Consolidated QA to post.docx

QUESTIONS AND ANSWERS 8/28/2020

QUESTION FROM HITSS, LLC

We respectfully request the proposal due date be extended by one week to mitigate proposal impacts associated with COVID-19.

Can you please Define the acronym PAO as it related to the CLIN 0002 ASSESSMENT, AUTHORIZATION, AND CONTINUOUS MONITORING of the B.4 Pricing Schedule?

Will GFE Laptops be provided by the VA? And if so, how many would be provided for this project?

QUESTIONS FROM ALL IN SOLUTIONS

1. Does VA want the system to be installed by a team with certification in ISO 55000 (A55K)?

1. Does VA require a work site scheduling/reservation system?

1. Does VA require the facility management system to interface to the security system, including cameras?

1. Does VA require a single system sign-on for users?

1. Does VA require that the facility management system (FMS) interface to the VA site Computerized Maintenance Management System (CMMS)? If yes, will VA employees enter work request on the FMS or the CMMS. If required, is it acceptable to store data extracted from the CMMS with other VA data on the FMS cloud FedRAMP certified system?

1. The Section B does not provide a CLIN for software licensing, hosting, and support during the 9-month base period. Where should we include that cost?

1. Section 5.2 Facilities Management Solution SaaS Solution PWS states, “Support up to 1,500 users, up to 800 simultaneous users.” Can you please clarify of the 1,500 users how many are in each of these categories?

6. How many of the 1500 users will need to Create Facility Requests (e.g., a light is burned out, or an air conditioner is broken)?

6. How many of the 1500 users will need to Add/Delete/Change new personnel information into the system?

6. How many of the 1500 users will need to assign personnel to a specific workspace and/or areas of open seating?

6. How many of the 1500 users will need to create room/space reservations?

6. How many of the users will need to complete inventory/materials management?

6. How many of the 1500 users, how many are Executives, Managers or Technicians?

6. How many would need to view the DXF/Floor Mapping Files?

1. Schedule B – Base Period – The Base Period PoP is 9 Months, but CLIN 0002, for the work described in PWS paragraph 5.5, is due no later than 6 months after award. Should the Base period be 6 months?

1. If a contractor completes CLIN 0002, for the work described in PWS paragraph 5.5, earlier than 6 months, will the Government consider exercising Option Period 1 early to begin Integration Support, as described in PWS paragraph 5.3?

1. Under paragraph 5.3.6 of the PWS there is a reference made to a task called "Enable request catalog". Can you elaborate on the definition of the request catalog?

1. Under Paragraph 5.3.5 of the PWS, Can you elaborate on what you mean by: "inbound creation configuration"?

1. Under Paragraph 5.3.11 of the PWS ("Training"), the RFP states that the contractor is to: "...Conduct two training sessions for each of the three VA users and administrators". We interpret this as us training only three people in a train-the-trainer approach. Please confirm that is an accurate understanding.

QUESTIONS FROM Ahren Lembke-Windler

1) Response to questions may not be available until 8/28 or later. Will the agency grant a 1-week extension so that key information from question responses may be incorporated into the proposals?

2) Will the system be the System of Record (SOR) for employee data? If not, which system(s) will be the SOR for employee data?

3) Will there be any integration of employee data to or from another system? If so, which system(s)?

4) Which system(s) are currently being used to manage facility maintenance information?

5) Approximately how much square footage will be managed in the new system?

6) Will technicians (or similar user-types) be tracking work details and progress in the system once they are assigned a work order? If so, approximately how many of these users will there be?

7) Will the system be integrated with any other work order management systems? If so, which system(s)?

8) Section 5.2 mentions "strategic planning". Will this functionality include space forecasting and/or space forecast surveys?

9) Will the 5 FM users also be managing reservation information? If not, how many Reservation Coordinator or Manager users will there be?

QUESTIONS FROM XCENDANT

1. On page 20, the ninth bullet indicates that the system will “Support up to 1,500 users, up to 800 simultaneous users.” Since licenses and cost will be based on the number of users, can the VA provide a breakdown showing the number of users anticipated for each year of the contract?

2. On page 21, the RFQ states that the “Software must be a SaaS solution that is FedRAMP - Low Impact Level compliant at the time of award.” By “compliant”, does this mean that as a minimum the software must be FedRAMP - Low Impact Level Authorized at time of award?

3. On page 22, Section 5.3.5, the RFQ states a requirement to “Enable out-of-the-box asset states and sub-states.” Please define asset state and sub-states.

4. On page 23, Section 5.3.6, the RFQ states a requirement to “Enable request catalog.” Please define request catalog.

5. Given that the RFQ was advertised on August 24, 2020 with a due date of August 31, 2020, one week is insufficient time to prepare an adequate response to the Department of Veterans Affairs’ requirements in the Solicitation. Can the due date be extended by at least one week but preferably longer?

QUESTIONS FROM B3 GROUP

1. PWS 4.3 Travel 18 The PWS states, “The total estimated number of trips in support of the program related meetings for this effort is four. Anticipated locations include the following, estimated at two days in duration: 7600 Metropolis Drive Austin, Texas (TX) 78744.”

Would the Government please clarify if the total estimated number of trips is four (4) trips for each period (five (5) total periods – one (1) base period and four (4) option year periods) for a total of 20 trips, or a total of four (4) trips for the entire duration of the contract for all five (5) periods? Additionally, if there are only four (4) trips total, which specific periods should they take place?

Would the Government please grant a two-day extension for the proposal submission deadline to be extended to September 2, 2020?