36C10B19R0043-A0004001.pdf

36C10B19R0043 A0004

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 66

TAC-20-53098

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

To all Offerors/Bidders

36C10B19R0043

X

See Continuation Page

Juan Quinones

Contracting Officer

CONTINUATION PAGE

The purpose of this Amendment, A0004, to RFP 36C10B19R0043 titled, “Cisco Business

Critical Enterprise Service Agreement is as follows:

1. Section B.4, Price Schedule: Sub Contract Line Item Numbers (SLIN) X004AA, X004AB and X004AC have been incorporated to separately price Cisco Collaboration

Service Elements. SLIN X004 for Collaboration Flex Enterprise Service Workspace was renumbered to X004AD

2. Section B.4, Price Schedule: Contract Line Item Numbers X008, X009 and X0010 have been incorporated to price not to exceed Optional Quantities for Cisco Collaboration

Service Elements.

3. Section C: Added FAR 52.217-7, “Option for Increased Quantity -- Separately Priced

Line Item”

4. Section D, Pricing Sheet (Attachment 3): Revised to separately price Cisco Collaboration

Service Elements and remove the weightings and bands relative to Collaboration Flex.

5. Section E.1: FAR clause 52.252-1 has been updated to incorporate FAR 52.204-24, “Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment” by reference.

6. Sections E.9 and E.10 have been revised to reflect the changes made due to the separately priced Cisco Collaboration Service Elements and to remove the weightings and bands relative to Collaboration Flex.

7. The proposal submission date has been extended to Monday, September 16, 2019 at 3PM

EST.

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.4 PRICE SCHEDULE

All deliverables must be submitted electronically to the VA Program Manager (PM), Contracting

Officer’s Representative (COR), and Contracting Officer unless otherwise specified in the line item. Please be advised that in accordance with Federal Acquisition Regulation (FAR) Part

2.101, a “day” means, unless otherwise specified, a CALENDER day. Additionally, deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.

The Price Schedule contains Contract Line Items Numbers (CLIN) identified as not separately priced (NSP). This means the price for the line item is included in the price of another, related line item. The Contractor shall not invoice the Government for any portion of the contract line item which contains an NSP until the Contractor has delivered the total quantity of all related contract line items and the Government has accepted them.

The Contractor shall meet all Deliverable Metrics/Service Level Agreements (SLA) as described in the Performance Work Statement (PWS). However, if the Contractor’s performance falls below a required service level, the Contractor shall only be paid for the lower service level provided. See Section B.5 Performance Work Statement, Section 6.4.1 for Deliverable

Metrics/SLA Performance.

NOTE: Vendors are instructed to see solicitation Section E for proposal submission instructions inclusive of the price proposal. Section B.4 Price schedule is for informational purposes only for solicitation. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. All questions shall be directed to the Contract Jamie McPherson, Jamie.McPherson@va.gov and Contracting Officer, Juan Quinones, Juan.Quinones@va.gov prior to the closing date and time specified in the Request for Proposal (RFP).

F.O.B.: Destination

Inspection/Acceptance: Destination

Electronic Submission to: VA PM, COR, and CO

BASE PERIOD

Period of Performance (PoP) shall be 12 months from the date of award.

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

0001 Program Management in accordance with (IAW) Performance Work

Statement (PWS) 5.1.

Period of performance (PoP) is 12 months from date of award.

The Price of this Contract Line Item

Number (CLIN) and its Sub Contract

Line Item Numbers (SLIN) shall be allocated to CLINs 0002 and 0004

12 MO NSP NSP

mailto:Jamie.McPherson@va.gov mailto:Juan.Quinones@va.gov

0001AA Contract Project Management Plan IAW paragraph 5.1.1 of the Performance

Work Statement.

Due 10 business days after receipt of contract. The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.

1 LO NSP

NSP

0001AB Contractor Staff Support Roster IAW paragraph 5.1.2 of the PWS.

Due within five business days of a change or one business day prior to weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

0001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA) Monthly

Status Report IAW paragraph 5.1.3.1 of the PWS.

Due monthly throughout the PoP. The

CBCESA Monthly Status Report shall be delivered the last day of the preceding month.

12 MO NSP NSP

0001AD CBCESA Service Level Agreement

(SLA) Monitoring Plan IAW paragraph

5.1.3.2 of the PWS.

Due within 15 business days of award and updated periodically thereafter

12 MO NSP NSP

0001AE CBCESA SLA Monitoring Report IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter

12 MO NSP NSP

0001AF Technical Kickoff Meeting Minutes

IAW paragraph 5.1.4.1 of the PWS.

Due within five business days after the

Kickoff Meeting.

1 EA NSP NSP

0001AG Weekly Joint Program Management

Office (JPMO) Meeting Minutes IAW paragraph 5.1.4.2 of the PWS.

Due one day prior to the next meeting or within three business days, whichever comes first.

52 EA NSP NSP

0001AH Steering Committee Slides/Minutes IAW paragraph 5.1.4.3 of the PWS.

Due No Later Than (NLT) four hours prior to the Steering Committee Meeting throughout the PoP.

