36C10X22R0065.docx

36C10X22R0065

HITC PACS – VSS AND PEDESTRIAN/VEHICULAR GATES MAINTENANCE AND REPAIRS

GENERAL INFORMATION

Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

POINT OF CONTACT*

Maribel Fratina maribel.fratina@va.gov Maribel C Fratina maribel.fratina@va.gov

(240) 215-1661

PLACE OF PERFORMANCE

Hines Information Technology Center (HITC)

5000 South 5th Avenue, Building 215

Hines, IL 60141

ADDITIONAL INFORMATION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

DESCRIPTION

Page 1 of

Combined Synopsis/Solicitation Notice

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10X22R0065 08-04-2022 Maribel Fratina maribel.fratina@va.gov

(202) 770-6565 08-22-2022 13:00

EDT

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

X

561621 $22 Million

N/A

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

Department of Veterans Affairs Financial Services Center

PO BOX 149971

(Section B.1 Admin/Invoicing/Payment) Austin TX 78714-8917

1-(877)-489-6135

See CONTINUATION Page This is a Combined Synopsis/Solicitation for a firm-fixed requirement to provide 24/7 support, maintenance, and repairs of the existing Lenel OnGuard PACS, Avigilon Video Surveillance System (VSS) systems and Pedestrian/Vehicular Gates installed at the HITC.

See B.2 Performance Work Statement (PWS) for details.

Questions are due no later than (NLT) 12 August 2022 at 13:00 Eastern Standard Time (EST).

Proposal response is due NLT 22 August 2022 at 13:00 EST to maribel.fratina@va.gov.

This solicitation is set-aside based on an order of priority as established in 38 U.S.C. 8127.

Tiers:

1. Verified SDVOSBs

2. Verified VOSBs, and

3. Other small businesses concerns

See CONTINUATION Page

Vincent Bender Contracting Officer

Page 1 of Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs 5202 Presidents Court, Suite 103 Frederick, MD 21703 Name: Vincent Bender Email: vincent.bender@va.gov Mobile: (202) 578-7531

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] Within 30 days upon delivery and acceptance by the Government

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

*** The Contract/Order number: TBD MUST be included on all invoices***

See B.1 Contract Administration Data

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

TUNGSTEN (fka OB10) ELECTRONIC INVOICE SUBMISSION FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Vendor Electronic Invoice Submission Methods:

Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

0. VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten- network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

0. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

0. Tungsten e-Invoice setup information: 1-877-489-6135

0. Tungsten e-Invoice email: VA.Registration@tungsten-network.com

0. VA TUNGSTEN Number: AAA544240062

0. FSC e-Invoice contact information: 1-877-353-9791

0. FSC e-Invoice email: vafsccshd@va.gov

0. http://www.fsc.va.gov/einvoice.asp

COMMUNICATIONS:

0. https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation- lectronic-submission-of-payment-requests

0. http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

B.2 PERFORMANCE WORK STATEMENT (PWS)

HITC PACS – VSS AND PEDESTRIAN/VEHICULAR GATES MAINTENANCE AND REPAIRS PWS

1. INTRODUCTION. The mission of the Department of Veterans Affairs (DVA), Office of Information & Technology (OIT), IT Operations and Services at Hines Information Technology Center (HITC) is to provide benefits and services to Veterans of the United States. In meeting these goals, HITC strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to Veterans throughout all the points of the Veterans throughout the United States, in an effective, timely and compassionate manner. VA depends on Information Management / Information Technology (IM/IT) systems to further meet mission goals. The HITC processes data that is considered a lifeline to Veterans and constant availability of that data is crucial. The HITC facilities department is responsible for ensuring the facility provide a safe and secure workplace for its employees, 24 hours a day and seven days a week (24/7).

To accomplish the mission and goals of the DVA, OIT, in ensuring a safe and secure workplace, HITC requires the Lenel OnGuard Physical Access Control System (PACS), the Avigilon Video Surveillance System (VSS) and Pedestrian/Vehicular Gates 24/7 maintenance and repair services.

