3-Exhibit A - Scope of Services.pdf

DOT-RFP-25-4002-AN

EXHIBIT A – SCOPE OF SERVICES

A - 1 OF 15

State of Florida Department of Transportation

EXHIBIT A – SCOPE OF SERVICES

Districtwide Office of Modal Development Special Project Communication & Outreach –

Florida Department of Transportation - District 4

FINANCIAL PROJECT NUMBER: 445741-2-32-01

A - 2 OF 15

I. PURPOSE

The Florida Department of Transportation, hereafter referred to as the Department, requires a qualified firm to provide Districtwide Special Projects and Communication Services to cover mobility focused education and outreach in support of District Four Modal Development programs. These services shall be performed in District Four, which consists of Broward, Palm Beach, Martin, St. Lucie, and Indian River Counties and may include the surrounding areas.

This Scope of Services describes and defines activities which may be required by the Florida Department of Transportation for a range of services to support education and outreach on transportation modes that include, but are not limited to: communication planning and implementation, messaging development, public relations and community involvement, customer service, general translation and interpreting services, project website/social media development and maintenance, preparation of related media communications and collateral materials, media interviews, customer surveys, preparation of audio/video exhibitions, project planning coordination and implementation, and other services that may be related.

The Vendor is providing these services on a nonexclusive basis. The Department, at its discretion, may elect to have any of these services set forth herein performed by other vendors, consultants, and/or Department staff.

II. DEFINITIONS

Contract/Agreement

All documents, exhibits, and attachments specifying services to be performed/provided by the Vendor, billing rates for these services and how the Vendor shall be compensated for these services, executed by both the Vendor and the Department.

Department’s Project Manager

The Department’s staff member(s), manager(s), or consultant(s) with overall responsibility and authority to oversee the contractual services begin performed/provided by the Vendor for the Florida Department of Transportation (FDOT) as described in this

CONTRACT/AGREEMENT.

Letter of Authorization (LOA)/Task Work Order (TWO)

A letter or work order issued by the DEPARTMENT and/or the Department’s Project Manager (or designee) that funds have been approved and encumbered, authorizing the Vendor to commence work on a specific task in accordance with the contractual services being performed/provided by the Vendor as described in this CONTRACT/AGREEMENT.

Completion due dates and fees are specified in the Letter of Authorization or Task Work Order.

A - 3 OF 15

Department Observed Holidays

The below listed holidays are observed by the DEPARTMENT. If any of these holidays fall on a Saturday, the preceding Friday is observed. If any fall on a Sunday, the following Monday is observed. Holidays include:

New Year’s Day Birthday of Martin Luther King, Jr.

Memorial Day Independence Day Labor Day Veteran’s Day Thanksgiving Day Friday after Thanksgiving Christmas Day

Department Business Hours

Typically, 8:00 A.M. through 5:00 p.m., Monday through Friday in which the DEPARTMENT conducts routine business. There may be occasions when work related meetings and events occur after routine business hours, at which time offsetting work hours may be required.

Department Procedures

Standard day-to-day process, which relates to the type of services being requested in this Contract/Agreement.

III. QUALIFICATIONS

The DEPARTMENT requires that the Vendor meet certain qualifications:

PROJECT LEAD must have a minimum of five years of prior experience working independently in public outreach efforts for multiple projects at one time. They must have the ability for overall planning and managing of a contract, attainment of program goals and compliance with contract terms. Prior experience in crisis management and crisis communications, including developing strategies and budgets, is desired.

PUBLIC INFORMATION SPECIALIST must have a minimum of three years’ prior experience in the communications field. Must have the ability to plan, manage, and attain goals of a program; and support the Project Lead. Experience in the transportation communications field is desired as well as familiarity with the diverse community in District 4 – Broward, Palm Beach, Martin, St. Lucie, and Indian River Counties.