4 EA NSP NSP

0001AJ Bi-Annual PMR Minutes IAW paragraph

5.1.4.4 of the PWS.

meeting.

2 EA NSP NSP

0001AK Ad-Hoc/Tiger Team Meeting Minutes

IAW paragraph 5.1.4.5 of the PWS.

Due one day prior to the next meeting or within five business days, whichever comes first

1 LO NSP NSP

0002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS paragraphs 5.2, 5.3, 5.5, 5.6 and their subtasks.

Install Base Band ($ Million):

$800M – $900M

PoP: 12 months from date of award.

12 MO $ $

0002AA Mission Critical Device Listing IAW

PWS paragraphs 5.2.3.1.

Due within 48 hours of request from

COR and on a 6-month basis.

1 LO NSP NSP

0003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge and Unified Session Initiation Protocol

(SIP)Proxy IAW PWS paragraph 5.3 and its subtasks.

The Price for this CLIN shall be allocated to CLIN 0002

12 MO NSP NSP

0004 Cisco Collaboration Flex Enterprise

Service IAW PWS paragraphs 5.4 and its

12 MO NSP NSP

0004AA Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

IAW PWS paragraphs 5.4 and its

KW: 260,000 KWs

0004AB Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents IAW PWS paragraphs 5.4 and its

Total Contact Center Concurrent Agents:

10,500 Premium Concurrent Agents

12 MO $ $

0004AC Cisco Collaboration Flex Enterprise

Service - Active Meeting Hosts IAW

PWS paragraphs 5.4 and its subtasks.

Active Meeting Hosts: 26,000 Active

Meeting Hosts

12 MO $ $

0004AD Collaboration Flex Enterprise Service

Workspace IAW PWS paragraph 5.4.3.

Due within 30 business days of award.

1 EA NSP NSP

0005 Cisco Business Critical Services IAW

PWS Paragraphs 5.5 and its subtasks.

The Price for this CLIN and it its SLINs shall be allocated to CLIN 0002

12 MO NSP NSP

0005AA Contractor/Network Consulting

Engineering (NCE) Support Team

Roster(s) IAW PWS paragraph 5.5.1 of

Due quarterly after the date of award.

1 LO NSP NSP

0005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews

IAW PWS paragraph 5.5.5.

Due within 10 business days of meeting.

0005AC Change Management Strategy Report

IAW PWS paragraph 5.5.6.

Due 180 days after award

0005AD Monthly Security Vulnerability/Common

Services Platform Collector (CSPC)

Report IAW PWS paragraph 5.5.7.

Due Monthly throughout the PoP.

12 EA NSP NSP

0005AE Hosted Lab Test Cycles Solution

Requirement Document (SRD) IAW

PWS paragraph 5.5.8.

Due within 10 business days of VA request

1 LO NSP NSP

0005AF Hosted Lab Low Level Design

Document (LLD) IAW PWS paragraph

5.5.8.

1 LO NSP NSP

0005AG Hosted Lab Test Plan IAW PWS paragraph 5.5.8.

1 LO NSP NSP

0005AH Hosted Lab Test Reports IAW PWS paragraph 5.5.8.

Due within 15 business days after testing is completed

1 LO NSP NSP

0005AJ Hosted Lab Status Reporting IAW PWS

Due monthly as part of CLIN 0001AC

0005AK Routing and Switching Architecture

Design Review Report IAW PWS paragraph 5.5.9.1.

Due within 60 days of the topic being provided by VA.

1 LO NSP NSP

0005AL Routing and Switching Stability Audit

Report IAW PWS paragraph 5.5.9.2.

1 LO NSP NSP

0005AM Routing and Switching Network Strategy

Report IAW PWS paragraph 5.5.10.

4 EA NSP NSP

0005AN Routing and Switching Consulting

Sessions IAW PWS paragraph 5.5.10.

3 EA NSP NSP

The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within

60 days of the topic being provided by

VA.

0005AP Unified Communications (UC)

Architecture Design Review Report IAW

PWS paragraph 5.5.11.1.

Due quarterly throughout the PoP.

LO NSP NSP

0005AQ UC System Analysis Report IAW PWS paragraph 5.5.11.2.

provided by VA

1 LO NSP NSP

0005AR UC Stability Audit Report IAW PWS paragraph 5.5.11.3.

1 LO NSP NSP

0005AS UC Consulting Sessions IAW PWS paragraph 5.5.12.

The Contractor shall deliver up to two strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within

60 days of the topic being provided by

VA.

2 EA NSP NSP

0005AT UC Infrastructure Strategy Roadmap

Report IAW PWS paragraph 5.5.12 of

UC Consulting sessions annually not to exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access.

These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

0005AU Data Center/Unified Computing

Architectural Assessment Plan (AAP)

IAW PWS paragraph 5.5.13.1.

Due within 60 days of the topic/location being provided by the VA.

1 EA NSP NSP

0005AV Data Center/Unified Computing

Architecture Design Review Report

IAW paragraph 5.5.13.1 of the PWS.

