36C10B19R0043-023.docx
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36C10B19R0043
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
DUNS:
DUNS+4:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. 2/2012)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
36C10B19R0043 09-03-2019 Jamie McPherson 732-795-1090 09-13-2019
@ 12PM EST
Department of Veterans Affairs Technology Acquisition Center
23 Christopher Way Eatontown NJ 07724
X
541512 $27.5 Million
N/A
See Delivery Schedule
Department of Veterans Affairs Technology Acquisition Center
23 Christopher Way
Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971
Cisco Business Critical Enterprise Service Agreement
See Section B.4 Price Schedule
POCs:
Contract Specialist: Jamie McPherson, 732-795-1090 jamie.mcpherson@va.gov
Contracting Officer: Juan Quinones, 732-440-9714 juan.quinones@va.gov
Juan Quinones Contracting Officer
Table of Contents
| SECTION A | 1 | |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS | 1 | |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 6 | |
| B.1 GOVERNING LAW | 6 | |
| B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT | 7 | |
| B.3 CONTRACT ADMINISTRATION DATA | 9 | |
| B.4 PRICE SCHEDULE | 10 | |
| B.5 PERFORMANCE WORK STATEMENT | 61 | |
| 1.0 | BACKGROUND | 62 |
| 2.0 | APPLICABLE DOCUMENTS | 63 |
| 3.0 | SCOPE OF WORK | 66 |
| 4.0 | PERFORMANCE DETAILS | 67 |
| 4.1 | PERFORMANCE PERIOD | 67 |
| 4.2 | PLACE OF PERFORMANCE | 67 |
| 4.3 | TRAVEL | 67 |
| 5.0 | SPECIFIC TASKS AND DELIVERABLES | 68 |
| 5.1 | PROGRAM MANAGEMENT | 68 |
| 5.1.1 | CONTRACTOR PROGRAM MANAGEMENT PLAN | 68 |
| 5.1.2 | JOINT PROGRAM MANAGEMENT OFFICE | 68 |
| 5.1.3 | GENERAL REPORTING REQUIREMENTS | 69 |
| 5.1.3.1 | CBCESA MONTHLY STATUS REPORTING | 69 |
| 5.1.3.2 | CBCESA SERVICE LEVEL AGREEMENT MONITORING PLAN AND REPORT | 69 |
| 5.1.4 | PROGRAM MEETINGS | 70 |
| 5.1.4.1 | TECHNICAL KICKOFF MEETING | 70 |
| 5.1.4.2 | WEEKLY JOINT PROGRAM MANAGEMENT OFFICE MEETING | 70 |
| 5.1.4.3 | QUARTERLY STEERING COMMITTEE MEETING | 70 |
| 5.1.4.4 | BI-ANNUAL EXECUTIVE PROGRAM MANAGEMENT REVIEWS (PMR) | 70 |
| 5.1.4.5 | AD HOC/TIGER TEAM MEETINGS | 71 |
| 5.2 | CISCO SMART NET TOTAL CARE SERVICES | 71 |
| 5.2.1 | TECHNICAL ASSISTANCE CENTER | 71 |
| 5.2.2 | CLASSIFIED NETWORK SERVICES-HIGH TOUCH TECHNICAL SERVICES (CNS-HTTS) | 73 |
| 5.2.3 | ADVANCED HARDWARE REPLACEMENT | 73 |
| 5.2.3.1 | MISSION CRITICAL SUPPORT UPGRADE | 73 |
| 5.2.4 | SOFTWARE DEVELOPERS | 75 |
| 5.2.5 | PRODUCT BUSINESS UNITS | 75 |
| 5.2.6 | PRODUCTIVITY TOOLS AND SOFTWARE | 75 |
| 5.2.7 | TROUBLESHOOTING TOOLS AND SUPPORT | 76 |
| 5.3 | CISCO SOFTWARE SUPPORT SERVICES (SWSS) FOR CISCO UNIFIED BORDER ELEMENT (CUBE)S AND CISCO® UNIFIED SESSION INITIATION PROTOCOL (SIP) | 76 |
| 5.3.1 | CISCO CLOUD SERVICES ROUTER (CSR) 1000v SUPPORT | 76 |
| 5.3.2 | SUPPORT EXCLUSIONS | 77 |
| 5.4 | CISCO COLLABORATION FLEX ENTERPRISE SERVICE | 77 |
| 5.4.1 | ENTERPRISE CALLING SERVICES | 77 |
| 5.4.2 | ENTERPRISE CONTACT CENTER SERVICES | 78 |
| 5.4.3 | CISCO COLLABORATION FLEX ENTERPRISE SUPPORT AND BASE REQUIREMENTS | 78 |
| 5.5 | CISCO BUSINESS CRITICAL SERVICES | 80 |
| 5.5.1 | CISCO OPTIMIZATION SERVICES | 80 |
| 5.5.2 | OPTIMIZATION ENGINEERING SUPPORT | 81 |
| 5.5.3 | SOFTWARE STRATEGY | 81 |
| 5.5.4 | HARDWARE STRATEGY | 81 |
| 5.5.5 | DESIGN STRATEGY | 81 |
| 5.5.6 | CHANGE MANAGEMENT STRATEGY | 82 |
| 5.5.7 | SECURITY VULNERABILITY REPORTING | 82 |
| 5.5.8 | HOSTED LAB TEST CYCLES | 83 |
| 5.5.9 | ROUTING & SWITCHING OPTIMIZATION SERVICE | 84 |
| 5.5.9.1 | ARCHITECTURE DESIGN REVIEW | 84 |
| 5.5.9.2 | STABILITY AUDIT | 84 |
| 5.5.10 | BUSINESS ROUTING AND SWITCHING STRATEGY CONSULTING | 85 |
| 5.5.11 | UNIFIED COMMUNICATIONS OPTIMIZATION SERVICE | 85 |
| 5.5.11.1 | ARCHITECTURE DESIGN REVIEW | 85 |
| 5.5.11.2 | SYSTEM ANALYSIS | 86 |
| 5.5.11.3 | STABILITY AUDIT | 86 |
| 5.5.12 | BUSINESS UNIFIED COMMUNICATION CONSULTING | 87 |
| 5.5.13 | DATA CENTER/UNIFIED COMPUTING OPTIMIZATION SERVICE | 87 |
| 5.5.13.1 | ARCHITECTURE DESIGN REVIEW (ADR) | 87 |
| 5.5.13.2 | STABILITY AUDIT | 88 |
| 5.5.14 | BUSINESS CISCO DATA CENTER/COMPUTING CONSULTING | 89 |
| 5.5.15 | WIRELESS LANS OPTIMIZATION SERVICE | 89 |
