36C10G23Q0036_1.docx

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5963--Connected Care Product Catalog (CCPC)
Solicitation number
36C10G23Q0036
Issued by

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This is a solicitation from the Department of Veterans Affairs for multiple Blanket Purchase Agreements to establish the Connected Care Product Catalog in support of the Office of Connected Care. The solicitation seeks quotes for commercial products and services with a total period of performance of sixty months from award date. Offerors must submit all questions by July 13, 2023 and quotes are due by August 3, 2023. Pricing will be evaluated, though Service Level Agreement fees of 3% will be applied to government-placed orders for acquisition-related services. Quarterly sales reports including total fees collected are required. The solicitation involves products under NAICS codes 334111 for Electronic Computer Manufacturing and 339113 for Surgical Appliance and Supplies Manufacturing.

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Other files

File Type Posted
36C10G23Q0036 0006 - CO Signed.pdf PDF
36C10G23Q0036 0002.docx DOCX document
Attachment B - Price Cost Schedule_25Jul23.xlsx XLSX spreadsheet
SOW Attach 3 Product List_25Jul23.xlsx XLSX spreadsheet
36C10G23Q0036 0001.pdf PDF
36C10G23Q0036 0001.docx DOCX document
Attachment A - SOW FINAL.docx DOCX document
Attachment D - Technical Volume Template_CCPC.xlsx XLSX spreadsheet
SOW Attach 1 Background_CCPC.docx DOCX document
BNJ_NATUS_CCPCV2_Redacted.pdf PDF
SOW Attach 2 Products Available on Current Contract_CCPC.xlsx XLSX spreadsheet
Attachment C - CCPC Questions and Answers.xlsx XLSX spreadsheet
Attachment B - Price Cost Schedule.xlsx XLSX spreadsheet
SOW Attach 3 Product List_CCPC_FINAL.xlsx XLSX spreadsheet
BNJ_GLOBAL MED_CCPC cdpV2_Redacted.pdf PDF
BNJ_EKO_CCPCV2_Redacted.pdf PDF
BNJ_PEXIP_CCPC cdpV2_Redacted.pdf PDF
BNJ_CANON_CCPCV2_Redacted.pdf PDF
BNJ_APPLE_CCPC cdpV2_Redacted.pdf PDF
BNJ_ARANZ_CCPC cdpV2_Redacted.pdf PDF
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36C10G23Q0036

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10G23Q0036 07-7-2023 Adam Vulgamore 08-03-2023

EDT

36C10G U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center 10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697 X 334111 1250 Employees Net 30 N/A X 36C10G U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center 10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

VAFSC

U.S. Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin TX 78714-8917 1 (877) 489-6135 See CONTINUATION Page However, Quoters do not need to submit quotes for all product Grouping to be considered for award.

$0.00 See CONTINUATION Page X X X Adam Vulgamore

VA-OPAL-SAC-2023-0012

Questions: Submit all Questions related to this RFQ no later than 12:00PM on July 13, 2023 in accordance with Instructions in this solicitation.

Care (OCC) Telehealth Connected Care Product Catalog (CCPC).

Veteran Health Administration (VHA) Office of Connected Blanket Purchase Agreements (BPA) in support of This is a Request for Quote (RFQ) to establish multiple OPAL | Strategic Acquisition Center (SAC):