5 EA NSP NSP

0005AW Data Center/Unified Computing

Consolidated Architecture Design

Review Report IAW paragraph

5.5.13.1of the PWS.

1 EA NSP NSP

0005AX Data Center/Unified Computing Stability

Audit Report IAW paragraph 5.5.13.2 of

1 EA NSP NSP

0005AY Data Center/Computing Infrastructure

Strategy Roadmap Report IAW paragraph 5.5.14 of the PWS.

1 EA NSP NSP

0005AZ Wireless LAN Architecture Design

Review Report IAW paragraph 5.5.15.1 of the PWS.

1 EA NSP NSP

0005BA Wireless LAN Stability Audit Report

IAW paragraph 5.5.15.2 of the PWS.

1 EA NSP NSP

0005BB Wireless LAN Network Infrastructure paragraph 5.5.16 of the PWS.

4 EA NSP NSP

0005BC Enterprise Video Teleconferencing

Network (EVTN) Architecture/Stability

Review Report IAW paragraph 5.5.17.1

1 EA NSP NSP

0005BD EVTN Business Video Strategy

Roadmap Report IAW paragraph 5.5.18

1 EA NSP NSP

0005BE Common Services Platform Collector /

Telepresence Management System

Derived Improvement Report IAW paragraph 5.5.19.4 of the PWS

Due within three (3) business days of request by VA, but no less than quarterly.

1 EA NSP NSP

0005BF Cisco DNA Appliance Report IAW paragraph 5.5.19.5 of the PWS

0005BG Monthly Knowledge Transfer Sessions

IAW paragraph 5.5.20.1 of the PWS

Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

12 MO NSP NSP

0005BH White Papers IAW paragraph 5.5.20.1 of the PWS

Due as needed and submitted to the VA

COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BJ Design Guides IAW paragraph 5.5.20.1 of the PWS posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

0005BK Case Studies IAW paragraph 5.5.20.1 of posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BL Support and Configuration Guides IAW paragraph 5.5.20.1 of the PWS posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BM Troubleshooting Guides IAW paragraph

5.5.20.1 of the PWS posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BN Deployment Guides IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BP Training Documents IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

0005BQ Cisco Learning Credits (CLC)

IAW paragraph 5.5.20.2 of the PWS

The Government will authorize additional CLCs over and above the

5,125 CLCs provided with the install base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the

NTE

13,125

EA $ NTE$

conclusion of the base period, the remaining balance of CLCs that are not authorized for use will be de-obligated from the base period.

Initial base set of 5,125 CLCs are due within 30 business days of award.

Additional 2,000 CLC packs shall be delivered within 10 business days of request.

0005BR Cisco Platinum Learning Library

Licenses IAW paragraph 5.5.20.4 of the

PWS

200 EA NSP NSP

0005BS Annual Cisco Modeling Labs Licenses

IAW paragraph 5.5.20.5 of the PWS

Due within 30 business days of award or business days prior to end of license term period.

2 EA NSP NSP

0005BT Install Base Inventory Database Report

IAW paragraph 5.5.21.2 of the PWS

Due Quarterly and final due within 60 days prior to the end of the PoP

1 LO NSP NSP

0005BU Cisco Collaboration Flex Service Report

IAW paragraph 5.5.21.3 days prior to the end of the PoP.

4 EA NSP NSP

0005BU CBCESA User Access Report IAW paragraph 5.5.22 of the PWS.

0006 CBCESA Prime Report and

Subcontractor Reports IAW paragraph

5.6.2 of the PWS.

Due in accordance with the Schedule of

Deliverables to cover the dates between the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

1 EA NSP NSP

0006AA CBCESA Service Organization Control

Bridge Letter IAW paragraph 5.6.2 of the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

0007 ISO/IEC 27001 Certification IAW

Addendum B, Section B4.

Due annually

TOTAL BASE PERIOD PRICE $

OPTION PERIOD ONE

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of the base period.

Period of performance: October 1, 2020 through September 30, 2021

1001 Program Management in accordance

Period of performance (PoP): 12 months from date of option exercise.

Lin Item Numbers (SLIN) shall be allocated to CLINs 1002 and 1004.

1001AA Contract Project Management Plan

IAW paragraph 5.1.1 of the PWS.

The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.

1 LO NSP NSP

1001AB Contractor Staff Support Roster

IAW paragraph 5.1.2 of the PWS.

weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

1001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA)

Monthly Status Report IAW paragraph

5.1.3.1 of the PWS.

CBCESA Monthly Status Report shall be delivered the last day of the preceding month.

12 MO NSP NSP

1001AD CBCESA Service Level Agreement and updated periodically thereafter.

12 MO NSP NSP

1001AE CBCESA SLA Monitoring Report

IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter.

1001AF Weekly Joint Program Management

Office JPMO Meeting Minutes IAW

Due one day prior to the next meeting or within three business days, whichever comes first.

52 EA NSP NSP

1001AG Steering Committee Slides/Minutes

IAW paragraph 5.1.4.3 of the PWS.

prior to the Steering Committee

Meeting throughout the PoP.