| 5.5.15.1 | ARCHITECTURE DESIGN REVIEW | 89 |
| 5.5.15.2 | STABILITY AUDIT | 90 |
| 5.5.16 | BUSINESS CISCO WIRELESS LAN NETWORK CONSULTING | 90 |
| 5.5.17 | TELEPRESENCE (BUSINESS VIDEO) OPTIMIZATION SERVICE | 91 |
| 5.5.17.1 | ARCHITECTURE/STABILITY REVIEW-EVTN | 91 |
| 5.5.18 | BUSINESS VIDEO STRATEGY CONSULTING | 91 |
| 5.5.19 | CISCO FOCUSED TECHNICAL SUPPORT SERVICES | 92 |
| 5.5.19.1 | HIGH TOUCH OPERATIONS MANAGER | 92 |
| 5.5.19.2 | CASE MANAGEMENT | 92 |
| 5.5.19.3 | ASSET AND CISCO PORTAL MANAGEMENT SUPPORT | 93 |
| 5.5.19.4 | INVENTORY COLLECTION TOOLS | 93 |
| 5.5.19.5 | CISCO DIGITAL NETWORK ARCHITECTURE (DNA) CENTER DASHBOARD AND APPLIANCE LIMITED SUPPORT | 94 |
| 5.5.20 | KNOWLEDGE TRANSFER, MENTORING, AND TRAINING SUPPORT | 94 |
| 5.5.20.1 | GENERAL KNOWLEDGE TRANSFERS | 94 |
| 5.5.20.2 | CISCO LEARNING CREDITS | 95 |
| 5.5.20.3 | TECHNICAL KNOWLEDGE LIBRARY (TKL) | 96 |
| 5.5.20.4 | CISCO PLATINUM LEARNING LIBRARY (CPLL) ACCESS | 96 |
| 5.5.20.5 | CISCO MODELING LABS (CML) CORPORATE EDITION PLATFORM | 97 |
| 5.5.21 | CBCESA INVENTORY MANAGEMENT | 97 |
| 5.5.21.1 | MASTER INVENTORY REPORTING | 97 |
| 5.5.21.2 | INSTALL BASE REPORT | 97 |
| 5.5.21.3 | CISCO COLLABORATION FLEX SERVICE REPORT | 98 |
| 5.5.21.4 | CBCESA INVENTORY RECONCILIATION/TRUE-UP AND TRUE-FORWARD | 98 |
| 5.5.21.5 | INSTALL BASE RECONCILIATION/TRUE-UP PROCESS | 98 |
| 5.5.21.6 | CISCO COLLOBRATION FLEX SERVICE INVENTORY TRUE-FORWARD PROCESS | 100 |
| 5.5.22 | CBCESA USER ACCESS AND REPORTING | 100 |
| 5.6 | SYSTEM AND ORGANIZATIONAL CONTROLS (SOC) FOR SERVICE ORGANIZATIONS REPORTING REQUIREMENTS | 101 |
| 5.6.1 | SERVICE ORGANIZATION CONTROL (SOC) REPORTING | 101 |
| 5.6.2 | SERVICE ORGANIZATION CONTROL REPORTING - SPECIFICATIONS AND DELIVERABLES | 101 |
| 5.7 | RIGHTS IN COMMERCIAL LICENSES AND TECHNICAL DATA AND REPORTS | 103 |
| 6.0 | GENERAL REQUIREMENTS | 103 |
| 6.1 | ENTERPRISE AND IT FRAMEWORK | 103 |
| 6.1.1 | VA TECHNICAL REFERENCE MODEL | 103 |
| 6.1.2 | FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM) | 103 |
| 6.1.3 | INTERNET PROTOCOL VERSION 6 (IPV6) | 104 |
| 6.1.4 | TRUSTED INTERNET CONNECTION (TIC) | 105 |
| 6.1.5 | STANDARD COMPUTER CONFIGURATION | 105 |
| 6.1.6 | VETERAN FOCUSED INTEGRATION PROCESS (VIP) | 105 |
| 6.1.7 | PROCESS ASSETT LIBRARY (PAL) | 106 |
| 6.1.8 | AUTHORITATIVE DATA SOURCES | 106 |
| 6.2 | SECURITY AND PRIVACY REQUIREMENTS | 107 |
| 6.2.1 | POSITION/TASK RISK DESIGNATION LEVEL(S) | 107 |
| 6.2.2 | CONTRACTOR PERSONNEL SECURITY REQUIREMENTS | 107 |
| 6.3 | METHOD AND DISTRIBUTION OF DELIVERABLES | 109 |
| 6.4 | PERFORMANCE METRICS | 109 |
| 6.4.1 | DELIVERABLE METRICS/SERVICE LEVEL AGREEMENTS (SLA) | 110 |
| 6.5 | FACILITY/RESOURCE PROVISIONS | 112 |
| 6.6 | GOVERNMENT FURNISHED PROPERTY | 113 |
| ADDENDUM A – ADDITIONAL VA REQUIREMENTS, CONSOLIDATED | 115 | |
| ADDENDUM B – VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY LANGUAGE | 121 | |
| SECTION C - CONTRACT CLAUSES | 131 | |
| C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 131 | |
| C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (AUG 2019) | 132 | |
| C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 139 | |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 140 | |
| SECTION E - SOLICITATION PROVISIONS | 141 | |
| E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 141 | |
| E.2 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018) | 141 | |
| E.3 52.216-1 TYPE OF CONTRACT (APR 1984) | 159 | |
| E.4 52.233-2 SERVICE OF PROTEST (SEP 2006) | 159 | |
| E.5 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018) | 160 | |
| E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 160 | |
| E.7 BASIS FOR AWARD | 161 | |
| E. 8 FACTORS TO BE EVALUATED | 161 | |
| E.9 EVALUATION APPROACH | 161 | |
| E.10 PROPOSAL SUBMISSION | 163 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 GOVERNING LAW
Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Order. Commercial license agreements may be made a part of this Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Order must be made by contract/order modification (Standard Form 30) and shall only be effected by a warranted Contracting Officer. Nothing in this Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.
