Questions and Answers for Solicitation 36C24123Q0103.pdf

Questions and Answers for Solicitation 36C24123Q0103

1. Is this a new or existing requirement? If this is an existing requirement, can you please provide incumbent contract information?

The contract for the current incumbent does not include American Sign language, Video or English translation in the contract, there for this is a brand-new requirement.

2. On page 29 of 46 in the solicitation package, it states, “Pricing should be identified B.3 Price/Cost Schedule located in sec B.3”; however, should this be B.2 Price/Cost Schedule as shown on page 9 of 46 YES < SORRY you are correct

3. For pricing purposes, can Approx. 350 a month you please quantify in minutes the approximate call volume? Approx. 350 a month

1.Is there an incumbent? If yes, who is it and what is the contract number?

Yes, contract number 36C24122P0065

2. The Department of Veteran Affairs requires interpreting services for more than 250+ languages + American Sign Language. Could VA identify the most frequently requested languages? See Attachment

3. Could VA provide vendors with a list of historical volumes of minutes requested by language? This could greatly benefit vendors and aid us in providing a more accurate and competitive quote. Approx. 350 a month

1. Will this be a single of multiple award? Base year plus four option years, single award.

2. Can you please provide a list of languages needed? A minimum of 300 languages see list attached

3. Remote interpretation is charged by the minute. Can you please provide an estimated volume of Over the Phone Interpretation (OPI) and Video

Remote Interpretation (VRI) to quote an accurate amount? Approx. 350 minutes per month

4. Are there any specific submission requirements? Yes in the solicitation the instructions for offerors and email Gail.Grundy@va.gov