4 EA NSP NSP

1001AH Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS.

2 EA NSP NSP

1001AJ Ad-Hoc/Tiger Team Meeting Minutes or within five business days, whichever comes first.

1 LO NSP NSP

1002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

The annual Reconciliation/true-up

IAW PWS 5.5.21.5 will establish the

IB inventory and Lot Price for Option

Period 1.

Install Base

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

1200 - 1350 $

1350 - 1500 $

1002AA Mission Critical Device Listing IAW

1 LO NSP NSP

1003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge and Unified SIP Proxy IAW PWS paragraph 5.3 and its subtasks.

PoP: 12 months from exercise of option year.

allocated to CLIN 1002.

12 MO NSP NSP

1004 Cisco Collaboration Flex Enterprise

Service IAW PWS paragraphs 5.4 and

PoP: 12 months to commence at the conclusion of the base period and after exercise of the option.

12 MO NSP NSP

1004AA Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

1004AB Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents IAW PWS paragraphs 5.4 and

Total Contact Center Concurrent

Agents: 10,500 Premium Concurrent

Agents

12 MO $ $

1004AC Cisco Collaboration Flex Enterprise

12 MO $ $

1004AD Collaboration Flex Enterprise Service

Due within 30 business days of exercise of option year.

1005 Cisco Business Critical Services IAW

The Price for this CLIN and it its

SLINs shall be allocated to CLIN 1002.

12 MO NSP NSP

1005AA Contractor/Network Consulting

Engineering (NCE) Support Team

Due quarterly after exercise of option

1 LO NSP NSP

1005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews IAW PWS paragraph 5.5.5.

Due within 10 business days of

1 LO NSP NSP

1005AC Change Management Strategy Report

1005AD Monthly Security

Vulnerability/Common Services

Platform Collector (CSPC) Report

IAW PWS paragraph 5.5.7.

Due monthly throughout the PoP.

1005AE Hosted Lab Test Cycles Solution request.

1 LO NSP NSP

1005AF Hosted Lab Low Level Design

1 LO NSP NSP

1005AG Hosted Lab Test Plan IAW PWS

Due within 10 business days of VA request.

1005AH Hosted Lab Test Reports IAW PWS

Due within 15 business days after testing is completed.

1 LO NSP NSP

1005AJ Hosted Lab Status Reporting IAW

Due monthly as part of CLIN 1001AC.

1005AK Routing and Switching Architecture

1 LO NSP NSP

1005AL Routing and Switching Stability Audit

1 LO NSP NSP

1005AM Routing and Switching Network

Strategy Report IAW PWS paragraph

5.5.10.

4 EA NSP NSP

1005AN Routing and Switching Consulting

The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1 LO NSP NSP

1005AP Unified Communications (UC)

IAW PWS paragraph 5.5.11.1.

1005AQ UC System Analysis Report IAW PWS

Due within 60 days of the topic being provided by VA.

1005AR UC Stability Audit Report IAW PWS

1 LO NSP NSP

1005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

1005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

1005AU Data Center/Unified Computing

Due within 60 days of the topic/location being provided by the

VA.

1 EA NSP NSP

1005AV Data Center/Unified Computing

VA.

5 EA NSP NSP

1005AW Data Center/Unified Computing

Consolidated Architecture Design

Review Report IAW paragraph

VA.

1005AX Data Center/Unified Computing

Stability Audit Report IAW paragraph

5.5.13.2 of the PWS.

VA.

1 EA NSP NSP

1005AY Data Center/Computing Infrastructure

Strategy Roadmap Report

IAW paragraph 5.5.14 of the PWS.

VA.

1 EA NSP NSP

1005AA Wireless LAN Architecture Design

5.5.15.1 of the PWS.

VA.

1 EA NSP NSP

1005BA Wireless LAN Stability Audit Report

VA.

1 EA NSP NSP

1005BB Wireless LAN Network Infrastructure

VA.

4 EA NSP NSP

1005BC Enterprise Video Teleconferencing

Network (EVTN)

Architecture/Stability Review Report

IAW paragraph 5.5.17.1 of the PWS.

VA.

1 EA NSP NSP

1005BD EVTN Business Video Strategy

Roadmap Report IAW paragraph

5.5.18 of the PWS.

VA

1005BE Common Services Platform Collector /

Telepresence Management System quarterly.

1 EA NSP NSP

1005BF Cisco DNA Appliance Report

IAW paragraph 5.5.19.5 of the PWS

1005BG Monthly Knowledge Transfer Sessions

Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

1005BH White Papers IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BJ Design Guides IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BK Case Studies IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BL Support and Configuration Guides posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1005BM Troubleshooting Guides IAW posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BN Deployment Guides IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

10 EA NSP NSP

1005BP Training Documents IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

1005BQ Cisco Learning Credits (CLCs)

5.125 CLCs provided with the install

base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not

Initial base set of CLCs are due within

30 business days of award. Additional

2,000 CLC packs shall be delivered within 10 business days of request.

NTE

EA $ $

1005BR Cisco Platinum Learning Library

Licenses IAW paragraph 5.5.20.4 of

Due within 30 business days of exercise of option year.