B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT
(1) Definitions.
(a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”
(b) Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.
(c)Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.
(d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.
(e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.
(f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.
(g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).
(2) Software License
(a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software
(b) The Government may use the software in a networked environment. Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).
All limitation of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.
(3) Software Maintenance and Technical Support
(a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.
(b) The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.
(c) Any telephone support provided by contractor shall be at no additional cost.
(d) The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor (e.g., www.ppirs.gov).
(e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.
(4) Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.
(5) Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost.
B.3 CONTRACT ADMINISTRATION DATA
(continuation from Standard Form 1449, block 18A.)
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: To Be Determined.
b. GOVERNMENT: Contracting Officer 36C10B Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] | |
| b. Semi-Annually | [] | |
| c. Other | [X] Upon acceptance of Deliverables, IAW Section B.4, Price Schedule |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
B.4 PRICE SCHEDULE
All deliverables must be submitted electronically to the VA Program Manager (PM), Contracting Officer’s Representative (COR), and Contracting Officer unless otherwise specified in the line item. Please be advised that in accordance with Federal Acquisition Regulation (FAR) Part 2.101, a “day” means, unless otherwise specified, a CALENDER day. Additionally, deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.
The Price Schedule contains Contract Line Items Numbers (CLIN) identified as not separately priced (NSP). This means the price for the line item is included in the price of another, related line item. The Contractor shall not invoice the Government for any portion of the contract line item which contains an NSP until the Contractor has delivered the total quantity of all related contract line items and the Government has accepted them.
The Contractor shall meet all Deliverable Metrics/Service Level Agreements (SLA) as described in the Performance Work Statement (PWS). However, if the Contractor’s performance falls below a required service level, the Contractor shall only be paid for the lower service level provided. See Section B.5 Performance Work Statement, Section 6.4.1 for Deliverable Metrics/SLA Performance.
NOTE: Vendors are instructed to see solicitation Section E for proposal submission instructions inclusive of the price proposal. Section B.4 Price schedule is for informational purposes only for solicitation. Vendors are cautioned that alterations to the line items as specified below may render quotes unacceptable. All questions shall be directed to the Contract Jamie McPherson, Jamie.McPherson@va.gov and Contracting Officer, Juan Quinones, Juan.Quinones@va.gov prior to the closing date and time specified in the Request for Proposal (RFP).
F.O.B.: Destination Inspection/Acceptance: Destination
Electronic Submission to: VA PM, COR, and CO
BASE PERIOD
Period of Performance (PoP) shall be 12 months from the date of award.
| CLIN |
| DESCRIPTION |
| QTY |
| UNIT |
| UNIT PRICE |
| TOTAL PRICE |
| 0001 |
| Program Management in accordance with (IAW) Performance Work Statement (PWS) 5.1. |
Period of performance (PoP) is 12 months from date of award.
The Price of this Contract Line Item Number (CLIN) and its Sub Contract Line Item Numbers (SLIN) shall be allocated to CLINs 0002 and 0004
| 12 |
| MO |
| NSP |
| NSP |
| 0001AA |
| Contract Project Management Plan IAW paragraph 5.1.1 of the Performance Work Statement. |
Due 10 business days after receipt of contract. The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.
| 1 |
| LO |
| NSP |
| NSP |
| 0001AB |
| Contractor Staff Support Roster IAW paragraph 5.1.2 of the PWS. |
Due within five business days of a change or one business day prior to weekly Joint Program Management Office (JPMO) Meeting.
| 1 |
| LO |
| NSP |
| NSP |
| 0001AC |
| Cisco Business Critical Enterprise Service Agreement (CBCESA) Monthly Status Report IAW paragraph 5.1.3.1 of the PWS. |
Due monthly throughout the PoP. The CBCESA Monthly Status Report shall be delivered the last day of the preceding month.
| 12 |
| MO |
| NSP |
| NSP |
| 0001AD |
| CBCESA Service Level Agreement (SLA) Monitoring Plan IAW paragraph 5.1.3.2 of the PWS. |
Due within 15 business days of award and updated periodically thereafter
| 12 |
| MO |
| NSP |
| NSP |
| 0001AE |
| CBCESA SLA Monitoring Report IAW paragraph 5.1.3.2 of the PWS. |
Due monthly after first 30 business days of award and updated periodically thereafter
| 12 |
| MO |
| NSP |
| NSP |
| 0001AF |
| Technical Kickoff Meeting Minutes IAW paragraph 5.1.4.1 of the PWS. |
Due within five business days after the Kickoff Meeting.
| 1 |
| EA |
| NSP |
| NSP |
| 0001AG |
| Weekly Joint Program Management Office (JPMO) Meeting Minutes IAW paragraph 5.1.4.2 of the PWS. |
Due one day prior to the next meeting or within three business days, whichever comes first.
| 52 |
| EA |
| NSP |
| NSP |
| 0001AH |
| Steering Committee Slides/Minutes IAW paragraph 5.1.4.3 of the PWS. |
Due No Later Than (NLT) four hours prior to the Steering Committee Meeting throughout the PoP.