ASSISTANT PUBLIC INFORMATION SPECIALIST should have the ability to develop public outreach strategies, communicate effectively, and organize/manage project

A - 4 OF 15

information. They will provide support to the PUBLIC INFORMATON SPECIALIST.

SPECIAL PROJECTS COORDINATOR must have a minimum of three years’ prior experience in coordinating and managing projects. Must have the ability to develop, implement, administer, and operate special marketing projects/programs.

SENIOR PLANNER must have a minimum of five years of experience working in transportation planning or related fields and the ability to review technical documents, studies, and reports.

GRAPHIC DESIGNER should have a minimum of two years’ prior experience developing outreach materials. Must have the ability to define requirements, illustrate concepts, develop layouts and logos, operate the necessary software, and manage the visual aspects of exhibitions, websites, and project material.

The Vendor and its Subcontractor(s) must possess the necessary licenses and/or certificates required by law to perform the work.

IV. POSITION CLASSIFICATIONS AND DESCRIPTIONS

PROJECT LEAD: Primary point of contact with the Department’s Project Manager (or designee) on overall activities of the contract; ensures contract compliance; manages budget; executes special projects; and performs Quality Assurance/Quality Control (QA/QC) on all collateral materials; responsible for entire staff assigned to this Contract/Agreement to include staff supervision and work production; works with Department’s Project Manager on streamlining processes and developing cost effective methods of doing business;

coordinates any website development and maintenance as well as executes other duties relevant to the position.

PUBLIC INFORMATION SPECIALIST: Acts as the source for project related information;

develops and writes plans and/or proposals for upcoming projects and campaigns; identifies any potential impacts to the public as a result of any FDOT projects; prepares and disseminates collateral materials to the public using plain language; develops and identifies strategic alliances and corporate partnerships; prepares and presents project information for meetings (including progress meetings); creates and documents project issues log and pertinent reports; creates final reports for safety campaigns; coordinates resolution of issues; initial QA/QC on materials; maintains database of stakeholders/partnerships;

prepares information for updating website and social media; distributes weekly project eblast updates to stakeholders and campaign partners; pitches campaign and initiatives to media for potential earned media opportunities; performs media responses by interview or in writing as needed; coordinates and staffs formal and informal public meetings; and executes other duties relevant to the position.

ASSISTANT PUBLIC INFORMATION SPECIALIST: Performs and/or coordinates customer satisfaction surveys if project/campaign requires them; performs website and social media updates; assists the Department at special projects/campaign events and meetings; supports the activities of the Public Information Specialist as needed and

A - 5 OF 15

approved; executes other duties relevant to the position.

SPECIAL PROJECTS COORDINATOR: Creates campaigns and messaging in support of projects and is responsible for coordinating the development, implementation, administration, operation, and marketing of special projects and/or programs. Develop comprehensive marketing and education plans. Provides support to the Public Information Specialist.

SENIOR PLANNER: Acts as the source of technical information related to transportation in support of projects and campaigns. Performs Research and Data collection. Assists in agency coordination regarding technical information.

GRAPHIC DESIGNER: Design websites, social media material, and collateral materials;

create templates and newsletter layouts; performs other duties relevant to the position.

V. STAFFING

The Vendor shall be responsible for providing competent and committed personnel who are qualified, reliable, and properly trained at appropriate levels of skill and utilization to perform the routine and any additional contractual services being performed/provided by the Vendor as described in this Contract/Agreement and accept the responsibilities and duties of this Contract/Agreement for the duration of the Contract/Agreement, and shall conform to and abide by the specifications stated herein.

The Vendor will be responsible for supplying as many personnel as needed to meet the requirements of this Contract/Agreement.

The Vendor shall provide the DEPARTMENT with a Project Lead for the life of the contract.

The Department reserves the right to modify the number of personnel and their utilization at its discretion.

It may be necessary for the Vendor to subcontract portions of the work. All Subcontractor(s), whether it is an individual or a firm, must be approved and qualified by the DEPARTMENT prior to the initiation of any work.