U.S. Department of Veterans Affairs See Statement of Work (SOW) Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 SOLICITATION DESCRIPTION4
B.2 CONTRACT ADMINISTRATION DATA4
B.3 PRICE/COST SCHEDULE7
B.4 GOVERNING LAW CLAUSE (Continuation of Schedule of Supplies/Services)7
B.5 VETERAN SMALL BUSINESS CERTIFICATION (VETCERT)8
B.6 DATA RIGHTS8
B.7 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:8
B.8 NOTIFICATION OF SUBSTITUTED AND BACK-ORDERED ITEMS:10
B.9 WARRANTY10
B.10 TECHNOLOGY REFRESH/ENHANCEMENT (TRE) PROCEDURES10
B.11 AUTHORIZED LIMITS12
B.12 OBLIGATION OF FUNDS13
B.13 ORDER PLACEMENT13
B.14 AUTHORIZED REPRESENTATIVES13
B.15 DELIVERY TICKETS13
B.16 FEDERAL HOLIDAYS14
B.17 INVOICES14
SECTION C - CONTRACT CLAUSES15
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)15
C.2 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)21
C.3 VAAR 852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS (FEB 2023)21
C.4 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)21
C.5 IT CONTRACT SECURITY22
C.6 SAC 18-01 – SAC Service Level Agreement Fee and Submission of Quarterly Sales Reports; Open Market (Jan 2016)31
C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)33
C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (June 2023)35
C.9 ORGANIZATIONAL CONFLICT OF INTEREST43
C.10 MANDATORY WRITTEN DISCLOSURES45
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS46
SECTION E - SOLICITATION PROVISIONS47
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAR 2023)47
E.2 52.212-1 ADDENDUM TO INSTRUCTIONS TO QUOTERS - COMMERCIAL ITEMS51
A. BASIS FOR AWARD51
B. EVALUATION APPROACH AND BASIS FOR AWARD51
C. QUOTE SUBMISSION54
E.3 52.204-24 REPRESENTATION REGARDING CERTAINTELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)57
E.4 52.204-26 COVERED TELECOMMUNICATION EQUIPMENT OR SERVICES-REPRESENTATION (OCT 2020)60
E.5 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (AUG 2020)60
E.6 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)62
E.7 52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)64
E.8 52.216-1 TYPE OF CONTRACT (APR 1984)64
E.9 52.225-5 TRADE AGREEMENTS (DEC 2022)64
E.10 52.225-6 TRADE AGREEMENTS CERTIFICATE (FEB 2021)67
E.11 52.233-2 SERVICE OF PROTEST (SEP 2006)68
E.12 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)68
E.13 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)69
E.14 UTILIZATION OF SUPPORT CONTRACTORS BY THE GOVERNMENT86

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 SOLICITATION DESCRIPTION

Description of agreement: The Contractor shall furnish the equipment outlined herein when requested by the contracting officer or an authorized representative of the contracting officer, or as detailed in the Statement of Work, during the Period of Performance.

Individuals authorized to purchase under the BPA: A list of individuals authorized to purchase under the BPA, will be identified by name and title of position, organizational component, and the dollar limitation per purchase for each position title or individual shall be furnished to the supplier by the contracting officer.

Name
Title
Organization
Dollar Limit per Order
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD

This is a solicitation for commercial products and services prepared in accordance with FAR Part 12 and supplemented with additional information included herein under NAICS Code 334111 – Electronic Computer Manufacturing (Primary NAICS Code) and 339113 – Surgical Appliance and Supplies Manufacturing.

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2023-01 and any updates thereafter.

Section B.3 below references the Price Schedule, which is attached as an excel sheet titled “Attachment B – Price Cost Schedule_CCPC”.

The provision at 52.212-1, “Instructions to Offerors -- Commercial,” applies to this acquisition. See Section E below for addenda.

The total Period of Performance (POP) is sixty months from award date.

Offerors shall submit all questions relating to the solicitation on Attachment C – CCPC Questions and Answers by the specified date and time to the Contracting Officer as specified in the Instructions to Offerors.

B.2 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Strategic Acquisition Center – Office of Procurement, Acquisition, and Logistics Department of Veterans Affairs 10300 Spotsylvania Avenue, Suite 400 Fredericksburg, VA 22408

Contracting Officer (CO):Adam J. Vulgamore
adam.vulgamore@va.gov
(202) 876-8529
Contract Specialist (CS):Lesa Duran
lesa.duran@va.gov

Contracting Officer’s

Representative (COR)Suzanne Snider
suzanne.snider@va.gov
(612) 467-5876

The CO reserves the right to designate Contracting Officer’s Representatives (COR) for the contract and/or for individual task orders issued hereunder. The CO will issue designation letters to any CORs and to the contractor that set forth in writing the extent of the COR’s authority to act on behalf of the CO, the limitations on the COR’s authority, and the period covered by the designation. In no event will any COR possess authority to make any commitments or changes that affect price, quality, quantity, delivery, or other terms and conditions of the contract or any task orders issued hereunder nor in any way direct the contractor or its subcontractors to operate in conflict with the terms and conditions of the contract or any task order.

a. Contractor Remittance Address: All payments by the Government to the contractor will be made in accordance with:

[X]52.232-33, Payment by Electronic Funds Transfer – System for Awards Management
[ ]52.232-35 -- Designation of Office for Government Receipt of Electronic Funds Transfer Information (See Full Text for Details)

