36C10G26Q0065.docx

Sources Sought Notice Sources Sought Notice

GENERAL INFORMATION

SET-ASIDE

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

POINT OF CONTACT*

Contract Specialist Shemika Wray Shemika.wray@va.gov 202-288-2144

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Medical Emergency Alert Devices (MEAD)

THIS IS A REQUEST FOR INFORMATION AND COMMENT.

This announcement constitutes a Sources Sought. This is not a request for offers, quotes, or proposals and in no way does this notice represent a commitment by the Government to issue a solicitation or award a contract. Any information provided in response to this notice is solely for market research purposes.

The Department of Veterans Affairs (VA) Strategic Acquisition Center (SAC) on behalf of the Veterans Health Administration (VHA) Prosthetics Sensory Aid Service (PSAS) is issuing a Sources Sought request for information and request for participation for the Medical Emergency Alert Device (MEAD) Industry Day and to identify potential vendor interest and capability to provide MEADs to VHA. The MEAD assist individuals in emergencies, allowing them to call for help at the push of a button.

To support an informed acquisition decision, the Government will host an Industry Day for MEADs. The dates for oral presentation will be from June 23, 2026, to June 25, 2026. The location of the event will be in Orlando, Florida. All oral presentation appointments will be scheduled in advance. At this time, specific requirements have not been finalized. However, each interested vendor is expected to provide MEAD devices that they’re selling in the commercial sector. As part of the oral presentation, each vendor will have 1.5 hours to present the key features of their MEADs devices and address the topics outlined in the questions provided below. Vendors are asked to bring supporting literature for the demonstration models. If you are interested in attending the MEAD Industry Day provide the following information:

1. Company Name, Point of Contact Information (name, email and phone number),

2. Company Social-Economic Status,

3. Company Business Size for the NAICS Code listed and respond to the questions below.

If you are NOT interested in attending the industry day, please provide the same information with a statement that you will not be attending.

Further instructions for Industry Day will be provided when interested vendors respond and after the close date of the RFI. All information received in response to this RFI that is marked as proprietary will be handled accordingly. See disclaimer below.

Industry feedback and comments received will contribute to determining the method of procurement and any final SOW issued for this requirement.

The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 334220, Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing.

The Product Service Code is 7F20 IT and IT Management Tools/Products (Hardware and Perpetual License Software).

Industry Feedback – Request for Information and Comment

The VA is providing the attached questions for industry review and comment. If your organization has interest in participating and has the potential capacity to supply the products and/or provide the distribution services identified under the anticipated scope, please complete the questions and return them with your notification to participate in the MEAD Industry Day and potential vendor identification.

We are specifically interested in Medical Alert Devices for use in home. We are also interested in any new products currently in development.

At this time, we are not seeking interest in devices for use in hospital or outpatient care settings.

Interested parties should submit a capability statement on the following information:

1. Business Size:

Type of Business of Prime Contractor

(Check all applicable boxes)

Large

Small Disadvantaged Business (SBA Certified)

Women-Owned Small Business

HUB Zone Small Business (SBA Certified)

Veteran Owned Small Business*

Service Disabled Veteran Owned Small Business*

8(a) Small Business (SBA Certified)

*If SDVOSB or VOSB indicates if your company is certified in SBA Veteran Small Business Certification, VetCert (https://veterans.certify.sba.gov/).

2. Does your company maintain any Schedule Contracts (e.g., GSA, GWAC etc.)? If so, list where the required supplies are offered (please provide the contract number, expiration date, and Government point of contact).

3. Are you a distributor or a manufacturer?

MEDICAL ALERT DEVICE QUESTIONS are listed here and on the attached excel worksheet.

Vendor Questions for Industry Day: Medical Alert Devices Vendor: ______________________________________________________ Device(s): ____________________________________________________ Is your device FDA Cleared: _____________________________________ In addition to product literature provided, we are interested in the following questions to be provided in written response in advance of industry day:

4. Are there any additional fees for services, other than the initial cost of the device?

5. What types of devices do you offer (e.g.’s lanyard, wrist, or both)?

6. What (unique or advanced) features does your product have (e.g.: Fall Detection, associated App, GPS/geo-location)?

7. If it provides fall protection, what is the sensitivity/specificity and validated performance for fall detection?

8. Can additional personal contacts be alerted in cases of emergency, and is there a limit to how many contacts?

9. If the device can alert additional contacts, are they notified via text, phone, or both?

10. What is the minimum cellular coverage (e.g. 4G, 5G)?

11. Do you have coverage for Alaska, Hawaii, Puerto Rico, Guam, Philippines?

12. What backup options exist if primary connectivity (cellular or landline) is lost (e.g., battery backup, redundant networks)?

13. What is the typical battery life for each device type and how are low-battery alerts handled?

14. How does the device perform in multi-story homes, apartment buildings, or areas with known cellular “dead zones”?

15. Are there environmental limitations (e.g., extreme heat/cold, high humidity) that affect performance?

16. How is performance affected by interference from other home electronics (Wi‑Fi routers, cordless phones, security systems)?

17. Are there any independent, peer-reviewed, published studies regarding the evidence (efficacy and/or effectiveness) of your product, such as reduced ER visits and hospital admissions?

18. What are the primary clinical populations you designed this device for (e.g., fall risk, dementia, heart failure, post-surgical patients)?

19. Do you evaluate outcomes of your device (e.g., time-to-response, time on floor after a fall, all-cause mortality, caregiver burden, quality of life)?

20. What are the features of your device that your customers find the most useful?

21. What accessibility options are availability for users with: cognitive impairment, limited hand function, low vision/hearing?

22. Is it waterproof?

23. What are the training options for caregivers (multi-lingual, online, written)?

24. What is the location accuracy?

25. What is the escalation playbook and is the escalation configurable?

26. What are the security controls for data?

27. What are the common troubleshooting issues if there is a malfunction?

28. Where are your products manufactured?

29. Have you had supply chain issues, and if so, how did you adapt?

30. What are your capabilities for expedited delivery?

31. Have you had product recalls?

32. What is the length of warranty?

33. What is your warranty process and how does that work?

34. What are your capabilities for warranty replacement and delivery from time of notification that the device is inoperable?

35. How is return shipping of device for warranty replacement handled?

36. What advancements have you seen in this category of device/equipment?

37. What products in this category do you have in development?

38. What does your customer service department cover? Do they handle direct calls from veterans? Are there options designed specifically for users who refuse or forget to wear a device (e.g., in-home sensors, wall buttons, voice-activated units)?

39. Do your device pair to any risk stratification tools or dashboards (e.g., high utilizers, frequent fallers, non-responders)?

40. What are your policies on lost or damaged devices (fees, refurbishment, replacement process)?

41. What is your process and timeline for deactivating devices and securely wiping data at the end of service?

** Do not forward compress (zip) files. zip file extensions will be permanently stripped from email traffic and will not be recoverable. **

All costs associated with responding to this RFI will be the sole responsibility of the respondent. PLEASE NOTE- The Government reserves the right to not respond to any questions received by industry in response to this posting.

All interested parties should submit responses/feedback NLT 3:00PM, Tuesday June 2, 2026. Please send all submissions to the following POCS:

Brian Love, SAC Contracting Officer Brian.love@va.gov

Shemika Wray, SAC Contract Specialist Shemika.wray@va.gov

DISCLAIMER

This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(d) Source Selection Responsibilities, Limitations, responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

See attached document: 36C10G26Q0065 Attachment 1.

Sources Sought Notice