36C10X18R0165-001.docx

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a

. THIS

CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE.

CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________.

YOUR

OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10X18R0165 06-07 -2018 Carey M Kauzlarich 202-740-6280 07-12-2018 Strategic Acquisition Center - Frederick Department of Veterans Affairs 321 Ballenger Center Drive, Suite 125 Frederick MD 21703 X X 561210 $38.5 Million X N/A X VA Hines Information Technology Center Department of Veterans Affairs 500 South 5th Avenue; Building #215 Hines IL 60141-3030 Strategic Acquisition Center - Frederick Department of Veterans Affairs 321 Ballenger Center Drive, Suite 125 Frederick MD 21703

See Section B.2: Invoice Instructions See CONTINUATION Page See CONTINUATION Page X X Table of Contents

SECTION B – CONTINUATION OF SF 1449 BLOCKS

B.1 BLOCKS 16 & 17A: CONTRACT ADMINISTRATION DATA

All administration matters will be handled by the following individuals:

B.1.1 POINTS OF CONTACTS

1. CONTRACTOR:

Point of Contact (POC): TBD

XX

XX

XX

2. GOVERNMENT:

Contracting Officer (CO):

Todd Synder Todd.Synder@va.gov

(240) 215-1744

Contracting Specialist (CS):

Micah Kauzlarich Micah.Kauzlarich@va.gov 202-740-6280

Contracting Officer’s Representative (COR): TBD

XX

XX

XX

B.1.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION). Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.2 BLOCK 18A: INVOICING INSTRUCTIONS

1. Submission - In accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests, all invoices shall be submitted electronically. A copy of all invoices shall be provided to the contracting POC identified in section D.1.

Tungsten (fka OB10) ELECTRONIC INVOICE SUBMISSION

FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Vendor Electronic Invoice Submission Methods:

Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

· VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

· A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

· Tungsten e-Invoice setup information: 1-877-489-6135

· Tungsten e-Invoice email: VA.Registration@tungsten-network.com

· FSC e-Invoice contact information: 1-877-353-9791

· FSC e-Invoice email: vafsccshd@va.gov

· http://www.fsc.va.gov/einvoice.asp

Communications:

· https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests

· http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

2. Submission of Proper Invoice - The following data must be included in an invoice for it to constitute a proper invoice:

a. Name and address of the contract

b. Invoice date and number

c. IFCAP Purchase Order No.:

d. Contract No. :

e. Item number, description, quantity, unit of measure, price, extended price and a total of supplies delivered or services performed.

1. Cumulative billing (per line item and total)

2. Final invoices must be marked ‘FINAL INVOICE’

3. Proof of supplies delivered or services performed MUST also be provided. Signature, printed name and title of Government receiving official and date of delivery or performance period must be included.

INVOICES THAT DO NOT COMPLY WITH THESE REQUIREMENTS SHALL BE REJECTED.

3. Contractor Remittance Address -

All payments by the Government to the contractor will be made in accordance with:

[X] FAR 52.232-33, Payment by Electronic Funds Transfer—System for Award Management (Jul 2013) (31 U.S.C. 3332).

[ ] FAR 52.232-36, Payment by Third Party

4. Invoice shall be submitted in the arrears -

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] One invoice may be submitted per month that combines the events of each completed activity for the month being invoiced.

B.3 BLOCKS 19, 20, 21, 22, 23, & 24: PRICE/COST SCHEDULE

ITEM INFORMATION

IAW PWS Sections 5.1, 5.3, and 5.4.

IAW PWS Sections 5.2, 5.4.3.4 (Fuel Only), 5.5, and 5.6.

IAW PWS Sections 5.1, 5.3, and 5.4.

IAW PWS Sections 5.2, 5.4.3.4 (Fuel Only), 5.5, and 5.6.

IAW PWS Sections 5.1, 5.3, and 5.4.

IAW PWS Sections 5.2, 5.4.3.4 (Fuel Only), 5.5, and 5.6.

IAW PWS Sections 5.1, 5.3, and 5.4.

IAW PWS Sections 5.2, 5.4.3.4 (Fuel Only), 5.5, and 5.6.

