3-Scope of service NRV Glass-2026.pdf

This is a Scope of Service document for Dallas Area Rapid Transit (DART) regarding glass replacement services for the Non-Revenue Vehicle (NRV) fleet located in Dallas, Texas. DART seeks a local vendor within the Dallas metroplex area to provide on-site glass replacement services at 1200 E. Jefferson, Dallas, Texas 75203. Services must be performed within eight hours of request during NRV operating hours of 6:00 AM to 10:30 PM, Monday through Friday, and are limited to requests initiated by DART NRV staff only. The scope of work includes replacement of damaged windshields, door glass, rear windows, associated molding and seals, windshield chip repairs, and other glass-related repairs. The fleet encompasses a comprehensive range of vehicles spanning model years 1997 through 2026, including Ford vehicles (Crown Victoria, F-Series pickups, E-Series vans, Transit vans, Ranger, Escape, Expedition), Toyota vehicles (Prius, Highlander, Tacoma, Corolla Cross, RAV4), Chevrolet vehicles (C2500, 1500, Tahoe, Express, Transit Connect, Traverse, Equinox, Caprice, Colorado, Impala), Dodge vehicles (Charger, Cargo Van, Promaster, Ram 1500/2500), Freightliner Sprinter vans, International cab and chassis models, and other specialty vehicles.

DART's purchase order terms require Net 30 payment terms with invoices submitted in triplicate to APInvoices@dart.org and containing specific documentation details including purchase order number, item number, description, sizes, quantities, unit prices, and extended totals. All bids must reflect FOB Destination shipping terms with freight costs included in the overall price, as DART does not typically accept FOB Origin or Prepay and Add arrangements. The vendor must recognize that time and rate of deliveries are essential contract elements, with failure to meet specified delivery schedules constituting grounds for rejection and default termination. The contracting officer retains the authority to terminate the order for any failure by the seller to perform contract provisions within specified timeframes. The NRV Fleet Services Manager contact is jmartinez5@dart.org.