| 4 |
| EA |
| NSP |
| NSP |
| 0001AJ |
| Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS. |
Due within five business days after the meeting.
| 2 |
| EA |
| NSP |
| NSP |
| 0001AK |
| Ad-Hoc/Tiger Team Meeting Minutes IAW paragraph 5.1.4.5 of the PWS. |
Due one day prior to the next meeting or within five business days, whichever comes first
| 1 |
| LO |
| NSP |
| NSP |
| 0002 |
| Cisco Base Services (SmartNet Total Care, Software Support Service, Business Critical Services) IAW PWS paragraphs 5.2, 5.3, 5.5, 5.6 and their subtasks. |
Install Base Band ($ Million):
$800M – $900M
PoP: 12 months from date of award.
| 12 |
| MO |
| $ |
| $ |
| 0002AA |
| Mission Critical Device Listing IAW PWS paragraphs 5.2.3.1. |
Due within 48 hours of request from COR and on a 6-month basis.
| 1 |
| LO |
| NSP |
| NSP |
| 0003 |
| Cisco Software Support Services (SWSS) for Cisco Collaboration Edge and Unified Session Initiation Protocol (SIP)Proxy IAW PWS paragraph 5.3 and its subtasks. |
PoP: 12 months from date of award.
The Price for this CLIN shall be allocated to CLIN 0002
| 12 |
| MO |
| NSP |
| NSP |
| 0004 |
| Cisco Collaboration Flex Enterprise Service IAW PWS paragraphs 5.4 and its subtasks. |
Collaboration Flex Band (Knowledge Workers (KW)):
260,000 - 311,999 KWs
PoP: 12 months from date of award.
| 12 |
| MO |
| $ |
| $ |
| 0004AA |
| Collaboration Flex Enterprise Service Workspace IAW PWS paragraph 5.4.3. |
Due within 30 business days of award.
| 1 |
| EA |
| NSP |
| NSP |
| 0005 |
| Cisco Business Critical Services IAW PWS Paragraphs 5.5 and its subtasks. |
PoP: 12 months from date of award.
The Price for this CLIN and it its SLINs shall be allocated to CLIN 0002
| 12 |
| MO |
| NSP |
| NSP |
| 0005AA |
| Contractor/Network Consulting Engineering (NCE) Support Team Roster(s) IAW PWS paragraph 5.5.1 of the PWS. |
Due quarterly after the date of award.
| 1 |
| LO |
| NSP |
| NSP |
| 0005AB |
| Solution Delivery (SD) and Infrastructure Operations (IO) Documentation Reviews |
IAW PWS paragraph 5.5.5.
Due within 10 business days of meeting.
| 1 |
| LO |
| NSP |
| NSP |
| 0005AC |
| Change Management Strategy Report IAW PWS paragraph 5.5.6. |
Due 180 days after award
| 1 |
| LO |
| NSP |
| NSP |
| 0005AD |
| Monthly Security Vulnerability/Common Services Platform Collector (CSPC) Report IAW PWS paragraph 5.5.7. |
Due Monthly throughout the PoP.
| 12 |
| EA |
| NSP |
| NSP |
| 0005AE |
| Hosted Lab Test Cycles Solution Requirement Document (SRD) IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request
| 1 |
| LO |
| NSP |
| NSP |
| 0005AF |
| Hosted Lab Low Level Design Document (LLD) IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request
| 1 |
| LO |
| NSP |
| NSP |
| 0005AG |
| Hosted Lab Test Plan IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request
| 1 |
| LO |
| NSP |
| NSP |
| 0005AH |
| Hosted Lab Test Reports IAW PWS paragraph 5.5.8. |
Due within 15 business days after testing is completed
| 1 |
| LO |
| NSP |
| NSP |
| 0005AJ |
| Hosted Lab Status Reporting IAW PWS paragraph 5.5.8. |
Due monthly as part of CLIN 0001AC
| 1 |
| LO |
| NSP |
| NSP |
| 0005AK |
| Routing and Switching Architecture Design Review Report IAW PWS paragraph 5.5.9.1. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 0005AL |
| Routing and Switching Stability Audit Report IAW PWS paragraph 5.5.9.2. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 0005AM |
| Routing and Switching Network Strategy Report IAW PWS paragraph 5.5.10. |
Due within 60 days of the topic being provided by VA.
| 4 |
| EA |
| NSP |
| NSP |
| 0005AN |
| Routing and Switching Consulting Sessions IAW PWS paragraph 5.5.10. |
The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 3 |
| EA |
| NSP |
| NSP |
| 0005AP |
| Unified Communications (UC) Architecture Design Review Report IAW PWS paragraph 5.5.11.1. |
Due quarterly throughout the PoP.
| LO |
| NSP |
| NSP |
| 0005AQ |
| UC System Analysis Report IAW PWS paragraph 5.5.11.2. |
Due within 60 days of the topic being provided by VA
| 1 |
| LO |
| NSP |
| NSP |
| 0005AR |
| UC Stability Audit Report IAW PWS paragraph 5.5.11.3. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 0005AS |
| UC Consulting Sessions IAW PWS paragraph 5.5.12. |
The Contractor shall deliver up to two strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 2 |
| EA |
| NSP |
| NSP |
| 0005AT |
| UC Infrastructure Strategy Roadmap Report IAW PWS paragraph 5.5.12 of the PWS. |
The Contractor shall deliver up to two UC Consulting sessions annually not to exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 2 |
| EA |
| NSP |
| NSP |
| 0005AU |
| Data Center/Unified Computing Architectural Assessment Plan (AAP) IAW PWS paragraph 5.5.13.1. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005AV |
| Data Center/Unified Computing Architecture Design Review Report |
IAW paragraph 5.5.13.1 of the PWS.