IAW PWS Sections 5.1, 5.3, and 5.4.

IAW PWS Sections 5.2, 5.4.3.4 (Fuel Only), 5.5, and 5.6.

GRAND TOTAL

B.4 PERFORMANCE WORK STATEMENT

Department of Veterans Affairs Hines Information Technology Centers Full Service Preventative Maintenance

1.0 BACKGROUND

The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Service Delivery and Engineering, Enterprise Operations (EO), and Data Center Operations (DCO), Hines Information Technology Center (HITC) is to provide benefits and services to Veterans of the United States. In meeting these goals, OIT strives to provide high quality, effective, and efficient information technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. HITC processes data that is considered a lifeline to Veterans and constant availability of that data is crucial. The emergency electrical power system is critical to the readiness objective of this mission. Only the highest standard of competency and workmanship will be accepted to perform this important task. The HITC facility is responsible for ensuring the data center will not experience any power loss of services under any circumstance, the facility operates twenty-four hours a day, seven days a week, and three-hundred-sixty-five days a year (24/7/365).

Hines Information Technology Center (HITC) is a federally-owned Office of Information Technology (OIT) facility, located on the VA Medical Center (VAMC) campus in Hines, IL. The facility is a two story building of approximately 125,000 gross square feet (GSF) in size. The facility includes office space, mechanical and electrical space and a 15,000 square foot (SF) data floor along with an EPDM Membrane flat roof with drains of approximately 87,000 sf.

2.0 APPLICABLE DOCUMENTS

Documents referenced or germane to this Performance Work Statement (PWS) are listed below. In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

· Contract clauses for security and personnel related requirements;

· VA Program Management Standards as defined in the Acquisition Program Management Framework (APMF);

· National Electric Codes NEC codes

· NFPA 70-E code, Standard for Electrical Safety

· OSHA 1910 subpart –S and OSHA 1926 subpart-K

· Cummins Power Generation Warranty Statements, Generator Sets, and Commercial Standby Extended Warranty Statements

· Institute of Electrical and Electronics Engineers (IEEE)

· NFPA 25 : Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems, Latest Edition

· NFPA 75 : Standard for the Fire Protection of Information Technology Equipment

· NFPA 72 : National Fire Alarm and Signaling Code, Latest Edition

· NFPA 2001 : Standard on Clean Agent Fire Extinguishing Systems

· FIPS Pub 201, “Personal Identity Verification of Federal Employees and Contractors,” March 2006

· 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

· 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

· Department of Veterans Affairs (VA) Directive 0710, “Personnel Suitability and Security Program,” May 18, 2007

· VA Directive 6102, “Internet/Intranet Services,” July 15, 2008

· 36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility Standards,” July 1, 2003

· OMB Circular A-130, “Management of Federal Information Resources,” November 28, 2000

· Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998

· VA Directive 6500, “Managing Information Security Risk: VA Information Security Program,” September 20, 2012

· VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” September 20, 2012

· VA Handbook 6500.6, “Contract Security,” March 12, 2010

· Project Management Accountability System (PMAS) portal (reference PWS References -Technical Library at https://www.voa.va.gov/)

· VA Directive 6221, Accessible Electronic and Information Technology;

· VA Directive 0003, Technical Specifications And Design Standards For VA Learning;

· VA Directive 0004, Education And Learning Delivery System;

· VA Directive 0006, Talent Management System (TMS) E-Learning Section 508;

· Sharable Content Object Reference Model (SCORM) Edition Specification (www.adlnet.gov/resources) and Aviation Industry CBT Committee (AICC) per their use in 3.0 below;

· NIST SP 800-53 (rev.4);

· NIST SP 800-47.

· ANSI/NETA MTS-2015

· Environment Protection Agency (EPA) regulations

· Hazardous Waste Recycling regulations

· NFPA 110, Standard for Emergency and Standby Power Systems

· NFPA 30 and 30a

· International Fire Code Section 604

· CARB G-70-162

· IL Environment Protection Agency regulations

· ASTM D975 (Standard Specifications for Diesel Fuel Oils)

· Institute of Electrical and Electronics Engineers (IEEE) standard 450, “IEEE Recommended Practice for Maintenance, Testing, and Replacement of Storage Batteries for Generating Stations and Substations, “ DataSafe HX product warranty/maintenance instructions (Section 58.06) and Near Field Communications (NFC) 111.

