FAA WSH District Consolidated Services SOW.pdf

DEPARTMENT OF TRANSPORTATION

FEDERAL AVIATION ADMINISTRATION

FAA WASHINGTON DISTRICT

2020 CONSOLIDATED SERVICES

http://www.faa.gov/

Description/Specifications

Scope of Work

Appendix 1 Janitorial Services

Appendix 2 Trash Removal Service

Appendix 3 Window Cleaning Service

Appendix 4 Power Washing Service

Appendix 5 Tower Shade Cleaning Service

Appendix 6 Grounds Keeping Service

Appendix 7 Vegetation Control Service

Appendix 8 Fire Life Systems Maintenance Service

Appendix 9 Elevator Maintenance/Inspection Service

Appendix 10 Backflow Inspection Service

Appendix 11 Lift Inspection Service

Appendix 12 Snow Removal Service

Appendix 13 Pest Control Service

Appendix 14 Crane & Hoist Inspection Service

Appendix 15 Water Treatment Service

Locations to be serviced:

a. Air Route Traffic Control Center ARTCC (ZDC), ARTCC 825 E Market Street Leesburg, VA

20176

b. Potomac Consolidated TRACON (PCT) / Air Traffic Control, System Command Center (ATCSCC), TRACON/ATCSCC 3699/3701 Macintosh Drive, Warrenton, Virginia 20186

c. Andrews SSC (ADW), Building 1216, Andrews AFB, MD

d. Andrews SSC (ADW), Building 1205, Andrews AFB, MD

e. Reagan National Airport SSC (DCA), Terminal C, Suite 500 Washington, DC

f. Reagan National Airport (DCA), Operational Area, Washington National SSC New Terminal

Building, Rm 500, Reagan National Airport Washington DC

g. Reagan National Airport (DCA), Contract Weather Observer, Washington National SSC New

Terminal Building, Rm 500 Reagan National Airport Washington DC

h. Dulles SSC (IAD), 24525 Flight Line Road, Chantilly, VA 20151

i. Baltimore ATCT (BWI), BWI Terminal Bldg. Baltimore, MD 21240

j. The Plains ARSR (QPL), 3804 Bull Run Mountain Road, The Plains, VA 20198

k. Martinsburg SSC (MRB), 83 Aviation Way Martinsburg, WV 25405

l. Hagerstown ATCT/TOWB (HGR), ATCT 18434 Showalter Road Hagerstown, MD 21742

NOTE: Changes to this list may occur before the award of the contract.

STATEMENT OF WORK

GENERAL INFORMATION

WHICH APPLIES TO ALL ASPECTS

OF SERVICES

A. GENERAL INFORMATION. The buildings identified in this contract are tenanted by Government and contractor employees and are visited daily by persons to conduct business with the Government. For the protection of the buildings and equipment and the facilitation of the business to be conducted there, quality cleaning will be required. All work must be performed with a minimum of interference and inconvenience to personnel on duty. Under no circumstances is contractor or his employees to touch or disturb any electronic equipment

B. PROGRAM MANAGER SUPPORT:

1. The Contractor must provide local project management support working out of the Washington

District Office. Support must include, but is not limited to the following:

i. Prepare, maintain, and track schedules to support the management and reporting of projects/tasks.

ii. Develop and track resource estimations, allocations, and utilization.

iii. Monitor and communicate project status and issues.

iv. Track and process action items and resolutions.

v. Identify, analyze, document, and track risks, measurements, and metrics.

vi. Provide on-site coordination of contractor personnel tasking and liaison with the COR, or other designated Leads.

2. The Contractor must provide a Project Manager (PM) to plan, budget, oversee and document all aspects of the contract. The PM must work closely with the CO, COR or the Facility Point of

Contact. The COR may require the Contractor’s project manager, or a designated alternate, to meet with the CO, COR or the Facility Point of Contact as deemed necessary to discuss performance evaluation and other Contract-related matters. The CO, COR or the Facility Point of Contact will define a frequency of in-depth reviews with the Contractor, including appropriate self-assessments by the Contractor. If the Government deems it necessary, the Contractor must meet with the CO, COR or the Facility Point of Contact as often as required or per the Contractor’s request. The agenda of the reviews may include, but is not necessarily limited to:

i. Monthly performance assessment data and trend analysis Issues and concerns of both parties

ii. Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

iii. Recommendations for improved efficiency and/or effectiveness

iv. Issues arising from the performance monitoring processes

3. Contractor representatives must be available, as requested by the Government, for meetings to discuss price adjustments, contract changes, warranty issues or other items with the CO, COR or the

Facility Point of Contact. These meetings may be via teleconference, video teleconference, online or in person at a Government or Contractor facility.

4. It is the Contractor’s responsibility to have personnel at the meetings with decision-making authority. The Contractor is responsible for any expenses for Contractor personnel in conjunction with the meetings. Minutes from the meetings must be kept by the Contractor and sent to the CO, COR or the Facility Point of Contact by close of business on the following business day.

5. The Contractor is encouraged to participate in Government-sponsored expositions, fairs and conferences. The Contractor is responsible for any expenses in conjunction with the events.

6. Program Management Organization. The Contractor must perform the following program management activities:

i. Establish a program management organization to manage all Contractor resources, personnel, subcontractors, and activities involved in the delivery of services;

ii. Implement processes for the delivery of services in accordance with SOW

iii. Provide a single POC for the Government to communicate needs or information.

7. Post-Award Conference. The Contractor must hold a post-award conference within 15 calendar days of contract award. The Government will determine the date of the post-award conference within 5 calendar days of contract award. The Post-Award Conference must be held at a Contractor facility unless otherwise designated by the Government. The purpose of the conference will be for the

Government and Contractor to:

i. Identify team personnel and their roles;

ii. Reach a mutual understanding of the contract requirements and the Government’s expectations;

iii. Discuss administrative details of the contract;

iv. Identify areas of risk and develop strategies for managing the risks.

v. Discuss plans to meet all milestones, initial annual service planning and capacity planning, and implementation of FAA-specific supplemental security controls.