1. SCOPE. The Contractor shall provide 24/7 support, maintenance, and repairs of the existing Lenel OnGuard PACS, Avigilon Video Surveillance System (VSS) systems and Pedestrian/Vehicular Gates installed at the HITC. The Contractor shall manage a service request response system for Lenel OnGuard PACS, Avigilon VSS, and Pedestrian/Vehicular Gates maintenance requests. The Contractor shall employ maintenance personnel/technicians who are trained and certified in the use and operation of all Lenel OnGuard PACS, and Avigilon VSS. The Contractor shall provide supervision of Pedestrian/Vehicular Gate by an accredited Continuing Professional Development (CPD), person, certified in Physical Perimeter Security.

Due to requirement of 24/7 support, Contractor shall have local representatives that can satisfy the required response time for repairs, as defined in paragraph 5 below.

1. PERIOD OF PERFORMANCE (POP). The anticipated contract POP shall include a base period of 12-months and four (4) option periods as follows:

Base: September 25, 2022 through September 24, 2023

There are eleven (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five (5) are set by date:

If any of the above dates falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if any of the above dates falls on a Sunday, then Monday shall be observed as a holiday.

The other six (6) are set by a day of the week and month:

1. PLACE OF PERFORMANCE. Tasks under this PWS must be performed at 5000 South 5th Avenue, Building 215, Hines, Illinois, 60141. In addition, outdoor VSS are attached to Bldg. # 48 located on Hines VA Hospital Campus and attached to the Loyola Hospital Parking Lot Bldg. # 3.

TYPE OF CONTRACT. Firm Fixed Price.

1. TRAVEL. The Government anticipates only local travel under this effort to perform the tasks associated with the effort throughout the Period of Performance (POP). Local travel within 50 miles will not be reimbursed by the Government.

5.1. The Government will reimburse the cost of travel to all scheduled and emergency meetings, in accordance with the Federal Travel Regulations (for travel in 48 contiguous states), the Joint Travel Regulations, and if required by the PWS, and in accordance with Federal Acquisition Regulations (FAR) 31.155-46.

5.2. All travel will be approved in writing by the Contracting Officer’s Representative (COR) BEFORE actual travel commences.

1. SPECIFIC TASKS AND DELIVERABLES.

6.1. Project Management

6.1.1. Contractor Project Management Plan

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP must take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and resource support. The CPMP must also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified with the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA PM approved CPMP throughout the POP.

Deliverable:

A. Contractor Project Management Plan

6.1.2. Reporting Requirement.

The Contractor shall provide the COR with a weekly service log and monthly progress reports in electronic form in Microsoft Word and Project formats. The report must include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. The reports must reflect data as of the last day of the preceding week.

The Contractor shall keep detailed comprehensive records of all maintenance and repair. Records must include all equipment that has been replace. The Contractor shall submit records monthly to the COR.

The monthly progress reports must cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation, including its plan and timeframe for resolving the issue. It is expected that the Contractor must keep in communication with VA accordingly, so issues that arise are transparent to both parties and to prevent escalation of outstanding issues.

Deliverable:

B. Weekly Service Log – This service log data must include the following

C. Monthly Progress Report – The monthly report must include the following:

6.1.3. Contractor Requirement

The Contractor shall maintain a current software license and/or license agreement with Lenel OnGuard PACS, HID Global PIV Class, and with Avigilon VSS.

The Contractor shall be Lenel OnGuard, Avigilon VSS and Avigilon server certified.

The Contractor’s technicians shall have at a minimum of five (5) years relevant experience working with integrated electronic access control and VSS of similar complexity.

The Contractor shall provide supervision of both Pedestrian/Vehicular gates by an accredited Continuing Professional Development (CEP) person, certified in Physical Perimeter Security.

The Contractor’s employees and sub-Contractors’ employees shall be able to pass a criminal history background investigation by the HITC/Austin Information Technology Center (AITC) Security staff and VA Security and Investigation Center (SIC).

The Contractor’s employees and sub-Contractors’ employees shall be legally able to work in the United States.