200 EA NSP NSP

1005BS Annual Cisco Modeling Labs Licenses

Due within 30 business days of award or business days prior to end of license term period.

1005BT Install Base Inventory Database Report

1 LO NSP NSP

1005BU Cisco Collaboration Flex Service

Report IAW paragraph 5.5.21.3

4 EA NSP NSP

1005BV CBCESA User Access Report IAW

1006 CBCESA Prime Report and the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract

1 EA NSP NSP

1006AA CBCESA Service Organization Control

Bridge Letter IAW paragraph 5.6.2 of the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

1007 ISO/IEC 27001 Certification IAW

TOTAL OPTION PERIOD ONE $

OPTION PERIOD 1 - OPTIONAL QUANTITIES COLLABORATION FLEX

This is an option for additional quantities in accordance with (IAW) FAR 52.217-7, Option for Increased Quantity

– Separately priced Line Item (MAR 1989). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer.

These optional quantities may be exercised as set forth in PWS Paragraph 5.5.21.6 up to the not to exceed (NTE) quantities stated below once at the beginning of the option period of performance. The period of performance shall commence upon exercise of Option Period 1 to reflect the service inventory as a result of the true-forward process.

Period of performance: October 1, 2020 through September 30, 2021

1008 Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

NTE KW Quantity: 52,000 KWs

Period of Performance: 12 months

NTE

52,000

EA $ NTE$

1009 Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

NTE Total Contact Center Concurrent

Agents: 500 Premium Concurrent

Agents

EA $ NTE$

1010 Cisco Collaboration Flex Enterprise

NTE Active Meeting Hosts: 1000

Active Meeting Hosts

EA $ NTE$

TOTAL OPTION PERIOD 1 - OPTIONAL QUANTITIES $

TOTAL OPTION PERIOD 1 + OPTIONAL QUANTITIES $

OPTION PERIOD TWO

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of option period one. .

Period of performance: October 1, 2021 through September 30, 2022

2001 Program Management in accordance

Period of performance (PoP): 12

Lin Item Numbers (SLIN) shall be allocated to CLINs 2002 and 2004

12 MO NSP NSP

2001AA Contract Project Management Plan

IAW paragraph 5.1.1 of the

Performance Work Statement.

throughout the period of performance.

1 LO NSP NSP

2001AB Contractor Staff Support Roster weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

2001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA) be delivered the last day of the preceding month.

12 MO NSP NSP

2001AD CBCESA Service Level Agreement

(SLA) Monitoring Plan IAW paragraph

5.1.3.2 of the PWS.

Due within 15 business days of award and updated periodically thereafter

2001AE CBCESA SLA Monitoring Report

IAW paragraph 5.1.3.2 of the PWS.

Due monthly after first 30 business days of award and updated periodically thereafter

12 MO NSP NSP

2001AF Technical Kickoff Meeting Minutes

IAW paragraph 5.1.4.1 of the PWS.

Due within five business days after the

Kickoff Meeting.

1 EA NSP NSP

2001AG Weekly Joint Program Management whichever comes first.

12 MO NSP NSP

2001AH Steering Committee Slides/Minutes

IAW paragraph 5.1.4.3 of the PWS.

prior to the Steering Committee

Meeting throughout the PoP.

1 LO NSP NSP

2001AJ Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS.

Due within five business days after the meeting.

2 EA NSP NSP

2001AK Ad-Hoc/Tiger Team Meeting Minutes comes first.

1 LO NSP NSP

2002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

Period 2.

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

2002AA Mission Critical Device Listing IAW

1 LO NSP NSP

2003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge

PoP: 12 months from exercise of option allocated to CLIN 1002.

12 MO NSP NSP

2004 Cisco Collaboration Flex Enterprise conclusion of Option period 1 and after exercise of the option.

12 MO NSP NSP

2004AA Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

2004AB Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents

12 MO $ $

2004AC Cisco Collaboration Flex Enterprise

Active Meeting Hosts: 26,000 Active

Meeting Hosts

2004AD Collaboration Flex Enterprise Service

1 LO NSP NSP

2005 Cisco Business Critical Services IAW

PWS Paragraphs 5.5 and its subtasks.

PoP: 12 months from date of award.

The Price for this CLIN and it its

SLINs shall be allocated to CLIN 1002.

12 MO NSP NSP

2005AA Contractor/Network Consulting

Engineering (NCE) Support Team

1 LO NSP NSP

2005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

Documentation Reviews IAW PWS paragraph 5.5.5.

2005AC Change Management Strategy Report

2005AD Monthly Security

Vulnerability/Common Services

2005AE Hosted Lab Test Cycles Solution

1 LO NSP NSP

2005AF Hosted Lab Low Level Design

2005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

2005AH Hosted Lab Test Reports IAW PWS

1 LO NSP NSP

2005AJ Hosted Lab Status Reporting IAW

Due monthly as part of CLIN 2001AC.