8. Program Status Reporting and Program Management Reviews. The Contractor is responsible for reporting performance with respect to the accomplishment of identified requirements and objectives to the Government. The program management organization must inform the Government of any instances in which the Contractor has failed to meet identified requirements or objectives and of the actions taken to restore performance to the required level. The program management organization must also notify the Government of any risks to successful delivery of services and the actions taken to resolve them. The Contractor must provide a Monthly Status Report that summarizes the status of contract performance.

9. The Contractor must be prepared to participate in a Program Management Review (PMR) quarterly.

The Government will determine the exact date and location of PMRs. The purpose of a PMR will be to:

i. Discuss the Contractor’s performance with respect to the schedule baseline, particularly with respect to the Contractor’s progress toward key project milestones;

ii. Discuss the Contractor’s performance with respect to the cost baseline;

iii. Discuss the Contractor’s performance with respect to service quality; and

iv. Discuss the disposition of new and previously identified risks.

v. The Contractor must present cost and performance records and data to support the discussion.

vi. The Contractor must also submit a Monthly Status Report regardless of whether a PMR is held.

C. FEDERAL HOLIDAYS. For the purpose of this contract, the following are specified as Federal Holidays:

1. New Year’s Day, January 1st

2. Martin Luther King’s Birthday, 3rd Monday in January

3. President’s Day, 3rd Monday in February

4. Memorial Day, last Monday in May

5. Independence Day, July 4th

6. Labor Day, 1st Monday in September

7. Columbus Day, 2nd Monday in October

8. Veteran’s Day, November 11th

9. Thanksgiving, 4th Thursday in November

10. Christmas Day, December 25th

i. If a required service falls on one of these Federal Holidays, then service will be provided the following business day, with the EXPECTION of these locations and services:

1. PCT Potomac TRACON; Janitorial

2. ZDC Leesburg Center; Janitorial

D. SPECIAL WORK REQUIREMENTS.

1. It is a requirement of this contract that the contractor perform satisfactorily the services specified in the contract. Performance must be acceptable to the Contracting Officer’s Representative (COR).

2. All contractor personnel will be required to sign-in and sign-out at the beginning and end of their shifts, respectively. The contractor will determine the sign-in and sign-out method. Upon request, sign-in/sign-out logs will be made available to the CO, COR or the Facility Point of Contact.

3. As required, all contractor personnel will be issued identification (ID) media and parking permits.

ID media will be worn above the waist and must be visible at all times while on duty at the facility.

ID media and parking permits are accountable and must be returned to the COR at the termination of the contract personnel. Any loss of ID media and/or parking permits must be reported to the COR in writing immediately.

E. CONDUCT OF WORK. The contractor will maintain a daily list with descriptions of all personnel employed by the contractor within the Government facility. This list will be provided to the Contracting Officer and the COR and must be a permanent record.

F. WORK SCHEDULE. The contractor must submit, prior to performing work on this contract, an itemized schedule of all services required by this contract indicating the dates on which he/she proposes to comply with these requirements. This schedule will be subject to change by mutual agreement between the

Contractor and the Contracting Officer and/or the COR.

G. GENERAL PROVISIONS.

1. The contractor personnel will conduct their work in a safe manner. They must not permit the placing or use of mops, brooms, or other equipment in traffic lanes or other work areas in a manner, which would create a safety hazard, and must provide ropes, stanchions or warning signs to warn against walking on slippery areas caused by cleaning or waxing operations.

2. Contractor personnel may turn on lights in unoccupied areas when necessary to perform services, but they must be extinguished when work is completed. In occupied areas, lights may not be turned on or extinguished without first receiving permission from the occupants. If permission is denied, resulting in services not being performed, the contractor personnel must notify the COR as soon as possible.

3. The contractor must not dust, clean, vacuum, or service any electronic equipment except as otherwise stated within the contract.

4. The contractor will move all furniture, including chairs, desks, bookcases, credenzas, etc., not fastened to the floor in order to accomplish tasks. All furniture so moved must be replaced in its original position after work is completed.

5. Keyboards of typewriters, adding machines, and other office equipment must not be cleaned, dusted or serviced.

6. The contractor will secure all doors and windows of all unoccupied areas upon completion of their work.

7. Facilities provided by the Government for use by the contractor are for the convenience of the contractor. Failure to keep these facilities in a clean and orderly condition, satisfactory to the

Contracting Officer and COR, may result in withdrawing the privilege of using them or the

Contracting Officer and COR may have them cleaned and charge the cost of such work to the contractor.

8. The Contractor must collect and remove from the building all packing material and empty boxes as directed by the COR.

9. The contractor must provide Safety Data Sheets (SDS) for all materials used at the facility.

H. CONDUCT OF CONTRACTOR EMPLOYEES.

1. The contractor and their employees must comply with all applicable building regulations regarding security, fire, safety, traffic, smoking, and parking.

2. The contractor, upon request of the CO, COR or the Facility Point of Contact, must be dismissed from the premises any employee who, in the opinion of the CO, COR or the Facility Point of

Contact, interferes with proper service or fails to comply with the terms, conditions, or specifications of the contract.

3. All misplaced property found by the contractor’s employees, in the course of their work, will be turned into the CO, COR or the Facility Point of Contact.

I. SCHEDULING / WORK TO BE DONE.

1. The contractor must provide all necessary labor, materials (except materials provided by the

Government), tools, equipment, and supervision to satisfactorily perform any services in accordance with the following specifications.

