3 - Exhibit B - Agency Specific Requirements ASR and Scope of Work.pdf

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X1DB--FY26 New Lease: Titusville CBOC Amendment 0003
Solicitation number
36C24824R0184
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About this file

This file is an Exhibit B document detailing Agency Specific Requirements (ASR) and Scope of Work for a VA Community Based Outpatient Clinic (CBOC) lease in Titusville, Florida. The VA is seeking approximately 12,000 ABOA square feet of existing medical office space with specific requirements, including first-floor, contiguous clinical space, 80 parking spaces (with 8 handicapped spaces), and a location preferably near other medical offices or in a retail area.

Key technical specifications include compliance with multiple building codes and standards, a comprehensive security system with alarm monitoring, specific room finish requirements, and detailed design guidelines. The space must accommodate various clinical areas such as examination rooms, procedure areas, staff spaces, mental health areas, and support zones. Additional requirements include ADA compliance, specific wall and floor coverings, integrated technology infrastructure, infection control considerations, and provisions for future flexibility. The facility must be an existing building or modernized space, ready for occupancy by November 1, 2026, with a potential lease term up to 15 years.

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File Type Posted
36C24824R0184 0003.pdf PDF
36C24824R0184_6.docx DOCX document
36C24824R0184_5.docx DOCX document
36C24824R0184 0002.pdf PDF
36C24824R0184 0001.pdf PDF
36C24824R0184_4.docx DOCX document
14 - EXHIBIT M - Labor Standards Provisions and DOL Wage Determination.pdf PDF
6 - EXHIBIT E - GSA Form 1217 Lessor Annual Cost Nov. 2016.pdf PDF
13 - EXHIBIT L - Security Unit Price List FSL II Oct 2024.xlsx XLSX spreadsheet
15 - EXHIBIT N - Deliverables IAW RLP 36C248-24-R-0184.xlsx XLSX spreadsheet
36C24824R0184_3.docx DOCX document
5 - EXHIBIT D - GSA Form 1364 Proposal to Lease Space Jan 2023.pdf PDF
11 - EXHIBIT J - Sample Request for Past Performance and Questionaire.pdf PDF
2 - Attachment 1 eCMS New Lease Action Briefcase Index Titusville PRE-SOL.xlsx XLSX spreadsheet
9 - EXHIBIT H - 2025 04 VA GSAR Representation 552 270 33 Nov 2024.pdf PDF
10 - EXHIBIT I - GSA Form 12000 Prelease FPLS Evaluation Parts A-B May 2015.pdf PDF
12 - EXHIBIT K - Tenant Improvements Cost Summary TICS Table Oct 2024.xlsx XLSX spreadsheet
4 - EXHIBIT C - Security Requirements FSL Level II Oct 2024 Titusville CBOC.pdf PDF
8 - EXHIBIT G - 3517B General Clauses Feb 2025.pdf PDF
7 - EXHIBIT F - 3516 Solicitation Provisions Feb 2025.pdf PDF
1 - 36C24824R0184 - Global Request Lease Proposal Template R100 March 2025.pdf PDF
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G o v e r n m e n t _ _ _ _ _ O f f e r o r _ _ _ _ _

T i t u s v i l l e C B O C - A S R P a g e 1 | 8

RLP # 36C248-24-R-0184 - Exhibit B

Titusville CBOC

AGENCY SPECIFIC REQUIREMENTS (ASR)

The U.S. Department of Veterans Affairs (VA) desires to lease sufficient Rentable Square Feet (RSF) of existing real property to yield up to approximately 12,000 (ABOA) in Titusville, Florida for use as a Community Based Outpatient Clinic (CBOC). Clinical space must be contiguous space located on a single floor and have first floor access. On-site parking for approximately 80 vehicles, with a minimum of 8 dedicated to handicapped parking spaces is required.

The offered facility may be a multi-tenant building or single tenant building with a VA preference for a ground floor facility, all continuous space. The offered facility must be in suitable location for a clinical or administrative facility preferably in an area of other medical office buildings or in a retail sales area. Standalone building preferred, but not required.

1. The following spaces are necessary for occupancy by the Orlando VA on Titusville Florida. The building owner shall provide Architectural, Engineering, and Construction services to build new or convert existing space for the following space requirements.

2. Offerors shall design and build all rooms based on all the requirements on all documents provided with the RLP to include but not limited to Sections 3, 4 and 5 of Exhibit A, the following requirements and the room templates at the end of this exhibit. It is the offeror’s responsibility to ensure TI pricing provided with offer represents the full cost of the required spaces accordingly.

3. Building Codes and Standards. The building will be designed, constructed and maintained in accordance with the most current version of the codes and standards at time of award:

• All applicable State and Local Building Codes

• The Joint Commission

• The Facility Guidelines Institute Guidelines for Design and Construction of Health Care Facilities

• NFPA 99: Health Care Facilities Code

• Architectural Barriers Act Accessibility Standards (ABAAS)

• In the absence of a State or Local Fire Code - NFPA 101: Life Safety Code

• VA HVAC Design Manual

• VA PG 18-14: Room Finishes, Door & Hardware Schedule – used to define room finish materials, door sizes and types and hardware functionality.

• VA Signage Design Guide

4. Facility Security Level (FSL)

• Suite Security Alarm System and Monitoring paid for/provided by the lessor through the annual rent. Provide a level of security which reasonably deters unauthorized entry during regular and non-duty hours. The Government considers a security alarm reasonable. Overall security shall also include deterring loitering or disruptive acts in and around the space during duty hours. Tenant shall have security within the tenant space, separate from that of the general building security.

• Keys/cipher locks OR key fob/card reader capability for employee access. No public access to the offices will be allowed.

Closed Circuit Television System (CCTV): Lessor shall design, install, and maintain a system in accordance with attached standards. The lessor shall implement a preventive maintenance program for all security systems installed.

Security Alarm: The Lessor shall provide a security system, to alarm upon illegal entry or loitering in the leased space and to prevent unauthorized entry 24 hours per day, 7 days per week that alarms locally at the site and to a remote monitoring location.

