34901-01627_Queuing_Amendment_3_Schedule_Change.pdf
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- Attached to
- Queueing and Virtual Line Management System - UPDATED State and local contract opportunity
- Solicitation number
- RFP 34901-01627
- Issued by
- Davidson County, Tennessee
About this file
This document is an amendment to Request for Proposals (RFP) #34901-01627 issued by the State of Tennessee Department of Safety and Homeland Security for a Queuing and Virtual Line Management System. The amendment updates the RFP schedule of events with revised dates for key procurement milestones. The pre-response conference is scheduled for November 21, 2025, at 10:00 a.m. CT, with a Notice of Intent to Respond deadline of November 24, 2025, at 2:00 p.m. CT. Written questions and comments must be submitted by December 1, 2025, at 2:00 p.m. CT, with state responses provided by December 19, 2025. The response deadline is January 8, 2026, at 2:00 p.m. CT. Technical response evaluations will be completed by January 30, 2026, followed by three rounds of field testing scheduled for February 9-13, February 23-27, and March 2-6, 2026. Field testing results will be scored by March 9, 2026, with cost proposals opened and scored on March 10, 2026, at 2:00 p.m. CT. A Notice of Intent to Award will be released on March 17, 2026, at 3:00 p.m. CT, with the protest period ending March 25, 2026. The contractor signature deadline is March 30, 2026, at 2:00 p.m. CT.
The amendment does not address pricing terms, set-asides, incumbents, or funding sources, as it serves solely to update the RFP schedule. All other terms and conditions of the original RFP remain in full force and effect. The underlying procurement is for a comprehensive solution covering 46 Driver Service Centers across eight districts with hardware, web-based software, implementation services, training, and maintenance support. The contract base term extends from July 1, 2026, through June 30, 2029, with potential renewal options available.
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Text version
RFP # 34901-01627 Amendment # 3
STATE OF TENNESSEE
Department of Safety and Homeland Security
REQUEST FOR PROPOSALS # 34901-01627
AMENDMENT # 3
Queuing and Virtual Line Management System
DATE: January 27, 2026
RFP # 34901-01627 IS AMENDED AS FOLLOWS:
1. This RFP Schedule of Events updates and confirms scheduled RFP dates. Any event, time, or date containing revised or new text is highlighted.
EVENT
TIME
(central time zone)
DATE
1. RFP Issued November 17, 2025
2. Disability Accommodation Request Deadline 2:00 p.m. November 20, 2025
3. Pre-response Conference 10:00 a.m. November 21, 2025
4. Notice of Intent to Respond Deadline 2:00 p.m. November 24, 2025
5. Written “Questions & Comments” Deadline 2:00 p.m. December 1, 2025
6. State Response to Written “Questions & Comments”
December 19, 2025
7. Response Deadline 2:00 p.m. January 8, 2026
8. State Completion of Technical Response Evaluations
January 30, 2026
9. State Schedules Field Testing February 2, 2026
10. State Field Testing
February 9-13, 2026
(FIELD TEST #1)
February 23-27, 2026
(FIELD TEST #2)
March 2-6, 2026
(FIELD TEST #3)
11. State Scoring of Field-Testing Results (RFP Attachment 6.2., Section E)
March 9, 2026
RFP # 34901-01627 Amendment # 3
12. State Opening & Scoring of Cost Proposals 2:00 p.m. March 10, 2026
13. Cost Negotiations with Central Procurement Office
March 11, 2026
14. State Notice of Intent to Award Released and RFP Files Opened for Public Inspection
3:00 p.m.
March 17, 2026
15. End of Protest Period March 25, 2026
16. State sends contract to Contractor for signature
March 26, 2026
17. Contractor Signature Deadline 2:00 p.m. March 30, 2026
2. RFP Amendment Effective Date. The revisions set forth herein shall be effective upon release. All other terms and conditions of this RFP not expressly amended herein shall remain in full force and effect.
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