2. The contractor must perform their work in conformance with the schedules indicated herein. The contractor must observe the scheduled times since the hours chosen are determined to be the times at which traffic is lightest and disturbances can be tolerated. Deviations from the schedule may be allowed, by the CO, COR or the Facility Point of Contact, only for serious reasons. It is the contractor’s responsibility to be sure they can accomplish all their tasks allotted, and the contractor will be penalized for any work their workers were not permitted to continue working outside the scheduled time periods.

i. Daily work must be performed each day.

ii. Twice daily work must be performed twice each day, with a minimum of four (4) hours in between.

iii. Twice weekly work must be performed twice each week with two (2) days in between.

iv. Thrice weekly work must be performed three times a week. (Monday, Wednesday, and

Friday).

v. Weekly work must be performed once each week on whatever day of the week the contractor must choose, provided the periods between the performances of the week are of approximately equal duration.

vi. Bi-weekly work must be performed once every two (2) weeks on whatever days of the bi-weekly period that the contractor must choose, provided the periods between the performances of the work are of approximately equal duration.

vii. Monthly work must be performed once each month on whatever day of the month the contractor must choose, provided the periods between performances of the work are of approximately equal duration.

viii. Bi-monthly work must be performed once every two (2) months on whatever day of the month the contractor must choose, provided the periods between the performance of the work are of approximately equal duration.

ix. Quarterly work must be performed once every three (3) months on whatever day of the quarterly period the contractor must choose, provided the periods between the performances of the work are of approximately equal duration.

x. Semi-Annually work must be performed twice prior to the expiration of the contract.

xi. Annual work must be performed once per year.

xii. Periodic services must be performed IAW schedule of this Statement of Work.

xiii. “As needed” work must be performed at the request of the Contracting Officer, COR, or their Facility Point of Contact.

J. INSPECTIONS.

1. All work accomplished by the contractor must be subject to inspection by the CO, COR or the

Facility Point of Contact. Inspections may be conducted by the COR or the Facility Points of

Contact to insure full compliance with contract specifications. Deficiencies noted will be called to the attention of the contractor and must be remedied as directed by the Contracting Officer or COR.

2. A ‘monthly walk through inspection’ will be conducted by the COR or the Facility Point of Contact.

If conducted, attendance by the contractor and their supervisory representative is mandatory.

Deficiencies will be noted and work rescheduled, if necessary, as directed by the CO, COR or the

Facility Point of Contact.

K. PRODUCT SAMPLES. The Contractor must provide samples of all products (such as paper towels, toilet paper, or other products) prior to implementation of above-mentioned supplies to COR.

APPENDIX ONE

FOR

JANITORIAL SERVICES

THROUGHOUT

WASHINGTON DISTRICT

PART I – SCOPE OF WORK / GENERAL PROVISIONS

A. SCOPE. These requirements outline the requirements for Janitorial Services for facilities operated by the

Federal Aviation Administration throughout Washington District.

B. EMERGENCY SERVICES. As needed, janitorial contractor, personnel will be directed to respond to emergency conditions. Emergency conditions include, but are not limited to, flooding, spills, or building damage. Contractual personnel will perform non-technical tasks such as mopping, removal of water or debris, moving or protection of furniture or equipment, servicing of spills or stains, etc.

C. SERVICE CHECKLIST. Contractor personnel will be required to check off on the Service Checklist each item of work performed. These checklists must be submitted to the CO, COR or the Facility Point of

Contact as identified on each facilities addendum. The checklists must constitute a permanent record of the work performed and become property of the U.S. Government.

D. The contractor may use all janitorial closets and sinks located at various points in the building for storage of supplies and materials. All closets must be kept scrupulously clean and free from odor. The

Government will furnish a secure storage area.

E. Cloths, dust mops, brushes and other combustible materials containing a residue of wax or other inflammable materials must be disposed of, or must be stored in tightly closed metal containers to prevent spontaneous combustion, in a manner acceptable to the Contracting Officer and COR. All dirt and debris resulting from work under this contract must be disposed of each day at the completion of work.

F. The contractor must not allow the containers into which they empty waste paper baskets and trash receptacles to remain in the halls, rooms, elevators, or on stairways after they are full or after they have completed their scheduled collections from the rooms and offices.

G. All waste and recycle must be removed from the premises according to the collection schedule. All waste and recycle containers used in the building will be lined with plastic bags and replaced according to the schedule. All trash placed in the dumpster will be in plastic bags and tied. All cardboard boxes will be broken down and flattened before placing in trash containers.

H. Mopping and sweeping devices or appliances will not be ‘shaken’ inside of the building areas or out of windows or doors.

PART II – SCHEDULE OF JANITORIAL SERVICES

A. SERVICES. The following services are designed as Scheduled Services for the purpose of this contract.

See site specific information for additional requirements or changes to requirements based upon site-specific needs.

1. Daily Services:

i. Lavatory services

ii. Trash and recycle disposal

iii. Cafeteria/breakroom/kitchenette -- washing/cleaning tables/chairs, and wet mop serving line/lavatory, sweep the tile floor

iv. Clean ashtrays in designated smoking areas

v. Police outside of building.

vi. Clean and sanitize drinking fountains

2. Twice A Week:

i. Sweeping of floors

ii. Cleaning of sand jardinières (in all Designated Smoking Areas Only)

iii. Vacuuming (rugs, etc.)

iv. Clean and disinfect elevator doors, walls, ceiling panels and selector panel. Clean the elevator door track and polish elevator doors.

3. Three Times A Week:

i. Washing door glass

4. Weekly:

i. Steam mopping of floors

ii. Damp mop/buffing of floors

iii. Wipe down handrails in stairwells

iv. Clean exterior of microwaves and refrigerators (located in authorized breakrooms, cafeterias and operational areas).

v. Dust high and low areas (pictures, clocks, partitions top and bottom ledges with a chemically treated cloth).

vi. Clean interior of microwaves and refrigerators (located in authorized breakrooms, cafeterias and operational areas).