• Alarm sensors required on all exterior doors and windows. Motion detectors shall be provided in the waiting rooms and all the main corridors. Updates for codes or names are included in the lease and shall be coordinated with the LCO or authorized representative.

T i t u s v i l l e C B O C - A S R P a g e 2 | 8

• The lessor shall install a keypad to disarm the building as directed by the VA COR. The security system will be completely tested at least once per month by the lessor with a copy of the testing report sent to VA. Alarm must meet the requirements in VA Handbook 0730/4. Duress alarm: Lessor shall design, install, and maintain a system in accordance with attached standards. Building and Access Control Systems: Lessors are prohibited from connecting any portion of their building and access control systems (BACS) to any federally owned or operated IT network. BACS include systems providing fire and life safety control, physical access control, building power and energy control, electronic surveillance, and automated HVAC, elevator, or building monitoring and control services (including IP addressable devices, application servers, or network switches).

• Reference “OVAHCS Physical Security Requirements standards” attached to this document as well as EXHIBIT C - Security Requirements (FSL Level II) (Oct 2024) Titusville CBOC for characteristics and level of quality that will satisfy the Government’s needs.

5. Space Plan: Space is approximate

Titusville CBOC Type # of SF Total SF Floor

Covering Base

Wall

Covering Ceiling

Lobby/ Reception Area Open/Room 1 1240 1240 Luxury Vinyl Tile Vinyl Paint Acoustical

Examination room Room 3 125 375 Luxury Vinyl Tile

Vinyl

Paint

Acoustical

Exam/consultation room Room 11 250 2750 Luxury Vinyl

Procedure Area Room 1 165 165 Luxury Vinyl Tile Vinyl

Specialty Area Room 2 125 250 Luxury Vinyl

OI&T

Telecommunications Room 1 180 180 concrete N/A

Paint N/A

Women’s Health Exam Room 1 185 185 Luxury Vinyl

Staff Lounge Room 1 110 110 Luxury Vinyl

Staff Toilet Room 2 75 150 Porcelain Tile Tile Acoustical

Clean/Dirty Utility Room Room 2 110 220 Luxury Vinyl Tile Vinyl Paint Solid

Meds, Height/Weight Stations Alcove 3 20 60 Luxury Vinyl

Tile Vinyl Paint Acoustical

Team Work Area Open 4 220 880 Luxury Vinyl Tile Vinyl Paint Acoustical

Mental Health Area Room 8 124 992 Carpet Tile Vinyl Paint Acoustical

Pathology/Laboratory Area Room 1 195 500 Luxury Vinyl

Tile Vinyl Paint Acoustical

Pharmacy Service Area Room 1 90 300 Carpet Tile Vinyl Paint Solid Clinical Management

Area Room 8 110 880 Carpet Tile Vinyl Paint Acoustical

Logistics Area Room 1 90 90 Luxury Vinyl Tile Vinyl Paint Acoustical

Security Area Room 1 90 90 Luxury Vinyl Tile

Vinyl Paint Solid

Support Area Room 2 80 160 Luxury Vinyl Tile Vinyl Paint Acoustical

T i t u s v i l l e C B O C - A S R P a g e 3 | 8

6. Additional Space Requirements:

a. Space must be on one floor and all in the same building.

b. Building entryway and sidewalks to be ADA compliant. Provide ADA auto-door operator for entry door.

c. The lease shall be full serviced to include Janitorial, Basic Cable, Guest High Speed Internet Wi-Fi, Security Monitoring and Maintenance. The lease shall follow the standard specifications and requirements for a New/Replacing Lease as per the GSA Global Lease or Simplified Lease.Provide adequate lighting, plumbing, HVAC, power, data, and phone for spaces and the medical function.

d. Provide casework, chair rails, handrail, window shades/blinds, flooring, and carpeting.

e. All door openings shall meet ADA specifications. Take care to minimize changes in level of the floor and include no carpet pad or cushion.

f. Provide ADA-compliant hardware approved for ADA use. Building and office spaces must be lockable. Building must be alarmed (to be coordinated with Physical Security Specialist). Use Stanley/best 7 Pin Small format cores installed with construction cores that will be removed upon coordination with Locksmith at turnover of the facility

g. Preventive maintenance of building existing systems such as HVAC, domestic water heaters, and electric panel boards will be completed prior to occupying the space and throughout the occupancy of the building to meet FEGLI and Joint Commission Accrediting standards.

h. Building owner to provide exterior building/lot/marquee signage (building signage shall be designed to meet VA signage standards).

i. Building owner to provide carpet, flooring, cove base, paint, and window covering samples to VA interior designer for color selection and approval.

j. Clean entire space (aka “terminal cleaning”) prior to VA occupying space.

k. Patient restrooms (unisex) should be conveniently located near the entrance to the space. Both restrooms should contain baby changing stations (with appropriate signs) and feminine hygiene product dispensers. All patient restrooms shall be ADA compliant and require a hand rail.

l. Provide a noncombustible covered area via permanent tile or aluminum canopy (other materials to be more in line with surroundings will be considered if presented to the project manager), a minimum of 8’ x 8’ to completely cover a patient on a gurney waiting in inclement weather, should transport via ambulance be necessary. Final determination of canopy height shall be based on an assessment of the typically emergency vehicles arriving at the site. Since some ambulances may require even more clearance, the A/E must coordinate with the medical center and local sources of emergency transportation before firmly establishing the canopy height.

m. Provide a noncombustible canopy at backing in and drive through unloading areas of main entrances. Clearance from grade to the underside of any canopy obstruction shall be 3 m (10 ft.) minimum. Final determination of canopy height shall be coordinated between the A/E and medical center before firmly establishing the canopy height.

n. All interior walls for offices and conference rooms will be insulated to reduce disruptions and maintain a level of confidentiality and privacy. Refer to acoustic requirements in the TIL for further guidance.