6.2. Lenel OnGuard PACS Support, Maintenance and Repair

6.2.1. The Contractor shall provide support, maintenance, and repair service for the existing Lenel OnGuard PACS, furnish all labor, supervision, equipment, tools, material supplies, travel, and transportation necessary to support the Lenel OnGuard PACS. The Contractor shall repair or replace any Lenel OnGuard PACS equipment, see equipment list below, as necessary to keep equipment fully functional and operating. The Contractor shall also provide support, maintenance, and repairs to the Lenel OnGuard PACS computer management system to include Lenel OnGuard, PIV Check Plus (HID) desktop software, PIV Card registration readers, troubleshooting, licensing, testing and basic training (as needed). The Contractor shall ensure that all Lenel OnGuard equipment is properly configured and setup to achieve internet connectivity for all HITC servers connected to the Lenel OnGuard PACS.

6.2.2. The Contractor shall obtain all necessary manufacturer’s specifications for equipment, parts, and drawings to manage the Lenel OnGuard PACS. The Contractor shall maintain an on-site inventory mix of appropriate Government furnished replacement parts necessary for the Lenel OnGuard PACS (e.g., all card readers, electric door strikes, request to exit sensors (REX), Wiegand Interfaces, junction boxes, doo sensors/actuators, maglocks, door solenoids, wiring. The Contractor shall provide non-repairable items to the COR, for turn-in and accountability. All replaced equipment is property of the VA. The Contractor shall manage a service request response system for the PACS maintenance requests.

Deliverables:

A. Replacement Parts Package Base and Option Years

6.2.3. The Contractor shall perform quarterly preventive maintenance (PM) inspection on the Lenel OnGuard PACS during the POP. This must include the manual inspecting and testing of all Lenel OnGuard PACS components with inspection/testing reports on a regular basis. A written Method of Procedure (MOP), outlining all the PM tasks must be provided to the COR within 14 days of completed quarterly PM inspection being performed; the COR has final approval authority on the MOP. The Contractor shall verify the operation of the Lenel OnGuard PACS with the COR upon completion of work.

6.2.4. The Contractor shall advise the COR of potential delays (i.e., upon knowledge of any delay), in completion of any aspects of the Lenel OnGuard PACS repairs and provide recommendations on actions necessary for keeping the task on schedule. An approval plan must be submitted and accepted by the COR within seven (7) days upon knowledge of any delay. The Contractor’s submittal shall include the scope, MOP, schedule, and cost.

6.2.5. The Contractor shall use all Government Furnished Lenel OnGuard PACS “Attic/Spare” parts prior to providing the COR a no-cost estimate(s) for replenishing the Attic/Spare parts. The Contractor also shall provide a no-cost estimate(s) within seven (7) days of notification for all work considered as end-of-life expectancy, unforeseen or contingency related but required to sustain efficient and safe operations. The Contractor shall provide quotes and/or MOPs, that are determined acceptable by the COR.

6.2.6. The Contractor shall provide a maintenance “Return to Service” level of response with a technician on-site to resolve all failures within eight (8) hours after the VA representative calls the Contractor’s technical support number. The Lenel OnGuard PACS operating systems must be fully functional upon completion of service call.

6.2.7. The Contractor shall provide Lenel OnGuard PACS emergency services and/or repairs as required by the Government.

d.) Service will generally be requested by a service ticket signed by the COR; and/or Contractors authorized to request services and sign service tickets. The Contracting Officer (CO), COR, or other designated Government representative may direct the Contractor to perform the work during Holidays and outside of normal Monday through Friday, from 8:00 A.M. through 4:00 P.M. CST business hours.

e.) The CO will approve all emergency services and/or repairs above the micro-purchase ($10,000.00) and the COR can approve all emergency services and/or repairs below the micro-purchase.

6.2.8. The Contractor shall supply two (2) annual Lenel Software Support Agreement, two (2) annual Lenel PIV-Class Factory Support Agreement, and two (2) annual PIV-HID Software Support Agreement per each POP. The Contractor shall be Lenel OnGuard certified.