5. Periodic Services: The following services are designated as periodic services for the purpose of this contract:

Rug Shampooing 2 Times a Year

Stripping and Re-waxing of floors 2 Times a Year

Scrubbing and Washing Floors (Includes concrete floors)

2 Times a Year

Washing Glass Partitions 2 Times a Year

Dusting Paneled Walls and Doors 2 Times a Year

Waxing and Polishing Paneled Walls and Doors 1 Time a Year

Dusting Window Shades, Venetian Blinds and window ledges in administrative areas.

12 Times a Year

Washing Lavatory Walls, Ceiling Partitions, etc. over 8

ft. high

6 Times a Year

Cleaning Light Diffusers, Screens and Light Fixtures 4 Times a Year

Washing Waste Receptacles 1 Time a Year

Cleaning and Vacuuming Heating Units, Convectors, Diffusers, etc.

4 Times a Year

Polishing government-issued hardware, pictures, Framed Documents, etc.

2 Times a Year

Spot cleaning of carpet. In the event of inclement weather, entrances, foyers, stairwells and landings will

As needed be wet mopped to remove dirt or mud brought in from the outside.

PART III – PERFORMANCE REQUIREMENTS

A. Lavatory Servicing. All restrooms will be cleaned and stocked with toilet tissue, towels and hand soap (powder, liquid, or bar soap, depending upon dispensers installed). Cleaning will include thorough washing of floors, cleaning washbasins, mirrors, toilet bowls, toilet seats, shower stalls and urinals. Toilet bowls, toilet seats, urinals, shower stalls and washbasins will be cleaned with a sanitary cleanser that will eliminate bacteria but will not harm the surface of the equipment. Clean all showers and remove all soap residues, mildew, etc. Showers must be cleaned to the same standards as the restrooms. Per site-specific schedule (identified on addendum), stalls and walls up to a height of eight

(8) feet or to the top of the ceramic tile, whichever is greater must be cleaned to the extent of removing spots and stains. Emptying of refuse containers and servicing of toilet tissue, paper towels, toilet seat covers, and hand soap, must be done according to the schedule or as often as the needs are required, and in accordance with the hours specified. A separate brush must be used for commodes/urinals and the sinks. Aerosol containers must be checked for empty cans and replaced with a full can. Batteries are to be replaced as required. Dirt in corners, mop and wax splashes on baseboards, wax over gum or dirt spots, dirty toilet fixtures or unsightly areas will be considered unsatisfactory work. Unsatisfactory work will be called to the attention of the contractor and they will be expected to correct such work and to improve overall service in the future.

B. Sweeping. A properly swept floor will have no dust, streaks, or dirt. Treated mops may be used where practicable.

C. Spray Buffing. A properly buffed floor will show no scuffmarks or surface stains. All surface dirt will be removed by sweeping or mopping prior to buffing.

D. Low Dusting “In Control Room Only”. See site-specific information.

E. Spotting. Visible spots, stains, and other surface (i.e. walls, floors, waste receptacles, etc.) blemishes resulting from spilling, splattering, spraying, or other means will be removed by washing the area around the spot or stain in such a manner that the spot or stain is removed without resulting in a noticeable difference between the cleanliness of the area wherein the spot or stain was removed and the rest of the surface. When spotting results in several clean areas surrounded by a dirty surface, the dirty surface must be washed at no additional cost to the Government even though the scheduled washing is not yet due.

F. Washing. A bright, clean surface is to be left after the removal of all surface dirt by application of water and a cleaning agent using a damp cloth or sponge. The amount of water used in washing and rinsing must be controlled so that no loose water runs or is wrung out from the cloth or sponge. When the surface is dry, a clean cloth wiped over it must pick up no dirt and must leave no streaks.

G. Damp Wiping Down. The surface must be wiped with a treated cloth or sponge so that all surface dirt, dust, or moisture is removed and no streaks or marks are left. This operation is generally performed only on tiled or glazed surfaces, lavatory, walls, etc.

H. Wiping. All residue, dirt, dust, or liquids that stick to the inside or outside of the smoking receptacles or waste receptacles must be removed by wiping with a damp or dry cloth or sponge. If wiping does not produce the desired results, washing must be employed.

I. Cleaning Drinking Fountains. Drinking fountains must be washed with a mild germicidal non-caustic soap solution, rinsed, dried, and polished lightly with a clean cloth, to leave the drinking fountain and surrounding areas in a sanitary condition.

J. Polishing. Hand marks and smudges on polished doorplates, fittings, etc. All hand marks and smudges, wherever noted, must be removed and wiped clean daily, and where installed, all polishable doorplates, kick plates, and other metal fittings must be wiped.

K. Trash Disposal/Waste Disposal. All sweeping, waste, trash, and rubbish generated by the contractor’s operation, or from any other source, must be removed upon completion of service, or as often as necessary in keeping with good housekeeping practices.

L. Vacuuming. Vacuuming will remove all dirt using a HEPA vacuum.

M. Policing Grounds. Walkways, driveways, grounds, and parking lots will be serviced by picking up trash (not including cigarette/cigar butts); emptying trash containers outside the building that are located in the ‘Designated Smoking Areas’; and debris (including bottles, cans, newspapers, cigarette packages, pieces of wood and similar material). Sweeping will be required on the loading dock and loading ramp.

N. Washing Glass Doors/Partitions. Glass must have all streaks, film deposits, and stains removed leaving a uniform, bright, clear appearance. All adjacent surfaces must be wiped clean.

O. Ash Trays. Empty and damp wipe ashtrays in designated smoking areas.

P. Clean Furniture. Clean all exposed surfaces of furniture, including outside glass of bookcases, by removing all dust, fingerprints, foreign matter, etc. Dust must not be “stirred up” while cleaning.

Q. Rug Shampooing. Shampooing will remove all stains and watermarks using a machine that also extracts the water/solution that is used to clean the carpeting to ensure that a proper cleaning occurs. If needed, use portable floor and carpet blowers/dryers to completely dry areas before traffic resumes.