[X ] 52.232-36, Payment by Third Party,

b. Invoices: Invoices shall be submitted in arrears:

Monthly[ ]
Quarterly[ ]
Semi-Annually[ ]
Other[X] In accordance with section below marked A Invoicing

c. VA Contracting Officer Representative (COR) or other designated Point of Contact (POC). A COR will be appointed per order

d. Contractor Invoice Instructions. Invoicing instructions will be specified on each Task/Delivery order.

e. Acknowledgement of Amendments. The Contractor acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

f. Reporting sales and the submission of the Service Level Agreement (SLA) fee is required on a quarterly basis. Any further reporting requirements will be defined at the DO level.

g. Interrelationships of Contractors

The Government has entered into other contractual relationships in order to provide technical services throughout VA. These services are separate but may be related to or in close proximity to those provided under this contract. Contractors may be required to coordinate with other contractors in providing services. Contractors may be required to sign a Non-Disclosure Agreement (NDA) prior to commencing services under the BPA.

2. Invoicing: The following instructions apply to Government placed Orders only:

a. All payments by the Government to the contractor will be made in accordance with 52.232-33, Payment by Electronic Funds Transfer – System for Award Management.

b. Additional invoicing instructions may be specified at the Delivery Order level.

c. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Request.

d. FSC MANDATORY ELECTRONIC INVOICE SUBMISSION: Contractors are required to submit payment requests in electronic form in accordance with the submission instructions below.

TUNGSTEN ELECTRONIC INVOICE SUBMISSION

FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Contracting POC: Adam Vulgamore COR (Contracting Officers Representative): Suzanne Snider Contract/Delivery Order Number: TBD Purchase Order Number: TBD

e. Vendor Electronic Invoice Submission Methods:

Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods below.

i. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

ii. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org)

f. Vendor e-invoice Set-Up Information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below.

1. Tungsten e-Invoice Setup Information: 1-877-489-6135

2. Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

3. FSC e-Invoice Contact Information: 1-877-353-9791

4. FSC e-invoice email: vafsccshd@va.gov

See https://www.fsc.va.gov/einvoice.asp for more information.

B.3 PRICE/COST SCHEDULE

This is a Department of Veterans Affairs acquisition for multiple Blanket Purchase Agreements (BPA) for the Office of Connected Care (OCC) Connected Care Product Catalog (CCPC) in accordance with the Statement of Work (SOW). Period of Performance is sixty (60) months from award date.

*Please see Attachment B for Price Schedule B.4 GOVERNING LAW CLAUSE (Continuation of Schedule of Supplies/Services) Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrink-wrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.5 VETERAN SMALL BUSINESS CERTIFICATION (VETCERT)

Pursuant to the FY 2021 National Defense Authorization Act, certification authority for SDVOSBs and VOSBs has transferred from VA’s Center for Verification and Evaluation to the SBA. Any clause that references verification in the Vendor Information Pages database shall be understood to instead reference certification in SBA’s Veteran Small Business Certification Program (VetCert).

B.6 DATA RIGHTS

The Government shall receive Unlimited Rights to data first produced in performance of this contract IAW FAR 52.227-14, “Rights in Data-General” (MAY 2014). This includes all rights to source code and any and all documentation created in support thereof. License rights in any Commercial Computer Software shall be governed by FAR 52.227-19, “Commercial Computer Software License” (DEC 2007). Any data delivered shall be submitted and protected IAW VA handbook 6500.

B.7 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

Definitions.

Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this order.

Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

Software License Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software The Government may use the software in a networked environment.

Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

Software Maintenance and Technical Support

(a)If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the Contractor is neither authorized nor permitted to renew any of the previously furnished services.
(b)The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.
(c)The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).
(d)If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the Contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost.

B.8 NOTIFICATION OF SUBSTITUTED AND BACK-ORDERED ITEMS:

The Contractor shall notify the Ordering Office point of contact within one (1) business day for non-emergency Orders and within four (4) hours of an emergency Order if any parts/materials cannot be delivered in accordance with the individual Order delivery requirements. To ensure that the correct items are shipped, the Contractor shall not substitute items without prior approval by the Contracting Officer and Contracting Officer Representative. Instances where the Contractor cannot meet the Government’s requirement(s), the Contractor shall notify the Contracting Officer and Contracting Officer Representative of the shortest delivery period available.

