36C10A24Q0128_1.docx

Request for Quotation: 36C10A24Q0128

GENERAL INFORMATION

Hampton Virginia

CONTACT INFORMATION

Technology Acquisition Center Procurement Services G 23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Tianna Woods tianna.woods@va.gov 848-377-5326

Lori L. Walker, Lori.Walker1@va.gov

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Presolicitation Notice Presolicitation Notice

DESCRIPTION

Presolicitation Notice

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

590-24-4-985-0480 36C10A24Q0027 8/ /2024 Tianna Woods 848-377-5326 9/ /2024

00 EST

36C10A Department of Veterans Affairs Technology Acquisition Center Procurement Service G 23 Christopher Way Eatontown NJ 07724 X X Y 541519 150 Employees N/A X See Schedule

36C10A Department of Veterans Affairs Technology Acquisition Center Procurement Service G 23 Christopher Way Eatontown NJ 07724

See website at:

http://www.fsc.va.gov/einvoice.asp

(877) 353-9791 See CONTINUATION Page Title: Brand Name or Equal Document Storage Systems (DSS) Veterans Infusion Therapy Manager (ITM) Application SEE SECTION B.1 for Schedule of Supplies and Services

SEE CONTINUATION PAGE

See CONTINUATION Page X X Lori L. Walker Page 1 of

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

Price

24. Total Amount

Brand Name or Equal Document Storage System (DSS) Infusion Therapy Manager (ITM) Application. All requirements shall be in accordance with the Performance Work Statement provided in Section B.4.

IFCAP PO #: TBD

ARM: 177042

PSC: DA10

Inspection/Acceptance/FOB: Destination

Period of Performance: 12 months from Date of Award

Deliver to: Provided at Award

Primary Point of Contact: Provided at Award

Product Number: DSS-ITM-VA-LL-LVL1

This firm fixed price (FFP) Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task. Including any Project Management.

PSC: DA10

Product Number: DSSPREMAPPSUPPORT-VAAF

PSC: DA10

Product Number: DSS-INST-R

PSC: DA10

Not to exceed 16 hours. The Contract Line Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTEC

PSC: DA10

Not to exceed (NTE)

The Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTRN

PSC: DA10

(NTE)

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation E. Contractor Project Management Plan F. Monthly Progress Report

Option Year One - Document Storage System (DSS) Infusion Therapy Manager (ITM) Application Brand Name or Equal. All requirements shall be in accordance with the Performance Work Statement provided in Section B.4.

This 12-month option period may be exercised at the sole discretion of the Government IAW FAR 52.217-9 “Option to Extend the Term of the Contract”. The 12-month option period, if exercised, shall commence immediately following completion of the Base Period of performance. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer

IFCAP PO #: TBD

ARM: TBD

Inspection/Acceptance/FOB: Destination

Period of Performance: 12 months from end of Base Year period of performance

DSS Infusion Therapy Manager (ITM) Annual Limited License, Level 1 facility - Option Year 1

Product Number: DSS-ITM-VA-LL-LVL1

PSC: DA10

DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 1

Product Number: DSS-ITM-Analytics-VA-LL

PSC: DA10

Product Number: DSSPREMAPPSUPPORT-VAAF

PSC: DA10

EMR Training Per Hour

Limit of 32 hours. The Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTRN

PSC: DA10

NTE

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation E. Contractor Project Management Plan F. Monthly Progress Report

Option Year Two Document Storage System (DSS) Infusion Therapy Manager (ITM) Application Brand Name or Equal.

All requirements shall be in accordance with the Performance Work Statement provided in Section B.4 This 12-month option period may be exercised at the sole discretion of the Government IAW FAR 52.217-9 “Option to Extend the Term of the Contract”. The 12-month option period, if exercised, shall commence immediately following completion of the Option Period One of performance. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer

IFCAP PO #

: TBD

ARM:

TBD

Inspection/Acceptance/FOB : Destination Period of Performance 12 months from end of Base Year p eriod of p erformance Deliver to

Provided at Award Primary Point of Contact Provided at Award

Price

24. Total Amount

DSS Infusion Therapy Manager (ITM) Annual Limited License, Level 1 facility - Option Year 2

Product Number: DSS-ITM-VA-LL-LVL1

PSC: DA10

DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 2

Product Number: DSS-ITM-Analytics-VA-LL

PSC: DA10

Product Number: DSSPREMAPPSUPPORT-VAAF

PSC: DA10

EMR Training Per Hour

Limit of 32 hours. The Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTRN

PSC: DA10

NTE

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation E. Contractor Project Management Plan F. Monthly Progress Report

Option Year Three - Document Storage System (DSS) Infusion Therapy Manager (ITM) Application Brand Name or Equal. All requirements shall be in accordance with the Performance Work Statement provided in Section B.4.

