36C10B21R0031_Final.docx

36C10B21R0031

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B21R0031 7-28-2021 Tinamarie Giraud, Contract Specialist 848-377-5256 8-6-2021

12:00PM

EST

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X

541990 $16.5 Million

N/A

See Delivery Schedule

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

TBD

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

See Section B.

Contract Type: Firm Fixed Price

Alternate POC: Matthew Newell, 848-377-5170

This solicitation is issued for the A Survey Of Veterans Experiences with and Preferences for Modalities of PTSD Treatment

Treatment effort.

The period of performance for this effort shall consist of a

12-month base period including three 12-month option periods.

See continuation page

Matthew Newell Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.3 PRICE SCHEDULE

NOTE: Vendors are instructed to complete Section B, Price Schedule to submit with their quote. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. All questions shall be directed to the Contract Specialist, (Cheryl Cassagne, Cheryl.Cassagne@va.gov, 848-377-5258) and Contracting Officer, (Matthew Newell, Matthew.Newell@va.gov, 848-377-5170) prior to the closing date and time specified on the NASA SEWP V website.

Base Period: The period of performance (POP) for this effort shall be 12 months in accordance with (IAW) Section 3.0 of Product Description (PD).

Contractor is not authorized to commence work in advance of August 31, 2021, nor is the Government obligated to pay Contractor prior to August 31,2021.

Unit

Unit Price

Extended Price

Includes all services, labor, management, tools, material, equipment, and reports required for the successful performance of the services detailed in the PWS

POP: From 9/01/2021 through 8/31/2022

Due within the first month after contract award

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination The cost of this SLIN shall be incorporated into CLIN 0001.

Due weekly after contract award throughout the PoP Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 0001.

Due the fifth day of each month throughout the PoP

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 0001.

Due within one month after contract award

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 0001.

Due within 120 DAC

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 0001.

Due between 120 DAC through 270 DAC

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 0001.

Option Period One:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the Base Period.

Unit

Unit Price

Extended Price

Includes all services, labor, management, tools, material, equipment, and reports required for the successful performance of the services detailed in the PWS.

Due within the first month after contract award.

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination The cost of this SLIN shall be incorporated into CLIN 1001.

Due weekly after contract award throughout the period of performance (PoP) Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 1001.

Due the fifth day of each month throughout the period of performance (PoP) Period of Performance:

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 1001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 1001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 1001.

Due between 120 DAC through 270 DAC

Period of Performance: September 1, 2022- August 31, 2023 Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 1001.

Option Period Two:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of Option Period One.

Unit

Unit Price

Extended Price

Includes all services, labor, management, tools, material, equipment, and reports required for the successful performance of the services detailed in the PWS

Due within the first month after contract award

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination The cost of this SLIN shall be incorporated into CLIN 2001.

Due weekly after contract award throughout the period of performance.

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 2001.

Due the fifth day of each month throughout the period of performance.

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 2001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 2001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 2001.

Due between 120 DAC through 270 DAC.

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 2001.

Option Period Three:

This 12-month option period may be exercised IAW FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of Option Period Two.

Unit

Unit Price

Extended Price

Includes all services, labor, management, tools, material, equipment, and reports required for the successful performance of the services detailed in the PWS.

Due within the first month after contract award Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination The cost of this SLIN shall be incorporated into CLIN 3001.

Due weekly after contract award throughout the period of performance (PoP) Period of Performance: September 1, 2024- August 31, 2025 Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 3001.

Due the fifth day of each month throughout the period of performance.

Electronic Submission to: VA PM, COR, CO list others as necessary Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 3001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 3001.

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 3001.

Due between 120 DAC through 270 DAC

Acceptance: Destination Free on Board (FOB): Destination

The cost of this SLIN shall be incorporated into CLIN 3001.

B4. PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology National Center for Posttraumatic Stress Disorder (NC-PTSD), Dissemination and Implementation Science Division at the VAPAHCS Menlo Park Division

A Survey of Veterans Experiences with and Preferences for Modalities of PTSD Treatment

Date: June 24, 2021

VA-21-00066853

PWS Version Number: 1.0

1.0 BACKGROUND

The rapid growth and diffusion of digital mental health interventions is changing the landscape of PTSD care. Beyond traditional face-to-face psychotherapy, veterans may now choose evidence-based services through telemental health (both video and phone), web-based programs, or mobile apps (either as part of therapist-delivered treatment or as a self-management tool). Given the many barriers to accessing effective in-person PTSD treatment, providing patients with a choice of modality for receiving effective services is a promising advancement, both in terms of increasing overall access to care and increasing engagement by involving patients in determining how they want to receive care. However, successful dissemination and implementation of health interventions requires a clear understanding of the demand for each type of service and the segmentation of this demand across customers (veterans). There has been some research on the use (e.g., Connolly et al., 2020) and acceptability (Goetter, Blackburn, Bui, Laifer, & Simon, 2019) of video telemental health. In addition, usage data can offer insights into the demand for specific mobile mental health apps among the general population. However, almost nothing is known about the demand for the different types of digital mental health interventions among veterans specifically, or how geographic, demographic, or psychological factors may moderate this demand.