· Joint Commission on Accreditation of Healthcare (JCAHO)

· Federal, State, Local, Environmental Protection Agency (EPA) Clean Water Act,

· American Water Works Association (AWWA)

· American National Standards Institute (ANSI)

· Environmental Protection Agency (EPA) Clean Water Act

· National Electrical Manufactures Association (NEMA) codes and Lock-out / Tag-out (LO/TO)

· InterNational Electrical Testing Association Inc. (NETA) – Standard for Maintenance Testing Specifications for Electrical Power Equipment and Systems (ANSI/NETA MTS-2015), 2015 edition

· DOT CFR Title 49, Section 173.34 – Qualification, Maintenance and Use of Cylinders

· American Society of Mechanical Engineers (ASME) A17.1-2007 (or applicable code for year VTE put in service)

· Safety Code for Elevators and Escalators (ASME A17.1)

· ANSI/ASME A17.2-2010, Guide for Inspection of Elevators, Escalators, and Moving Walks (applicable to equipment)

· A17.3-2011,Safety Code for Existing Elevators and Escalators (applicable to equipment)

· National Fire Protection Association Standards (NFPA)

· Unified Facilities Criteria (UFC) 3-600-01

· Fire Protection Engineering for Facilities, Occupational Safety and Health Administration (OSHA) Standards

· The Unified Facilities Guide Specifications (UFGS), Unified Facilities Criteria UFC. See UFGS 14 21 00. 00 20 Electric Traction Elevators, UFGS 14 21 13 Electric Traction Freight Elevators, UFGS 14 21 23 Electric Traction Passenger Elevators, and UFGS 14 2 00 Hydraulic Elevators for guidance

· Cleaning Industry Management Standards (CIMS) and Occupational Safety and Health Administration (OSHA) guidelines.

3.0 SCOPE OF WORK

The Contractor shall provide all labor, supplies, personnel, equipment, tools, materials, supervision and other services necessary. This Performance Work Statement (PWS) describes the required support services needed to fully support and provide services that allow HITC the ability to maintain 24/7/365 data operations and for the full facility maintenance. Covered systems and services include: system monitoring, maintenance, and repair of building components, structures, electrical power distribution and emergency electrical power system (generator system and fuel system equipment, uninterruptible power supply (UPS) & battery bank units and battery system (batteries and monitoring), remote power distribution panels (RPDP), input/output switchgear (energized and de-energized), battery maintenance, Heating Ventilation Air Conditioning (HVAC) system equipment and controls (close loop cooling tower system, roof top units, facility air handling units, heat pumps, fans, heating curtain wall unit, HVAC Direct Digital Control (DDC) system, etc.), cooling tower system water treatment and repair, fire suppression and alarm system (all different type of sprinkler system, smoke and fire detector, strobe light and alarm and door release system, etc.), elevators, general facilities maintenance and repair, janitorial services, snow removal, lawn and grounds maintenance, preventative maintenance services, corrective repairs, on-call services, and any associated, facility, power distribution, and control system equipment as needed. Ultimately, the goal is to ensure the complete and usable systems remain current with the scheduled maintenance and component replacement to ensured reliability.

Areas of Responsibility (Systems, Equipment, and Capabilities)

Steam and condensate piping, valves, pumps, etc.

HVAC DDC Control system

The Contractor shall be responsible for identifying the recommended systems, equipment, and capabilities specifications, and perform preventive maintenance as recommended under this full service maintenance contract. This contract will include monthly inspection, testing, and periodic preventative maintenance on systems, equipment, and building operations.

4.0 PERFORMANCE DETAILS

4.1 TYPE OF CONTRACT

This is a hybrid contract with firmed fixed price and time and material line items.

4.2 PERFORMANCE PERIOD

The period of performance (POP) shall be as follows:

The Contractor is required to support 24/7/365 operations.

