36C10G24Q0139_2.docx

DOCX document 28 KB Posted

Attached to
U099--VA Contact Center Training Federal contract opportunity
Solicitation number
36C10G24Q0139
Issued by
Department of Veterans Affairs Headquarters

About this file

This document is a Request for Quote (RFQ) Notice for VA Contact Center Training services. The U.S. Department of Veterans Affairs, Office of Integrated Veteran Care is seeking these services under Solicitation Number 36C10G24Q0139. The RFQ is being issued as a set-aside for Service Disabled Veteran Owned Small Businesses (SDVOSB) under NAICS code 611430 with a $15 million size standard. Offers are due by August 5, 2024 at 3:00 PM Eastern and should be emailed to the Contracting Officer, Justin Sink, and Contract Specialist, Jennifer Balsiger. The Government reserves the right to award without discussions. The RFQ incorporates FAR provisions and clauses current as of FAC 2024-04 issued on May 1, 2024. The RFQ package includes the Performance Work Statement, Pricing Spreadsheet, and Past Performance Questionnaire as attachments.

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Other files for this federal contract opportunity

Other files attached to U099--VA Contact Center Training, newest first.
File Type Posted
Award Notice 36C10G24C0009_1.docx DOCX document
Attachment B - Pricing Spreadsheet Updated.xlsx XLSX spreadsheet
36C10G24Q0139 0001.docx DOCX document
Attachment E Contractor Questions Answers.xlsx XLSX spreadsheet
Attachment D - Questions.xlsx XLSX spreadsheet
36C10G24Q0139_RFQ Final.pdf PDF
Attachment A - Performance Work Statement Revised.docx DOCX document
Attachment C - Past Performance Questionnaire.docx DOCX document
Attachment B - Pricing Spreadsheet.xlsx XLSX spreadsheet

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Text version

RFQ Notice Draft RFQ Notice

SUBJECT*
VA Contact Center Training

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
22408-2697
SOLICITATION NUMBER*
36C10G24Q0139
RESPONSE DATE/TIME/ZONE
08-05-2024 3PM EASTERN TIME, NEW YORK, USA
ARCHIVE
15 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
SET-ASIDE
SDVOSB
PRODUCT SERVICE CODE*
U099
NAICS CODE*
611430
CONTRACTING OFFICE ADDRESS
U.S. Department of Veterans Affairs

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

POINT OF CONTACT*

Jennifer Balsiger jennifer.balsiger1@va.gov

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Purpose Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) is seeking services in support of VA Contact Center Training. This is a Combined Synopsis/Solicitation for VA Contact Center Training services in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation number 36C10G24Q0139 is issued for this combined synopsis/solicitation; this solicitation is being issued as a Request for Quote (RFQ). This combined synopsis/solicitation incorporates provisions and clauses in effect through Federal Acquisition Regulation; Federal Acquisition Circular (FAC) FAC 2024-04, 05/01/2024.

Requirement Description: VA Contact Center Training Services

The Government reserves the right to award without discussions.

The associated North American Industrial Classification System (NAICS) code for this procurement is 611430 Professional and Management Development Training and the associated size standard is $15 million employees. This procurement action is issued as a set-aside for Service Disabled, Veteran Owned, Small Business (SDVOSB). This acquisition is for a single award contract in accordance with FAR Part 13.5.

Points of Contact Contracting Officer: Justin Sink, VA Strategic Acquisition Center – Virginia (SAC-V), Email: Justin.Sink@va.gov Contract Specialist: Jennifer Balsiger, VA Strategic Acquisition Center – Virginia (SAC-V), Email: Jennifer.Balsiger1@va.gov

Offers Offers are due no later than August 5, 2024, by 3:00PM Eastern. Responses are to be emailed to the following:

Justin.Sink@va.gov and Jennifer.Balsiger1@va.gov

All email correspondence for this RFI must reference VA Contact Center Training and Company Name in the subject line of the email as follows:

VA Contact Center Training Draft RFQ _Company Name

See attached document: 36C10G24Q0139_RFQ Final.

See attached document: Attachment A - Performance Work Statement Revised.

See attached document: Attachment B - Pricing Spreadsheet.

See attached document: Attachment C - Past Performance Questionnaire.

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice See attached document: Attachment D - Questions.

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

///////////////////////////////////////////////////////////// Nothing Follows ///////////////////////////////////////////////////////////////

*= Required Field
Sources Sought Notice

Sources Sought Notice

File details come from the government source that posted it. Updated .