Deliverables:

6.3. Avigilon VSS Support, Maintenance and Repair

6.3.1. The Contractor shall provide support, maintenance, and repair service for the existing Avigilon VSS, furnish all labor, supervision, equipment, tools, material supplies, travel, and transportation necessary to support the Avigilon VSS. The Contractor shall repair or replace any Avigilon VSS equipment, see equipment list below, as necessary to keep equipment fully functional and operating. The Contractor shall also provide support, maintenance, and repairs to the Avigilon VSS servers, troubleshooting, licensing, testing and basic training (as needed). The Contractor shall ensure that all Avigilon VSS equipment is properly configured and setup to achieve internet connectivity for all HITC servers connected to the Avigilon VSS.

6.3.2. The Contractor shall obtain all necessary manufacturer’s specifications for equipment, parts, and drawings to manage the Avigilon VSS. The Contractor shall maintain an on-site inventory mix of appropriate Government furnished replacement parts necessary for the Avigilon VSS. The Contractor shall provide non-repairable items to the COR for turn-in and accountability. All replaced equipment is property of the VA. The Contractor shall manage a service request response system for the VSS maintenance requests.

Deliverables:

A. Replacement Parts Package Base and Option Years

6.3.3. The Contractor shall perform quarterly PM inspection on the Avigilon VSS during the POP. This must include the manual inspecting and testing of all Avigilon VSS components with inspection/testing reports on a regular basis. A written MOP, outlining all the PM tasks must be provided to the COR within 14 days of completed quarterly PM inspection being performed; the COR has final approval authority on the MOP. The Contractor shall verify the operation of the Avigilon VSS with the COR upon completion of work.

6.3.4. The Contractor shall advise the COR of potential delays (i.e., upon knowledge of any delay), in completion of any aspects of the Avigilon VSS repairs and provide recommendations on actions necessary for keeping the task on schedule. An approval plan must be submitted and accepted by the COR within seven (7) days upon knowledge of any delay. The Contractor’s submittal shall include the scope, MOP, schedule, and cost.

6.3.5. The Contractor shall use all Government Furnished Avigilon VSS “Attic/Spare” parts prior to providing the COR a no-cost estimate(s) for replenishing the Attic/Spare parts. The Contractor shall also provide an Avigilon VSS no-cost estimate(s) within seven (7) days of notification for all work considered as end-of-life expectancy, unforeseen or contingency related but required to sustain efficient and safe operations. The Contractor shall provide quotes and/or MOPs, that are determined acceptable by the COR.

6.3.6. The Contractor shall provide a maintenance “Return to Service” level of response with a technician on-site to resolve all failures within eight (8) hours after the VA representative calls the Contractor’s technical support number. The Avigilon VSS operating systems must be fully functional upon completion of service call.

6.3.7. The Contractor shall provide Avigilon VSS emergency services and/or repairs as required by the Government.

d.) Service will generally be requested by a service ticket signed by the COR; and/or Contractors authorized to request services and sign service tickets. The CO, COR, or other designated Government representative may direct the Contractor to perform the work during Holidays and outside of normal Monday through Friday, from 8:00 A.M. through 4:00 P.M. CST business hours.

e.) The CO will approve all emergency services and/or repairs above the micro-purchase ($10,000.00) and the COR can approve all emergency services and/or repairs below the micro-purchase.

6.3.8. The Contractor shall provide a boom lift for outdoor Avigilon VSS maintenance, inspection, repair, and/or replacement. Outdoor Avigilon VSS are an estimated 20 – 30 feet high from the ground, attached to the HITC building. Outdoor Avigilon VSS are also on the HITC rooftop, attached to poles located on the northwest corner of Bldg. #48 on Hines VA Hospital Campus and attached to the Loyola Hospital Parking Lot Bldg. #3.

6.3.9. The Contractor shall supply an annual Avigilon Software Support Agreement per each POP. The Contractor shall be Avigilon VSS and Avigilon server certified.

Deliverables:

i. Annual Avigilon Software Support Agreement

6.4. Pedestrian/Vehicular Gates Support, Maintenance and Repair

6.4.1. The Contractor shall provide support, maintenance, repair, service for the existing Pedestrian/Vehicular Gates, furnish all labor, supervision, equipment, tools material supplies, travel, and transportation necessary to support the Pedestrian/Vehicular Gates. The Contractor shall repair and replace any Pedestrian/Vehicular Gate ancillary components, as necessary to keep equipment fully functional and operating.

