36C10D25Q0140 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

VA

08-14-2025 00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington

DC

20006 00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington

DC

20006

36C10D25Q0140 07-28-2025

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 08-22-2025 9:00 EDT See CONTINUATION Page The purpose of Amendment 1 is to provide the following:

A. Update period of performance within the performance work statement.

B. Update line items and period of performance in the schedule (line items).

C. Update solicitation due date:

Original Solicitation Due date: 08-Aug-2025 by 2:00 PM EST Updated Due Date: 22-Aug-2025 by 9:00 AM EST

Joshua Gallien

VA-VBA-2024-0011

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Mailroom equipment maintenance and support in accordance with the statement of work.

Contract Period: Base POP Begin: 10-01-2025 POP End: 07-31-2026 PRINCIPAL NAICS CODE: 811210 - Electronic and Precision Equipment Repair and Maintenance PRODUCT/SERVICE CODE: J075 - Maintenance, Repair, and Rebuilding of Equipment - Office Supplies and Devices

Mailroom equipment maintenance and support in accordance with the statement of work.

Contract Period: Option 1 POP Begin: 08-01-2026 POP End: 07-31-2027

PRODUCT/SERVICE CODE: J075 - Maintenance, Repair, and Rebuilding of Equipment - Office Supplies and Devices

Mailroom equipment maintenance and support in accordance with the statement of work.

Contract Period: Option 2 POP Begin: 08-01-2027 POP End: 07-31-2028

PRODUCT/SERVICE CODE: J075 - Maintenance, Repair, and Rebuilding of Equipment - Office Supplies and Devices

A.2 STATEMENT OF WORK

Maintenance Agreement Mailing Equipment VA Regional Office – Milwaukee, Wisconsin (VARO)

A. INTRODUCTION

The Department of Veterans Affairs, Veterans Benefits Administration has a requirement to purchase a maintenance service contract for Annual Preventative Maintenance/Emergency and Other Unscheduled Repairs as needed for two (2) pieces of Pitney Bowes mailing equipment located at the Milwaukee VARO.

B. PLACE OF PERFORMANCE

VA Regional Office 5400 W. National Avenue Milwaukee WI, 53214

C. PERIOD OF PERFORMANCE

The contractor shall furnish services in accordance with the SOW necessary to support existing Pitney Bowes mailing equipment, for one (1) ten (10) month base contract period and two (2) 12-month annual option years, to be exercised at the Contracting Officer’s discretion.

D. CONTRACT TYPE

This is a Firm-Fixed Price Services requirement to provide annual preventative maintenance and repair services in accordance with this SOW.

E. APPLICABLE REFERENCES

1. Privacy Act of 1974, 5 USC 552a

2. VA Directive 6300, Records and Information Management

3. VA Directive and Handbook 0710, Personnel Suitability and Security Program

F. Scope

The purpose of this statement of work is to provide annual preventative maintenance and repair services to the existing Pitney Bowes equipment currently in use at the Milwaukee VA Regional Office. The contractor shall provide all supervision, labor, parts, equipment, transportation, supplies and disposal necessary to provide maintenance and repair services for the equipment identified in this document.

G. WORK REQUIREMENTS

1. TECHNICAL REQUIREMENTS

a) The contractor shall provide annual preventative maintenance/emergency and other unscheduled repair services for two (2) Pitney Bowes mailing equipment machines located at the VA Regional Office – Milwaukee, mail room. The maintenance agreement shall include: On-site service calls for repairs, OEM replacement parts, labor, technical telephone support, training, replacement print head, loaner equipment, postage rates and software/firmware updates for the postage meter.

a.1) Upon completion of scheduled maintenance calls the contractor shall provide a written report stating at minimum: Date & Time of services, technician name, equipment serviced, services/repairs completed. The service report shall be provided to the VA Point of Contact (POC) within 72 hours of services. Any repairs required shall be made at no additional cost to the government and be completed within 48 hours of discovery unless a mutually agreeable alternate time is established .

b) Calls for unscheduled repairs made during regular operating hours shall be responded to the same day, unless a mutually agreeable alternate time is established. If the call is made outside of normal operating hours, the contractor shall respond within 24 hours. Operating hours are Monday-Friday 8:00 am to 4:00 pm central time, excluding federal holidays.