Due within 60 days of the topic/location being provided by the VA.
| 5 |
| EA |
| NSP |
| NSP |
| 0005AW |
| Data Center/Unified Computing Consolidated Architecture Design Review Report IAW paragraph 5.5.13.1of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005AX |
| Data Center/Unified Computing Stability Audit Report IAW paragraph 5.5.13.2 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005AY |
| Data Center/Computing Infrastructure Strategy Roadmap Report IAW paragraph 5.5.14 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005AZ |
| Wireless LAN Architecture Design Review Report IAW paragraph 5.5.15.1 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005BA |
| Wireless LAN Stability Audit Report |
IAW paragraph 5.5.15.2 of the PWS.
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005BB |
| Wireless LAN Network Infrastructure Strategy Roadmap Report IAW paragraph 5.5.16 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 4 |
| EA |
| NSP |
| NSP |
| 0005BC |
| Enterprise Video Teleconferencing Network (EVTN) Architecture/Stability Review Report IAW paragraph 5.5.17.1 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005BD |
| EVTN Business Video Strategy Roadmap Report IAW paragraph 5.5.18 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 0005BE |
| Common Services Platform Collector / Telepresence Management System Derived Improvement Report IAW paragraph 5.5.19.4 of the PWS |
Due within three (3) business days of request by VA, but no less than quarterly.
| 1 |
| EA |
| NSP |
| NSP |
| 0005BF |
| Cisco DNA Appliance Report IAW paragraph 5.5.19.5 of the PWS |
Due within 30 business days of award.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BG |
| Monthly Knowledge Transfer Sessions IAW paragraph 5.5.20.1 of the PWS |
Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 12 |
| MO |
| NSP |
| NSP |
| 0005BH |
| White Papers IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BJ |
| Design Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BK |
| Case Studies IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BL |
| Support and Configuration Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BM |
| Troubleshooting Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BN |
| Deployment Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BP |
| Training Documents IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 0005BQ |
| Cisco Learning Credits (CLC) |
IAW paragraph 5.5.20.2 of the PWS
The Government will authorize additional CLCs over and above the 5,125 CLCs provided with the install base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not authorized for use will be de-obligated from the base period.
Initial base set of 5,125 CLCs are due within 30 business days of award. Additional 2,000 CLC packs shall be delivered within 10 business days of request.
NTE
13,125
| EA |
| $ |
| NTE$ |
| 0005BR |
| Cisco Platinum Learning Library Licenses IAW paragraph 5.5.20.4 of the PWS |
Due within 30 business days of award.
| 200 |
| EA |
| NSP |
| NSP |
| 0005BS |
| Annual Cisco Modeling Labs Licenses IAW paragraph 5.5.20.5 of the PWS |
Due within 30 business days of award or business days prior to end of license term period.
| 2 |
| EA |
| NSP |
| NSP |
| 0005BT |
| Install Base Inventory Database Report IAW paragraph 5.5.21.2 of the PWS |
Due Quarterly and final due within 60 days prior to the end of the PoP
| 1 |
| LO |
| NSP |
| NSP |
| 0005BU |
| Cisco Collaboration Flex Service Report IAW paragraph 5.5.21.3 |
Due Quarterly and final due within 60 days prior to the end of the PoP.
| 4 |
| EA |
| NSP |
| NSP |
| 0005BU |
| CBCESA User Access Report IAW paragraph 5.5.22 of the PWS. |
Due 180 days after award
| 1 | |
| LO | |
| NSP | |
| NSP |
| 0006 |
| CBCESA Prime Report and Subcontractor Reports IAW paragraph 5.6.2 of the PWS. |
Due in accordance with the Schedule of Deliverables to cover the dates between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date (September 30) or the end date of all performance under the contract.
| 1 |
| EA |
| NSP |
| NSP |
| 0006AA |
| CBCESA Service Organization Control Bridge Letter IAW paragraph 5.6.2 of the PWS. |
Due in accordance with the Schedule of Deliverables to cover the dates between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date (September 30) or the end date of all performance under the contract.
| 1 |
| EA |
| NSP |
| NSP |
| 0007 |
| ISO/IEC 27001 Certification IAW Addendum B, Section B4. |
Due annually
| 1 |
| EA |
| NSP |
| NSP |
| TOTAL BASE PERIOD PRICE |
| $ |
OPTION PERIOD ONE
This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the base period.
Period of performance: October 1, 2020 through September 30, 2021
| CLIN |
| DESCRIPTION |
| QTY |
| UNIT |
| UNIT PRICE |
| TOTAL PRICE |
| 1001 |
| Program Management in accordance with (IAW) Performance Work Statement (PWS) 5.1. |
Period of performance (PoP): 12 months from date of option exercise.
The Price of this Contract Line Item Number (CLIN) and its Sub Contract Lin Item Numbers (SLIN) shall be allocated to CLINs 1002 and 1004.
| 12 |
| MO |
| NSP |
| NSP |
| 1001AA |
| Contract Project Management Plan |
IAW paragraph 5.1.1 of the PWS.
The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.
| 1 |
| LO |
| NSP |
| NSP |
| 1001AB |
| Contractor Staff Support Roster |
IAW paragraph 5.1.2 of the PWS.
Due within five business days of a change or one business day prior to weekly Joint Program Management Office (JPMO) Meeting.
| 1 |
| LO |
| NSP |
| NSP |
| 1001AC |
| Cisco Business Critical Enterprise Service Agreement (CBCESA) Monthly Status Report IAW paragraph 5.1.3.1 of the PWS. |
Due monthly throughout the PoP. The CBCESA Monthly Status Report shall be delivered the last day of the preceding month.
| 12 |
| MO |
| NSP |
| NSP |
| 1001AD |
| CBCESA Service Level Agreement (SLA) Monitoring Plan IAW paragraph 5.1.3.2 of the PWS. |
Due within 15 business days of award and updated periodically thereafter.
| 12 |
| MO |
| NSP |
| NSP |
| 1001AE |
| CBCESA SLA Monitoring Report IAW paragraph 5.1.3.2 of the PWS. |
Due monthly after first 30 business days of award and updated periodically thereafter.
| 12 |
| MO |
| NSP |
| NSP |
| 1001AF |
| Weekly Joint Program Management Office JPMO Meeting Minutes IAW paragraph 5.1.4.2 of the PWS. |
Due one day prior to the next meeting or within three business days, whichever comes first.
| 52 |
| EA |
| NSP |
| NSP |
| 1001AG |
| Steering Committee Slides/Minutes |
IAW paragraph 5.1.4.3 of the PWS.