R. Stripping and Re-waxing Floors. Floors will be cleaned of all wax down to the surface of flooring material. Steel wool may not be used anywhere in the buildings. Floors will be rinsed to remove cleaning solution, loosened wax, dirt film, and marks. On re-waxing, floors will have a thin even coating of wax applied in accordance with the manufacturer’s recommendations. Two (2) coats of wax must be applied. Wax or floor finishing compounds of a type suitable for the floor surface must be used. Self-polishing preparations will not be permitted.

S. Scrubbing, Washing, and Re-waxing Floors (including concrete floors). Floors will be cleaned by use of brush or scrubbing machine. Water must be used sparingly. Embedded dirt will be loosened from floor surface by deck brush or machine scrubber using water and cleaning agent no stronger than necessary. Scrubbing water will be removed and surface rinsed with plain water and clean mop. Both scrubbing and rinsing water must be changed frequently. Care must be used not to splash baseboards, furniture, and other equipment while scrubbing and rinsing. Difficult places such as corners, under radiators, behind pipes, etc., must be washed by hand. After washing, floor will have a uniform clean appearance with all embedded dirt, stains, marks, film, standing water, and cleaning solutions removed. In re-waxing floors, floor will have a thin even coating of wax applied with a buffing machine; with the exception that one (1) coat must be applied. After service, floors will be bright and have a uniform sheen.

T. Dusting Paneled Walls and Doors. Surfaces must be wiped with a treated cloth or sponge so that all surface dirt, dust, or moisture is removed and no streaks or marks are left.

U. Waxing/Polishing Paneled Walls and Doors. A wax must be used on these surfaces and must be properly polished so as to present a dry, shiny surface free of scuffmarks and dirt.

V. Cleaning Light Diffusion Screens/Incandescent Light Fixtures. Electric light diffusion screens and/or fixtures will be cleaned by dusting and/or washing in accordance with the Periodical Check-off

Sheets.

W. Cleaning and Vacuuming Heating Units, Convectors, Diffusers, etc. Cleaning must be accomplished by washing. Vacuuming must remove all loose dirt, paper scraps, raveling, crumbs, and such other debris as may be lodged therein.

X. Polishing Hardware. Metal work, polishable door plates, push plates, kick plates, and plumbing fixtures will be serviced by cleaning and polishing in compliance with the following:

1. Cleaning. Surfaces are left bright and clean after application of treated cloth or sponge. Surface dirt, corrosion, spots, and watermarks are removed.

2. Polishing. Surfaces are left shiny and bright with no streaks, watermarks, fingerprints, or other blemishes after application of approved polish. When polish is dry, surface is protected from marks and mars.

Y. Refrigerators. All refrigerators must be cleaned. The outside will be cleaned of all dirt and smudges.

Inside will be deiced and cleaned of all spills, dirt and smudges. A pleasant smelling disinfectant will be used.

Z. Microwave Ovens. All microwaves must be cleaned. Outside must be cleaned of all dirt and smudges. Inside will be cleaned thoroughly of all spills, and dirt using a cleaning compound suitable for microwave ovens.

AA. Light Bulb Changing. Unless noted in site-specific information, the contractor will be responsible for replacing flickering defective, and/or burnt out light bulbs and fluorescent tubes in all areas where janitorial services are provided using Government furnished bulbs and fluorescent tubes. This will include all exit sign lights. Light bulbs will be replaced within 6 hours of reporting. The Government will be responsible for providing the necessary drums for the waste light bulb storage and the covering of all associated recycling cost.

B. SUPPLIES AND MATERIALS FURNISHED BY THE CONTRACTOR. All necessary cleaning materials and cleaning equipment (i.e., brooms, mops, pails, cloths, ladders, power-driven scrubbing machines, waxing and polishing machines, vacuum cleaners, carpet cleaners, etc.) needed in the performance of this contract must be furnished by the contractor. In addition to the above, the contractor must furnish the following supplies and materials:

1. The contractor must furnish paper towels of first quality in each lavatory and in sufficient quantity to ensure the dispensers do not run out between refilling. Towels must be of a recycled quality. Type of towels must be subject to the approval of the Contracting Officer or COR.

2. The contractor must furnish toilet tissue, toilet seat covers and dispensers, aerosol air deodorant devices, aerosol air deodorant, sanitary napkins, tampons and sanitary tissue dispensers for all women’s bathrooms, and disinfectant in each lavatory as determined necessary by the Contracting

Officer or COR. Toilet tissue must double ply, must be a recycled product, and will be subject to the approval of the Contracting Officer or COR. Aerosol spray is to spray a two second blast at least every fifteen minutes and be battery powered (the battery will also be provided by the contractor.).

The aerosol spray and the disinfectant must be of good grade, have a pleasant odor and replaced when the effectiveness is gone.

3. The contractor must furnish all tools, equipment, and janitorial supplies. Supplies include cleaning compounds, soap, non-slip buffers, power industrial HEPA vacuum cleaners, buckets, polishing compounds, flashlights, disinfectants, shampoos, mop buckets with wringer and casters, degreasers, wiping rags, lint-free glass-cleaning rags, glass-cleaning products, rubber gloves, detergents, sponges, squeegees of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor provided tools (i.e., HEPA vacuum cleaner, buffing machines, etc.) must be commercial grade, must not generate excessive noise to disrupt the work in progress.

4. The contractor must furnish liquid concentrated antiseptic lotion hand soap of good quality in each lavatory.

5. The contractor must furnish non-metallic scrubbing pads, brushes, etc. for use throughout the areas covered by the specifications. Steel wool may not be used anywhere in the buildings.

6. The contractor must furnish suitable treated dust mops to control dust in sweeping operations. Wet or oiled sawdust will not be used. The contractor will not use any implement that would cause dust to become airborne.