b.1 Upon completion of unscheduled repair service calls the contractor shall provide a written report stating at minimum: Date & Time of service, technician name, equipment repaired, services/repairs needed and/or completed. The service report shall be provided to the VA Point of Contact (POC) within 72 hours of services. Any repairs required shall be made at no additional cost to the government and be completed within 48 hours of discovery, unless a mutually agreeable alternate time frame is established

c) The POC will monitor the service.

d) The contractor is responsible for maintaining liability insurance for the duration of the contract and for following all pertinent federal security regulations regarding VA Information and Information System Security.

2. ADDITIONAL REQUIREMENTS

a) Deliverables

1. The contractor shall provide written service reports to the VA POC with the specified minimum information and within the time frames as specified in the above document.

2. The contractor shall provide services identified in this contract between the hours of 8:00am and 4:00pm Monday through Friday (CST), except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

H. SUPPORTING INFORMATION

1. GOVERNMENT FURNISHED PROPERTY: None

2. WARRANTY: Work performed by the contractor under this contract shall be warranted by the contractor at no additional cost to the Government to include reperformance for 12 months from the date of completion of the work and replacement of any parts repaired or replaced during the initial work.

3. CONTRACT CHANGES/MODIFICATIONS: The Contracting Officer (CO) is the only person authorized to approve changes or modify any of the requirements under this project and not withstanding any provisions contained elsewhere in this solicitation/contract, said authority remains solely with the CO. In the event the contractor effects any such change at the direction of any person other than the CO, the change will be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in cost incurred as a result thereof.

Contractual problems, of any nature, which might occur during the life of the contract must be handled in conformance with very specific public laws and regulations (e.g., Federal Acquisition Regulation), and must be referred to the CO for resolution. Only the CO is authorized to formally resolve such problems. Therefore, the user and the contractor are hereby directed to bring all such contractual problems to the immediate attention of the internal POC and the CO.

Any request for contract changes/modifications shall be submitted to the CO.

All correspondence concerning this contract, such as requests for information, explanation of terms, and contract interpretations, shall be submitted to the CO.

SECURITY

All Contractors and Contractor personnel shall be subject to the same Federal security and privacy laws, regulations, standards and VA policies as VA, including the Privacy Act, 5 U.S.C.§552a, and VA personnel, regarding information and information system security. Contractors must follow policies and procedures outlined in VA Directive 6500, Information Security Program; and VA Handbook 6500.6.

Contractor Personnel Security

a. Any individual who requires access to the VA site(s), personally identifiable information (PII) and/or access to VA local area network (LAN) systems shall be the subject of a favorable fingerprint check (SAC) adjudicated by VBA Personnel Security Office (PERSEC). Individuals are required a background investigation and must receive a favorable adjudication from the VA Personnel Security and Adjudication Center (PSAC). These requirements are applicable to all sub-contractor personnel requiring any Background Investigation (BI) conducted by Defense Counterintelligence Security Agency (DCSA).

b. The level of BI will be in accordance with VA Directive 0710 dated June 4, 2010 and is available at http://www.va.gov/vapubs/viewPublication.asp?Pub_ID=487&FTyp.

Background Investigation: The Contractor employee level of BI required for this effort is:

Low Risk (T1) Security – Employees Moderate Risk (T2) – Managers and Directors Note: The position sensitivity should reflect the results from the completion of the PDAT versus the title of the individual.

Investigation Documents: Immediately after contract award, the COR will provide the Contractor with the following background investigation documents to be completed by the Contractor and returned thru the COR to VBA PERSEC to begin the background investigations process for all contract employees working on the contract who will have access to VA/VBA facilities, VA systems, or privacy data:

1. Background Investigation Request Worksheet

1. Optional Form 306 – Declaration of Federal Employment

1. VBA Contractor Fingerprint Request Form

1. VA Form 0710 – Authorization for Release of Information Fair Credit Report (if T2 or higher)

1. (SC) Self-Certification Form (if applicable)