6.4.2. The Contractor shall provide supervision for the Pedestrian/Vehicular gates PM, repair, and replacement of parts by an accredited Continuing Professional Development (CEP) person, certified in Physical Perimeter Security. The Contractor shall manage a service request response system for the Pedestrian/Vehicular Gates maintenance requests.

Deliverables:

A. Replacement Parts Package Base and Option Years

6.4.3. The Contractor shall provide for the existing Pedestrian/Vehicular Gates the PM listed services below per manufacture recommendations. The Contractor shall provide two (2) semiannual PMs during the Base Year POP for this contract and four (4) quarterly PMs per each Option Year POP. A written MOP, outlining all the PM tasks must be provided to the COR within 14 days of completed two (2) Base Year semiannual PMs and four (4) quarterly Option Years inspections being performed; the COR has final approval authority on the MOP. The Contractor shall provide to the COR a site visit report listing all updates and outstanding and corrective actions completed. The Contractor must verify the operation of the Pedestrian/Vehicular Gates with the COR upon completion of work.

Deliverables:

B. Site Visit Report a). Quarterly PM Inspections (i.e., Option Years Only):

· Visual PM Inspections:

· Conditions of Control Cabinet Exterior

· Condition of Cabinet Lock Mechanism

· Control Cabinet Interior – Clean/Dry

· Mechanical / Electrical:

· All Fasteners Are Tight

· Test Disconnect Handle

· Lubricate Control Cabinet Lock

· Lubricate Chain

· Lubricate Gears and Moving Parts

· Check Electrical Connections

· Adjust Chain Tension / Chain Brackets

· Adjust Belt Tension

· Check Latest Version of Software for The Control Board and Update as Needed

· Check Battery Back Up Voltage and Batteries for Swelling

· Safety:

· Safety Stickers and Signs in Place

· Test Safety Edge Transmitters (Replace Batteries as Needed)

· Gates Safety Edges in Place

· Test Post Mount Safety Edge

· Test Trailing Safety Edge

· Test Photo Eye (Replace Reflector if Needed)

· Test Arming Loop

· Test Exit Loop

· Test Reset Loop

· Test Safety Loop b). Semiannual / Six-Month PM Inspections (i.e., Base Year Only):

· Repeat the quarterly inspections and adjustments.

· Inspect Guide Wheels. Check for Proper Adjustment and Wear on Wheels or Gate. Readjust if Necessary.

· Inspect Roller Wheels, Grease Fittings. Make Sure Oil Seals are Still Tight, and No Grease is Coming Out the sides of the Wheels. Make Sure That the Wheels and Nuts are Still Tight, and the Wheels are Turning Freely.

6.4.4. The Contractor shall advise the COR of potential delays (i.e., upon knowledge of any delay), in completion of any aspects of the Physical Access Pedestrian/Vehicular Gates repairs and provide recommendations on actions necessary for keeping the task on schedule. An approval plan must be submitted and accepted by the COR within seven (7) days upon knowledge of any delay. The Contractor’s submittal shall include the scope, MOP, schedule, and price.

6.4.5. The Contractor shall provide a Physical Access Pedestrian/Vehicular Gates no-cost estimate(s) within seven (7) days of notification for all work considered as end-of-life expectancy, unforeseen or contingency related but required to sustain efficient and safe operations. The Contractor shall provide quotes and/or MOPs, that are determined acceptable by the COR.

6.4.6. The Contractor shall provide a maintenance “Return to Service” level of response with a technician on-site to resolve all failures within eight (8) hours after the VA representative calls the Contractor’s technical support number. The Pedestrian/Vehicular Gates must be fully functional upon completion of service call.

6.4.7. The Contractor shall provide Pedestrian/Vehicular Gates emergency services and/or repairs as required by the Government.

d.) Service will generally be requested by a service ticket signed by the COR; and/or Contractors authorized to request services and sign service tickets. The CO, COR, or other designated Government representative may direct the Contractor to perform the work during Holidays and outside of normal Monday through Friday, from 8:00 A.M. through 4:00 P.M. CST business hours.

e.) The CO will approve all emergency services and/or repairs above the micro-purchase ($10,000.00) and the COR can approve all emergency services and/or repairs below the micro-purchase.