Due No Later Than (NLT) four hours prior to the Steering Committee Meeting throughout the PoP.
| 4 |
| EA |
| NSP |
| NSP |
| 1001AH |
| Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS. |
Due within five business days after the meeting.
| 2 |
| EA |
| NSP |
| NSP |
| 1001AJ |
| Ad-Hoc/Tiger Team Meeting Minutes IAW paragraph 5.1.4.5 of the PWS. |
Due one day prior to the next meeting or within five business days, whichever comes first.
| 1 |
| LO |
| NSP |
| NSP |
| 1002 |
| Cisco Base Services (SmartNet Total Care, Software Support Service, Business Critical Services) IAW PWS paragraphs 5.2, 5.3, 5.5, 5.6 and their subtasks. |
The annual Reconciliation/true-up IAW PWS 5.5.21.5 will establish the IB inventory and Lot Price for Option Period 1.
Install Base Band ($ Million):
| Install Base Bands ($M) |
| Lot Price |
| 500 - 600 |
| $ |
| 600 - 700 |
| $ |
| 700 - 800 |
| $ |
| 800 - 900 |
| $ |
| 900 - 1000 |
| $ |
| 1000 - 1100 |
| $ |
| 1100 - 1200 |
| $ |
| 1200 - 1350 |
| $ |
| 1350 - 1500 |
| $ |
PoP: 12 months from date of award.
| 12 |
| MO |
| $ |
| $ |
| 1002AA |
| Mission Critical Device Listing IAW PWS paragraphs 5.2.3.1. |
Due within 48 hours of request from COR and on a 6-month basis.
| 1 |
| LO |
| NSP |
| NSP |
| 1003 |
| Cisco Software Support Services (SWSS) for Cisco Collaboration Edge and Unified SIP Proxy IAW PWS paragraph 5.3 and its subtasks. |
PoP: 12 months from exercise of option year.
The Price for this CLIN shall be allocated to CLIN 1002.
| 12 |
| MO |
| NSP |
| NSP |
| 1004 |
| Cisco Collaboration Flex Enterprise Service IAW PWS paragraphs 5.4 and its subtasks. The annual Reconciliation/true-forward IAW PWS 5.5.21.6 will establish the price for Cisco Collaboration Flex Services in Option Period 1. |
Collaboration Flex Band (Knowledge Workers (KW)):
| Knowledge Workers (KW) Units Bands |
| Lot Price |
| 260,000 - 311,999 |
| $ |
| 312,000 - 374,399 |
| $ |
| 374,400 - 449,279 |
| $ |
| 449,280 - 539,140 |
| $ |
PoP: 12 months from exercise of option year.
| 12 |
| MO |
| $ |
| $ |
| 1004AA |
| Collaboration Flex Enterprise Service Workspace IAW PWS paragraph 5.4.3. |
Due within 30 business days of exercise of option year.
| 1 |
| LO |
| NSP |
| NSP |
| 1005 |
| Cisco Business Critical Services IAW PWS Paragraphs 5.5 and its subtasks. |
PoP: 12 months from date of award.
The Price for this CLIN and it its SLINs shall be allocated to CLIN 1002.
| 12 |
| MO |
| NSP |
| NSP |
| 1005AA |
| Contractor/Network Consulting Engineering (NCE) Support Team Roster(s) IAW PWS paragraph 5.5.1 of the PWS. |
Due quarterly after exercise of option year.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AB |
| Solution Delivery (SD) and Infrastructure Operations (IO) Documentation Reviews IAW PWS paragraph 5.5.5. |
Due within 10 business days of meeting.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AC |
| Change Management Strategy Report IAW PWS paragraph 5.5.6. |
Due 180 days after award
| 1 |
| LO |
| NSP |
| NSP |
| 1005AD |
| Monthly Security Vulnerability/Common Services Platform Collector (CSPC) Report IAW PWS paragraph 5.5.7. |
Due monthly throughout the PoP.
| 12 |
| MO |
| NSP |
| NSP |
| 1005AE |
| Hosted Lab Test Cycles Solution Requirement Document (SRD) IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AF |
| Hosted Lab Low Level Design Document (LLD) IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AG |
| Hosted Lab Test Plan IAW PWS paragraph 5.5.8. |
Due within 10 business days of VA request.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AH |
| Hosted Lab Test Reports IAW PWS paragraph 5.5.8. |
Due within 15 business days after testing is completed.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AJ |
| Hosted Lab Status Reporting IAW PWS paragraph 5.5.8. |
Due monthly as part of CLIN 1001AC.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AK |
| Routing and Switching Architecture Design Review Report IAW PWS paragraph 5.5.9.1. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AL |
| Routing and Switching Stability Audit Report IAW PWS paragraph 5.5.9.2. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AM |
| Routing and Switching Network Strategy Report IAW PWS paragraph 5.5.10. |
Due within 60 days of the topic being provided by VA.
| 4 |
| EA |
| NSP |
| NSP |
| 1005AN |
| Routing and Switching Consulting Sessions IAW PWS paragraph 5.5.10. |
The Contractor shall deliver up to three strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AP |
| Unified Communications (UC) Architecture Design Review Report IAW PWS paragraph 5.5.11.1. |
Due quarterly throughout the PoP.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AQ |
| UC System Analysis Report IAW PWS paragraph 5.5.11.2. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AR |
| UC Stability Audit Report IAW PWS paragraph 5.5.11.3. |
Due within 60 days of the topic being provided by VA.