1. VA Form 0711 – Request for Personal Identity Verification Card

1. SIC Contractor Background Request Form (unsigned)

Submitting Completed Package: Upon receipt of documents listed above from the COR, the COR will submit the background investigation package to VBA’s Personnel Security Specialist. Upon notification of favorable fingerprint results, the COR should request the official VA email account and will be notified of all background investigation requirements preventing the Contractor from an immediate onboard. Thereafter, the Contractor shall receive an email notification from DCSA including detailed instructions regarding completion of the background clearance application process in the Electronic Questionnaires for Investigations Processing (e-QIP) system. e-QIP is an online, internet accessible system, where the Contractor employee shall complete the security questionnaire required for OPM to process background investigation. Once the e-QIP is released by VBA PERSEC, scheduled by OPM, the Contractor may begin work while the background investigation is ongoing.

Reciprocation: Contractors who have current favorable background investigation previously conducted by OPM or DCSA may be accepted through reciprocation. When a previous personnel security clearance is currently held, it does not preclude the Contractor form submitting a complete Background Investigation Package as stated above to the COR immediately after contract award for all Contractor employees who will be working on the contract.

Pre-Screen: The Contractor shall prescreen all personnel who require access to VA site(s) and/or access to VA LAN systems to ensure they maintain a U.S. citizenship or Alien Registration that authorizes them to work in the U.S., and are able to read, write, speak, and understand the English language.

Contractor Performance: Contract performance shall not commence before

1. The VBA has confirmed favorable fingerprint results, or

1. PSAC confirms that it has received the Contractor’s investigative documents, The documents are complete, and that the background investigation information has been released to OPM for scheduling of the background investigation, or

1. VBA or the PSAC has confirmed that the verified investigation will be reciprocated.

Copy of Certificate of Investigation (COI): The COR will notify and forward the Contractor a copy of the Certificate of Investigation when the background investigation has been favorably completed or a Certificate of Eligibility (Form 4236) if the investigation has been reciprocated. The Contractor, if notified, of an unfavorable adjudication by the Government, shall withdraw the employee from consideration from working under the contract. Failure to comply, the Contractor personnel security requirements may result in termination of the contract for default.

Responsibility: The Contractor shall be responsible for the actions of those contract and subcontract employees it provides to perform work for the VBA. In the event damage arises from work performed by Contractor employees the Contractor will be responsible for resources necessary to remedy the incident.

Vendor Selection: Should the Contractor use a vendor other than OPM or DCSA to conduct background investigations, the investigative company must be certified by OPM/DCSA to conduct Contractor background investigations. The Vendor Cage Code number must be provided to the VA PSAC, which will verify the information and conclude whether access to the Government’s site(s) and/or VA LAN systems can be granted.

Investigative History: The investigative history for Contractor personnel working under this contract must be maintained in the databases of either OPM or DCSA.

Government Responsibilities:

· After the VBA PERSEC has quality controlled the BI package from the Contractor, the VBA PERSEC will send a courtesy e-mail notification to the Contractor and the COR identifying the e-QIP email from DCSA including detailed instructions regarding completion of the BI application process and the level of background that was requested.

· Upon receipt of required background investigative documents, VBA PERSEC will review the background investigative documents for completion and initiate the background investigation by forwarding the background investigative documents to OPM to conduct the BI. If the background documents are not complete, VBA PERSEC will notify the Contractor and COR of deficiencies and include corrective instructions.

· VBA PERSEC will pay for background investigations and reciprocals processed through the VA PSAC and conducted by OPM in advance.

· The COR will notify and forward the Contractor a copy of the Certificate of Investigation when the BI has been favorably adjudicated or a Certificate of Eligibility (Form 4236) if the investigation has been reciprocated. The COR will also notify the Contractor of an unfavorable adjudication by the Government.

Training

a. All Contractor and sub-contractor personnel requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and networks:

1) Sign and acknowledge understanding of and responsibilities for compliance with the National Rules of Behavior related to access to VA information and information systems.

2) Successfully complete any cyber security or privacy training as required for VA personnel with equivalent information and/or system access.

b. The Contractor shall provide to the Contracting Officer a copy of the training certificates and signed Rules of Behavior for each applicable employee within 30 days from the date TMS access is granted and annually thereafter, as required. These online courses are located at https://www.tms.va.gov/learning/user/login.jsp

Mail Machine Maintenance