7. The contractor must provide sand for all smoking jardinières located in designated smoking areas.

8. The contractor must furnish hand sanitizer to refill the Government provided hand sanitizer dispensers.

9. Recycling – Where applicable, the contractor is required to recycle all recyclable materials (white paper, computer paper, plastic, cans, bottles, batteries, corrugated cardboard).

10. Materials must be low volatile organic compound (VOC) and approved by the Contracting Officer and/or COR.

11. All power equipment and attachments including power cable and extension cords must be free from any defects. The contractor will use only the FAA furnished power outlets designated by the

Contracting Officer or COR.

C. SUPPLIES AND UTILITIES FURNISHED BY THE GOVERNMENT. The Government will supply the necessary utilities, including water and electric, without cost to the contractor. However, the contractor will inform his/her personnel to conserve Government utilities and supplies. The Government will furnish receptacles for waste paper. The Government will furnish hand sanitizer dispensers. Hand sanitizer dispensers are comprised of both wall-mounted and floor stand models. The Government will furnish replacement light bulbs. The Government will replenish shower curtain rods, rings and curtains as needed.

A. Site Specific Information::

1. AIR ROUTE TRAFFIC CONTROL CENTER NOTICE: The ARTCC is in operation 24 hours a day, seven days a week, 52 weeks a year. Janitorial services are provided for three shifts as follows and will be provided 24 hours, 7 days a week, including holidays. Note: Vacuuming and cleaning of the

Operations Room will be performed during the hours of 2400 – 0600.

Day Shift 0700 – 1530

Evening Shift 1500 – 2330

Night Shift 2300 – 0730

i. JANITORIAL SERVICES: Additional site-specific services include the following.

a. WEEKLY:

a. Damp wiping of all EADS (Enroute Automation Display System) consoles in the Operations Quarters.

b. Low dusting in Control Room involves dusting all surfaces up to a height of

8 feet. Dust must be removed from all surfaces. Dusting to be accomplished with a vacuum cleaner or a treated duster of yarn or cloth.

Feather duster or dusting brushes will not be permitted. Particular attention will be given to the operation consoles in Rooms 1051 and 1052 including the flight progress strip bays in the consoles as well as the SOC Desk and

OMIC Desk.

b. MONTHLY: Thorough cleaning of EADS consoles in Control Room using Simple

Green or equivalent will be completed the first Friday of the month.

ii. SQUARE FOOTAGE. Janitorial services set forth herein must be performed for the FAA’s

Washington ARTCC in Leesburg, VA, with floor space indicated as follows:

AREA SQUARE FOOT

Control Wing Basement 12,672

Control Wing First Floor 12,672

Control Wing Attic 12,672

Administration Wing Basement 10,404

Administration Wing 1st Floor 10,404

Administration Wing 2nd Floor 10,404

Automation Wing Basement 12,164

Automation Wing 1st Floor 12,519

Automation Wing 2nd Floor 12,519

Automation Wing Attic 12,519

Cafeteria Expansion Basement 5,963

Cafeteria Expansion 1st Floor 5,963

Cafeteria Expansion 2nd Floor 5,963

Host Expansion Basement 5,460

Host Expansion 1st Floor 5,292

Host Expansion Attic 5,292

Upper Garage 1,352

Lower Garage 1,875

East Generator Bldg. 3,012

Battery and UPS Bldg. 4,245

PSB Bldg. 1st Floor 3,272

PSB Bldg. 2nd Floor 3,412

West Generator Bldg. 2,040

AAS Bldg. 2,400

Guard Shack 720

Environmental Building 1,875

Smoking Shelter 192

District Office Building 10,000

iii. APPROXIMATE TOTAL SQUARE FEET: 187,277

2. POTOMAC CONSOLIDATED TRACON/AIR TRAFFIC CONTROL SYSTEM COMMAND

CENTER. The TRACON/ATCSCC are in operation 24 hours a day, seven days a week, 52 weeks a year. Janitorial services are provided for three shifts as follows and will be provided 24 hours, 7 days a week, including holidays. Note: Vacuuming and cleaning of the Operations Room will be performed during the hours of 2400 and 0600.

Day Shift 0700 – 1530

Evening Shift 1500 – 2330

Night Shift 2300 – 0730

i. Low Dusting In Operations Room and Ops Annex Only: Low dusting in Control Room involves dusting all surfaces up to a height of 8 feet. Dust must be removed from all surfaces.

Dusting to be accomplished with a vacuum cleaner or a treated duster of yarn or cloth.

Feather duster or dusting brushes will not be permitted.

ii. Periodic: Janitorial staff will not change lightbulbs at PCT or ATCSCC.

iii. SQUARE FOOTAGE:

a. Janitorial services set forth herein must be performed for the FAA, Potomac

Consolidated TRACON, Warrenton, VA with the floor space indicated as follows:

Area Square Foot

First Floor Space 85,000

Second Floor Space 10,000

Guard Building 800

Smoking Pavilion 196

Approximate Total Square Foot: 95,996

b. Janitorial services set forth herein must be performed for the FAA, Air Traffic

Control System Command Center, Warrenton, VA with the floor space indicated as follows:

Area Square Foot

First Floor Space 18,445

Second Floor Space 18,445

Operations Wing Space 27,110

Approximate Total Square Foot: 64,000

3. BUILDING 1216 -- ANDREWS AIR FORCE BASE, MD: Janitorial services in Building 1216 must be provided 5 days a week, Monday through Friday, between the hours of 0700 and 1600 excluding

Federal Holidays. Janitorial services provided in the tower cab must be accomplished between the hours of 0700 and 0800.

i. WEEKLY:

a. Sweep sidewalk in front of Building 1216.

b. Vacuum tower cab consoles.

c. Contractor must furnish and stock adequate toilet supplies (paper towels, tissue, deodorants, liquid soaps, etc.) on Friday for weekend use.

ii. BI WEEKLY:

a. Sweep and damp mop tower shaft stairway from top elevator landing to elevator control room (tower shaft stairway from top elevator control room – 1000 sq. foot).

