30-270022-EIPD - Janitorial Services Dunn - Addendum 1.pdf

Office of Procurement, Contracts and Grants

Solicitation Addendum

Solicitation Number: 30-270022-EIPD

Solicitation Description: Janitorial Services - Dunn

Solicitation Opening Date and Time: August 27, 2026, at 2:00 PM ET

Addendum Number: 1

Addendum Date: August 20, 2026

Purchasing Agent: Amanda Kerstetter

1. THIS ADDENDUM DOES NOT NEED TO BE RETURNED.

2. FOLLOWING ARE QUESTIONS RECEIVED FOR THE SOLICITATION AND THE STATE’S RESPONSE TO

THE QUESTIONS.

Q

DOCUMENT

SECTION

VENDOR QUESTION RESPONSE

1 Section 5.1 General Specifications, Pages 13-14

Will the floor care crew have access to the facility on Friday evenings or weekends to allow the 3-4 coats of wax to finish sufficient drying and off-gassing time before staff re-enters on Monday morning?

Please work with the office manager regarding weekend availability

2 Section 5.1 General Specifications, Pages 13-14

The IFB states that janitorial services are to be performed Monday through Friday after 5:00 PM ET. Is there a specific time by which the Contractor must complete all cleaning services and exit the building each evening? If so, please provide the allowable service window.

The contractor must be out of the building by 4:00 AM ET

3 Section 5.1 General Specifications, Pages 13-14

The IFB states that a storage area will be provided for paper supplies only. Will the Contractor also be provided with a designated onsite area for storing cleaning chemicals, equipment, tools, and other janitorial supplies?

If so, please clarify what items may remain onsite between scheduled service days.

Cleaning chemicals will not be allowed to be stored in the building, nor will mop buckets with water and wet mop. If a mop bucket needs to be stored it must be empty and the mop must be rinsed and clean.

4 Section 5.1 General Specifications, Pages 13-14;

Section 5.2 Tasks/Deliverables, Pages 14-15

Upon commencement of the contract, will the awarded Contractor be expected to bring existing areas and surfaces to the required contract cleaning standard immediately, including windowsills, baseboards, restroom areas, HVAC vents/returns, and other areas requiring detailed cleaning, or will an initial transition/deep-cleaning period be permitted?

An initial transition period will be permitted.

NC DEPARTMENT OF HEALTH AND HUMAN SERVICES

Solicitation Number: 30-270022-EIPD Addendum Number: 1

5 Section 5.2 Tasks/Deliverables, Pages 14-15

The IFB requires the Venetian blinds to be removed from the windows, washed, dried, and reinstalled. Are the blinds required to be removed, washed, completely dried, and reinstalled during the same evening service period, or may they be allowed to dry overnight and be reinstalled during the following scheduled service period?

The task must be completed the same evening.

6 Section 5.3 Floor

Plan, Page 16

Could you please confirm the total square footage of the three restrooms included in the scope of work?

Please see Section 5.3 Floor Plan, page 16, for the dimensions.

7 Section 5.4.2 Supplies, Page 17

Are the paper towel and hand soap dispensers that are currently installed on site state-owned, or proprietary to the incumbent vendor to be removed upon contract transition?

The paper towel and hand soap dispenser are the property of the building owner.

8 Section 4.4 Background Checks, Does NC DHHS require background checks and security badging to be completed prior to the start date of October 1, 2026?

Yes

9 Section 4.4 Background Checks, Is there a state-preferred vendor for these background checks?

No

10 N/A Is this bid solicitation a standard contract expiration re-procurement or were there changes to the scope of work or site location?

The current solicitation is a one-year contract with two optional one-year renewal terms. For any changes from the previous contract, please email public.records@dhhs.nc.gov for a copy of the contract.

11 N/A What is the current contract value for this service annually?

For open records requests, please email public.records@dhhs.nc.gov

12 N/A Who was the awarded vendor for the previous janitorial contract at this facility?

For open records requests, please email public.records@dhhs.nc.gov

13 N/A How many dedicated labor hours per day/week were utilized under the prior contract to fulfil the scope of work?

Unknown mailto:public.records@dhhs.nc.gov