360 SOW.docx

Statement of Work GRECC-Agitation 360 Project Central Arkansas Veterans Healthcare System Little Rock / North Little Rock, AR

1.0 Background

The Geriatric Research, Education, and Clinical Centers (GRECCs) are Veterans Affairs geriatric centers of excellence focused on aging. Established by Congress in 1975 in order to improve the health and health care of older Veterans, the centers are located at 20 medical locations across the country and each is connected with a major research university. The GRECCs have three main missions:

· To build new knowledge in geriatric care through research.

· To improve health care for older Veterans through the development of innovative clinical models of care; and

· To provide training and education on best practices in caring for older adults for students in healthcare disciplines and VA staff.

To learn more about VA services, supports and resources for older Veterans and those with extended care needs and their families, visit https://www.va.gov/geriatrics/. To learn more about VA services, supports and resources offered by the GRECCs, visit https://www.va.gov/GRECC/

1.1 Objective

The Contractor shall assist in the development of the Agitation 360 program. Agitation 360 will be a virtual tour of a simple home situation with an agitated patient and a caregiver. The application will follow a storyboard which allows participants in the role of the caregiver, to experience a walk through of a virtual space and to interact with the character of an agitated patient.

The research center (vendor) shall consists of an energetic group that can consist of faculty, researchers, and students performing innovative research in technology, infrastructure, and applications for virtual reality, visualization, and interactive technologies. The vendor must have the ability to perform highly multi-disciplinary research towards the design, development, and deployment of applied research products to be utilized outside the research community and integrated into industry workflows.

1.1.1 Project Plan Development

· The Contractor team will work with the GRECC team to create a storyboard for developing a project plan for Agitation 360. The collaboration will lead to the development of a project plan, outlining the key steps, tasks, and dependencies involved in the development of Agitation 360 application. The storyboard will serve as a blueprint for the project, ensuring that all stakeholders have a clear understanding of the project's goals, timeline, and deliverables.

1.1.2 Application Development

· The Contractor will develop an Agitation 360 application following the project plan. By following the project plan, the Contractor team can effectively manage the development process, and deliver a high-quality Agitation 360 application that meets the needs of its users.

1.1.3 Application Hosting/Delivery

· The Contractor team will work with the GRECC team to determine the best procedure for web-based delivery of the Agitation 360 application. Agitation 360 will be deployed to a web server. The Contractor team will work with the GRECC team to consider factors such as hosting options, domain name registration, and server configuration if applicable. The application will be VA owned with no recurring fees or costs after development.

1.1.4 The Contractor shall participate in bi-weekly meetings

1.1.5 The Contractor shall provide the following deliverables per the following milestones

· Milestone 1: Project Plan Development: Within 3 months from date of contract award.

· Milestone 2: Application Development: Within 6-9 months of date of contract award.

· Milestone 3: Finished Deliverables: Within 9-12 months of date of contract award.

3.0 Period of Performance

The period of performance (POP) will be one year and will begin following contract award, post-award conference, and the notice to proceed has been issued by the Contracting Officer. Tentative POP: 8/1/2025 – 7/31/2026.

4.0 Hours of Operation

The Contractor shall provide services during the hours of 8:00 AM to 4:30 PM, Monday through Friday Central Standard Time (CST), except Federal holidays. Prior to any service performed outside of normal working hours, these services shall be approved by the COR, Contracting Officer, or authorized government representative.

5.0 Federal Holidays

The Contractor is not required to perform services on the following Federal holidays:

In addition to the days designated as holidays, the Government observes the following days: Any other day designated by Federal Statute. Any other day designated by Executive Order. Any other day designated by the President’s Proclamation.

6.0 Information Systems Officer, Information Protection

The Contractor shall not have access to VA Desktop computers, nor will they have access to online resources belonging to the government while conducting services.

7.0 Privacy Officer

The Contractor shall not have access to protected Patient Health Information (PHI) in the VA electronic health record.