iii. SEMI ANNUAL:

a. Remove and clean office drapes.

b. Vacuum and clean all floor grates; sweep floor and damp mop the ASDE equipment room.

c. Pressure wash of FAA emblem mat in lobby.

iv. PERIODIC:

a. Trash removal / lavatory cleaning on weekend of air show in May of each year.

b. Janitorial staff will not change lightbulbs in Building 1216.

v. SQUARE FOOTAGE:

Area Floor Type Square Foot

AT Breakroom Carpet 96

Tower Cab Carpet 400

Restroom Linoleum 215

Lobby/Corridors/Vestibule Areas Carpet 1969

Elevator Linoleum 15

Kitchen Linoleum 150

NAVAIDs Equipment Room Linoleum 999

N/C Coordinator Carpet 118

RADAR Equipment Room Linoleum 1178

Top of Elevator Landing Cement 100

Stairway Leading from Top Linoleum 50

Elevator to Cab Cement 70

Tech Break Room Carpet 288

Radar Coordinator Carpet 126

CBI Computer Room Linoleum 138

TELCO DEMARC Room Linoleum 324

TOTAL CARPET -- 3135 SQUARE FT

TOTAL LINOLEUM/TILE/CEMEMT -- 2929 SQUARE FT

TOTAL SQUARE FEET -- 6064 SQUARE FT

4. BUILDING 1205 -- ANDREWS AIR FORCE BASE, MD: Janitorial services in Building 1205 must be provided 3 days a week, Monday, Wednesday, and Friday, between the hours of 0700 and 1600 excluding Federal Holidays.

i. PERIODIC: Janitorial staff will not change lightbulbs in Building 1205.

ii. SQUARE FOOTAGE – BUILDING 1205

Area Bldg. # Flooring/Sq Ft.

CBI Office 1205 Carpet / 140

Rec Office 1205 Carpet / 221

Material Spec. Office 1205 Carpet / 169

Break / Conference Room 1205 Carpet / 234

ESU Room 1205 Carpet / 100

Shipping / Rec / Storage 1205 Carpet / 560

Women’s Lavatory 1205 Tile / 98

Men’s Lavatory 1205 Tile / 98

Foyer 1205 Carpet / 65

Hallway 1205 Carpet / 75

TOTAL SQUARE FEET 4101

5. Administrative Area at Ronald Reagan National SSC: Janitorial services in the administrative areas must be provided 5 days a week, Monday through Friday, between the hours of 0700 and 1500 excluding Federal Holidays.

i. PERIODIC: Janitorial staff will not change lightbulbs in the administrative areas.

ii. SEMI-ANNUAL SERVICES:

a. Wipe down Air Traffic Control Tower wall covering (texturized wallpaper), throughout the facility to include levels 0, 1, 2, 13 & 14.

b. Wash and wipe clean with damp cloth all surfaces over 8 feet in height. This will include, but is not limited to moldings, fire alarm strobe warning lights, emergency lighting (spotlights), and exit signs, excluding smoke alarm sensors.

c. Sweep and clean all stairwells including tower stairs on floors 3 through 13, entering from outside the ticketing level.

iii. SQUARE FOOTAGE – ADMINISTRATIVE SPACES:

AREA SQUARE FOOTAGE

Reception & Secretary 1196

Office Equipment Room 77

Conference Rooms (1 large / 1 small) 976

Hallways (carpeted) 2450

AT Supply Room 220

TO Supply Room 660

AT CBI Room 220

TO CBI Room 1220

NATCA Office 308

PASS Office 138

TO Offices (8) 1250

AT Offices (11) 2154

AT Training Room 154

13th Floor Landing / Stairwell (from elevator to tower cab) 100

Total Square Footage: 11,123

6. Operational Area at Ronald Reagan National SSC: Janitorial services in the operational areas must be provided 6 days a week, Sunday through Friday, between the hours of 0700 and 1500 excluding

Federal Holidays. Janitorial services in the tower cab must be accomplished at a time designated by the on-duty supervisor to minimize interference with Air Traffic operations.

i. MONTHLY SERVICES: Remove dust/cobwebs from the Tower cab ceiling utilizing equipment best suited to ensure lowest dust level and irritants possible.

ii. Periodic: Janitorial staff will not change lightbulbs in the operational areas.

iii. SUNDAY CLEANING SERVICE:

a. Sunday cleaning will be provided for the Tower cab, Tower and Operational break rooms, and all bathrooms.

b. Empty all wastebaskets and dispose of refuse. Use plastic inserts, replacing dirty and torn inserts. Contractor must also remove all litter, cans, paper, and other containers marked trash.

c. Clean, disinfect and deodorize all plumbing fixtures, toilets, urinals, sinks, toil room floors, restroom walls, toilet and urinal partitions, restroom entry area walls and doors. Empty tampon receptacle and replace liner with clean bag. Replenish toilet, sink etc. supplies.

iv. SQUARE FOOTAGE: -- OPERATIONAL SPACES:

AREA SQUARE FOOTAGE

Air Traffic Control Tower Cab 531

Locker Room 294

Operational Break Room 682

Tower Break Room 110

Playback Room 110

Library Room 137

Smoking Room 209

Restroom – 1 male / 1 female (large) 420

Restroom – 1 male/ 1 female (small) 80

Restroom – handicap 40

Flight Simulator 864

Fitness Room 900

Technicians Area 912

Equipment Room 8816

Elevators (2) 90

1st Floor Elevator Landing/Stairwell 350

2d Floor Elevator Landing 240

Sub-level Front Entrance 120

Sub-level Landing/Stairwell to Baggage Level (rear entrance) 200

Total Square Footage: 15,105

7. Contract Weather Observer’s Office at Washington National SSC: Janitorial services in the Contract

Weather Observer’s Office must be provided one day a week on Thursday between the hours of 1300 and 1500 excluding Federal Holidays.

i. Periodic: Janitorial staff will not change lightbulbs in the CWO’s Office.

ii. SQUARE FOOTAGE – CONTRACT WEATHER OBSERVER OFFICE:

AREA SQUARE FOOT

Contract Weather Observer Office – Terminal A / 4th Floor 640

8. MARTINSBURG SSC: Janitorial services must be provided weekly, on Wednesday, between the hours of 0700 and 1500. In the event a Federal Holiday falls on a Wednesday; the work will be performed the following business day.

i. PERIODIC:

a. Janitorial staff will not clean electronic equipment.

b. Janitorial staff will not change lightbulbs in the facility.

ii. SQUARE FOOTAGE: Approximate square footage of Martinsburg SSC, 83 Aviation Way, Martinsburg, WV is 1,900.