B.9 WARRANTY

Items acquired under this contract may require additional warranty protection beyond that provided under 52.212-4. Commercial warranties shall be transferred to the Government.

B.10 TECHNOLOGY REFRESH/ENHANCEMENT (TRE) PROCEDURES

During the performance of this contract the Government may solicit, and at the Contractor's discretion may submit Technology Refresh/Enhancement (TRE) proposals. TRE means any changes and/or enhancements within the functional categories and/or contract line items contained in this contract. The TRE shall contain the documentation by which any proposed change is described, justified, and submitted to the procuring activity for approval or disapproval. These TREs, must be within the general scope of this contract, may be requested by the Government and/or proposed by the contractor, for certain requirements specified herein. The TREs may include but are not limited to enhancements, technology refresh or renewal, and/or for any other purpose which present a system or service performance advantage to the Government. Improvement in technology which better provides for the needs of patients, employees, or other users with disabilities is especially encouraged. Implementation of an approved TRE will occur by contract modification and may be a supplemental agreement to the base contract.

1. At a minimum, any proposal submitted by the Contractor pursuant to this section of the contract shall include the following information:

a. A statement to the effect that the proposal is being submitted pursuant to this language;

b. A detailed technical description of the proposed changes;

c. A detailed comparison between the existing contract requirements and the proposed changes, including the advantages and disadvantages of each;

d. An itemized list of each contract requirement, including any delivery schedules or completion dates that would, in the Contractor's opinion, be affected by the proposed changes;

e. An estimate of any change (increase or decrease) to the contract's price, including any related cost; in the event that there is a price change (particularly a price increase), a fair and reasonable price determination shall be conducted, therefore the Contractor may be required to submit supporting documentation to justify this pricing, and in some cases other than certified cost or pricing data may be required.

f. Price Challenge: For any items on contract, in the event that market changes support more favorable prices in the marketplace, the Government may issue a price challenge to the Contractor asking for further rationale to support the current pricing.

g. An estimate of the date by which the Government should accept the proposal in order to receive maximum benefits; and,

h. The date until which the proposal is valid. (This date must provide reasonable time for the Government to review the proposal.)

2. The Contractor may withdraw, in whole or in part, any improvement proposal which is not accepted by the Government within the specified time for acceptance.

3. The Contracting Officer shall accept or reject any improvement proposal by giving the Contractor written notice of such acceptance or rejection.

4. If the proposal is accepted, the Contracting Officer shall issue a contract modification to incorporate any necessary changes into the contract, including any increase or decrease in the contract price. Changes in the terms and conditions of this contract may be made only by written agreement of the parties and shall be made in accordance with FAR 52.212-4(c), Contract Terms and Conditions – Commercial Products and Commercial Services. Also, reference (e) and (f) above.

5. Unless and until the contract is modified in writing to incorporate any changes resulting from the Government's acceptance of an improvement proposal, the Contractor shall continue to perform in accordance with the contract's existing terms and conditions.

6. The Contracting Officer's decision to accept or reject any improvement proposal shall be final and shall not be subject to the terms cited in the dispute's clause. Furthermore, the Government shall not be liable for the direct reimbursement of any proposal costs. In no event shall the Government be liable for any additional costs incurred by the Contractor due to the Government's delay in accepting or rejecting any improvement proposal.

7. The Contractor is requested to identify specifically any information contained in its improvement proposal which it considers confidential and/or proprietary and which it prefers not to be disclosed outside the Government. The Contractor's identification of information as confidential and/or proprietary is for informational purposes only and shall not be binding on the Government. The Contractor is advised that such information may be subject to releases under the Freedom of Information Act (5 U.S.C. 552).

8. When presented with a proposal pursuant to this section, the Government reserves the right to exercise one of the following options:

a. Accept the proposed product at the price proposed by the Contractor

b. Negotiate more favorable prices when the proposed pricing is not supported; or

c. Decline the proposal when the proposed prices are not supported.

B.11 AUTHORIZED LIMITS

Individual BPA Orders placed against this Agreement by the Government will not exceed $7,500,000.00/per Order. This is a limit and not a guarantee. The authorized Ceiling Limit of the Agreement is set at $100,000,000.00 over the period covered by the Agreement; this ceiling is also not a guarantee. The Ceiling Limit may also be raised in association with order Limit increases or other conditions which, by mutual agreement of the parties, maybe considered necessary. Authorization for individual Orders above the stated Order and/or Ceiling Limits must be coordinated through the Contracting Officer before larger valued orders can be issued and )prior to commencement of work.