This 12-month option period may be exercised at the sole discretion of the Government IAW FAR 52.217-9 “Option to Extend the Term of the Contract”. The 12-month option period, if exercised, shall commence immediately following completion of the Option Period Two of performance. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer

IFCAP PO #: TBD

ARM: TBD

Inspection/Acceptance/FOB: Destination

Period of Performance: 12 months from end of Base Year period of performance

Price

24. Total Amount

DSS Infusion Therapy Manager (ITM) Annual Limited License, Level 1 facility - Option Year 3

Product Number: DSS-ITM-VA-LL-LVL1

PSC: DA10

DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 3

Product Number: DSS-ITM-Analytics-VA-LL

PSC: DA10

Product Number: DSSPREMAPPSUPPORT-VAAF

PSC: DA10

EMR Training Per Hour

Limit of 32 hours. The Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTRN

NTE

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation E. Contractor Project Management Plan F. Monthly Progress Report

Option Year Four - Document Storage System (DSS) Infusion Therapy Manager (ITM) Application Brand Name or Equal. All requirements shall be in accordance with the Performance Work Statement provided in Section B.4.

This 12-month option period may be exercised at the sole discretion of the Government IAW FAR 52.217-9 “Option to Extend the Term of the Contract”. The 12-month option period, if exercised, shall commence immediately following completion of the Option Period Two of performance. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer

IFCAP PO #: TBD

ARM: TBD

Inspection/Acceptance/FOB: Destination

Period of Performance: 12 months from end of Base Year period of performance

Price

24. Total Amount

DSS Infusion Therapy Manager (ITM) Annual Limited License, Level 1 facility - Option Year 3

Product Number: DSS-ITM-VA-LL-LVL1

PSC: DA10

DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 3

Product Number: DSS-ITM-Analytics-VA-LL

PSC: DA10

Product Number: DSSPREMAPPSUPPORT-VAAF

PSC: DA10

EMR Training Per Hour

Limit of 32 hours. The Contract Line-Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task.

To be invoiced per actual usage.

Product Number: EMRTRN

NTE

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation E. Contractor Project Management Plan F. Monthly Progress Report

Total Amount for Base Period and all Option Periods:

Governing Law (continuation of Schedule of Supplies and Services above):

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1) Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2) Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3) Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4) Disabling Software Code.

The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5) Manuals and Publications.

Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

B.2 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: See Block 17a

b. GOVERNMENT: Contracting Officer 36C10A See Block 31b Department of Veterans Affairs Technology Acquisition Center Procurement Services G 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

See website at:

http://www.fsc.va.gov/einvoice.asp

B.3 ACCOUNTING AND APPROPRIATION DATA

Funds in the amount of $TBD are obligated on IFCAP Order Number TDB to fund CLIN 0001-0006.

The contractor shall reference the IFCAP Order Number on each invoice submitted for payment.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.4 Performance Work Statement

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS (VA)

Office of Information & Technology Office of Procurement, Acquisition and Logistics

Brand Name or Equal Document Storage Systems, Inc. (DSS) Infusion Therapy Manager (ITM) Application

Date: August 26, 2024

VA-24-00061285

PWS Version Number: 1.0

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Hampton Veterans Affairs Medical Center (VAMC) is committed to providing comprehensive primary and specialty care in medicine, surgery, and psychiatry. To continue supporting this mission Hampton VAMC is required to provide an amplified, extended web-based version of the legacy Veterans Health Information Systems and Technology Architecture (VistA) Chemotherapy Manager application in a timely and acceptable manner. The application will also extend the platform in other medical areas.

DSS ITM or an equivalent shall combine comprehensive, end-to-end automation of complex chemotherapy administration based on evidence-based treatment plans. ITM streamlines workflows for chemotherapy, immunotherapy, hydration, anti-coagulation and antibiotic therapy. Through accuracy in dose calculations, clinical warnings and customized workflows, patient safety remains at the forefront. In addition to Oncology, ITM provides a platform for various specialties such as Gastroenterology, Rheumatology, Neurology and Endocrinology. To enhance administration, management, standardization, and services, the VA requires this application to meet the perpetual requirements for the ITM.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of 2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements for Cryptographic Modules”

4. FIPS Pub 199. “Standards for Security Categorization of Federal Information and Information Systems,” February 2004

5. FIPS Pub 200, “Minimum Security Requirements for Federal Information and Information Systems,” March 2006

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

9. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

10. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

11. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

12. VA Handbook 0710, “Personnel Security and Suitability Program,” May 2, 2016, https://www.va.gov/vapubs/index.cfm

13. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5, 2019

14. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and Guidelines,” January 18, 2017

15. Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016

16. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)”

17. NIST SP 800-66 Rev. 1, “An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule,” October 2008

18. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

19. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

20. VA Directive 6500, “VA Cybersecurity Program,” February 24, 2021

21. VA Handbook 6500, “Risk Management Framework for VA Information Systems VA Information Security Program,” February 24, 2021

22. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI),” March 12, 2019

23. VA Handbook 6500.5, “Incorporating Security and Privacy into the System Development Lifecycle,” March 22, 2010

24. VA Handbook 6500.6, “Contract Security,” March 12, 2010

25. VA Handbook 6500.8, “Information System Contingency Planning,” April 6, 2011

26. VA Handbook 6500.10, “Mobile Device Security Policy,” February 15, 2018

27. VA Handbook 6500.11, “VA Firewall Configuration,” August 22, 2017

28. OIT Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

29. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

30. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

31. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

32. VA Handbook 6510, “VA Identity and Access Management,” January 15, 2016

33. VA Directive and Handbook 6513, “Secure External Connections,” October 12, 2017

34. VA Directive 6300, “Records and Information Management,” September 21, 2018

35. VA Handbook, 6300.1, “Records Management Procedures,“ March 24, 2010

36. NIST SP 800-37 Rev 2, “Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy,” December 2018

37. NIST SP 800-53 Rev. 5, “Security and Privacy Controls for Federal Information Systems and Organizations,” September 23, 2020 (includes updates as of 12/10/2020)

38. VA Directive 0735, “Homeland Security Presidential Directive 12 (HSPD-12) Program,” October 26, 2015

39. VA Handbook 0735, “Homeland Security Presidential Directive 12 (HSPD-12) Program,” March 24, 2014

40. OMB Memorandum 05-24, “Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors,” August 5, 2005

41. OMB Memorandum M-19-17, “Enabling Mission Delivery Through Improved Identity, Credential, and Access Management,” May 21, 2019

42. OMB Memorandum, “Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation,” May 23, 2008

43. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011, (NOTE: Part A of the FICAM Roadmap and Implementation Guidance, v2.0, was replaced in 2015 with an updated Architecture (https://arch.idmanagement.gov/#what-is-the-ficam-architecture)

44. NIST SP 800-116 Rev 1, “Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access,“ June 2018

45. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, “Digital Identity Guidelines,” updated March 02, 2020

46. NIST SP 800-157, “Guidelines for Derived PIV Credentials,” December 2014

47. NIST SP 800-164, “Guidelines on Hardware-Rooted Security in Mobile Devices (Draft),” October 2012

48. Draft National Institute of Standards and Technology Interagency Report (NISTIR) 7981, “Mobile, PIV, and Authentication,” March 2014

49. VA Memorandum, VAIQ #7100147, “Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12),” April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

50. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

51. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

52. Trusted Internet Connections (TIC) 3.0 Core Guidance Documents, https://www.cisa.gov/publication/tic-30-core-guidance-documents

53. OMB Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative,” September 12, 2019

54. OMB Memorandum M-08-23, “Securing the Federal Government’s Domain Name System Infrastructure,” August 22, 2008

55. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

56. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

57. Executive Order 13834, “Efficient Federal Operations,” dated May 17, 2018

58. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

59. VA Directive 0058, “VA Green Purchasing Program,” July 19, 2013

60. VA Handbook 0058, “VA Green Purchasing Program,” July 19, 2013

61. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access,” January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

62. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

63. “Veteran Focused Integration Process (VIP) Guide 4.0,” January 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

64. VA Memorandum “Proper Use of Email and Other Messaging Services,” January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

65. “DevSecOps Product Line Management Playbook” version 2.0, May 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

66. NIST SP 500-267B Revision 1, “USGv6 Profile,” November 2020

67. OMB Memorandum M-21-07, “Completing the Transition to Internet Protocol Version 6 (IPv6),” November 19, 2020

68. Social Security Number (SSN) Fraud Prevention Act of 2017

69. Section 240 of the Consolidated Appropriations Act (CAA) 2018, March 23, 2018

3.0 SCOPE OF WORK

Contractor shall provide original equipment manufacturer (OEM) full-service software installation, maintenance, and support for brand name or equal DSS ITM system at the Hampton VAMC. This procurement of ITM provides tools to standardize the facility treatment protocols available for oncology patient care. The application must provide chemotherapy management functionality for both oncology and pharmacy. Interfaces must be available to the patient’s VistA profile, lab, pharmacy, allergies, and vitals data from VistA to ITM. Implementation and application training should be available for orderable item verification, administration, treatment plan building, general user, and mentoring during Go-Live, which is a launch period for installation in use by clinicians and patients. In addition, this procurement includes support, troubleshooting, and licenses.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The period of performance (PoP) shall be one, 12-month base period with four, 12-month option periods to start the brand name or equal DSS IFM application. The overall PoP shall not exceed 60 months.