To address this gap, we propose to examine attitudes toward different modalities of PTSD interventions and the facilitators and barriers to their use among a diverse sample of veterans with PTSD symptoms. Identifying the sub-groups of veterans who are most receptive to certain intervention types would facilitate tailoring of outreach and marketing efforts so that they meet veterans’ needs and preferences and thereby have the best chance of successful uptake.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Development (CMMI-DEV), Version 1.3 November 2010; and Carnegie Mellon Software Engineering Institute, Capability Maturity Model® Integration for Acquisition (CMMI-ACQ), Version 1.3 November 2010

9. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

10. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

11. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

12. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

13. VA Handbook 0710, Personnel Security and Suitability Program, May 2, 2016, https://www.va.gov/vapubs/index.cfm

14. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5, 2019

15. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017

16. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

17. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

18. NIST SP 800-66 Rev. 1, An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

19. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

20. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

21. VA Directive 6500, “VA Cybersecurity Program,” January 24, 2019

22. VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” March 10, 2015

23. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016

24. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014

25. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle”, March 22, 2010

26. VA Handbook 6500.6, “Contract Security,” March 12, 2010

27. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

28. VA Handbook 6500.11, “VA Firewall Configuration”, August 22, 2017

29. OI&T Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

30. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

31. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

32. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

33. VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016

34. VA Directive and Handbook 6513, “Secure External Connections”, October 12, 2017

35. VA Directive 6300, Records and Information Management, September 21, 2018

36. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

37. NIST SP 800-37 Rev 1, Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy, December 2018

38. NIST SP 800-53 Rev. 4, Security and Privacy Controls for Federal Information Systems and Organizations, January 22, 2015

39. OMB Memorandum, “Transition to IPv6”, September 28, 2010

40. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015

41. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, March 24, 2014

42. OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

43. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

44. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005

45. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011

46. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

47. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

48. NIST SP 800-116 Rev 1, Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access, June 2018

49. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

50. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, December 2017

51. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

52. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices (Draft), October 2012

53. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981 Mobile, PIV, and Authentication, March 2014

54. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

55. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

56. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

57. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.2, Federal Interagency Technical Reference Architectures, Department of Homeland Security, June 19, 2017, https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf

58. OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007

59. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

60. VA Memorandum, VAIQ #7497987, Compliance – Electronic Product Environmental Assessment Tool (EPEAT) – IT Electronic Equipment, August 11, 2014 (reference Document Libraries, EPEAT/Green Purchasing Section, https://www.voa.va.gov/documentlistpublic.aspx?NodeID=552)

61. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

62. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

63. Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018

64. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

65. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

66. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

67. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

68. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

69. “Veteran Focused Integration Process (VIP) Guide 3.2”, December 2018, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

70. VA Memorandum “Proper Use of Email and Other Messaging Services”, January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

3.0 SCOPE OF WORK

National Center for Posttraumatic Stress Disorder (NCPTSD) will develop all procedures for the study design, including participant inclusion and exclusion criteria, the assessment, and the procedures. NCPTSD will oversee participant consent and enrollment, data collection, and participant compensation for completing assessments. NCPTSD will analyze study data and report study findings.

The goal of the study is to understand attitudes toward different modalities of PTSD interventions and the facilitators and barriers to their use among 400 veterans with clinically significant PTSD symptoms (as determined by a PCL-5 score ≥ 31) who are fluent in English. Participants will be recruited online and invited to complete a one-time survey. Data will be collected through Redcap (behind VA firewall).

Participants will be recruited using online advertisements. After screening and consent, they will complete a survey administered online via RedCap. Participants will be sent an electronic gift card as compensation. The clinical data collected as part of the proposed research studies (to be reviewed by the Institutional Review Board) will be connected to a non-identifiable participant username only and as they are not accessing VA system or our data. Selected NCPTSD staff will have access to a research dashboard where limited and agreed upon data will be available. All staff who access these data will have completed CITI training.