4.3 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed in VA facilities located in:

VA Hines Information Technology Center (VA-HITC) 500 South 5th Avenue; Building #215 Hines, IL 60141-3030

On-campus parking is available for Contractor personnel in Lots South and East adjacent to HITC.

4.4 TRAVEL

Travel requirements do not apply to this requirement.

4.5 CHANGES

Any changes to this PWS and associated tasks shall only be authorized and approved through written correspondence from the Contracting Officer (CO). A copy of each change will be kept in the contract folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor.

4.6 SERVICE CONTRACT LABOR STANDARDS

This contract may include services that are subject to the McNamara–O'Hara Service Contract Act of 1965. Any services completed by a Contractor employee that is considered to a covered service employee shall be compensated, at a minimum, in accordance with the attached applicable wage determination.

4.7 SECURITY

The certification and accreditation requirements do not apply to this requirement. However, in order to receive proper identification cards for routinely working on VA sites, all contractors, subcontractors, and third-party servicers and associates working on VA sites may be subject to the same investigative requirements as those of VA appointees or employees who have access to the same site(s). The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

5.0 SPECIFIC TASKS AND DELIVERABLES

This is a non-personal services contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items as non-personal services necessary to perform the required services for monitoring, maintenance, and repair of building components, structures, emergency electrical power system, and the associated diesel fuel storage plant and fuel delivery and transfer components. The Contractor technicians performing work shall be appropriately skilled, knowledgeable, trained and/or applicable certifications by state or local ordinance The Contractor shall provide one (1) year warranty on labor and material on all preventive maintenance and repairs. As necessary, the Contractor shall clean all working areas after each task is accomplished. Workplace safety policies shall be adhered to at all times in accordance with all applicable Federal, State, and Local regulations.

5.0.1 KEY PERSONNEL QUALIFICATIONS AND RESPONSIBILITIES

Certain skilled, experienced professional, and/or technical personnel are essential for successful Contractor accomplishment of the work to be performed under this effort. These are defined as individuals crucial to the successful performance of the orders issued and the programs being supported by those orders and are those persons identified as key personnel in accordance with solicitation requirements. The Contractor key personnel shall not be removed, diverted, or replaced from work without prior notification of the CO. Requirements that reflect the seniority and/or expertise levels of these labor categories, if any, will be specified at the order level.

Substitution of Personnel: Any personnel the Contractor offers as substitutes shall have the qualifications, including education and experience, equal to or better than the key personnel whose biography was submitted with the successful proposal. Requests to substitute personnel shall be provided to the CO for review and approval. All notification of substitutions in key personnel shall be submitted to the CO at least 15 calendar days prior to making a change in key personnel, to the maximum extent practicable. The notification shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitution. The Contractor shall submit a complete resume for the proposed substitute, and any other information when notified by the CO. The CO will evaluate such requests and promptly notify the Contractor of approval or disapproval thereof in writing.

5.0.2 The following labor categories are considered key personnel and shall have the following qualifications and responsibilities:

5.0.2.1 Program Manager (PM): The PM shall be available during the normal hours of 0730 to 1700 (+/- 30 minutes on either end to ensure 8.5 hours of continued coverage) Monday through Friday. The PM is not required to be physically located at the site unless emergency maintenance or project related maintenance is required. The PM shall have a Bachelor of Science in Engineering, (e.g., Civil, Electrical, Mechanical, Construction Management, etc.) or a Bachelor of Science in Business from accredited university and/or college and have ten (10) years management experience in the operation, maintenance, and modification of a facility of the complexity of equipment and systems equivalent to that of the HITC. Supervisory and/or management experience must have been at a responsible level such as the facility or facility engineering operation organization. The Contractor shall manage the total work effort associated with the services required herein. Included in this function shall be a full range of management duties including, but not limited to, planning, scheduling, report preparation, and establishing and maintaining records and quality control.

The PM shall ensure that technical staff is available to perform preventative maintenance and On-Site Scheduled maintenance services during normal business hours of the facility (date/time agreed to by both the Government and Contractor), and Emergency Remedial Maintenance twenty four (24) hours per day, seven (7) days per week as required to meet the terms of the contract. This individual shall be responsible for the overall management and coordination of emergency and non-emergency service of this contract and shall act as the main point of contact with the Government.