2005AK Routing and Switching Architecture

1 LO NSP NSP

2005AL Routing and Switching Stability Audit

1 LO NSP NSP

2005AM Routing and Switching Network

4 EA NSP NSP

2005AN Routing and Switching Consulting not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

1 LO NSP NSP

2005AP Unified Communications (UC)

2005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

2005AR UC Stability Audit Report IAW PWS

1 LO NSP NSP

2005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

2005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

2005AU Data Center/Unified Computing

VA.

1 EA NSP NSP

2005AV Data Center/Unified Computing

VA.

5 EA NSP NSP

2005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

2005AX Data Center/Unified Computing

VA.

1 EA NSP NSP

2005AY Data Center/Computing Infrastructure

VA.

1 EA NSP NSP

2005AZ Wireless LAN Architecture Design

VA.

1 EA NSP NSP

2005BA Wireless LAN Stability Audit Report

VA.

1 EA NSP NSP

2005BB Wireless LAN Network Infrastructure

VA.

4 EA NSP NSP

2005BC Enterprise Video Teleconferencing

Network (EVTN)

Due within 60 days of the topic/location being provided by the

VA.

2005BD EVTN Business Video Strategy

Roadmap Report IAW paragraph

VA

1 EA NSP NSP

2005BE Common Services Platform Collector /

Telepresence Management System quarterly.

1 EA NSP NSP

2005BF Cisco DNA Appliance Report

2005BG Monthly Knowledge Transfer Sessions personnel, within 72 hours of creation and approval of the material.

2005BH White Papers IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

2005BJ Design Guides IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BK Case Studies IAW paragraph 5.5.20.1

Due as needed and submitted to the VA

COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

2005BL Support and Configuration Guides posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BM Troubleshooting Guides IAW posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BN Deployment Guides IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BP Training Documents IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

2005BQ Cisco Learning Credits (CLCs)

5.125 CLCs provided with the install

base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not

NTE

2,000 CLC packs shall be delivered within 10 business days of request.

2005BR Cisco Platinum Learning Library

200 EA NSP NSP

2005BS Annual Cisco Modeling Labs Licenses term period.

2 EA NSP NSP

2005BT Install Base Inventory Database Report

1 LO NSP NSP

2005BU Cisco Collaboration Flex Service

4 EA NSP NSP

2005BV CBCESA User Access Report IAW

2006 CBCESA Prime Report and the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract

1 EA NSP NSP

2006AA CBCESA Service Organization Control

Due in accordance with the Schedule of

Deliverables to cover the dates between the applicable Prime Report’s and

Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

2007 ISO/IEC 27001 Certification IAW

TOTAL OPTION PERIOD TWO $

OPTION PERIOD 2 - OPTIONAL QUANTITIES COLLABORATION FLEX

This is an option for additional quantities in accordance with (IAW) FAR 52.217-7, Option for Increased Quantity

– Separately priced Line Item (MAR 1989). Work shall not commence until, and unless, a formal modification is

These optional quantities may be exercised as set forth in PWS Paragraph 5.5.21.6 up to the not to exceed (NTE) quantities stated below once at the beginning of the option period of performance. The period of performance shall commence upon exercise of Option Period 2 to reflect the service inventory as a result of the true-forward

Period of performance: October 1, 2021 through September 30, 2022

2008 Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

NTE KW Quantity: 104,000 KWs

104,000

EA $ NTE$

2009 Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents: 1,000 Premium Concurrent

EA $ NTE$

2010 Cisco Collaboration Flex Enterprise

NTE Active Meeting Hosts: 2,000

TOTAL OPTION PERIOD 2 - OPTIONAL QUANTITIES $

TOTAL OPTION PERIOD 2 + OPTIONAL QUANTITIES $

OPTION PERIOD THREE

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (MAR 2000) Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of option period two.

Period of performance: October 1, 2022 through September 30, 2023

3001 Program Management in accordance

Lin Item Numbers (SLIN) shall be allocated to CLINs 3002 and 3004

12 MO NSP NSP

3001AA Contract Project Management Plan throughout the period of performance.

1 LO NSP NSP

3001AB Contractor Staff Support Roster weekly Joint Program Management

Office (JPMO) Meeting. 1 LO NSP NSP

3001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA) be delivered the last day of the preceding month. 12 MO NSP NSP

3001AD CBCESA Service Level Agreement and updated periodically thereafter. 12 MO NSP NSP

3001AE CBCESA SLA Monitoring Report

Due monthly after first 30 business days of award and updated periodically thereafter

12 MO NSP NSP

3001AF Technical Kickoff Meeting Minutes

1 EA NSP NSP

3001AG Weekly Joint Program Management whichever comes first. 12 MO NSP NSP

3001AJ Bi-Annual PMR Minutes IAW meeting. 2 EA NSP NSP

3001AK Ad-Hoc/Tiger Team Meeting Minutes comes first. 1 LO NSP NSP

3002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

Period 3.

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

3002AA Mission Critical Device Listing IAW

COR and on a 6-month period.

1 LO NSP NSP

3003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge

PoP: 12 months from exercise of option year.

allocated to CLIN 3002.