The Vendor shall be fully responsible for the satisfactory completion of all subcontracted work.

The Vendor shall provide the DEPARTMENT and/or the Department’s Project Manager (or designee) with the names and qualifications for all Subcontractor(s) as well as the resumes of all employees who shall be performing the work.

Any changes to personnel shall be in writing and approved by the DEPARTMENT in writing before performing any billable services. The Vendor’s Project Lead and Public Information Specialist identified in this contract may not be substituted during the Contract/Agreement unless said staff member is no longer employed with the Vendor’s firm or at the request of

A - 6 OF 15

the DEPARTMENT.

If during the term of this Contract/Agreement, a new Project Lead or Public Information Specialist are to be employed by the Vendor the individual shall meet with the Department’s Project Manager (or designee) at a mutually convenient time for both parties during regular business hours to discuss work requirements prior to the Vendor’s new Project Lead or Public Information Specialist assuming the responsibilities of this Contract/Agreement. This time spent shall not be billable to the DEPARTMENT.

VI. VENDOR RESPONSIBILITIES

Availability of the VENDOR Within Various Geographical Areas

The proposed Vendor Project Lead, Public Information Specialists and Assistant Public Information Specialist members of the Vendor staff shall be available locally, within District Four (Broward, Palm Beach, Martin, St. Lucie, and Indian River Counties), to work directly with the Department during the Contract/Agreement.

Furnishing of Services

The Vendor shall furnish all materials, equipment machinery, tools, apparatus, means of transportation, travel expenses including mileage, communication equipment, parking expenses and tolls, labor, services, and supplies required to perform the services as outlined in this Scope of Services. Smartphone with access to email is required to be furnished by the Vendor.

Coordination with the Department

All aspects of each task shall be coordinated by the Department’s Project Manager (or designee). All authorizations and approvals shall be in writing and executed by the Department’s Project Manager (or designee) prior to the commencement of work.

VII. SERVICES TO BE PROVIDED

The Vendor by acceptance of this Contract/Agreement hereby guarantees that they shall comply with all scheduled times and requirements as specified in this Contract/Agreement and any subsequent Letters of Authorization and/or amendments.

The Vendor shall be responsible for the contractual services being performed/provided by the Vendor as described in this Contract/Agreement. These responsibilities shall be carried out through planning, assignment, coordination, inspections, quality control, field operations, reporting, and other forms of administrative management required to optimize services and support in compliance with terms specified in this Contract/Agreement.

The Vendor must use the most up-to-date version of the DEPARTMENT’s procedures and processes to provide services including but not limited to:

A - 7 OF 15

Develops and writes communication plans and/or proposals for upcoming projects and campaigns.

Research and review existing transportation plans as well as information available regarding modal development programs to inform related campaigns, Curriculum & Content Development: Design and deliver concise, engaging training materials and toolkits that support safety, multimodal education, and platform use.

Content should be adaptable for diverse audiences and aligned with FDOT priorities.

Develops public relations campaign packages – setting goals, research, and data collection, developing concepts/strategies, execution/implementation and coordination plans and risk assessment.

Participation in process mapping and process analysis activities.

Identifies potential impacts to the public as a result of any FDOT projects.

Prepares and disseminates collateral materials to the public using plain language.

Prepares information for updating websites and social media.

Develop and update websites and social media.

Distributes weekly project e-blast updates to stakeholders and campaign partners.

Pitches campaign and initiatives to media for potential earned media opportunities, media spokesperson, and related media communications.

Develop speeches and talking points for campaigns/projects.

Special event planning and participation.

Develops Elected Official and stakeholder notification.

Newsletter and feature story writing.

Develop collateral materials.

Maintains up-to-date inventory of materials.

Translation and printing services.

Communicates project/campaign information in person/on-site, electronic and in writing.

Develop and execute customer surveys.