5.0.2.2 Electrical Technician (ET): The contractor shall assign an ET during the normal hours of 0730 to 1700 (+/- 30 minutes on either end to ensure 8.5 hours of continued coverage) Monday through Friday, except for Federal Holidays. The ET shall be required to perform complete installation / repair / replacement of electrical systems on a facility the size and complexity of the HITC. The ET shall have advanced technical knowledge in solving complex problems related to existing electrical and new installations. The ET shall accurately interpret prints, schematics and manufacturer’s technical documents as required. The ET shall have current applicable certifications and five (5) years’ experience. ET shall be knowledgeable and experienced with Square D electrical equipment and other manufacturer equipment listed within the PWS. Technicians performing the electrical tests and inspections shall be trained and experienced concerning the apparatus and systems being evaluated. These individuals must be capable of conducting the tests in a safe manner and with complete knowledge of the hazards involved.

5.0.2.3 HVAC Technician (HT): The contractor shall assign an HT during the normal hours of 0730 to 1700 (+/- 30 minutes on either end to ensure 8.5 hours of continued coverage) Monday through Friday, except for Federal Holidays. The HT shall have all applicable and current certifications as required by any applicable local, state, federal guidelines, and shall have five (5) years’ experience. The HT shall have technical knowledge in solving complex problems related to HVAC systems and system components. The HT shall be able to accurately interpret prints, schematics and manufactures technical documents and must perform the installation, overhaul and repair of HVAC systems and equipment of the size and type installed at the HITC.

5.0.2.4 General Technicians (GT): The contractor shall assign onsite GT’s for after normal business hour shifts, weekends, and holidays to ensure the facility is supported at all hours. The GT’s shall be capable of analyzing and solving complex problems related to all facility operational systems. If a facility operational problem is beyond resolution and is not related to an emergency services required then a service ticket shall be created and sent to the PM. If the facility operational problem is an emergency then PM and COR shall be notified.

5.1 Baseline Study (Firm Fixed Price)

The Contractor shall complete a Baseline Study for the facility (all interior and exterior trades) throughout the period of performance based on effective date of responsibility for the individual system as listed in Baseline Study Schedule below. Equipment is shown on the Emergency Power System Block Diagram, see attachment A. The Emergency Power System Block Diagram indicates devices to be maintained in accordance with this PWS. The Contractor shall be required to verify equipment table during Baseline Study.

As part of the Contractor’s initial transition, a Baseline Study shall be conducted in order to analyze the configuration and operating condition of facility and all different trade system and equipment. See complete list of interior and exterior trades in Baseline Study Schedule. Using these findings, the study shall analyze the results and provide a final determination of system status and Original Equipment Manufacturer (OEM) or Contractor recommended repairs (or replacement) for any deficient subsystems and component of all different trades system. The Contractor shall determine the overall repair (or replacement) tasks and associated costs estimates to bringing all system to the most current configuration and normal operational capability per OEM’s operation and maintenance (O&M) standards, and manufacturer standards.

5.1.1 Baseline Study Reporting Requirements

The report shall include a final determination of all different trade system status and recommended repairs for any deficient subsystems or component. Then upon the conclusion of the study, a repair (or replacement) cost Offer for each different trade system units shall satisfy the study’s final objective to determine the overall tasks and associated costs to bringing all different trade system units up to the most current configuration and operational capability per OEM’s O&M standards. Instructions/explanations for each required data element, to ensure that data is accurate and consistent. This report and cost estimates shall reflect data as of the last day of the study and shall be accepted as complete upon Government approval. The cost estimate that is provided by CLIN to restore a system/equipment shall be based off historical data from previous work and shall meet industry standard labor and material cost.

Maintenance and repair services that are not immediately required under this contract, but will be at a future time, will require a Baseline Study upon contract award or 14 days prior to the Contractor’s effective date of responsibility for the individual system.