o. Building owner’s proposal to include facility interior signage. Signage configuration shall be approved by VA Project interior designer and be designed according to the VA Signage Design Guide. Interior Signage. Lessor shall design, procure, and install all clinic signage in accordance with latest version of the attached standard. Lessor shall provide samples for the VA to review and approve. VA to approve sign design schematic prior to fabrication/installation. VA Interior Signs Design Guide dmID.pdf (va.gov) All exterior signage is the lessor’s responsibility for city approval and installation. Reference “VA Interior Design Manual” attached to this document

p. All Telecommunications rooms shall meet the standards attached below. All perimeter walls shall extend from floor slab to structural system (deck) to prevent up and over access. No windows or other openings. Overhead lighting in front of and behind the network rack. The Telecommunications Room shall be secured to VA access https://www.cfm.va.gov/til/dManual/dmID.pdf

T i t u s v i l l e C B O C - A S R P a g e 4 | 8 only and not be shared with any other tenant. Core shall be locked to the VA OIT TR key. Door shall have an automatic closure installed and deadbolt lock according to VA security regulations. Room shall be temperature controlled and maintained at 69 degrees on a 24x7 basis. The performance category of all installed untwisted shielded pair (UTP) copper distribution elements (permanent link and patch cabling, patch panels, and work area outlet (WAO) jacks) used for network/data transmission shall be Category 6A. The Lessor shall provide and install all cable runs. All telecommunications services (e.g. data, telephone, cable television, etc.) shall be terminated in the facility Telecommunications Room. Provide and install two (2) each, A/B sides, in accordance with attached standards. Access to the Telecommunications Room will be restricted to include only those persons specifically authorized by VA OIT, not to include facility lessors. Reference “OIT Infrastructure Standards, Telecommunications Room standards, and Telecommunications Room Rack Utilization” attached to this document.

q. The police office requires tinting on the exterior windows to prevent people from viewing locations and activities on cameras.

r. Ensure all patient care rooms have locks on the patient side to ensure privacy. Coordination from earliest design phases with locksmith will ensure privacy requirement is met.

s. Ensure soap dispensers are located near the sink and do not have a top that can be accessed without a key.

t. The facility requires the ability to hook up a generator during an emergency event, but does not need a generator included with the buildout. Reference “Generator specs” attached to this document

u. The nurse’s call should be installed within reach of the patient where they would most likely need it (not necessarily location most convenient to other electrical wiring). The focus is on patient safety.

v. Provide general lighting (LED preferred) that does not have direct visibility of ballast but does not have a lens cover that collects dust and debris.

w. Ensure that all thermostats are not able to be adjusted or manipulated by staff or patients.

x. Ensure that any door that opens to a thoroughfare has vision glass installed for safety.

y. Use solid surface countertops in wet areas and laminates in areas that do not have risk of water damage.

z. Utilize the PACT design guide located here for general design guidance of how clinic will be managed via the PACT model: https://www.cfm.va.gov/til/dGuide/dgPACT.pdf

aa. Please use the room templates located here: https://www.cfm.va.gov/til/rTemplate/LeasingCBOCw.asp to base the design of the rooms in the project. The space must be on the ground floor. The space must be compliant with the Americans with Disabilities Act.

bb. Parking, both handicapped and regular must be readily available, VA dedicated, and marked “VA ONLY”.

Convenient access to public transportation is required.

cc. All utilities including gas, electric, water, sewer, cable and janitorial service shall be included in the lease.

dd. All curtain track layouts shall be placed on drawing before 90% design review for interior design review, along with all furniture and equipment to be purchased by the VA in order to be reviewed by the project manager and interior design for coordination with systems and utilities

ee. Disposable privacy curtains supplied by lessor or laundered and installed by lessor. Standard curtain track

ff. To prevent wall erosions, rub strip that comes in adhesive sheets – like Acrovyn minimum 8” strip in all waiting areas and exam rooms behind seating is required. Use corner guards on all corners – like Acrovyn – there are several brands.

gg. Mold Prevention: Wallcovering should be avoided if possible due to high relative humidity in this region. If a wallcovering is being considered, avoid exterior walls, restrooms, shower rooms, and other wet area. Additionally, the wallcovering is required to be class A fire rated. Submit sample with permeability rating to Engineering office for approval.

https://www.cfm.va.gov/til/dGuide/dgPACT.pdf https://www.cfm.va.gov/til/rTemplate/LeasingCBOCw.asp

T i t u s v i l l e C B O C - A S R P a g e 5 | 8

hh. Special care should be taken to avoid storing construction materials in non-climate controlled environments.

ii. Biomedical Equipment purchased is required to be compatible with existing multiyear, multi-campus M+O biomedical equipment contracts already in place for Orlando or provide adequate full system repair and preventive maintenance training to current in-house biomedical and M & O staff members

jj. Locks/Hardware: Stanley/Best 7 Pin Small format cores installed with construction cores that will be removed upon coordination with VA Locksmith at turnover of the facility

kk. Janitorial Service:

i. The Lessor shall maintain the Premises and all areas of the Property to which the Government has routine access in a clean condition and shall provide supplies and equipment for the term of the Lease.

ii. Response time of 1 hour during normal business hours for emergency janitorial services. Cleaning to be performed as per OSHA requirement for Bloodborne Pathogens and/or CDC requirement of Environmental Service.

iii. Lessor to provide unscheduled terminal cleaning when deemed necessary from infection control (no more than 4 times annually).

iv. Terminal Cleaning: The purpose of this cleaning and disinfection process is to remove bacterial contamination from environmental surfaces and equipment surfaces where patients receive care to prevent the transmission of the microorganism from patient to patient, from patients to healthcare workers, and from patients to visitors.

v. Terminal Cleaning services personnel should receive proper training and education on patient room cleaning and disinfecting protocols, and they must use all barrier precautions (such as masks, gloves and gowns) when cleaning in rooms or units where surfaces may be contaminated with infectious microorganisms. All training will be coordinated with the VA infection control staff and will be completed within 14 calendar days of contract award.

vi. Terminal Cleaning services personnel should use Environmental Protection Agency (EPA)-approved, hospital-grade cleaning and disinfectant products and all horizontal surfaces and other surfaces in the room that may have become contaminated must be cleaned and disinfected. Contractor is to provide all terminal cleaning supplies.