| 1 |
| LO |
| NSP |
| NSP |
| 1005AS |
| UC Consulting Sessions IAW PWS paragraph 5.5.12. |
The Contractor shall deliver up to two strategy consulting sessions annually not to exceed four hours in length per session on a topic requested by a VA Technology Program Managers (TPM) via the COR to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 2 |
| EA |
| NSP |
| NSP |
| 1005AT |
| UC Infrastructure Strategy Roadmap Report IAW PWS paragraph 5.5.12 of the PWS. |
The Contractor shall deliver up to two UC Consulting sessions annually not to exceed four hours in length per consulting session on a topic requested by the TPM to include remote lab access. These reports shall be due within 60 days of the topic being provided by VA.
| 2 |
| EA |
| NSP |
| NSP |
| 1005AU |
| Data Center/Unified Computing Architectural Assessment Plan (AAP) IAW PWS paragraph 5.5.13.1. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005AV |
| Data Center/Unified Computing Architecture Design Review Report |
IAW paragraph 5.5.13.1 of the PWS.
Due within 60 days of the topic/location being provided by the VA.
| 5 |
| EA |
| NSP |
| NSP |
| 1005AW |
| Data Center/Unified Computing Consolidated Architecture Design Review Report IAW paragraph 5.5.13.1of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005AX |
| Data Center/Unified Computing Stability Audit Report IAW paragraph 5.5.13.2 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005AY |
| Data Center/Computing Infrastructure Strategy Roadmap Report |
IAW paragraph 5.5.14 of the PWS.
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005AA |
| Wireless LAN Architecture Design Review Report IAW paragraph 5.5.15.1 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BA |
| Wireless LAN Stability Audit Report |
IAW paragraph 5.5.15.2 of the PWS.
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BB |
| Wireless LAN Network Infrastructure Strategy Roadmap Report IAW paragraph 5.5.16 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 4 |
| EA |
| NSP |
| NSP |
| 1005BC |
| Enterprise Video Teleconferencing Network (EVTN) Architecture/Stability Review Report IAW paragraph 5.5.17.1 of the PWS. |
Due within 60 days of the topic/location being provided by the VA.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BD |
| EVTN Business Video Strategy Roadmap Report IAW paragraph 5.5.18 of the PWS. |
Due within 60 days of the topic/location being provided by the VA
| 1 |
| EA |
| NSP |
| NSP |
| 1005BE |
| Common Services Platform Collector / Telepresence Management System Derived Improvement Report IAW paragraph 5.5.19.4 of the PWS |
Due within three (3) business days of request by VA, but no less than quarterly.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BF |
| Cisco DNA Appliance Report |
IAW paragraph 5.5.19.5 of the PWS
Due within 30 business days of award.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BG |
| Monthly Knowledge Transfer Sessions |
IAW paragraph 5.5.20.1 of the PWS
Due to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| EA |
| NSP |
| NSP |
| 1005BH |
| White Papers IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 1005BJ |
| Design Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 | |
| LO | |
| NSP | |
| NSP |
| 1005BK |
| Case Studies IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 1005BL |
| Support and Configuration Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 1005BM |
| Troubleshooting Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 1005BN |
| Deployment Guides IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 10 |
| EA |
| NSP |
| NSP |
| 1005BP |
| Training Documents IAW paragraph 5.5.20.1 of the PWS |
Due as needed and submitted to the VA COR, PPM, and TPM for internal posting and viewing by VA personnel, within 72 hours of creation and approval of the material.
| 1 |
| LO |
| NSP |
| NSP |
| 1005BQ |
| Cisco Learning Credits (CLCs) |
IAW paragraph 5.5.20.2 of the PWS
The Government will authorize additional CLCs over and above the 5.125 CLCs provided with the install base price on an as-needed basis not to exceed 13,125 CLCs throughout the performance of the base period. At the conclusion of the base period, the remaining balance of CLCs that are not authorized for use will be de-obligated from the base period.
Initial base set of CLCs are due within 30 business days of award. Additional 2,000 CLC packs shall be delivered within 10 business days of request.
NTE
13,125
| EA |
| $ |
| $ |
| 1005BR |
| Cisco Platinum Learning Library Licenses IAW paragraph 5.5.20.4 of the PWS |
Due within 30 business days of exercise of option year.
| 200 |
| EA |
| NSP |
| NSP |
| 1005BS |
| Annual Cisco Modeling Labs Licenses IAW paragraph 5.5.20.5 of the PWS |
Due within 30 business days of award or business days prior to end of license term period.
| 2 |
| EA |
| NSP |
| NSP |
| 1005BT |
| Install Base Inventory Database Report IAW paragraph 5.5.21.2 of the PWS |
Due Quarterly and final due within 60 days prior to the end of the PoP
| 1 |
| LO |
| NSP |
| NSP |
| 1005BU |
| Cisco Collaboration Flex Service Report IAW paragraph 5.5.21.3 |
Due Quarterly and final due within 60 days prior to the end of the PoP.
| 4 |
| EA |
| NSP |
| NSP |
| 1005BV |
| CBCESA User Access Report IAW paragraph 5.5.22 of the PWS. |
Due 180 days after award
| 1 |
| LO |
| NSP |
| NSP |
| 1006 |
| CBCESA Prime Report and Subcontractor Reports IAW paragraph 5.6.2 of the PWS. |
Due in accordance with the Schedule of Deliverables to cover the dates between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date (September 30) or the end date of all performance under the contract
| 1 |
| EA |
| NSP |
| NSP |
| 1006AA |
| CBCESA Service Organization Control Bridge Letter IAW paragraph 5.6.2 of the PWS. |
Due in accordance with the Schedule of Deliverables to cover the dates between the applicable Prime Report’s and Subcontractor’s Report period end date and VA’s fiscal year end date (September 30) or the end date of all performance under the contract.
| 1 |
| EA |
| NSP |
| NSP |
| 1007 |
| ISO/IEC 27001 Certification IAW Addendum B, Section B4. |
Due annually
| 1 |
| EA |
| NSP |
| NSP |
| TOTAL OPTION PERIOD ONE |
| $ |
OPTION PERIOD TWO
This 12-month option may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (Mar 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of option period one. .