Deliverables:

EQUIPMENT LIST

Complete access control, alarm monitoring, and video surveillance system located at the HIITC includes the following:

QTY) Product / Description

Lenel OnGuard PACS includes the following:

One Hundred Forty-Six (146) Veridt 900W2037 Stealth Lite (Dual) PIV Card Door Readers Seventy-Six (76) Veridt 900W2036 Stealth (Dual) PIV Card + Pin Door Readers Twelve (12) LNL-3300 Access Panels Nineteen (19) LNL-8000 Access Panels One Hundred Ten (110) LNL-1320 dual Reader Interface Modules One Hundred Eighty-Two (182) Electric Door Strikes with Hinge One Hundred Ninety-Five (195) Request-to-Exit (REX) sensors Two Hundred One (201) Single Door Contact Solenoids One (1) Power Latch Twenty-Two (22) Push to Exit Controllers Twenty-Seven (27) Magnetic Door Locks Five (5) Double Magnetic Door Locks Three (3) Balancing Switches Seven (7) ADA Interface controllers Five (5) Double Door contacts Eleven (11) Automatic Door Openers Three (3) Balancing Switches Thirteen (13) Power Cords for Strikes Two (2) Secure Access Bars Four (4) Timed Locks Six (6) Gate Edge Sensors Six (6) Fire Alarm Interface Controllers Two (2) All Access Control Software (Lenel OnGuard) PACS Software and Related Modules or Application for Four (4) Client Workstations and One (1) Server

Two (2) HID Global PIVCLASS Workstation PIV Registration Software for Four (4) Client Workstations and One (1) Server

Five (5) HID Global PIV Card registration readers

Avigilon VSS includes the following:

Two (2) Avigilon Video Edge NVR with Storage System Two (2) Avigilon 12W-H3-4MH-DP1 360 Cameras Two (2) Avigilon 9W-H3-3MH-DP1 180 Cameras Four (4) Avigilon 16L-H4PRO-B 17-50MM Cameras Four (4) Avigilon 5.0L-H4A-BO1-IR 4.3-8MM Cameras Nine (9) Avigilon 3.0C-H4A-BO1-IR 3-9MM Cameras Seven (7) Avigilon 3.0C-H4A-BO2-IR 9-22 MM Cameras Fourteen (14) Avigilon 3.0C-H4A-D1-IR 3-9MM Cameras Twenty-Five (25) Avigilon 3.0C-H4A-D2 9-20MM Cameras Two (2) Avigilon 2.0-H3M-DP1 2.8MM Cameras Forty-Eight (48) Avigilon 2.0C-H4SL-Do1-IR 3-9MM Cameras One (1) Avigilon 12W-H3-4MH-DC1 360 Camera One (1) Siklu MultiHaul Point-to-Point Wireless Equipment Two (2) Avigilon Remote Monitoring Workstations Two (2) Cisco Switches NOTE: Contractor shall field verify all equipment count.

Lenel OnGuard PACS and Avigilon VSS Spare Parts and Attic Inventory:

The Contractor shall supply attic stock for all Lenel OnGuard PACS and Avigilon VSS parts and equipment installed within HITC. The Contractor shall provide and maintain the following minimum list of quantities and/or items on later than 60 days from the contract award.