12 MO NSP NSP

3004 Cisco Collaboration Flex Enterprise conclusion of Option period 2 and after exercise of the option.

12 MO NSP NSP

3004AA Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

3004AB Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

3004AC Cisco Collaboration Flex Enterprise

12 MO $ $

3004AD Collaboration Flex Enterprise Service

1 LO NSP NSP

3005 Cisco Business Critical Services IAW

PoP: 12 months from date of option

SLINs shall be allocated to CLIN 3002.

12 MO NSP NSP

3005AA Contractor/Network Consulting

Engineering (NCE) Support Team

1 LO NSP NSP

3005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

1 LO NSP NSP

3005AC Change Management Strategy Report

3005AD Monthly Security

Vulnerability/Common Services

3005AE Hosted Lab Test Cycles Solution

Due within 10 business days of VA request.

3005AF Hosted Lab Low Level Design

1 LO NSP NSP

3005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

3005AH Hosted Lab Test Reports IAW PWS

1 LO NSP NSP

3005AJ Hosted Lab Status Reporting IAW

PWS paragraph 5.5.8.

Due monthly as part of CLIN 3001AC.

1 LO NSP NSP

3005AK Routing and Switching Architecture

1 LO NSP NSP

3005AL Routing and Switching Stability Audit

1 LO NSP NSP

3005AM Routing and Switching Network

4 EA NSP NSP

3005AN Routing and Switching Consulting not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

3005AP Unified Communications (UC)

3005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

3005AR UC Stability Audit Report IAW PWS

1 LO NSP NSP

3005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

3005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

3005AU Data Center/Unified Computing

3005AV Data Center/Unified Computing

VA.

5 EA NSP NSP

3005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

3005AX Data Center/Unified Computing

VA.

1 EA NSP NSP

3005AY Data Center/Computing Infrastructure

VA.

1 EA NSP NSP

3005AZ Wireless LAN Architecture Design

VA.

1 EA NSP NSP

3005BA Wireless LAN Stability Audit Report

VA.

1 EA NSP NSP

3005BB Wireless LAN Network Infrastructure

4 EA NSP NSP

3005BC Enterprise Video Teleconferencing

Network (EVTN)

VA.

1 EA NSP NSP

3005BD EVTN Business Video Strategy

VA

1 EA NSP NSP

3005BE Common Services Platform Collector /

Telepresence Management System

Due within three business days of quarterly.

1 EA NSP NSP

3005BF Cisco DNA Appliance Report

3005BG Monthly Knowledge Transfer Sessions personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

3005BH White Papers IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BJ Design Guides IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

3005BK Case Studies IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BL Support and Configuration Guides posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BM Troubleshooting Guides IAW posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BN Deployment Guides IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BP Training Documents IAW paragraph posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 LO NSP NSP

3005BQ Cisco Learning Credits (CLCs)

5.125 CLCs provided with the install

base price on an as-needed basis not to

NTE

exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not

2,000 CLC packs shall be delivered within 10 business days of request.

3005BR Cisco Platinum Learning Library

200 EA NSP NSP

3005BS Annual Cisco Modeling Labs Licenses term period.

2 EA NSP NSP

3005BT Install Base Inventory Database Report

1 LO NSP NSP

3005BU Cisco Collaboration Flex Service

4 EA NSP NSP

3005BV CBCESA User Access Report IAW

3006 CBCESA Prime Report and

Due in accordance with the Schedule of Deliverables to cover the dates between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract

3006AA CBCESA Service Organization Control between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date

(September 30) or the end date of all performance under the contract.

1 EA NSP NSP

3007 ISO/IEC 27001 Certification IAW

TOTAL OPTION PERIOD THREE $

OPTION PERIOD 3 - OPTIONAL QUANTITIES COLLABORATION FLEX

This is an option for additional quantities in accordance with (IAW) FAR 52.217-7, Option for Increased Quantity

– Separately priced Line Item (MAR 1989). Work shall not commence until, and unless, a formal modification is

These optional quantities may be exercised as set forth in PWS Paragraph 5.5.21.6 up to the not to exceed (NTE) quantities stated below once at the beginning of the option period of performance. The period of performance shall commence upon exercise of Option Period 3 to reflect the service inventory as a result of the true-forward

Period of performance: October 1, 2022 through September 30, 2023

3008 Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

NTE KW Quantity: 156,000 KWs

156,000

EA $ NTE$

3009 Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents: 1,500 Premium Concurrent

3010 Cisco Collaboration Flex Enterprise

NTE Active Meeting Hosts: 3,000

EA $ NTE$

TOTAL OPTION PERIOD 3 - OPTIONAL QUANTITIES $

TOTAL OPTION PERIOD 3 + OPTIONAL QUANTITIES $

OPTION PERIOD FOUR

This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the

Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option shall commence immediately after expiration of option period three..

Period of performance: October 1, 2023 through September 30, 2024

4001 Program Management in accordance

Lin Item Numbers (SLIN) shall be allocated to CLINs 4002 and 4004

12 MO NSP NSP

4001AA Contract Project Management Plan throughout the period of performance.