Period of performance: October 1, 2021 through September 30, 2022
| CLIN |
| DESCRIPTION |
| QTY |
| UNIT |
| UNIT PRICE |
| TOTAL PRICE |
| 2001 |
| Program Management in accordance with (IAW) Performance Work Statement (PWS) 5.1. |
Period of performance (PoP): 12 months from date of option exercise.
The Price of this Contract Line Item Number (CLIN) and its Sub Contract Lin Item Numbers (SLIN) shall be allocated to CLINs 2002 and 2004
| 12 |
| MO |
| NSP |
| NSP |
| 2001AA |
| Contract Project Management Plan |
IAW paragraph 5.1.1 of the Performance Work Statement.
The Contractor shall update and maintain and deliver the CPMP throughout the period of performance.
| 1 |
| LO |
| NSP |
| NSP |
| 2001AB |
| Contractor Staff Support Roster |
IAW paragraph 5.1.2 of the PWS.
Due within five business days of a change or one business day prior to weekly Joint Program Management Office (JPMO) Meeting.
| 1 |
| LO |
| NSP |
| NSP |
| 2001AC |
| Cisco Business Critical Enterprise Service Agreement (CBCESA) Monthly Status Report IAW paragraph 5.1.3.1 of the PWS. |
Due monthly throughout the PoP. The CBCESA Monthly Status Report shall be delivered the last day of the preceding month.
| 12 |
| MO |
| NSP |
| NSP |
| 2001AD |
| CBCESA Service Level Agreement (SLA) Monitoring Plan IAW paragraph 5.1.3.2 of the PWS. |
Due within 15 business days of award and updated periodically thereafter
| 12 |
| MO |
| NSP |
| NSP |
| 2001AE |
| CBCESA SLA Monitoring Report IAW paragraph 5.1.3.2 of the PWS. |
Due monthly after first 30 business days of award and updated periodically thereafter
| 12 |
| MO |
| NSP |
| NSP |
| 2001AF |
| Technical Kickoff Meeting Minutes IAW paragraph 5.1.4.1 of the PWS. |
Due within five business days after the Kickoff Meeting.
| 1 |
| EA |
| NSP |
| NSP |
| 2001AG |
| Weekly Joint Program Management Office JPMO Meeting Minutes IAW paragraph 5.1.4.2 of the PWS. |
Due one day prior to the next meeting or within three business days, whichever comes first.
| 12 |
| MO |
| NSP |
| NSP |
| 2001AH |
| Steering Committee Slides/Minutes |
IAW paragraph 5.1.4.3 of the PWS.
Due No Later Than (NLT) four hours prior to the Steering Committee Meeting throughout the PoP.
| 1 |
| LO |
| NSP |
| NSP |
| 2001AJ |
| Bi-Annual PMR Minutes IAW paragraph 5.1.4.4 of the PWS. |
Due within five business days after the meeting.
| 2 |
| EA |
| NSP |
| NSP |
| 2001AK |
| Ad-Hoc/Tiger Team Meeting Minutes IAW paragraph 5.1.4.5 of the PWS. |
Due one day prior to the next meeting or within five business days, whichever comes first.
| 1 |
| LO |
| NSP |
| NSP |
| 2002 |
| Cisco Base Services (SmartNet Total Care, Software Support Service, Business Critical Services) IAW PWS paragraphs 5.2, 5.3, 5.5, 5.6 and their subtasks. |
The annual Reconciliation/true-up IAW PWS 5.5.21.5 will establish the IB inventory and Lot Price for Option Period 2.
Install Base Band ($ Million):
| Install Base Bands ($M) |
| Lot Price |
| 500 - 600 |
| $ |
| 600 - 700 |
| $ |
| 700 - 800 |
| $ |
| 800 - 900 |
| $ |
| 900 - 1000 |
| $ |
| 1000 - 1100 |
| $ |
| 1100 - 1200 |
| $ |
| 1200 - 1350 |
| $ |
| 1350 - 1500 |
| $ |
| 12 |
| MO |
| $ |
| $ |
| 2002AA |
| Mission Critical Device Listing IAW PWS paragraphs 5.2.3.1. |
Due within 48 hours of request from COR and on a 6-month basis.
| 1 |
| LO |
| NSP |
| NSP |
| 2003 |
| Cisco Software Support Services (SWSS) for Cisco Collaboration Edge and Unified SIP Proxy IAW PWS paragraph 5.3 and its subtasks. |
PoP: 12 months from exercise of option year.
The Price for this CLIN shall be allocated to CLIN 1002.
| 12 |
| MO |
| NSP |
| NSP |
| 2004 |
| Cisco Collaboration Flex Enterprise Service IAW PWS paragraphs 5.4 and its subtasks. |
The annual Reconciliation/true-forward IAW PWS 5.5.21.6 will establish the price for Cisco Collaboration Flex Services in Option Period 2.
Collaboration Flex Band (Knowledge Workers (KW)):
| Knowledge Workers (KW) Units Bands |
| Lot Price |
| 260,000 - 311,999 |
| $ |
| 312,000 - 374,399 |
| $ |
| 374,400 - 449,279 |
| $ |
| 449,280 - 539,140 |
| $ |
| 12 |
| MO |
| $ |
| $ |
| 2004AA |
| Collaboration Flex Enterprise Service Workspace IAW PWS paragraph 5.4.3. |
Due within 30 business days of exercise of option year.
| 1 |
| LO |
| NSP |
| NSP |
| 2005 |
| Cisco Business Critical Services IAW PWS Paragraphs 5.5 and its subtasks. |
PoP: 12 months from date of award.
The Price for this CLIN and it its SLINs shall be allocated to CLIN 1002.
| 12 |
| MO |
| NSP |
| NSP |
| 2005AA |
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