Ten (10) Veridt 900W2037 Stealth Lite (Dual) PIV Card Door Readers Seven (7) Veridt 900W2036 Stealth (Dual) PIV Card + Pin Door Readers One (1) Spare Board of Each Type (Non-PXNPlus) From the Micro Controller Three (3) LNL-3300 Access Panels Two (2) LNL-8000 Access Panels Ten (10) LNL-1320 Dual Reader Interface Modules Ten (10) Electric Door Strikes with Hinge Ten (10) Request-to-Exit (REX) Sensors Ten (10) Single Door Contact Solenoids Seven (7) Push to Exit Controllers Seven (7) Magnetic Door Locks Two (2) Double Magnetic Door Locks One (1) Avigilon 12C-H4A-4MH-360 Camera One (1) Avigilon 9C-H4A-3MH-180 Camera One (1) Avigilon 16L-H4PRO-B 17-50MM Camera One (1) Avigilon 6.0C-H5A-BO1-IR 4.3-8MM Camera One (1) Avigilon 4.0C-H5A-BO1-IR 3-9MM Camera One (1) Avigilon 4.0C-H5A-BO2-IR 9-22MM Camera One (1) Avigilon 4.0C-H5A-D1-IR 3-9MM Camera One (1) Avigilon 4.0C-H5A-D2 9-20MM Camera One (1) Avigilon 2.0C-H4M-D1 2.8MM Camera One (1) Avigilon 2.0C-H5SL-DO1-IR 3-9MM Camera One (1) Avigilon 12C-H4A-4MH-360 Two (2) Avigilon H4AMH-AD-PEND1 Outdoor Pendant Mount Adapter Two (2) Avigilon H4AMH-DOCOVR1 Outdoor Dome Covers Two (2) Avigilon IRPTZ-MNT-Wall Indoor/Outdoor Pendant Wall Mounts Two (2) Avigilon H4AMH-AD-Ceil1 In-Ceiling Adapters Two (2) Avigilon H4AMH-DC-COVR1 – SMOKE In-Ceiling Smoke Dome Cover

6.5. General Requirements

6.5.1. Enterprise and IT Framework

6.5.2. VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

6.5.3. Federal Identity, Credential, and Access Management (FICAM)

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, https://www.ea.oit.va.gov/EAOIT/docs/Oct_2016_Release_Docs/Privacy-and-Security-User-Identity-Authentication-EDP-V1-7_For-Signed.pdf. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in the VA Handbook 6510 and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0.

The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion-based authentication, and/or trust-based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need.

The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-04-04, M-05-24, M-11-11, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-04-04, M-05-24, and M-11-11 can be found at:

https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy04/m04-04.pdf, https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-24.pdf, https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf respectively. Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program.

The Contractor shall ensure all Contractor delivered applications and systems support:

(HTTP) headers if the solution relies on Trust based authentication.

The required Assurance Levels for this specific effort are Identity Assurance Level 3, Authenticator Assurance Level 3, and Federation Assurance Level 3.

6.5.4. Internet Protocol Version 6 (IPV6)

The Contractor solution shall support the latest Internet Protocol Version 6 (IPv6) based upon the directives issued by the Office of Management and Budget (OMB) on August 2, 2005 (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-22.pdf) and September 28, 2010 (https://obamawhitehouse.archives.gov/sites/default/file/omb/assets/egov_docs/transition-to-ipv6.pdf). IPv6 technology, in accordance with the USGv6 Profile, NIST Special Publication (SP) 500-267 (https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication500-267.pdf), the Technical Infrastructure for USGv6 Adoption (https://www.nist.gov/programs-projects/usgv6-program), and the NIST SP 800 series applicable compliance (https://csrc.nist.gov/publications/sp) shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and/or dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g., web, email, DNS, ISP services, etc.) shall support native IPv6 and/or dual stack (IPv6/ IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and/or dual stack (IPv6/ IPv4) operations. Guidance and support of improved methodologies which ensure interoperability with legacy protocol and services in dual stack solutions, in addition to OMB/VA memoranda, can be found at: https://www.voa.va.gov/documentlistpublic.aspx?NodeID=282.

