a base plus four (4) option years of Natus Advanced Care support. The Advanced Care support shall cover VA’s existing TeleEEG Natus NeuroWorks v9 environment and subsequently VA’s TeleEEG Natus NeuroWorks v10 environment after the one-year warranty period and/or after decommissioning of the TeleEEG Natus NeuroWorks v9 environment.

The final component of this package shall include Persyst Prime support coverage for all VHA sites of care that use Persyst with Natus NeuroWorks.

The TeleEEG program is based out of VA Boston Healthcare System located at:

VA NATIONAL TELEEEG PROGRAM

150 S HUNTINGTON AVE

ATTN: VA BOSTON NEURO. & HTM TEAMS

RE: TELEEEG

BOSTON, MA 02130

3.0 Performance Requirements

The vendor shall perform the following work:

· Install and configure one (1) each Natus NeuroWorks v10 virtual backend data server system at VA Trusted Internet Connection (TIC) Gateway North (GWN), Gateway East (GWE), Gateway South (GWS), and Gateway West (GWW) datacenters (total of 4)

· Install and configure five (5) each Natus NeuroWorks v10 virtual Citrix client application host servers at VA Trusted Internet Connection (TIC) Gateway North (GWN), Gateway East (GWE), Gateway South (GWS), and Gateway West (GWW) datacenters (total of 20)

· Install and configure one (1) Natus NeuroWorks v10 virtual backend data server test system at VA Trusted Internet Connection (TIC) Gateway North (GWN) datacenter

· Provide Natus NeuroWorks Advanced Care Support for one (1) base year plus four (4) option years. Natus Advanced Care includes the following:

· Unlimited onsite support – labor, travel, & expenses

· Priority technical support phone queue with PIN access

· Service Parts Replacement/Repair Including and Overnight Shipping on Part(s) In Stock - Loaner Provided if Required

· Performance/Maintenance Check with Inventory Verification Upon Customer Request

· Software Updates Upon Customer Request (When Available)

· Installation of Software Updates Upon Customer Request (When Available)

· Professional Services (Remote Support Only)

· 10% discount on Software Version Upgrades (When Available)

· 50% discount on Biomed / IT Training (Tuition Only, In-House Middleton)

· 50% discount on NTA Clinical Training Courses (when available, tuition only, in-house Middleton)

· Provide Persyst Prime Support and upgrades for one (1) base year plus four (4) option years for all VHA locations using Persyst with Natus NeuroWorks. Persyst Prime includes the following:

· 1 Year Prime Warranty on New License Purchase

· Persyst Software Version Upgrades

· Volume Discounts with Purchase of Additional License(s)

· Priority Support with Remote Login

· Webinar Training (Continuous training for new/advanced users)

· Assistance with customized Montages and Trends

· Persyst Mobile App (for Review Server Only) - Provides ability to review EEGs/Trends, view video and make comments remotely

· Provides Validated Software Compatibility with NeuroWorks Software

4.0 Deliverables

1) Four (4) licenses for Natus NeuroWorks v10 virtual backend data server systems

2) Twenty (20) licenses for Natus NeuroWorks v10 virtual Citrix client servers

3) One (1) license for virtual backend data server test system

4) For all registered VHA Persyst-NeuroWorks instances - Persyst Acquisition and Review software license upgrades to the latest version

5.0 Applicable Directives

The contractor must comply with the rules and regulations of the Veterans Affairs Administration. All contractors accessing the equipment during installation and training must be certified (i.e. proper approval shall be obtained from the VA Information System Security Officer).

The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract.

A contractor/subcontrator shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor’s employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered/created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract

All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

(1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems;

(2) Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training;

(3) Successfully complete the appropriate VA privacy training and annually complete required privacy training; and

(4) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access [to be defined by the VA program official and provided to the contracting officer for inclusion in the solicitation document – e.g., any role-based information security training required in accordance with NIST Special Publication 800-16, Information Technology Security Training Requirements.

See attached document: P03 signed_Redacted.

Effective Date: 04/18/2025 Revision: 02