ATTACHMENT F_36C10X21Q0009_Revised.xlsx

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R408--Enterprise Mail Management (EMM) Contract Support (VA-20-00080079)
Solicitation number
36C10X21Q0009
Issued by

About this file

This document is a solicitation for Enterprise Mail Management contract support services. The Department of Veterans Affairs Office of Information Technology Enterprise Mail Management Program intends to utilize contract staff to support mail managers across the Veteran Affairs Veteran Benefits Administration and National Cemetery Administration. Support staff will guide mail room managers on USPS, UPS, and FedEx rules and regulations. They will learn EMM processes working with government staff and the incumbent MITRE. The contract will transition duties from MITRE over six months from November 2020 to April 2021. The firm-fixed price contract period is from November 16, 2020 to November 15, 2021 with three one-year options. Quotes are due by October 26, 2020. The solicitation is a 100% SDVOSB set-aside with NAICS code 541611.

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CSS_36C10X21Q0009_Tracked Changes.docx DOCX document
36C10X21Q0009_2.docx DOCX document
ATTACHMENT D_36C10X21Q0009.pdf PDF
ATTACHMENT E_36C10X21Q0009.docx DOCX document
ATTACHMENT C_36C10X21Q0009.xlsx XLSX spreadsheet
36C10X21Q0009.docx DOCX document
ATTACHMENT A_36C10X21Q0009_.pdf PDF
ATTACHMENT F_36C10X21Q0009.xlsx XLSX spreadsheet
ATTACHMENT B_36C10X21Q0009.xlsx XLSX spreadsheet

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Sheet1

No.QuestionSolicitation ReferenceFinal Answer/Comments
1Will the Government consider extending due dates?N/AThe Government will not respond to requests to extend due dates unless there is a reasonable request that includes the circumstances surrounding the request.
2When will responses to questions be posted?N/AThe Government plans to post answers as soon as possible after the Q&A close date.
3Are there Service Contract Labor Standards applicable to this action?N/AIt is unlikely that it will be. However, the Contractor will be responsible for notifying the Contracting Officer of their intention to quote SCLS positions within their quote. Notifications should included the local area in which the employee(s) will provide services. The Contracting Officer will provide the wage determination(s) that will be used in the contract.
4What is the current scope of work in the Mitre contract?Attachment A, Statement of Objectives (SOO)
Section 1. PurposeMITRE will update and transition all duties and program knowledege, including development of transitions plan to include the updating of all relevant documents for EMM business office
5What elements of the Mitre contract will be transferred to the new contractor?Attachment A, Statement of Objectives (SOO)
Section 1. PurposeEMM Playbook, EMM Office Organizational Plan, Stakeholder Engagement and Communications Plan, EMM Strategic Grwoth Plan, Technology Assessment and Recommendations plan, Integration Assessment and Recommendations Plan, Training Plan and Data Management Plan
6Can the government provide a copy of the Enterprise Mail Management Framework to prospective contractors as a part of the Q&A process?Attachment A, Statement of Objectives (SOO)
Section 1. PurposeN/A
7Can the government clarify which roles they envision for government staff versus contractor staff at the transition of services from Mitre to an new contractor?Attachment A, Statement of Objectives (SOO)
Section 2. BackgroundSee SOO 5.0 Key Personnel: Senior Program Analyst, Business Analyst, Data Architect Analyst, these duties will be in support of EMM programs and initiatives.
8Can the government provide the data outlined below:

1. Total # of locations

2. Current equipment inventory per location

3. Volume and type of mail incoming mail per location

4. Volume and type of outgoing mail per location

5. Secure screening requirement for any/all incoming mail locationsAttachment A, Statement of Objectives (SOO)Data requested does not relate to this solicitation.
9Submitted questions address substantive information necessary to prepare a quality offer for this work. Given that responses will not be available until shortly before the published due date for proposals, will the VA please consider these reasonable circumstances for extending the due date until several weeks after the responses are published?36C10X21Q0009.docx
Quote Submission Instructions"asked and answered"
10Is Mitre able to participate as part of a team in this solicitation or would that be considered an organizational conflict of interest?N/AThere would be no conflict interest.
11Are the mail managers referenced in the solicitation only from VBA and NCA or is VHA also included?Statement of Objects, 1.0 PurposeEMM supports all VA Administrations
12Will the vendor be expected to perform any creation or reengineering of processes or will the vendor solely focus on drafting and finalizing existing processes provided to them?Statement of Objects, 4.0 Performance ObjectivesThe evolution of processes is included
13What is the expected timeframe and frequency of document updates?Statement of Objects, 4.0 Performance ObjectivesDocuments are dynamic and and are continually updated as appropriate
14What platforms and software is currently in use at the ITRM EMM program office?Statement of Objects, 4.0 Performance ObjectivesSharePoint Online, Gov Cloud, Office 360, Power BI
15What are the database tools currently in use?Statement of Objects, 4.0 Performance ObjectivesMS Access, Data Factory
16Are technical specifications, user requirements and/or data definitions included in the database requirements for performance objective G?Statement of Objects, 4.0 Performance ObjectivesObjective "G" is seeking recommendations for dashboard refinement and advance dashboard enhancement.
17What is the anticipated overlap/transition period with MITRE?Statement of Objects, 4.0 Performance ObjectivesOctober - April 2021 (6 months)
18Attachment C requests that vendors provide pricing by Task/Deliverable. However, the Statement of Objectives (Attachment A) does not provide the level of detail to identify the tasks required, deliverables required, or frequency of deliverables. It is appears that the vendor is incapable of completed Attachment C without further detail. What tasks/deliverables does the Government require vendors to include in Attachment C and Attachment B?Attachment CIt is the contractor's responsibility to determine the best solution to meeting the Government's objectives as stated in Attachment A -Statement of Objectives. The tasks and deliverables are determined by the contractor's unique solution.
19No workload data was posted, can you advise on how many employees and their labor category?PWS section 5.0 Key Personal
20What type of insurance is required?FAR 52.228-5 is removed
21Who is purchasing PPE?The contractor is required to purchase PPE as necessary for its employees.
22Will the government provide office space?TBD
23Will they government provide trucks to move mail?Not applicable, EMM supports mail rooms. Question does not relate to this solicitation.
24How many pick-up points?Not applicable, EMM supports mail rooms. Question does not relate to this solicitation.
25Is there a transition period?"asked and answered"
26What is the seniority of the incumbent workforce?MITRE has been in place since 2018
27What is the value of the contract?Unknown
28Who is the incumbent? MITRE?MITRE
29What are the recommend SCA equivalents?It is unlikely that SCA will be applicable. However, the Contractor will be responsible for notifying the Contracting Officer of their intention to quote SCLS positions within their quote. Notifications should included the local area in which the employee(s) will provide services. The Contracting Officer will provide the wage determination(s) that will be used in the contract. FAR 52.222-41, 52.222-43, 52.222-51, 52.222-55, and 52.222-62 are unchecked under FAR 52.212-5.
30Where is the DD Form 254 to justify the secret security clearance?1. VA does not use Department of Defense Forms, 2. There is no requirement for secrect security clearance, 3. See Attachment A, Section 11 for security requirements.
31How are the key personal as they are not defined in the PWSPWS section 5.0 Key Personal

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File details come from the government source that posted it. Updated .