9. HAGERSTOWN ATCT/TOWB SSC: Janitorial services must be once per week, on Saturday, between the hours of 1500 and 1700. In the event a Federal Holiday falls on a Saturday; the work will be performed the following day.

i. SEMI-ANNUAL: Dust or vacuum stairwell ledges and structural supports that can be reached without the use of ladders.

ii. PERIODIC: Janitorial staff will not change lightbulbs in the facility.

iii. SQUARE FOOTAGE: Approximate square footage of area to be cleaned at Hagerstown

ATCT/TOWB, is 963.

APPENDIX TWO

FOR

TRASH REMOVAL SERVICES

PART I – SCOPE OF WORK / GENERAL PROVISIONS

A. SCOPE. These requirements outline the minimum requirements for Trash Removal Services for facilities operated by the Federal Aviation Administration throughout Washington District.

B. SUPPLIES AND MATERIALS FURNISHED BY THE CONTRACTOR. The contractor must furnish all necessary supplies, equipment and materials needed in the performance of this contract.

PART II -- PERFORMANCE REQUIREMENTS

The contractor will furnish all labor, equipment and materials for the regular removal of accumulated waste in the trash dumpsters in accordance with the addendums. Any waste dropped by the contractor must be immediately removed from property. Vendor will provide the required number of containers, type, and servicing cycle at the

FAA facilities in accordance with the addendums. Recycling containers (1) will be used for cardboard only (marked accordingly) and the other will be used for all other recycling (marked accordingly). The recycling dumpsters must be emptied and replaced per schedule listed on addendum.

The CO, COR or the Facility Point of Contact will coordinate all pulls and address any questions regarding a pull.

The COR or the point of contact will coordinate all service visits and answer any Contractor questions after award.

A. Site Specific Information: The CO, COR or the Facility Point of Contact will identify the exact location to place the containers. Additional site-specific services include the following.

1. ZDC Washington ARTCC (All trash removal services are to be performed prior to 6:00 a.m In order to prevent delays in traffic flow during scheduled shift changes of air traffic control personnel, service times stated are non-negotiable.)

Type: Construction

Container: 30 Cubic Yard Cubic Yard Roll off

Frequency: Bi-weekly (twice a week)

Type: (2) Recycle (Marked Cardboard and one for Recycling)

Container: 8 Cubic Yard Cubic Yard roll off (2)

Frequency: Three times a week

Type: Daily Refuse

Container: 8 Cubic Yard Cubic Yard roll off

Frequency: Daily

2. PCT TRACON/ATCSCC:

Container: 15 Cubic Yard Roll off

Frequency: Once a week

Type: (2) Recycle (Marked Cardboard and one for Recycling)

Container: 8 Cubic Yard roll off (2)

Container: 8 Cubic Yard roll off

Frequency: Daily

3. DCA REAGAN NATIONAL AIRPORT:

Container: 30 Cubic Yard Roll off

4. IAD SSC

Container: 15 Cubic Yard Roll off

Frequency: Monthly

5. MRB QPL ARSR

Container: 4 Cubic Yard roll off

Frequency: Once a month

6. MRB SSC MARTINSBURG, VA

Container: 4 Cubic Yard roll off

APPENDIX THREE

FOR

WINDOW CLEANING SERVICES

A. PERFORMANCE REQUIREMENTS

1. The Contractor must provide all labor, equipment, tools, supplies, supervision and other items or services necessary to provide Window Cleaning Service interior and exterior for control tower and ground levels windows for FAA facility within the Washington District.

2. Windows must be spotless and bug free for complete visibility. After windows have been cleaned, traces of film, dirt, smudges, water and other foreign matter must be removed from the frames, casings, and glass surfaces.

3. All materials, which the Contractor proposes to use, must be as specified based on manufacturer recommendations. The Contractor must furnish the COR with Product Data and Material Safety

Datasheets for all chemicals stored on-site.

4. The Contractor must submit to the CO, COR or the Facility Point of Contact for approval, a complete list of the equipment to be used as deemed necessary to properly perform the work defined in this contract. Equipment must include, but is not limited to, wet and dry lift and necessary attachments, ladders, buckets, cloths, brushes, squeegees, etc.; unless otherwise provided for.

5. Equipment used must be in safe operating condition and suitable grade for the purpose intended.

All equipment must have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

6. All electrical equipment used by the Contractor must meet all safety requirements of this contract and must be Underwriters Laboratories (UL) approved. This equipment must operate using existing building circuits and must not be operated from critical power circuits. It must be the responsibility of the contractor to prevent the operations or attempted operation of electrical equipment, or combination of equipment, which require power exceeding the capacity of existing building circuits.

7. Hot and cold water will also be available for performance of the work. Water faucets or valves must be turned off after the required usage has been accomplished.

B. Site Specific Information::

1. ZDC ARTCC

i. Window cleaning service will be performed for the exterior one year and the interior the following year for the ZDC ARTCC.

ii. Wash windows and doors in Guard Building biweekly (26 times per year).

2. PCT/ATCSCC

i. Window cleaning service will be performed for the exterior one year and…