General Facilities Maintenance and Repair Services Day 1

Electrical monitoring, maintenance, Repair and Services Day 1

Electric Switchgear Inspection and Maintenance Day 1

Diesel Engine Emergency Generator Maintenance & Repair Services Day 1

Zenith Emergency Generator Paralleling & Synchronization Equipment Maintenance 10/01/2020

Diesel Fuel Services: Inspection, Cleaning of Storage Tanks, Fuel Treatment Products * Cathodic Protection Testing 09/01/2018

UPS System and Battery Bank System Preventive Maintenance Services 12/01/2018

Cooling Tower Water Treatment Services 09/01/2019

Cooling Tower Maintenance and Repair 09/01/2019

Fire Suppression System (Fire Alarm & Sprinkler System) 10/01/2021

Elevator Maintenance and Repairs (P/M, inspection, annual testing and fire fighter service test) 06/01/2019

Janitorial Services 10/01/2019

Snow Removal Services 12/01/2020

Lawn Mowing and Ground Keeping Services Day 1

5.1.1.1 Deliverables:

A) Baseline Study: Completed throughout period of performance. (Due: 45 day’s[footnoteRef:1] prior to the Contractor’s effective date of responsibility for the individual system. [1: The COR will inform the Contractor if any changes occur to the system that will affect the baseline study after the baseline study is completed and before the Contractor takes over responsibility of the system. ]

B) Baseline Study Report: There will be multiple baseline studies completed throughout the period of performance based on the existing systems and contracts. (Due: Within 10 business days after each individual system baseline study)

5.2 Complete System Restoration (Time & Materials[footnoteRef:2]) [2: The Contractor shall only consider using hours, of the allocated CLIN amount, when offsite staff resources are used in the servicing and/or repairs. Staff resources that are currently onsite serving under Task 5.3 shall not be considered under time and material circumstances. ]

The purpose of this task is to ensure all HITC systems are fully repaired and operational when the Contractor assumes responsibility of the system(s) (based on the baseline study). It is intended that this task shall be completed throughout the period of performance as the Contractor assumes system responsibilities.

The Contractor shall deliver the OEM suggested maintenance and servicing manuals (OEM Guides) for all systems noted within each task as applicable. These manuals will dictate the required preventative maintenance services and repairs throughout the entire period of performance and will become the property of the VA once delivered. These manuals will become an attachment to this contract once delivered. As necessary, restoration tasks shall be completed as specified in the guides by OEM certified technicians. After the completion of each restoration, the Contractor shall deliver a written report that details the results of the restoration and make any recommendations towards future remedial actions (such as system upgrades or changes in spare parts). As required, it is a critical requirement that only certified technicians perform and certify the completed work. Therefore, the Contractor shall produce the technician certification at each site visit.

With the exception of an emergency situation, the Contractor shall notify the COR two (2) weeks in advance for any maintenance and repair work (included within this task and all others) to computer room equipment for HITC approval to proceed with the schedule work.

Before any onsite work begins, the Contractor shall coordinate the onsite work with the COR at least 48 hours prior to arrival at HITC. The Contractor shall not perform computer room equipment support during business hours (unless an emergency situation arises). Prior to performing services on certain critical equipment (i.e. UPS, battery, Generator, and chiller) the service technician must provide Method of Procedure (MOP) for approval by HITC staff. Minor maintenance activities shall be scheduled during after-hours Monday – Friday 6PM to 6AM. Major maintenance shall be scheduled on weekends.

5.2.1 Deliverables:

A) Written proof of current and valid specific technician certification for HITC’s (Due: at each site visit) B) Provide OEM Guides[footnoteRef:3] (Due: Within 10 days of the individual system baseline study). Contractor shall be responsible to update OEM guides throughout the PoP and deliver the updates as soon as possible to the COR. [3: Electronic copy in either PDF or Word Format.]

C) Complete the individual system restorations (Due: Within 14 days of the COR’s approval of the service and/or repair) D) Restoration Results (Due: Within 72 hours of any servicing)

5.3 General Preventive Maintenance (Firm Fixed Price)

All facility systems shall be maintained according to the OEM’s recommendations and industry standards. Demonstrated best practice shall be performed based on actual use and application. Under no circumstances shall any systems be removed from service prior to notification and approval of affected parties, including the COR. All necessary training and certifications to maintain these systems and associated equipment shall be provided by the vendor.