vii. Contractor shall clean all high-touch areas in the room including cabinets, workstations and inner drawer, phone and cradle, armchairs, door and cabinet handles, light switches, etc. In restrooms, Contractor shall start with the highest surface and clean the toilet last; clean the sink and counter area, including sink fixtures, and if there is a shower, the support bars and shower fixtures and surfaces.

viii. Privacy curtains should be removed by the Contractor, placed in a plastic bag in the room and double bagged into a laundry bag with the assistance of another member of the terminal Cleaning services staff standing at the door outside the room. The person outside the door should wear gloves. After completing the task this person should remove gloves, wash hands with an antimicrobial soap and water or apply an alcohol rub to their hands.

ix. If visibly soiled, Contractor shall clean window curtains, ceiling and walls.

x. Following the terminal cleaning of a patient room, gloves should be removed to avoid touching the outside of the gloves. Hands should be washed with an antimicrobial soap and water or an alcohol rub applied to the hands prior to donning a new set of gloves.

ll. Davis Bacon Act Wages must be utilized for the build out of the lease space.

mm. Four-hour response time on any utility or building system problems, to include but not limited to a/c, plumbing, electric, roof leaks, etcetera. N o n - u r ge n t c a l l s , a s d e t e r m i n e d b y t h e A O , w i l l b e a d d r e s s e d w i t h i n 2 4 h o u r s o f t h e f a c i l i t y m a n a g e r b e i n g n o t i f i e d . If no evidence of action being taken 24 hours after the problem has been reported; the Contracting Officer will have the option to Contract the Services

T i t u s v i l l e C B O C - A S R P a g e 6 | 8 of an outside Contractor, order the repairs directly and deduct the total cost of the repairs from the base monthly rental rate.

nn. As part of JCAHO inspection standards, Sites must show that at least 95% of the program’s items work properly at any given time. Exit Lights and Lights in the means of egress must be in working condition at all times. Inspect smoke barrier penetrations and fire rated corridor wall penetrations quarterly for penetrations and repair with appropriate fire-rated materials. Onsite lessor rep should be inspecting the facility monthly to assess fire rated door latches, panic hardware, fire extinguishers, eye wash stations, ensure corridors are clear, all common areas assessed for damage, building systems are fully operational, etc. During repairs or maintenance, a process is in place to manage air quality, infection control, utilities, noise, odor, dust, vibration and other hazards; high-risk and infection control preventive maintenance completion rates at 100 percent; and non-high-risk completion rate at 90 percent.

7. QUALITY ASSURANCE

Quality Control: The Contractor shall develop and maintain a quality program to ensure all services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services by conducting frequent inspections with the COR. As a minimum the contractor shall develop quality control procedures addressing the areas identified in Basic Cleaning Services, Basic Restrooms and Shower Cleaning Services, Exterior Cleaning, Periodic Cleaning Services, and Response to Emergency Repairs and Special Event Cleaning Services as well as Detailed Response to Unforeseen Events, Times and Schedules, to the CO for acceptance not later than the pre-performance conference.

The CO will notify the Contractor of acceptance or required modifications to the plan before the contract start date.

The Contractor shall make appropriate modifications and obtain acceptance of the plan by the Contracting Officer before the contract start date.

The plan shall include:

• A description of the inspection system to cover all services specified in the statement of work. Description shall include specifics as to the areas to be inspected on both scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Additionally, control procedures for any government provided keys or lock combinations should be included.

• A description of the methods to be used for identifying and preventing defects in the quality of service performed.

• A description of the records is to be kept to document inspections and corrective/preventive actions taken.

Copy to be provided to the COR

• The records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

• Contractor Quality Control Program: Contractor shall have a quality control program to assure all requirements of the contract are provided as specified. The program shall be continuously improved and is therefore documented in loose-leaf manual format. The program shall include, but not be limited to the following:

• Written work instructions/procedures, processes, and product descriptions to implement contractual obligations.

The preparation and maintenance of and compliance with, these instructions shall be audited as a function of the Contractor's Quality Control Program to assure compliance with or timely changes to the instructions. The COR shall be on document distribution for all formalized changes to the Contractor's Quality Control Program. The COR will request corrective action to improve the quality of patient care or cure damage to the facility. Written work instructions will be complete and reliable. Reliable records are objective evidence of the existing or past quality of service.

• A method of early detection and correction of assignable conditions adverse to the quality of service, to include analysis or corrective action records (including customer complaints) to determine causes of defects. This method will include providing timely written explanation/documentation of the correction of the defectiveness and

T i t u s v i l l e C B O C - A S R P a g e 7 | 8 correction of cause in response to Government corrective action request to include bacteriological monitoring when necessary.

8. QUALITY CONTROL MONITORING

The Government appointed COR will monitor the Contractor’s performance to assure that the performance thresholds and standards of performance are met. In accordance with FAR 52.212-4

(a) “Inspection/Acceptance” the Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or performance of nonconforming services at no increase in contract price.

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable levels of the service required for each task. These thresholds are critical to mission success.

The Government COR will evaluate the services required by this contract to ensure compliance and quality

The contractor shall perform all work required by this contract in a satisfactory manner in accordance with the SOW. The COR will not consider the task complete until all deficiencies have been corrected.

The Government COR will inspect all work tasks required by the task order sheets to ensure contract performance on a monthly basis utilizing the attached work inspection sheet.

The Government COR will receive complaints from facility personnel and pass them on to the Contractor’s quality inspector for correction.

The inspection period is weekly. Inspection period will be from the first of the month through the last day of the month.

The COR should receive no more than five (5) complaints. The COR will record results of the inspection, noting the date and time of inspection. If an inspection indicates unacceptable performance, the COR will notify the supervisor or quality inspector. The Contractor shall be given four (4) hours after notification during shift hours to correct the unacceptable performance. Report period is weekly; however, complaints are by task.

9. REFERENCES:

• National Electric Code (NEC), part 800 article 250

• Building Industry Consulting Service International (BICSI) standards.

