36C24125Q0535 0001_1.docx

This document is an Amendment (0001) to a Combined Synopsis-Solicitation for a Veteran Tele-Town Hall Meeting issued by the VA Boston Healthcare System. The solicitation (36C24125Q0535) is set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) in the NAICS code 512110 (Motion Picture and Video Productions) and seeks a vendor to provide four live Veteran Tele-Town Hall events with comprehensive digital engagement services. The contract will run from 06-30-2025 to 09-30-2025, with key requirements including outbound dialing to Veterans, live event streaming, Facebook simulcast, moderated Q&A, voicemail transcription, and detailed post-event reporting.

The amendment primarily changes the response due date from 06/20/2025 to 06/26/2025 at 13:00 Eastern Time. The solicitation requires vendors to demonstrate capability to meet the Performance Work Statement, provide past performance documentation for virtual town halls, and submit a price schedule. Award will be based on a comparative evaluation using simplified acquisition procedures, with responses to be emailed to Contracting Officer Jeffrey S. Fleming. Baseline performance expectations include a minimum of 10,000 outbound calls, 85% call connection rate, and timely delivery of event recordings and comprehensive reports within 3-5 business days post-event.