B.12 OBLIGATION OF FUNDS

This BPA does not obligate any funds. The Government is obligated only to the extent of authorized orders placed against the BPA through the CCIN vendor and by the Government.

B.13 ORDER PLACEMENT

The CCIN Contractor(s) shall fill orders placed by the Government under this effort by establishing commercial agreements with the BPA holders to distribute the specific supplies identified on the CCPC Product List, as explained in further detail in the Statement Work, attached as Attachment A.

B.14 AUTHORIZED REPRESENTATIVES

The primary Contracting Officer (CO) for this Agreement is:

Adam Vulgamore Contracting Officer Strategic Acquisition Center-Virginia (SAC-V) Office of Procurement, Acquisition and Logistics (OPAL) Department of Veterans Affairs 10300 Spotsylvania Ave, Suite 400, Fredericksburg, VA 22408 Adam.Vulgamore@va.gov

The primary Contracting Officer's Representative (COR) for projects under this Agreement will be designated at the time of award.

The Primary and/or Secondary COR will be responsible for technical monitoring of the contractor's performance and deliveries. The COR and the Contractor's Representative shall work together to ensure that all contractual requirements are being met. The COR will interpret specifications or technical portions of the work. The COR is not authorized to perform, formally or informally, any of the following actions:

(1) Promise, award, agree to award, or execute any contract, contract modification, or notice of intent that changes or may change this contract;

(2) Waive or agree to modification of the delivery schedule;

(3) Make any final decision on any contract matter subject to the Disputes Clause;

(4) Terminate, for any reason, the contractor's right to proceed;

(5) Obligate in any way, the payment of money by the Government. Only a warranted Contracting Officer is authorized to obligate funds on this or any other contract action.

The contractor shall immediately notify the Contracting Officer in writing if the COR has taken an action (or fails to take action) or issues directions (written or oral) that the contractor considers to exceed the above limitations.

The contractor shall provide the Contracting Officer information copies of all correspondence to the COR.

B.15 DELIVERY TICKETS

The following instructions apply to Government placed Orders only:

All shipments under the agreement shall be accompanied by delivery tickets or sales slips that shall contain the following minimum information:

(i) Name of supplier.

(ii) BPA number.

(iii) Date of purchase.

(iv) Purchase number.

(v) Itemized list of supplies or services furnished.

(vi) Quantity, unit price, and extension of each item, less applicable discounts (unit prices and extensions need not be shown when incompatible with the use of automated systems, provided that the invoice is itemized to show this information).

(vii) Date of delivery or shipment.

B.16 FEDERAL HOLIDAYS

Unless specifically authorized in writing by the Contracting Officer, no services will be provided and no charges will be incurred and/or billed to any order on this contract on any of the Federal Holidays listed below.

New Year’s Day
Labor Day
Birthday of Martin Luther King, Jr.
Columbus Day
Washington’s Birthday
Veterans' Day
Memorial Day
Thanksgiving Day

Juneteenth Independence Day Christmas Day

B.17 INVOICES

The following instructions apply to Government placed Orders only:

a. Inspection and acceptance shall be accomplished as follows: The Government, for all services furnished under any resulting order, hereby designates the COR in the program office as the point of final inspection and acceptance. The BPA holder will submit each invoice, including all back-up data, to the COR for review and signature. When the COR receives an accurate and complete invoice, he/she will return a signed copy to the BPA holder within five (5) working days. If the invoice is incomplete or inaccurate, the COR will return the unsigned invoice to the BPA holder for correction. The COR will then instruct the BPA holder to electronically submit the invoice per the instructions outlined in Section B.1 above. The COR will approve the electronic invoice for payment. Final payment for each order will be accomplished by final invoice accompanied by a receiving report submitted by the BPA holder to the COR.

b. An itemized invoice shall be submitted at least monthly or upon expiration of this BPA, whichever occurs first, for all deliveries made during a billing period and for which payment has not been received. These invoices need not be supported by copies of delivery tickets.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 4701 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

(End of Clause)

C.2 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

The Contracting Officer reserves the right to designate representatives to act for him/her in furnishing technical guidance and advice or generally monitor the work to be performed under this contract.

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