• Electronic Industries Association / Telecommunications Industry Assoc. EIA / TIA 569 Standard for telecommunications pathways and spaces requirements

• Telecommunications Industry Assoc. / Electronic Industries Association TIA / EIA 568B (Telecommunications cabling standard)

• ICEA Publications S-80-576-1988

• Telecommunications Industry Assoc. / Electronic Industries Association TIA / EIA 607 (Building grounding and bonding requirements)

• Telecommunications Industry Assoc. / Electronic Industries Association TIA / EIA 606 (Standard for records, labeling and space & pathway administration)

• Installation of outside plant, inside riser, and station cabling shall conform to meet the requirements of ICEA Publications S-80-576-1988 (Ref.B1.6) as to size and installation practice.

• The installation of the cable shall conform to appropriate OEM, ANSI/EIA/TIA recommendations, Federal Communications Commission (FCC) part 68

• Americans with Disabilities Act (ADA)

• National Fire Protection Association (NFPA)

• Underwriters Laboratories (UL)

T i t u s v i l l e C B O C - A S R P a g e 8 | 8

• VA PACT Module Design Guide for CBOC Facilities

• VA TIL Design and Construction Guidelines

For Official Use Only

Orlando VA Health Care System

Electronic Security System, Locks and Keys Specifications Contact VA Police for the most current specifications, this is a living document that will frequently change. All proposed security systems shall be presented to the Physical Security Specialist or Police Service delegated person for approval, and a list of proposed components shall be provided. Please refer to the VA Physical Security and Resiliency Design Manual and VA Handbook 0730 for the minimum required electronic security system components. All Electronic Security Systems such as but not limited to cameras, intrusion, key management, etc… shall be integrated into the access control system where and when possible. All equipment must be TAA and NDAA compliant. Equipment should be on the GSA Advantage site to avoid additional vetting requirements. VA Police Physical

Security may be contacted at vhaorlpolicephyssecurity@va.gov.

Surveillance Camera Systems:

1) Lake Nona is the head end and runs Pelco VideoXpert Enterprise

2) Other than Lake Nona:

a. Locations that are not expected to go over 100 cameras: VideoXpert Pro and all required components and licenses to allow integration into the Lake Nona Enterprise (Head End) system.

i. Pro servers shall be “Power” series running Windows Server 2019 or better with a RAID 6 storage configuration.

ii. Contact Physical Security to determine what licenses if any are needed for expansions.

iii. New locations shall support a minimum 10% growth.

b. Locations with over 90 cameras (within 10% of the 100 camera recommendation) shall use a VideoXpert Enterprise setup all required components and licenses to allow integration into the Lake Nona Enterprise system.

i. Each Enterprise site shall have a CMG (CMG/CMG2/CMG3/etc…) and appropriate storage for the number of cameras on site.

ii. Each Enterprise site (other than Lake Nona) shall have sufficient Enterprise Aggregation Licenses added to the Lake Nona head end to aggregate the system.

iii. Each Pro site shall have sufficient Pro Aggregation licenses added to the Lake Nona head end to aggregate the system.

iv. New locations shall support a minimum 10% growth.

v. Existing locations that reach 90 cameras shall be evaluated by Physical Security to determine if migration to an Enterprise system is needed.

c. Storage servers shall be:

i. Checked to ensure they are set to RAID 6 with the formatting to allow the maximum expansion capability for that server.

ii. Checked to confirm the storage array is set as the recording pool

iii. Checked to confirm the OS drive is not in the recording pool

3) We are currently running VideoXpert 3.19 (Enterprise and Pro) 02-10-2023.

mailto:vhaorlpolicephyssecurity@va.gov

4) Cameras:

a. When adding cameras or upgrading existing cameras the vendor must confirm the required storage is available and include additional storage when needed.

i. Storage capacity must allow for a minimum of 30 days 24/7 recording

ii. Storage shall be based on the camera’s maximum resolution settings

iii. Storage shall be based on recording at 30 fps

iv. Smart compression should be set to low

v. Storage shall have an additional 10% buffer to the above.

vi. Storage servers shall be upgradeable to the maximum capacity, currently 288TB.

I.E. Pelco E series chassis with open bays allowing expansion to 288TB of storage.

b. Cameras shall be powered via PoE unless approved by the COR/Program Manager.

i. Media converters may be used when distances are greater than the distances certified for ethernet Cat6a cabling.

ii. Media converters shall have Uninterruptable Power Supplies (UPS) supplying the camera end to ensure operation until generator power is established during outages.

c. Cat6a or better cabling shall be used.

d. Pelco is the preferred camera manufacturer. Cameras shall be the better of Pelco professional or enterprise-grade cameras and be submitted for approval to Physical Security. Other manufacturers’ cameras may be submitted for approval and shall be equivalent or better of the closest Pelco equivalent.

e. Cameras housings in “Clean” areas (surgery, sterile storage, etc...) shall be of appropriate materials for the area and suitable for cleaning with chemicals used for sterile area cleaning.

f. Must be capable of H.264 recording, H.265 preferred

g. 1080p (1920X1080) resolution or better

h. Must include all required licensing for a minimum of 3 years.

i. Contact VA Police Physical Security prior to purchasing licenses.

1. Currently, Enterprise Channel Licenses are not needed for the Lake

Nona system due to unused licenses in that system. Date: 02-10-2023.

2. Enterprise channel licenses may be needed for other Enterprise systems.

3. Pro channel licenses may be needed for Pro systems.

4. Contact VA Police Physical Security for Software Upgrade Program (SUP) license requirements. SUP’s may be required for new installs, this determination shall be made by the Physical Security team.

5. Must include Enterprise aggregation or Pro aggregation licenses as applicable.

6. Must include all required licensing to allow integration into the ePACS and associated Electronic Security Systems (ESS).

7. Contact Physical Security to determine what licenses if any are needed.

i. Camera maps shall be created/updated when new cameras are installed.

j. Cameras shall be approved by VA Police Physical Security and the VA Locksmith.