6.5.5. Trusted Internet Connection (TIC)

The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M08-05 mandating Trusted Internet Connections (TIC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/f y2008/m08-05.pdf), M08-23 mandating Domain Name System Security (NSSEC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/f y2008/m08-23.pdf), and shall comply with the Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0 Trusted Internet Connections Reference Architecture Document Version 2.2 (cisa.gov)

6.5.6. Standard Computer Configuration

The Contractor IT end user solution that is developed for use on standard VA computers shall be compatible with and be supported on the standard VA operating system, currently Windows 11 (64bit), Microsoft Edge Explorer 9 and Office 365 ProPlus. In preparation for the future VA standard configuration update, end user solutions shall also be compatible with Windows 11. Applications delivered to the VA and intended to be deployed to Windows 11 workstations shall be delivered as a signed .msi package with switches for silent and unattended installation and updates shall be delivered in signed .msp file formats for easy deployment using System Center Configuration Manager (SCCM) VA’s current desktop application deployment tool. Signing of the software code shall be through a vendor provided certificate that is trusted by the VA using a code signing authority such as Verizon/Cybertrust or Symantec/VeriSign. The Contractor shall also ensure and certify that their solution functions as expected when used from a standard VA computer, with non-admin, standard user rights that have been configured using the United States Government Configuration Baseline (USGCB) and Defense Information Systems Agency (DISA) Secure Technical Implementation Guide (STIG) specific to the client operating system being used.

6.5.7. Veteran Focused Integration Process (VIP)

The Contractor shall support VA efforts IAW the Veteran Focused Integration Process (VIP). VIP is a Lean-Agile framework that services the interest of Veterans through the efficient streamlining of activities that occur within the enterprise. The VIP Guide can be found at https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371. The VIP framework creates an environment delivering more frequent releases through a deeper application of Agile practices. In parallel with a single integrated release process, VIP will increase cross-organizational and business stakeholder engagement, provide greater visibility into projects, increase Agile adoption and institute a predictive delivery cadence. VIP is now the single authoritative process that IT projects must follow to ensure development and delivery of IT products.

6.5.8. Process Asset Library (PAL)

The Contractor shall perform their duties consistent with the processes defined in the OIT Process Asset Library (PAL). The PAL scope includes the full spectrum of OIT functions and activities, such as VIP project management, operations, service delivery, communications, acquisition, and resource management. PAL serves as an authoritative and informative repository of searchable processes, activities or tasks, roles, artifacts, tools and applicable standards and guides to assist the OIT workforce, Government and Contractor personnel. The Contractor shall follow the PAL processes to ensure compliance with policies and regulations and to meet VA quality standards. The PAL includes the Contractor onboarding process consistent with Section 6.2.2 and can be found at https://www.va.gov/PROCESS/artifacts/maps/process_CONB_ext.pdf. The main PAL can be accessed at www.va.gov/process.

6.5.9. Authoritative Data Sources

The VA Enterprise Architecture Repository (VEAR) is one component within the overall Enterprise Architecture (EA) that establishes the common framework for data taxonomy for describing the data architecture used to develop, operate, and maintain enterprise applications. The Contractor shall comply with the department’s Authoritative Data Source (ADS) requirement that VA systems, services, and processes throughout the enterprise shall access VA data solely through official VA ADSs where applicable, see below. The Information Classes which compose each ADS are located in the VEAR, in the Data & Information domain. The Contractor shall ensure that all delivered applications and system solutions support:

1. Interfacing with VA’s Master Veteran Index (MVI) to provision identity attributes, if the solution relies on VA user identities. MVI is the authoritative source for VA user identity data.

2. Interfacing with Capital Asset Inventory (CAI) to conduct real property record management actions, if the solution relies on real property records data. CAI is the authoritative source for VA real property record management data.

3. Interfacing with electronic Contract Management System (eCMS) for access to contract, contract line item, purchase requisition, offering vendor and vendor, and solicitation information above the micro-purchase threshold, if the solution relies on procurement data. ECMS is the authoritative source for VA procurement actions data.

4. Interfacing with HRSmart Human Resources Information System to conduct personnel action processing, on-boarding, benefits management, and compensation management, if the solution relies on personnel data. HRSmart is the authoritative source for VA personnel information data.

5. Interfacing with Vet360 to access personal contact information, if the solution relies on VA Veteran personal contact information data. Vet360 is the authoritative source for VA Veteran Personal Contact Data.

6. Interfacing with VA/Department of Defense (DoD) Identity Repository (VADIR) for determining eligibility for VA benefits under Title 38, if the solution relies on qualifying active-duty military service data. VADIR is the authoritative source foe Qualifying Active-Duty military service in the VA.

7. Delivery Schedule.