1 LO NSP NSP

4001AB Contractor Staff Support Roster weekly Joint Program Management

Office (JPMO) Meeting.

1 LO NSP NSP

4001AC Cisco Business Critical Enterprise

Service Agreement (CBCESA) be delivered the last day of the preceding month.

4001AD CBCESA Service Level Agreement and updated periodically thereafter.

12 MO NSP NSP

4001AE CBCESA SLA Monitoring Report

Due monthly after first 30 business days of award and updated periodically thereafter

12 MO NSP NSP

4001AF Technical Kickoff Meeting Minutes

1 EA NSP NSP

4001AG Weekly Joint Program Management whichever comes first.

12 MO NSP NSP

4001AJ Bi-Annual PMR Minutes IAW

2 EA NSP NSP

4001AK Ad-Hoc/Tiger Team Meeting Minutes comes first.

1 LO NSP NSP

4002 Cisco Base Services (SmartNet Total

Care, Software Support Service, Business Critical Services) IAW PWS

The annual Reconciliation/true-up

IAW PWS 5.5.21.5 will establish the

Period 4.

Bands ($M)

Lot Price

500 - 600 $

600 - 700 $

700 - 800 $

800 - 900 $

900 - 1000 $

1000 - 1100 $

1100 - 1200 $

4002AA Mission Critical Device Listing IAW

1 LO NSP NSP

4003 Cisco Software Support Services

(SWSS) for Cisco Collaboration Edge

PoP: 12 months from exercise of option year.

allocated to CLIN 4002.

12 MO NSP NSP

4004 Cisco Collaboration Flex Enterprise conclusion of Option period 3 and after exercise of the option.

12 MO NSP NSP

4004AA Cisco Collaboration Flex Enterprise

Service – Knowledge Workers (KW)

4004AB Cisco Collaboration Flex Enterprise

Service - Contact Center Concurrent

Agents

12 MO $ $

4004AC Cisco Collaboration Flex Enterprise

12 MO $ $

4004AD Collaboration Flex Enterprise Service

1 LO NSP NSP

4005 Cisco Business Critical Services IAW

PWS Paragraphs 5.5 and its subtasks.

PoP: 12 months from date of option

SLINs shall be allocated to CLIN 4002.

12 MO NSP NSP

4005AA Contractor/Network Consulting

Engineering (NCE) Support Team

1 LO NSP NSP

4005AB Solution Delivery (SD) and

Infrastructure Operations (IO)

1 LO NSP NSP

4005AC Change Management Strategy Report

4005AD Monthly Security

Vulnerability/Common Services

Due monthly throughout the PoP.

4005AE Hosted Lab Test Cycles Solution

1 LO NSP NSP

4005AF Hosted Lab Low Level Design

1 LO NSP NSP

4005AG Hosted Lab Test Plan IAW PWS

1 LO NSP NSP

4005AH Hosted Lab Test Reports IAW PWS

1 LO NSP NSP

4005AJ Hosted Lab Status Reporting IAW

Due monthly as part of CLIN 4001AC.

4005AK Routing and Switching Architecture

1 LO NSP NSP

4005AL Routing and Switching Stability Audit

1 LO NSP NSP

4005AM Routing and Switching Network

4 EA NSP NSP

4005AN Routing and Switching Consulting

The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

4005AP Unified Communications (UC)

4005AQ UC System Analysis Report IAW PWS

1 LO NSP NSP

4005AR UC Stability Audit Report IAW PWS

1 LO NSP NSP

4005AS UC Consulting Sessions IAW PWS not to exceed four hours in length per session on a topic requested by a VA

Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.

2 EA NSP NSP

4005AT UC Infrastructure Strategy Roadmap exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being

4005AU Data Center/Unified Computing

VA.

1 EA NSP NSP

4005AV Data Center/Unified Computing

VA.

5 EA NSP NSP

4005AW Data Center/Unified Computing

Consolidated Architecture Design

VA.

1 EA NSP NSP

4005AX Data Center/Unified Computing

VA.

1 EA NSP NSP

4005AY Data Center/Computing Infrastructure

VA.

1 EA NSP NSP

4005AZ Wireless LAN Architecture Design

VA.

1 EA NSP NSP

4005BA Wireless LAN Stability Audit Report

4005BB Wireless LAN Network Infrastructure

VA.

4 EA NSP NSP

4005BC Enterprise Video Teleconferencing

Network (EVTN)

VA.

1 EA NSP NSP

4005BD EVTN Business Video Strategy

VA

1 EA NSP NSP

4005BE Common Services Platform Collector /

Telepresence Management System

Due within three business days of quarterly.

1 EA NSP NSP

4005BF Cisco DNA Appliance Report

4005BG Monthly Knowledge Transfer Sessions personnel, within 72 hours of creation and approval of the material.

4005BH White Papers IAW paragraph 5.5.20.1 within 72 hours of creation and approval of the material.

4005BJ Design Guides IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

4005BK Case Studies IAW paragraph 5.5.20.1 posting and viewing by VA personnel, within 72 hours of creation and approval of the material.

1 EA NSP NSP

4005BL Support and…