Prepares audio/visual presentations, including but not limited to storyboards, scripts, videos, PowerPoint, and other relevant visual media, with the ability to record and edit content as needed.

Develops meeting agendas and minutes. Minutes to be provided by or before 7 days after the meeting.

Project Lead should provide a report on all events and activities by or before 7 days after the event with documentation outlining the impacts/results.

Performs various forms of online connectivity within a given region, or area, for marketing purposes.

No materials shall be released to the public without the appropriate Departmental review and approval process directed by the Project Manager.

No work shall be undertaken by the Vendor unless it has been authorized in writing by the Department Project Manager.

The Vendor must perform all assignments/tasks with ethics, with an understanding of the

A - 8 OF 15

cultural, racial, and economic diversity of the community, through their understanding of and connections with media outlets and governmental officials and using their experience in planning meetings/events.

The Vendor shall furnish to the Department the services required at the proposed hourly wage rates that are depicted in the Exhibit “C”, Price Proposal Form attached hereto and made a part hereof.

If the procedural regulations referenced herein are revised or superseded before the services by the Vendor are rendered, compliance with the most up-to-date version and/or amendments/statutes will be required.

The Vendor shall maintain complete and accurate project records, in an electronic format acceptable to the Department, of all activities and any other events relating to the Contract/Agreement and provide hard copies to the DEPARTMENT upon request.

The Department will reimburse the Vendor for the following costs:

Software, software licenses, and other IT-related items requested by the Department, as needed and approved by the Department Project Manager.

The Department has established a budgetary ceiling of $200,000 over the five-year contract term for these reimbursements.

VIII. INVOICING

The Department shall reimburse the Vendor for a maximum of one round of revisions per assignment. Additional iterations resulting from failure to meet initial requirements will be at Vendor’s expense. The Project Lead must perform a quality assurance review and sign off all deliverables prior to final submission to the Department.

When submitting invoices to the Department for review and approval, a detailed breakdown of work performed and staff hours per invoice period based on the monthly activity report submitted is required for payment.

IX. VENDOR’S WORK SUPERVISION AND SUPERVISOR REQUIREMENTS

All contractual services being performed/provided by the Vendor as described in this Contract/Agreement must be performed by or under the direction of a person qualified or licensed as specified in this Contract/Agreement and any other local, state, and federal laws, regulations, and guidelines that apply to the type of services being performed.

The Vendor shall adhere to all other applicable local, state, and federal laws, regulations, and guidelines pertaining to the type of services being provided by the Vendor as described in this Contract/Agreement.

A - 9 OF 15

The Vendor’s work shall be performed and/or directed by the key personnel identified by the Vendor in their Proposal submitted to the DEPARTMENT, unless otherwise authorized in writing by the Department.

If requested by the DEPARTMENT, the Vendor’s prospective Supervisor/Project Lead shall be available to meet with the Department’s Project Manager (or designee) at a mutually convenient time for both parties during regular business hours to discuss work requirements prior to the Vendor assuming the responsibilities of this Contract/Agreement. This time spent shall not be billable to the DEPARTMENT.

The Vendor will continuously monitor personnel performance as part of its own management activity.

Vendor shall provide the Department with a bi-weekly status report throughout the duration of the Contract/Agreement for all outstanding or ongoing Letters of Authorization. The report shall include a detailed description of the services performed, including all special requirements, as well as action plans to address current or anticipated issues and the status of services to be delivered.

Throughout the term of the Contract/Agreement, the DEPARTMENT may conduct reviews of the work performed by the Vendor. The Vendor shall cooperate and assist the DEPARTMENT throughout these review processes.

X. IDENTIFICATION

The Vendor’s personnel/subcontractor(s) must sign in at the required DEPARTMENT location with a government-issued ID and obtain DEPARTMENT identification in order to be admitted to any DEPARTMENT location.

No personnel will be allowed to enter any DEPARTMENT location without government-issued identification.