5) Cameras shall be configured to:

a. ICS network Time Server

b. 16:9 or better if capable

c. Video Streams

i. Primary stream shall be set to the maximum resolution 15fps

ii. Secondary shall be one setting down 7.5fps

iii. Tertiary shall be one setting down from secondary 5fps

iv. Some cameras may be set to higher recording rates at the discretion of VA

Police Physical Security

d. Pan Tilt Zoom (PTZ) cameras shall have their “startup point” defined and set to a

“useful” location. See item 11.

e. PTZ cameras should be paired with “Multiview” cameras for full coverage

f. Audio shall be disabled as a default. Specific cameras may be identified as needing audio enabled.

6) Must provide the greater of 1-year parts and labor warranty or manufacturer warranty with labor costs included for all systems to be maintained by the OVAHCS

7) Must be installed and supported by a Pelco VideoXpert Enterprise Certified installer

8) A workstation shall be provided for local camera viewing at all new facilities.

a. Multiple shared displays may be needed at new locations. Contact Physical Security for locations.

9) All computers/servers

a. Including shared displays shall have “turn on after power loss” enabled in BIOS

b. Configured for remote desktop connections.

c. Turn off IPV6 in the network settings.

d. Updated to the current VideoXpert version being used by the OVAHCS

e. Once connected and after update, toolbox shall be checked to confirm the version shows correctly in Toolbox.

10) Network interface cards (NIC) Teaming shall be set up for storage servers when they have more than one NIC. Contact the VA Locksmith for clarification and correct configuration.

11) Contractors working on the servers must be Pelco VideoXpert Enterprise certified and have the appropriate background check level.

12) Contact Physical Security for clarification.

Electronic Physical Access Control System (ePACS):

1) Contact VA Police Physical Security to confirm the ePACS system to be installed.

2) The Orlando VA HCS uses PIV 5.5, 7, and 8.1 cards. Currently, PIV 8.2 cards are approved but have not been deployed by the federal government. The ePACS systems shall be able to use all cards deployed by the federal government and be upgradeable for future PIV cards.

3) Contact Physical Security to determine what licenses if any are needed.

4) The Orlando VA Health Care System is transitioning all sites to LenelS2 OnGuard Professional

8.1:

a. All systems will be connected to the “Head End” at Lake Nona.

b. System will use GSA IDManagement.gov APL 10126. See FIPS 201 Approved Products

List - Physical Access Control System Components (idmanagement.gov) for details.

c. Power supplies and door controllers shall be life safety with batteries for redundant power.

d. System Controllers: LenelS2 – LNL-X4420. (This is the only allowable controller for readers for a FICAM-compliant OnGuard system). 16 door readers max per LNL-X4420 to ensure future FICAM upgradability. 8 doors max if all require high security.

https://www.idmanagement.gov/approved-products-list-pacs-products/ https://www.idmanagement.gov/approved-products-list-pacs-products/

e. Interface boards LenelS2- LNL-1300-S3, LNL-1320-S3, LNL-1324e and the LNL-1100-S3, LNL-1200-S3.

f. Validation system software, components, and licenses (All purchased through LenelS2)

i. TI EntryPoint EP—EWS base License

ii. TI EntryPoint EP-PNL-RDR Panel/Server License, per controller, 2 readers

iii. TI EntryPoint EP-ADD-RDR-2 Additional 2-reader license

iv. TI EntryPoint EP-ADD-BWS Additional Enrollment Station

v. LenelS2 SWG-AUTH-002 – OnGuard High Assurance reader, bundle of 2.

vi. PIV Readers licenses (All purchased through LenelS2) LenelS2 Veridt 900W2036- QXYON Stealth Dual (Part number not yet verified for appropriate firmware version. Alternate part number may be required.)

g. Card Reader: Veridt 900W2036. Must be compatible with PIV 5.5, 7, 8.1 and 8.2 cards.

h. The door access control communications protocol is currently Wiegand. This will be converted to OSDP in the future and the appropriate cabling shall be in place to allow for this.

i. Enclosure and contents must be UL certified as a complete unit.

j. Contact VA Police Physical Security if any clarification is needed.

5) Orlando VA HCS Legacy ePACS systems:

a. AMAG/Symmetry 8.0.2 Homeland Security Edition (Lake Nona)

i. Javelin S8 series card reader with PIV 5.5, 7, 8.1 and 8.2 compatible firmware.

ii. Contact VA Police Physical Security for panel information.

b. Identiv Hirsch hardware. (all other locations)

i. Currently running Velocity 3.8.4

ii. Mx series control panel’s.

iii. Must use SNIB 3’s for FIPS compliance.

iv. Must include components for FICAM HSPD-12 compliance.

v. Must use PIV Class card plus Pin pad reader that can read PIV 5.5, 7, 8.1 and 8.2 cards.

1. Preferred Card Reader: Veridt 900W2036 using Weigand protocol with capability to be used with Lenel OnGuard.

2. All others must be approved

3. Potential alternate readers

a. HID pivCLASS RPK40

b. HID pivCLASS RKCL40

c. HID pivCLASS Biometric Reader

d. HID Signo 20K PIV

e. HID Signo 40K PIV

c. The Orlando VA HCS expects to start transitioning to LenelS2 OnGuard in May 2023. All ePACS installations (expansions of existing facilities and new facilities) expected to come online after this date shall be LenelS2 OnGuard unless otherwise approved by VA Police Physical Security.

6) Must include all required additional licensing where applicable. Contact Physical Security to determine what licenses if any are needed to include required integrations such as but not limited to:

a. Key management

b. Camera system

c. Intrusion Detection

d. Intercom

e. Camera Analytics

f. Visitor Management

7) All systems must be installed by installers certified by the appropriate manufacturer.

8) When installing new readers, the access control cabling must be OSDP compatible.

a. May be composite cable such as ANSI: 4461030-500/OSDP 1 4 Elem Comp Cable CMP Ylw Jacket along with any additional cabling needed for FICAM compliance to include meeting manufacturers’ recommendations for cabling or similar cabling meeting the manufacturer’s requirements. We have been advised the requirements for cable are:

b. 1-22/24awg 2 twisted individually shielded pairs (TSP) for reader.

c. Longer distances may need dedicated power to the reader.

d. 1-18awg 4 conductor for rex.

e. 1-18/22awg 2 conductor for contact.

f. 1-18awg 4 conductor for electric locking hardware.

g. Contact Physical Security if there are more than 4 end devices.

