36C10G26D0030_2.docx

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Attached to
R499--VA Claims Processing & Customer Services Support Federal contract opportunity
Solicitation number
36C10G26D0030
Issued by
Department of Veterans Affairs Headquarters

About this file

This is a Justification and Approval (J&A) notice for a sole-source contract award to support Veterans Health Administration claims processing and customer services. The U.S. Department of Veterans Affairs, through its Strategic Acquisition Center in Fredericksburg, Virginia, awarded a Fixed-Price Indefinite Delivery/Indefinite Quantity (FFP IDIQ) contract valued at $517,000,000 to SIGNATURE CHOICE III, LLC (UEI: SEA1J4KKHTN4), located in Oklahoma City, Oklahoma, on September 29, 2026. The contracting authority cited under FAR 6.302-1 indicates this was a sole-source award based on there being only one responsible source available.

The contract supports the Office of Veterans Community Care (VCC) and aims to prevent service lapses in critical VA claims processing and customer services for Veterans and their family members receiving community care while a follow-on contract transition occurs. The Product Service Code is R499 (Claims Processing), and the NAICS code is 524114 (Claims Adjusting and Appraisal Services). The Contracting Officer is Jeffrey Fithen (Jeffrey.Fithen@va.gov, 412-638-7219), and the contracting office is located at 10300 Spotsylvania Avenue, Suite 400, Fredericksburg, Virginia 22408-2697. The J&A documentation was archived 15 days after the response date.

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FINAL_JA_OTFOC_VA Claims Processing and Customer Services.pdf PDF

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Text version

Justification and Approval Notice Justification and Approval Notice

SUBJECT*
VA Claims Processing & Customer Services Support

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
22408-2697
SOLICITATION NUMBER*
36C10G26D0030
DELIVERY/TASK ORDER NUMBER
36C10G26D0030

BASE NOTICE TYPE

ARCHIVE
15 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
R499
NAICS CODE*
524114
CONTRACTING OFFICE ADDRESS
U.S. Department of Veterans Affairs

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

POINT OF CONTACT*

Contracting Officer Jeffrey Fithen Jeffrey.Fithen@va.gov 412-638-7219

AWARD INFORMATION

STATUTORY AUTHORITY*
FAR 6.302-1 - Only one responsible source (except brand name)
AWARD NUMBER*
36C10G26D0030

MODIFICATION NUMBER

AWARD AMOUNT*
517,000,000.00

LINE ITEM NUMBER

AWARD DATE (MM-DD-YYYY)*
09-29-2026

AWARDEE NAME*

CONTRACTOR’S UEI

SIGNATURE CHOICE III, LLC

SEA1J4KKHTN4

AWARDEE ADDRESS LINE 1*

AWARDEE ADDRESS LINE 2*

AWARDEE ADDRESS LINE 3*
7919 MID AMERICA BLVD

AWARDEE ADDRESS LINE 4*

AWARDEE CITY
OKLAHOMA CITY
AWARDEE STATE
OK
AWARDEE ZIP CODE
73135

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This Justification and Approval (J&A) will facilitate the award of an FFP IDIQ Contract that will prevent a lapse in critical services for the Veterans Health Administration (VHA) Office of Veterans Community Care (VCC) in support of Veteran and family member care in the community, while the follow-on transition is underway.

See attached document: FINAL_JA_OTFOC_VA Claims Processing and Customer Services.

*= Required Field
Justification and Approval Notice

Justification and Approval Notice

File details come from the government source that posted it. Updated .