The purpose of these tasks are to ensure that, once all systems are fully restored and operational, the OEM suggested preventative maintenance is completed as recommended by the OEM, along with additional tasks listed by HITC. This task does not include specific facility and system tasks, non-standard repairs and emergencies which are covered by Section 5.4 and Section 5.6. All preventative maintenance shall be performed without interfering with the continued operations of HITC. The Contractor shall only use OEM suggested parts and tools when repairing and replacing equipment parts. In addition, the Contractor shall ensure the following:

1. All system work shall be done in synchronization to avoid as much down time as practical.

2. The Contractor shall complete monthly inspections of all systems covered under this PWS.

3. The Contractor shall include all consumable materials such as air filters, belts and liquids, hoses, bearings, valves, gauges, bulbs, switches, etc., which are standard in the preventive maintenance. These materials will not be directly billed to the VA, but shall be indirectly included within the priced task.

4. The Certified technicians/specialists shall be trained and qualified service personnel to work on current systems being serviced. The Certified technician/specialist shall remain on site for testing, setting and recommissioning of all unit systems after each preventive maintenance service.

5. The Contractor shall prepare complete performance check, preventive maintenance repair and inspection test reports for all different system equipment/units with suggested plan of action for any wear and tear items needing to be repaired or replaced per manufacturer requirements.

5.3.1 Deliverables:

Immediately upon completion of each preventive maintenance and inspection test, the Contractor shall provide a detailed written report to the COR to include the following information:

5.4 Specific Facility and System Tasks (Firm Fixed Price)

The tasks listed below are specific facility and systems tasks but are to use OEM guidelines and are in addition to 5.3. Reports shall be delivered directly to the COR in a format, if so required, as noted in Section 6 “Method and Distribution of Deliverables.” It shall include the date associated for each action.

The Contractor shall provide various reports (Inspection, services and maintenance work) on a daily, weekly, and/or monthly basis. PWS Deliverables details the required reports for each task. The reports shall include description of maintenance, repair, or inspection and test completed and suggested plan of action for any wear and tear items needing to be repaired or replaced. The report format will be as described under Task 6.

Preventive maintenance schedules shall be submitted by the Contractor to the COR annually prior the beginning of the next period of performance year for acceptance. PWS Deliverables details which tasks require a preventative maintenance schedule.

Note: Many of the below tasks includes service level and interval requirements that are recommended by the OEM for each system and it includes additional tasks that are required by the VA. The PWS includes specific facility and system tasks which are described under individual task trade.

5.4.1 General Facilities Maintenance, Repairs and Services

The Contractor shall perform general facilities maintenance and repairs to support the operations, maintenance, and repair of building components as listed under task 3.0. In supporting this task, and all subsequent tasks, the Contractor shall ensure there are onsite resources available 24 hours per day, 7 days per week, 365 days per year (24/7/365). The Contractor shall use its own personnel, in mixture with subcontractors as necessary, to ensure the facility is supported at all times

Personnel Qualifications: As applicable to the system being serviced, resources performing these tasks shall have a minimum of three years’ experience within the maintenance and repair occupation. The resources shall have experience in performing general maintenance and minor repair of equipment and buildings requiring practical skill and knowledge of trades such as painting, carpentry, masonry, plumbing and additional facility operational trade requirements. Proof of experience shall be made available to the COR upon request.

Minor repairs are considered those that the onsite resource is knowledgeable enough to complete the repair without the support of an offsite specialized technician such as an electrician, plumber, or carpenter.

For any work that is considered a major repair, work that requires an off-site specialized technician, shall be considered under task 5.6.

5.4.1.1 Interior and Exterior Occasional Commercial Repairs and Minor Renovations: Shall include miscellaneous finish carpentry tasks, such as: the maintenance of interior and exterior doors, trims, jambs, sills, locks, closers; repair of furnishings and cabinets, hinges, pulls, cam locks, ledges, and supports; repair base trims and casings, drop ceiling tile, and raised floor panel modifications. Repair mounting and placing of various video monitoring equipment and related bracket mounts; and installation of various fixed and semi-permanent furnishings and interior fixtures; Semi-permanent furnishings work shall include disassembly and reassembly of furnishing like modular furniture, cubicles, removal and repair of carpet tiles, etc. Repairing and maintaining aluminum awning entrance features and supports. Repair of miscellaneous building entry features including card reader pedestals, guard shack components, access doors, adjusting and maintaining pedestrian access gates. Miscellaneous locksmith services, related to keys and cores, will be included under this section.