Base Period- September 16, 2024 through September 15, 2025 Option Period One - September 16, 2025 through September 15, 2026 Option Period Two- September 16, 2026 through September 15, 2027 Option Period Three – September 16, 2027 through September 15, 2028 Option Period Four - September 16, 2028 through September 15, 2029

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are 11 Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five are set by date:

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

4.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed at Contractor facilities. Go-Live support shall be completed at the Hampton VAMC unless decided otherwise by the facility’s assigned Project Manager.

4.3 TRAVEL

This is a firm-fixed-price task order. The Government anticipates travel under this effort to perform onsite Project Go-Live. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall deliver the following capabilities and services.

5.1 APPLICATION REQUIREMENTS

The Contractor shall deliver a software application that can perform the following salient capabilities:

· Tools to standardize the facility treatment protocols available for oncology patient care.

· Chemotherapy management functionality for both oncology and pharmacy.

· Interfaces to the patient’s VistA profile, lab, pharmacy, allergies, and vitals data from VistA to ITM.

· Standardize the facility treatment protocols for use in DSS ITM or equivalent.

· Preference-based workflow customization.

· Permission-based user roles with distinct workflows per role.

· Maintenance tools for an evidence-based treatment plan library.

· Assign diagnosis and treatment plan to the patient.

· Populates clinical warnings per patient cycle of treatment.

· Creates current and future orders for review.

· Printed order, with chemotherapy treatment details.

· Flexibility in therapy to accommodate patient specific needs.

· Orderable Item verification between VistA and ITM for laboratory and pharmacy.

Base Period PoP: 12 MONTHS FROM DATE OF AWARD

This firm fixed price (FFP) Contract Line Item Number (CLIN) shall include any and all labor, material and travel costs required for successful completion of this task. Including any Project Management

DSSPREMAPPSUPPORT-VAAF

Brand Name or Equal DSS ADHOC Premium Application Workflow Support - Remote, per facility annual fee

DSS-INST-R

Brand Name or Equal DSS Remote Installation Services

Option Period One PoP: 12 MONTHS FROM DATE OF AWARD

DSS Infusion Therapy Manager (ITM) Annual Limited License, Level 1 facility - Option Year 1

DSS-ITM-Analytics-VA-LL Brand Name or Equal DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 1

Brand Name or Equal DSS ADHOC Premium Application Workflow Support - Remote, per facility annual fee.

Brand Name or Equal DSS Infusion Therapy Manager (ITM) Analytics Annual Limited License, per facility - Option Year 2

Brand Name or Equal DSS ADHOC Premium Application Workflow Support - Remote, per facility annual fee.

EMR Training Per Hour 32 Hours

Option Period Three

Brand Name or Equal DSS Infusion Therapy Manager (ITM) analytics Annual Limited License, per facility- Option Year 3

Brand Name or Equal DSS ADHOC Premium Application Workflow Support - Remote, per facility annual fee.

Option Period Four

Brand Name or Equal DSS Infusion Therapy Manager (ITM) analytics Annual Limited License, per facility- Option Year 4

Brand Name or Equal DSS ADHOC Premium Application Workflow Support - Remote, per facility annual fee.

5.2 Installation Services

The Contractor shall:

· Implement DSS ITM or equivalent in the oncology setting (infusion clinic and inpatient) within the facility.

· Implement DSS ITM or equivalent in the pharmacy setting in the facility.

· Interface lab, pharmacy, allergies, and vitals data from VistA to DSS ITM or equivalent.

· Interface with VistA patient profile.

· Interface with VistA for generation of chemotherapy orders and auto-populated summary note.

· Provide on-site Go-Live support not to exceed one week (dependent upon system complexity).

· Provide education and training on how to upload or build treatment plans in DSS ITM or equivalent to meet the facility standards of care.

· Provide education and training sessions for testing and production use.

· Provide and execute Post-implementation Support Plan.

· Provide system and user documentation.

· Provide post installation support, troubleshooting, and licenses throughout the contract’s lifetime.