Participant Requirements:

The participants shall consist of four hundred veterans who, have significant PTSD symptoms (as determined by a PCL-5 score ≥ 31), who are fluent in English, and who own a mobile device. Participants must reside in the continental US and not be engaged in treatment for PTSD during the study period. Veteran status in neither an inclusion nor an exclusion criterion for this study.

The contractor will be responsible for recruiting and enrolling the 400 participants that meet the study inclusion/exclusion criteria noted above. Targeted outreach ad campaigns should be used to reach the target population using social media and/or search engine advertising platforms. Contractor must have experience using social media sites, such as Facebook, to target advertising. Experience recruiting clinical samples with PTSD strongly preferred. The contractor will provide advanced analytics on the recruitment campaign performance with views, clicks, surveys, signups. The contractor will provide advanced analytics on the recruitment campaign performance with views, clicks, surveys, signups.

The contractor will develop a user-friendly, interactive study-specific participant recruitment and engagement platform (i.e., a study landing page) that is linked to the advertisements where potential participants can read more about the study, share with others, save the link for future reference, or take the next step towards study participation by signing up online or being redirected to download the study application. This landing page will be integrated with the study pre-screening questions that will determine participant eligibility with branching logic, counting, etc. seamlessly integrated. The contractor will provide a portal for NCPTSD study staff to manage potential participants (e.g., notes, status updates) and connect with potential participants via text messaging. The contractor will be local to NCPTSD to permit in person meetings.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The PoP shall be on or about September 1, 2021 to August 31, 2022. The PoP shall consist of a 12-month base period including three 12-month option periods. The overall Period of Performance shall not exceed 48 months.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO). If required, the CO may designate the Contractor to work during holidays and weekends.

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Tasks under this PWS shall be performed in the Location of Performance: All work shall be performed |X| Remotely |_| On-site

The Government anticipates NO travel under this effort to perform the tasks associated with the effort, as well as to attend program-related meetings or conferences throughout the PoP. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

5.0 MANDATORY TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

The contractor shall develop a targeted study recruitment campaign.

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

The contractor shall provide technical information for Institutional Review Board (IRB) application within one month after contract award.

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA PM approved CPMP throughout the PoP.

Deliverable:

A. Contractor Project Management Plan

5.1.2 REPORTING REQUIREMENTS

The contractor shall provide ongoing updates. Brief status updates, every two weeks (bi-weekly), conducted by phone will indicate the status of the recruitment campaign and the study-specific participant recruitment and engagement platform.

The Contractor shall provide the COR with Progress Reports every two weeks in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding two weeks.

The Bi-Weekly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. The Contractor shall monitor performance against the CPMP and report any deviations. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

A. Bi-weekly Progress Report.

5.1.3 MONTHLY MEETINGS AND PROGRESS REPORT

The contractor shall provide monthly meetings will be held by phone and will focus on reviewing the projected schedule and the contractor’s recommendations for recovering from any schedule slippage, as well as discussing/reviewing project content in depth. See Reporting Requirements below.

The Contractor shall provide to the contracting officer representative (COR) and the Project Manager with monthly Progress Reports in electronic form in Microsoft Word and maintain a schedule in MS Project format. In addition, verbal reports on progress will be provided at weekly project meetings.

The Monthly Progress Reports shall describe all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue.

The Contractor shall monitor performance against the PMP and report any deviations.

The Contractor shall communicate with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

A. Monthly Progress Report.

5.2 OUTREACH TASKS

5.2.1 SUBMIT MOCKUPS

The contractor shall submit mockups of study advertisements and the recruitment and engagement platform for approval by NCPTSD, with up to 3 iterations at NCPTSD discretion. Mockups will be based on review of available study materials from NCPTSD (protocol, informed consent, etc.) to distill most relevant information and developed using 8th grade language.

Deliverable:

A. Mockups

5.2.2 SUBMIT FINAL STUDY ADVERTISEMENTS

Based on feedback from the mockups and iterations, the contractor shall develop the final advertising materials. The contractor shall submit the final study advertisements and participant screening procedure approval by NCPTSD.

Deliverable:

A. Final Study Advertisements

5.2.3 RECRUIT AND ENROLLMENT

The contractor shall recruit and enroll a minimum of 400 Veteran study participants meeting following inclusion and exclusion criteria and screening procedures provided by NCPTSD. Contractor shall maintain this enrollment and ensure Veteran enrollees are active Deliverable:

Enrollment of 400 Veterans

5.2.4 PROVIDE STUDY PAGE PORTAL

The contractor shall provide, host, and maintain study page portal access to NCPTSD study staff to monitor participants through all stages of study participation, including data collection and participant compensation. Collected patient health information (PHI) will stored within a HIPAA and HITRUST compliant server that can only be accessed by select staff members with limited and controlled access. HIPPA and HITRUST compliance for the portal and system are required at the time of contract onset.