XI. VENDOR’S WARRANTY

The Vendor warrants to the Department that all services furnished under this Contract/Agreement shall be performed in a competent, good workmanlike workmanship manner and in accordance with good trade practices and local, state, and federal codes.

The Vendor shall provide quality product and Vendor errors shall be corrected immediately, and time spent for these corrections shall not be billable to the Department.

The Vendor agrees that satisfactory completion of each job assignment will be performed and approved by the DEPARTMENT and/or the Department’s Project Manager (or designee) before the DEPARTMENT and/or the Department’s Project Manager (or designee) approve and process the Vendor’s invoices for payment.

A - 10 OF 15

XII. NON-COMPLIANCE

Failure to resolve discrepancies within a reasonable time frame may result in Vendor placement in non-compliance status as described in the non-compliance sections of this Contract/Agreement and the Florida Department of Transportation Contractual Services Standard Agreement.

Failure by the Vendor to comply with the Rules and Regulations stated in this Scope of Service and those that may later be added in shall result in the immediate suspension of work, Vendor placement in non-compliance status and/or contract termination.

Failure by the Vendor to comply with safety requirements accordance with Occupational Safety and Hazard Act [Administration] (OSHA), those identified by the DEPARTMENT and/or the Department’s Project Manager (or designee), those stated in this Contract/Agreement and those that may added later, shall result in the immediate suspension of work, Vendor placement in non-compliance status and/or Contract/Agreement termination.

The parties recognize that timely performance by the Vendor is of the essence. Should the Vendor fail to perform the work specified in this Contract/Agreement and cause the DEPARTMENT to intervene to complete the work as specified, all costs incurred by the DEPARTMENT shall be charged to the Vendor and shall result in the immediate suspension of work, Vendor placement in non-compliance status and/or Contract/Agreement termination.

If the DEPARTMENT and/or the Department’s Project Manager (or designee) determines that the performance of the Vendor is not satisfactory, the DEPARTMENT may terminate this Contract/Agreement as described in Section 6 of the State of Florida Department of Transportation Contractual Services Standard Agreement. Any necessary default action will be processed in accordance with the Department of Management Services Rule 60A- 1.006(3).

If the Vendor fails to comply with the provisions of the section entitled Vendor responsibilities in this Contract/Agreement and it is not immediately corrected, the DEPARTMENT shall construe that the Vendor is in non-compliance and shall result in the immediate suspension of work, Vendor placement in non-compliance status and/or Contract/Agreement termination.

If at any time during the course of this Contract/Agreement the DEPARTMENT and/or the Department’s Project Manager (or designee) brings to the attention of the Vendor a violation of any of the sections in this Contract/Agreement and the violation is not corrected within twenty four (24) hours the DEPARTMENT shall construe that the Vendor is in non-compliance and shall result in the immediate suspension of work, Vendor placement in non-compliance status and/or Contract/Agreement termination.

A - 11 OF 15

XIII. LICENSE AND INSURANCE QUALIFICATIONS

The Vendor must hold the licenses necessary to provide the contractual services being performed/provided by the Vendor as described in this Contract/Agreement in the counties specified.

The Vendor shall provide the DEPARTMENT and/or the Department’s Project Manager (or designee) with proof that the Vendor’s firm (not the individual) is authorized and licensed to do business in the State of Florida.

The Vendor shall provide the DEPARTMENT and/or the Department’s Project Manager (or designee) with copies of a current State of Florida Occupational License for the services required.

The Vendor shall certify that skilled employees and/or Subcontractor(s), who possess the necessary specialty licenses as required by law to perform the work, shall provide the contractual services being performed/provided by the Vendor as described in this Contract/Agreement and any other services that may be required.

The Vendor shall be required to provide the DEPARTMENT and/or the Department’s Project Manager (or designee) with the required types of insurance limits as stated in this Contract/Agreement.

All records, insurances, and licenses must be current and will be kept on file for the duration of this Contract/Agreement and will be provided within twenty-four (24) hours upon request by the DEPARTMENT and/or the Department’s Project Manager (or designee).