9) Greater of 1-year parts and labor warranty or manufacturer warranty with labor shall be included for systems to be maintained by the OVAHCS.

10) Contact Physical Security for location requirements.

11) Systems shall be managed by the VA.

12) The Orlando VA HCS is in the process of migrating to LenelS2 OnGuard Professional 8.1 Contact

Physical Security for the most recent information on what system to install.

Intercom Systems

1) OVAHCS is currently using AIPHONE for its intercom solution.

Intrusion Detection Systems (IDS):

1) All VA managed IDS not integrated with the access control systems will be monitored by the Department of Homeland Security, Federal Protective Services, MegaCenter when the VA is responsible for the alarm. All equipment must be compatible with their monitoring.

https://www.dhs.gov/megacenters Battle Creek MegaCenter: 269-565-9616. They may be contacted for current standards.

2) Some sites IDS may be integrated into the access control system. Contact the physical security group to determine which solution is appropriate.

3) Greater of 1-year parts and labor warranty or manufacturer warranty with labor shall be included for systems managed by the OVAHCS.

4) If the lessor owns/manages the IDS, it shall be installed and monitored by UL certified entities and must comply with all Federal, VA, State and local regulations and requirements.

Duress:

1) VA Police staffed locations

a. Lynx computer-based panic system shall be used in areas with VA computers.

b. Physical Lynx panic buttons may be used if the area has no VA computers.

c. Contact Physical Security to determine what licenses if any are needed.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dhs.gov%2Fmegacenters&data=04%7C01%7C%7C62dfb04f5b4242926f7c08d925c34059%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C637582342789598756%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1eVVfUfRDb0OSkVRcIxXECdqxzZqNQPfoHcMsDFwoBY%3D&reserved=0

2) Non VA Police staffed locations

a. Lynx computer-based panic system is preferred. Notification of duress can be set so that all employees receive notification

b. Please contact VA Police Physical Security for Lynx capabilities to determine if another solution is needed

3) Duress may also be integrated into the ePACS system instead of using Lynx if approved by

Physical Security.

4) Physical Security shall be contacted to determine if Lynx licenses need to be purchased.

Key Management:

1) Traka Touch Pro Intelligent Electronic Key Cabinets.

a. Key Cabinets shall be installed in all expansions, remodels, and new facilities.

b. The size/model of the cabinet is dependent on the number of expected users/keys to be maintained in that Facility/Building/Area.

i. Small locations and buildings may only require 1 key cabinet.

ii. Medium and Large facilities shall have a key cabinet in each clinic and department.

iii. Contact VA Police Physical Security who will coordinate with the VA Locksmith and other key VA personnel to asses how many key cabinets are needed and where they shall be located.

iv. Key cabinets shall have power and data installed behind the cabinet

c. Key Cabinets shall be managed via Traka Web v03.14.0001 (may be upgrading to a newer version).

d. Key Cabinets shall be integrated into the LenelS2 access control system.

2) Contact Physical Security to determine what licenses if any are needed.

Network and networked devices:

The electronic security systems shall be on an isolated network. The VA Locksmith will provide specifications and guidance on if switches need to be acquired. All copper ethernet cabling shall be red in color Cat6a or better and be in conduit unless otherwise approved by Physical Security. All cabling shall be labeled with the termination points on both ends. UPS’s may need to be supplied if switches are needed. Contact VA Police Physical Security who will coordinate with the VA Locksmith to determine if additional switches and related equipment are needed for any project with electronic security system components.

1) Switches

a. Copper switches shall be Cisco 9300-24/48H Network Advantage with C9300-NM-

4M/2Y/8X uplink module with a base 1100W AC or better power supply or equivalent.

Contact the VA Locksmith for the appropriate switch model. All other switches must be approved by the VA Locksmith.

b. Switches shall have modular or fixed uplinks.

c. Switches shall have secondary 1100W AC or better power supplies.

d. Switches shall be capable of 90 watts PoE (PoE++, UPoE, etc…). For projects requiring switches, the camera types to be installed shall determine if the full 90 watt PoE capability is needed. For switch orders, check with the VA Locksmith to determine PoE wattage needed.

e. Fiber switches shall be Cisco 9300 series, check with VA Locksmith for the correct switch and configuration.

f. Core switches, check with VA Locksmith for correct configuration.

2) Switches and other networked devices such as access control boards and workstations shall only be installed once the room is turned over to the VA and secured. Peripheral devices without onboard storage such as card readers and cameras may be installed in their final locations.

3) Alternate manufacturers or models require approval from the VA Locksmith and Physical Security.

Door Locking Hardware:

1) The VA Locksmith shall be consulted on all proposed door locking hardware to ensure it conforms with requirements and can be serviced by the Locksmith.

a. Door lock Core shall be 7 pin Small Format Interchangeable Core (contact the VA Locksmith for that facility’s lock pin count).

b. Door lock Brand and model shall be approved by the VA Locksmith.

c. Approval is needed for all locks.

i. All locks shall accept 7 pin small form factor interchangeable core.

ii. All locks shall be Grade 1.

iii. Locking hardware should be Sargent hardware.

2) All door hardware shall follow the PSRDM guidelines.

3) Electric Mortise locks shall be the preferred type of electronic lock.

4) Pin pad type and other mechanical “cipher” locks are not allowed.

5) Electronic Panic hardware may be used when appropriate and approved.

6) Magnetic locks.

a. Shall have a mechanical backup.

b. Shall have key override switches installed on the nonsecure side.

c. Shall have an override button on the secure side.

d. Shall not be used for exterior doors.

e. Should only be used for opposing doors.

7) Wireless automatic door opener buttons must be approved by VA Police Physical Security in coordination with the VA Locksmith.

8) Copies of keys.

a. VA Police shall have override keys to all doors in accordance with VA handbook 0730.

b. Master keys shall be provided to minimize the number of keys held by VA police.

c. VA Police shall have a copy of all Special Key Different (SKD) keys that are not on the master key system.

d. VA Locksmith shall be given all required information to make duplicate keys.

