RFI Note 11.21.24.docx

DOCX document 12 KB Posted

Attached to
VA Contact Center Experience Modernization (VCCEM)
Solicitation number
36C10B25Q0073
Issued by

About this file

This document is a Request for Information (RFI) related to a new federal contract opportunity for the Department of Veterans Affairs (VA) to provide Product Development support for critical and non-critical applications and products in the VA VRM Product Line. The required services include software development, product security management, and IT operations and maintenance. The VA is seeking to adopt a DevSecOps software engineering methodology and the Scaled Agile Framework (SAFe) to enable faster and more efficient delivery of solutions to customers. The contractor shall also provide product and delivery management, systems architecture design, user research/feedback, user experience strategy, interaction design, accessibility analysis and defect mitigation, integration support, and data analytics. This is a new contract opportunity and not a follow-on to any existing contract.

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***PLEASE NOTE THAT THIS IS A SOURCES SOUGHT FOR A NEW CONTRACT OPPORTUNITY AND NOT A FOLLOW-ON TO ANY EXISITING CONTRACT.

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