XIV. COMMUNICATIONS

Pre-Work Conference

The DEPARTMENT, at its discretion, shall conduct a pre-work conference prior to the start of the work on each Letter of Authorization to discuss and review the proposed work and the Vendor’s plan of action for transitioning their personnel. The Vendor shall be required to submit the following items to the DEPARTMENT at the pre-work conference:

The name of the Vendor’s Project Lead assigned to this Contract/Agreement/LOA, along with their work and cellular telephone numbers and email.

Work and cellular telephone numbers and emails for all personnel responsible for answering and responding to the needs of the DEPARTMENT in accordance with the contractual services being performed/provided by the Vendor as described in this Contract/Agreement/LOA.

Progress Meetings

A - 12 OF 15

The Vendor and their Project Lead shall be required to meet with the Department’s Project Manager (or designee) for a formal progress meeting as determined by the Department’s Project Manager (or designee). Meetings will be scheduled on dates agreed upon by the Vendor and the Department’s Project Manager (or designee). Dates shall be determined at the Pre-Work Conference. The DEPARTMENT reserves the right to call for additional meetings at any time during the term of this Contract/Agreement.

Response Time

The Vendor shall respond by telephone within one (1) hour after receiving a call from the DEPARTMENT and/or the Department’s Project Manager (or designee), and if required shall be present at the location in question within two (2) hours after being contacted by the DEPARTMENT and/or the Department’s Project Manager (or designee).

The Vendor shall respond to emergencies and provide immediate service:

Reviews

Throughout the term of the Contract/Agreement, the DEPARTMENT may conduct reviews of the work performed by the Vendor to verify that the project control and management procedures are assuring project performance with reasonable conformity with DEPARTMENT policies, specifications, and control provisions.

When deficiencies are indicated in a review, the Vendor will immediately implement remedial action to eliminate the deficiencies. Remedial actions may include further training of the Vendor’s personnel, subdivision of staff responsibilities, and addition of staff or replacement of personnel whose performance is considered inadequate.

Additional Work

The DEPARTMENT may authorize any unforeseen work which is essential to the satisfactory completion of the original scope of work. No unforeseen work shall be performed by the Vendor without prior authorization.

The Vendor shall work closely with the Department’s Project Manager (or designee) in developing services for any additional work. The original contract may be amended to include any additional services required with the intent of the original contract.

Before making any additions or deletions to the work described in this agreement, and before undertaking any changes or revisions to such work, the parties shall negotiate any necessary cost changes and shall enter into a supplemental agreement covering such work and compensation. Reference herein to this Contract/Agreement shall be considered to include any Supplemental Agreement.

Any excess exceeding the total contract amount shall require a Supplemental Agreement supplied by the Department and signed by both parties prior to the work being performed.

Supplemental Agreements may extend the contract price beyond the original contract limit if approved by the DEPARTMENT. Execution of a Supplemental Agreement does not

A - 13 OF 15

guarantee that the work will be authorized.

Suspension of Work

The DEPARTMENT and/or Department’s Project Manager (or designee) may suspend the contractual services being performed/provided by the Vendor as described in this CONTRACT/AGREEMENT, wholly or in part, for such period or periods as may be deemed necessary due to natural causes, or for any other reason deemed necessary by the DEPARTMENT and/or the Department’s Project Manager (or designee).

Work shall also be suspended at the discretion of the DEPARTMENT and/or the Department’s Project Manager (or designee) at such time that the Vendor fails to comply with any or all provisions in this Contract/Agreement.

The Vendor shall not be entitled to extra compensation or adjustments to the Contract/Agreement unit prices because of suspension or deletion of work caused by the conditions described in this section. Suspension of Work shall be ordered by the DEPARTMENT and/or the Department’s Project Manager (or designee) in writing. The invoice payments shall be adjusted accordingly.