The clinical data collected as part of the proposed research studies (to be reviewed by the IRB) will be connected to a non-identifiable participant username only and as they are not accessing VA system or our data.

Deliverable:

Study page portal

6.0 GENERAL REQUIREMENTS

6.1.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

6.1.2 FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM)

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, https://www.oit.va.gov/library/recurring/edp/index.cfm. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in the VA Handbook 6510 and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0.

The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion based authentication, and/or trust based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need.

The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-04-04, M-05-24, M-11-11, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-04-04, M-05-24, and M-11-11 can be found at: https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy04/m04-04.pdf, https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-24.pdf, and https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf respectively.

Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program.

The Contractor shall ensure all Contractor delivered applications and systems support:

1. Automated provisioning and are able to use enterprise provisioning service.

2. Interfacing with VA’s Master Veteran Index (MVI) to provision identity attributes, if the solution relies on VA user identities. MVI is the authoritative source for VA user identity data.

3. The VA defined unique identity (Secure Identifier [SEC ID] / Integrated Control Number [ICN]).

4. Multiple authenticators for a given identity and authenticators at every Authenticator Assurance Level (AAL) appropriate for the solution.

5. Identity proofing for each Identity Assurance Level (IAL) appropriate for the solution.

6. Federation for each Federation Assurance Level (FAL) appropriate for the solution, if applicable.

7. Two-factor authentication (2FA) through an applicable design pattern as outlined in VA Enterprise Design Patterns.

8. A Security Assertion Markup Language (SAML) implementation if the solution relies on assertion based authentication. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST SP 800-63-3 guidelines.

9. Authentication/account binding based on trusted Hypertext Transfer Protocol (HTTP) headers if the solution relies on Trust based authentication.

10. Role Based Access Control.

11. Auditing and reporting capabilities.

12. Compliance with VIEWS 00155984, PIV Logical Access Policy Clarification https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896.

The required Assurance Levels for this specific effort are Identity Assurance Level 3, Authenticator Assurance Level 3, and Federation Assurance Level 3.

6.1.3 INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support the latest Internet Protocol Version 6 (IPv6) based upon the directives issued by the Office of Management and Budget (OMB) on August 2, 2005 (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2005/m05-22.pdf) and September 28, 2010 (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/egov_docs/transition-to-ipv6.pdf). IPv6 technology, in accordance with the USGv6 Profile, NIST Special Publication (SP) 500-267 (https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication500-267.pdf), the Technical Infrastructure for USGv6 Adoption (https://www.nist.gov/programs-projects/usgv6-program), and the NIST SP 800 series applicable compliance (https://csrc.nist.gov/publications/sp) shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and/or dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g. web, email, DNS, ISP services, etc.) shall support native IPv6 and/or dual stack (IPv6/ IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and/or dual stack (IPv6/ IPv4) operations. Guidance and support of improved methodologies which ensure interoperability with legacy protocol and services in dual stack solutions, in addition to OMB/VA memoranda, can be found at: https://www.voa.va.gov/documentlistpublic.aspx?NodeID=282.

6.1.4 TRUSTED INTERNET CONNECTION (TIC)

The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M08-05 mandating Trusted Internet Connections (TIC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-05.pdf), M08-23 mandating Domain Name System Security (NSSEC) (https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-23.pdf), and shall comply with the Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0 https://www.dhs.gov/sites/default/files/publications/TIC_Ref_Arch_v2.2_2017.pdf.

6.1.5 STANDARD COMPUTER CONFIGURATION

The Contractor IT end user solution that is developed for use on standard VA computers shall be compatible with and be supported on the standard VA operating system, currently Windows 10 (64bit), Internet Explorer 11 and Office 365 ProPlus. Applications delivered to VA and intended to be deployed to Windows 10 workstations shall be delivered as a signed .msi package with switches for silent and unattended installation and updates shall be delivered in signed .msp file formats for easy deployment using System Center Configuration Manager (SCCM) VA’s current desktop application deployment tool. Signing of the software code shall be through a vendor provided certificate that is trusted by VA using a code signing authority such as Verizon/Cybertrust or Symantec/VeriSign.