Deliverables:

A. Software Annual Licenses B. Training Materials C. Post-Implementation Support Plan D. System and User Documentation

5.3 PROGRAM MANAGEMENT SERVICES

5.3.1 PROJECT MANAGEMENT PLAN

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA Program Manager (PM) approved CPMP throughout the PoP.

Deliverable:

· Contractor Project Management Plan

5.3.2 REPORTING REQUIREMENTS

The Contractor shall provide the COR with Monthly Progress Reports in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding Month.

The Monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. The Contractor shall monitor performance against the CPMP and report any deviations. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

· Monthly Progress Report

6.0 GENERAL REQUIREMENTS

6.1 ENTERPRISE AND IT FRAMEWORK

6.1.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OIT Technical Reference Model (TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OIT. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

6.1.2 FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM)

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are Personal Identity Verification (PIV) card-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), https://www.ea.oit.va.gov/EAOIT/VA_EA/Enterprise_Technical_Architecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, https://www.oit.va.gov/library/recurring/edp/index.cfm. The Contractor shall ensure all Contractor delivered applications and systems comply with the VA Identity, Credential, and Access Management policies and guidelines set forth in VA Handbook 6510 VA Identity and Access Management, VA Handbook 0735 Homeland Security Presidential Directive 12 (HSPD-12) Program, and align with the Federal Identity, Credential, and Access Management Roadmap and Implementation Guidance v2.0.

The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-63-3, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion based authentication, and/or trust based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of PIV card and/or Common Access Card (CAC), as determined by the business need.

The Contractor shall ensure all Contractor delivered applications and systems conform to the specific Identity and Access Management PIV requirements set forth in the Office of Management and Budget (OMB) Memoranda M-05-24, M-19-17, and NIST Federal Information Processing Standard (FIPS) 201-2. OMB Memoranda M-05-24 and M-19-17 can be found at: https://www.whitehouse.gov/sites/whitehouse.gov/files/omb/memoranda/2005/m05-24.pdf, and https://www.whitehouse.gov/wp-content/uploads/2019/05/M-19-17.pdf respectively. Contractor delivered applications and systems shall be on the FIPS 201-2 Approved Product List (APL). If the Contractor delivered application and system is not on the APL, the Contractor shall be responsible for taking the application and system through the FIPS 201 Evaluation Program.

The Contractor shall ensure all Contractor delivered applications and systems support:

1. Automated provisioning and are able to use enterprise provisioning service.

2. Interfacing with VA’s Master Person Index (MPI) to provision identity attributes, if the solution relies on VA user identities. MPI is the authoritative source for VA user identity data.

3. The VA defined unique identity (Secure Identifier / Integrated Control Number [ICN]).

4. Multiple authenticators for a given identity and authenticators at every Authenticator Assurance Level (AAL) appropriate for the solution.

5. Identity proofing for each Identity Assurance Level (IAL) appropriate for the solution.

6. Federation for each Federation Assurance Level (FAL) appropriate for the solution, if applicable.

7. Two-factor authentication (2FA) through an applicable design pattern as outlined in VA Enterprise Design Patterns.

8. A Security Assertion Markup Language (SAML) implementation if the solution relies on assertion-based authentication. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST SP 800-63-3 guidelines.

9. Authentication/account binding based on trusted Hypertext Transfer Protocol (HTTP) headers if the solution relies on Trust based authentication.

10. Role Based Access Control.

11. Auditing and reporting capabilities.

12. Compliance with VIEWS 00155984, PIV Logical Access Policy Clarification https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896.

The required Assurance Levels for this specific effort are Identity Assurance Level 3, Authenticator Assurance Level 3, and Federation Assurance Level 3.

6.1.3. INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g. web, email, DNS, ISP services, etc.) shall support native IPv6 and dual stack (IPv6 / IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and dual stack (IPv6 / IPv4) operations.

6.1.4. TRUSTED INTERNET CONNECTION (TIC)

The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative“ (https://www.whitehouse.gov/wp-content/uploads/2019/09/M-19-26.pdf), VA Directive 6513 “Secure External Connections”, and shall comply with the TIC 3.0 Core Guidance Documents, including all Volumes and TIC Use Cases, found at the Cybersecurity & Infrastructure Security Agency (CISA) (https://www.cisa.gov/publication/tic-30-core-guidance-documents). Any deviations must be approved by the VA TIC 3.0 Working Group at vaoisesatic30team@va.gov.

6.1.5 STANDARD COMPUTER CONFIGURATION

The Contractor IT end user solution that is developed for use on standard VA computers shall be compatible with and be supported on the standard VA operating system, currently Windows 10 (64bit), Edge (Chromium based), and 365 Apps for enterprise.