General

1) All guidance from the VA CFM TIL and other VA guidelines shall be followed. Waivers may be reviewed for approval when necessary.

2) All contractors working on these systems must have the appropriate certifications, IE Pelco VideoXpert Enterprise to work on the Pelco servers.

3) All contractors doing installation or service and maintenance must have completed the OSHA 10 hour construction safety course.

4) The contractor shall provide a “Competent Person” as defined by OSHA when applicable.

5) A contractor using a lift must have a lift certification.

6) All certifications shall be provided to the COR or VA Program/Project manager prior to starting work.

7) Background checks may be required at the discretion of the VA based on the type of work to be done by each person.

8) All electronic security system cabling shall follow VA requirements for being in conduit. Waivers may be required if this cannot be met due to where it needs to be installed or budget.

VA shall retain ownership of all components with onboard storage/memory even when installed by a lessor.

Reference: https://www.cfm.va.gov/til/dManual.asp#PSR Physical Security and Resiliency section

1) Camera/ePACS locations: https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxB.xlsx

2) Door type location guide: https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxA3.xlsx

3) Door type requirements: PSRDM - Appendix A2 Security Door Opening Schedule (va.gov)

4) Security door types: PSRDM Appendix A1-Security Door Types (va.gov)

5) VA Handbook 0730 http://www.va.gov/vapubs/search_action.cfm?formno=730&SortBy=Pub_Type_Desc https://www.cfm.va.gov/til/dManual.asp#PSR https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxB.xlsx https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxA3.xlsx https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxA2.pdf https://www.cfm.va.gov/til/PhysicalSecurity/dmPhySecAppxA1.pdf http://www.va.gov/vapubs/search_action.cfm?formno=730&SortBy=Pub_Type_Desc

PROJECT:

DRAWING No:

DATE

ISSUE:

DESCRIPTIONMARK

FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

VERIFIED BY:

DOC VERSION No:

PROJECT NO:

SHEET TITLE

ISSUE DATE: June 1, 2023

SHEET: 1 OF 57

MICHAEL JULIAN, RCDD

JOHN WERNAU, KELLY BATES

4.0

OIT DESIGN GUIDE TEMPLATES

N/A

COVER

DEPARTMENT OF VETERANS

AFFAIRS

ENTERPRISE DATA CENTER

INFRASTRUCTURE COLLABORATION TEAM

OFFICE OF INFORMATION AND

TECHNOLOGY

INFRASTRUCTURE OPERATIONS –

APPLICATION HOSTING, CLOUD AND

EDGE SOLUTIONS

ENTERPRISE DATA CENTER AND

INFRASTRUCTURE ENGINEERING

OIT DESIGN GUIDE TEMPLATES

FOR CRITICAL INFRASTRUCTURE IN TELECOMMUNICATIONS SPACES

(CLINICAL AND NON-CLINICAL ENVIRONMENTS)

DATE

ISSUE:

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FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

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PROJECT NO:

SHEET TITLE

ISSUE DATE: June 1, 2023

SHEET: 2 OF 57

MICHAEL JULIAN, RCDD

JOHN WERNAU, KELLY BATES

4.0

LEGEND

AFFAIRS

ENTERPRISE DATA CENTER

INFRASTRUCTURE COLLABORATION TEAM

OFFICE OF INFORMATION AND

TECHNOLOGY

INFRASTRUCTURE OPERATIONS –

APPLICATION HOSTING, CLOUD AND

EDGE SOLUTIONS

ENTERPRISE DATA CENTER AND

INFRASTRUCTURE ENGINEERING

DATE

ISSUE:

DESCRIPTIONMARK

FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

VERIFIED BY:

DOC VERSION No:

PROJECT NO:

SHEET TITLE

ISSUE DATE: June 1, 2023

SHEET: 3 OF 57

MICHAEL JULIAN, RCDD

JOHN WERNAU, KELLY BATES

4.0

TELECOMMUNICATIONS

SPACES (ARCHITECTURAL)

DEPARTMENT OF VETERANS

AFFAIRS

ENTERPRISE DATA CENTER

INFRASTRUCTURE COLLABORATION TEAM

OFFICE OF INFORMATION AND

TECHNOLOGY

INFRASTRUCTURE OPERATIONS –

APPLICATION HOSTING, CLOUD AND

EDGE SOLUTIONS

DATE

ISSUE:

DESCRIPTIONMARK

FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

VERIFIED BY:

DOC VERSION No:

PROJECT NO:

SHEET TITLE

ISSUE DATE: June 1, 2023

SHEET: 4 OF 57

MICHAEL JULIAN, RCDD

JOHN WERNAU, KELLY BATES

4.0

TELECOMMUNICATION ENTRANCE

ROOMS

DEPARTMENT OF VETERANS

AFFAIRS

ENTERPRISE DATA CENTER

INFRASTRUCTURE COLLABORATION TEAM

OFFICE OF INFORMATION AND

TECHNOLOGY

INFRASTRUCTURE OPERATIONS –

APPLICATION HOSTING, CLOUD AND

EDGE SOLUTIONS

DATE

ISSUE:

DESCRIPTIONMARK

FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

VERIFIED BY:

DOC VERSION No:

PROJECT NO:

SHEET TITLE

ISSUE DATE: June 1, 2023

SHEET: 5 OF 57

MICHAEL JULIAN, RCDD

JOHN WERNAU, KELLY BATES

4.0

TELECOMMUNICATIONS ROOMS

AFFAIRS

ENTERPRISE DATA CENTER

INFRASTRUCTURE COLLABORATION TEAM

OFFICE OF INFORMATION AND

TECHNOLOGY

INFRASTRUCTURE OPERATIONS –

APPLICATION HOSTING, CLOUD AND

EDGE SOLUTIONS

DATE

ISSUE:

DESCRIPTIONMARK

FILE:

OIT_DESIGN_GUIDE_TEMPLATES-V4 -

TD.VSDX

DESIGN BY: KEVIN GRZELKA, CTDC

VERIFIED BY:

DOC VERSION No:

PROJECT NO:

SHEET TITLE

ISS…

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