XV. DEPARTMENT RESPONSIBILITIES

Contract Responsibilities

The DEPARTMENT shall provide a Project Manager who shall administer the terms of the Contract/Agreement.

The DEPARTMENT may replace the Project Manager during the term of this Contract/Agreement.

The Project Manager (or designee) shall administer this contract during the term of this Contract/Agreement.

The DEPARTMENT will be responsible for enforcing the terms of the Contract/Agreement.

The Project Manager will supply the necessary forms, letters, agreements, plans, and any other documents that would be needed.

The DEPARTMENT shall issue a work authorization/Letter of Authorization for services under this Contract/Agreement.

The DEPARTMENT shall provide the Vendor with written correspondence at random intervals indicating progress and/or deficiencies in performance.

Inspections

For any services specified in this Contract/Agreement the DEPARTMENT and/or the Department’s Project Manager (or designee) shall inspect and approve the work performed by the Vendor.

The DEPARTMENT and/or the Department’s Project Manager (or designee) shall have the

A - 14 OF 15

right to visit the site/area/location where the services are being performed/provided by the Vendor for inspection of the work and the products of the Vendor at any time.

XVI. RULES AND REGULATIONS

Non-Smoking Policy

There shall be no smoking within any of the DEPARTMENT’S buildings.

Property of the Department

All work performed by the Vendor pursuant to this Contract/Agreement, including, but not limited to the preparation of all communications documents and plans, briefings, workshop information, strategic documentation, websites, computer files, and/or reports prepared or obtained under this Contract/Agreement, as well as all data collected, together with summaries derived there from, shall be considered works made for hire and shall become the property of the DEPARTMENT upon completion or termination without restriction or limitation on their use and shall be made available, upon request, to the DEPARTMENT and/or Department’s Project Manager (or designee) at any time during the performance of such services and/or completion or termination of this Contract/Agreement.

Upon delivery to the DEPARTMENT and/or the Department’s Project Manager (or designee) of said document(s), the DEPARTMENT shall become the custodian thereof in accordance with Chapter 119, Florida Statutes. The Vendor shall not copyright any materials and products or patent any invention developed under this Contract/Agreement.

Damages and Department Notification

The Vendor’s Project Lead shall immediately report any disorder or breakage to the DEPARTMENT and/or the Department’s Project Manager (or designee) that occurred while the contractual services were being performed/provided by the Vendor as described in this Contract/Agreement.

The Vendor shall be responsible for any and all damages caused by its employees, subcontractor(s).

In the event that it is proven that the Vendor was at fault for any missing, defaced or destroyed Department property due to neglect or non-observance of responsibility and/or procedure, the Vendor shall be held liable and accept the responsibility for the replacement/repair of said Department property.

XVII. VENDOR SHALL AGREE TO THE FOLLOWING

Upon execution of this Contract/Agreement the Vendor agrees to the following terms and conditions:

A - 15 OF 15

The Vendor agrees that they shall provide payment to all personnel, including subcontractor(s) performing the services required under this Contract/Agreement.

That the DEPARTMENT shall retain the right to accept or reject any employee covered under this Contract/Agreement.

The Vendor agrees to comply with all laws, ordinances, Polices, regulations and code requirements applicable to the work contemplated herein.

The Vendor must be well acquainted with and follow all pertinent laws, rules, procedures, guidelines, and funding sources with respect to all activities and tasks performed under this contract.

The Vendor shall coordinate with the Project Manager (or designee) with respect to management of the funds on the contract, including, but not limited to, invoicing, Letters of Authorization (LOAs), subcontractors, providing the required price quotes (3), amendments and supplements as per the procurement guidelines and the Commodities and Contractual Services Procurement Manual 375-040-020-ccspm.pdf

That the Vendor has thoroughly read, understands and agrees to all the terms and conditions of this CONTRACT/AGREEMENT.

**END OF EXHIBIT A – SCOPE OF SERVICES**