5.4.1.2 Wall and Surface Maintenance: Shall include drywall patching, hole repair and drywall repair. Certain minor to medium area re-painting is required from time to time. Work shall include repair and matching touch up to drop ceiling tiles. Work shall include occasional repair and touch up with matching finishes to the exterior painted vinyl stucco finish of the building as well as touch up and area painting of concrete tilt wall panels on the building exterior. Work shall include caulking and sealing of joints, butts, jambs, sills, etc. where needed with materials as specified in the base building construction. Wood finishes where indicated are included in this work, match existing. Services will be required on an as needed basis.

5.4.1.3 Commercial Domestic Plumbing Maintenance: Shall include maintenance and care of domestic water supplies and returns piping, isolation valves, water heaters, sinks, toilets, water fountains, urinals, faucets, flush sensors, faucet sensors, showers and controls, circulator pumps, mixing valve bodies, traps, drains, couplings, cut-off valves, eye wash station, makeup water system, ice machine, hose bibs, water hose hydrants, seals, gaskets, caulked joints related to fixtures and trims. Contractor shall be responsible to bring license inspector to check back flow preventer. Plumbing services shall include emergency response component locally available or other response component reacting to normally expect plumbing-related emergent needs. Services will be required on an as needed basis. Resources shall be appropriately licensed / certified to perform commercial plumbing work on a building of the size of the HITC if required for the scope of task being performed.

5.4.1.4 Loading Dock Platforms and Levelers: Shall include preventive maintenance and repair of all loading dock platform leveler systems. Work will include preventative maintenance, repairs on leveler controls, sensors, hydraulics, system safeties, lubrication, adjustments and general care as indicated by equipment manufacturer and industry best practices. Services will be required on an as needed basis.

5.4.1.5 Overhead Doors: Shall include preventative maintenance program and reactive scheduled preventive maintenance of all automatic and manual overhead door units.

Work will include preventative maintenance inspection, adjustment, lubrication and cleaning of components as recommended by manufacturer and industry best practices.

Services will be required on an as needed basis.

5.4.1.6 General concrete and asphalt maintenance and repairs: shall include repair of formed and placed concrete components such as steps, pads, curbs, post and bollard anchors, walkways, pads, retainments, footings and other related and similar systems. Contractor shall be responsible to repair asphalt parking lots and driveways that includes patching pot holes, sealing cracks and striping. Repairs will be required as they occur where wear and tear, settling, weather and other stresses occur. Core drilling and excavation may be included when that work is necessary. General concrete and asphalt maintenance and repair projects will be required. Workplace safety program and work practices policy will be required.

5.4.1.7 Firestone EPDM Membrane Roof Maintenance: The Contractor shall service and inspect the Firestone EPDM Membrane every six (6) months. Services shall include a visual inspection of the Firestone EPDM Membrane and any needed, non-warranty covered repairs to the membrane roof system, walk pads, boot and pipe penetrations, boot caps, anchor pads, guying bases, curbs, utility penetrations, equipment pads, antennae pads and anchors, metal flashing, masonry flashing, metal sidewall panels, wall caps, area drains, scuppers and other related roof covering and flashing systems. Warranted repairs will be completed by EPDM and scheduled by the COR. Non-warranted repairs shall be completed by the Contractors EPDM certified repair technicians. A leak report is available to the Contractor by request. All repairs shall be considered under task 5.6.

5.4.1.8 Fixed Glass Windows, Glazing Channels and Beds, Aluminum Glazing Channels: The Contractor shall inspect and repair all store fronts, fixed exterior and interior glazing systems, and support apparatus. The work includes repair and replacement of single pane interior and exterior insulated sandwich glass. Design specification for glass and glazing supports and associated systems is available from HITC Building Engineering.