(3) CPO signed EEPS.pdf

EMERGENCY PURCHASE EXTENSION APPROVAL

State of Illinois Chief Procurement Office for General Services Emergency Purchase Extension Approval v.25.2 Page 1 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response

Extension Justification BidBuy Reference #: 25-482DPH-HLTHP-R-239435

Amount of original contract: $ 729,389

Actual or Estimated: Estimated

Original BidBuy Reference #: 25-482DPH-PROCU-R-233412

Original Emergency Term Start Date:Aug 16, 2024 Original Emergency Term End Date: Nov 13, 2024

Expected Extension Start Date: Nov 13, 2024 Expected Extension End Date: May 11, 2025

Amount of extension contract: $ 2,100,000 Actual or Estimated: Estimated

Is there BEP participation on this contract? If no, explain why

IDPH was unable to find a vendor that both meet Federal and state laws and regulations in regards to the safe storage and accountability of medical and pharmaceuticals supplies and equipment that was also a BEP vendor.

Has this emergency contract been extended before? Please detail in the space below:

BidBuy Reference # Amount Start Date End Date

$0.00

$0.00

$0.00

1. Provide detail about the events that led the agency to conduct an emergency procurement:

The Agency was doing a spot check on equipment and realized that the previous vendor was not keeping up with the temperature controlled space that is needed in the contract. IDPH terminated the contract and the Agency is working to get a long term contract in place.

Emergency Purchase Extension Approval v.25.2 Page 2 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response

2. What is the scope of work of the initial emergency contract? Please detail below:

Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

the Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

Emergency Purchase Extension Approval v.25.2 Page 3 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for

Emergency Purchase Extension Approval v.25.2 Page 4 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

The Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or

Emergency Purchase Extension Approval v.25.2 Page 5 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

The Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA

Emergency Purchase Extension Approval v.25.2 Page 6 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours

3. Does this extension change the scope of work? Yes No If yes, please detail below:

4. Provide justification for extending the original emergency contract:

The Agency is requesting an 18-month extension to work on publishing a long-term contract. Due to the sensitive nature of the product being stored at this facility and the requirement that the vendor be approved to store medical supplies, IDPH must ensure that the company meets the storage requirement and maintains federal approval. These processes take time beyond the normal IFB. Because of the nature of the requirement, every detail needs to be spelled out in the contract and vetted by not only IDPH but also our federal partners. IDPH is currently working on a long-term solution, but the IFB will take longer than the original Emergency contract allows to finish.

5. Does this emergency contract correct or eliminate the emergency condition?

Yes No Please detail:

Within the 18 months that IDPH requests this extension, IDPH will get an IFB in place and publish it, and it will ensure the new vendor can meet federal pharmaceutical storage requirements a vendor awarded in a competitive procurement process. The vendor awarded will become the latest vendor for the warehouse space, and IDPH will have a long-term contract back in place.

6. Explain why the need cannot be met through a competitive procurement process.

The Agency is actively working on an IFB that we will need sometime to get published. The IFB has been put on the newest template and is in the very early stages of editing and going to the program area for input on specifications.

7. Is a competitive procurement in process to replace this emergency contract?

Yes No Status: in development

Emergency Purchase Extension Approval v.25.2 Page 7 of 7

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Zip: 55439State: MNCity: MinneapolisAddress: 6625 West 78th Street Suite 300

Vendor: Agiliti Health, Inc.

Zip: 62701State: IL City: SpringfieldAddress: 422 S. 5th street Floor 3

Requesting Agency: DPH - Public Health Division: Office of Preparedness and Response

8. What is the effect of a denial of this extension request?

If this request is denied, the Agency will have 900 pallets of medical supplies and equipment meant for federal-level emergancy response to medical outbreaks that would sit and deteriorate. These medical supplies and equipment are the state's initial response in a medical emergancy while awaiting federal assistance for additional requirements. IDPH will need a warehouse to store these pallets, which must be stored in a dry or climate-controlled space due to the nature of pharmaceuticals and equipment like ventilators that lose their effectiveness if allowed to deteriorate in the wrong environment. If this request is not approved, IDPH will have to locate controlled warehouse space with room for all pallets, costing the state a lot of time and money.

BidBuy Reference #: 25-482DPH-PROCU-R-233412

Signatures below cannot be delegated.

APO Signature I am requesting an extension of the requested emergency contract. I believe all statements herein are true and correct to the best of my knowledge.

APO Signature: Date: Nov 12, 2024

SPO Signature

SPO Signature: Date: 11/12/2024

CPO Signature Based on my review, I approve the Agency to proceed in accordance with the emergency contract extension detailed in this document.

Based upon my review, I approve the Agency to proceed with the following changes:

CPO Signature: Date: Nov 12, 2024

Page of

Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

State of Illinois Chief Procurement Office for General Services Emergency Purchase Extension Approval v. 25.2

EMERGENCY PURCHASE EXTENSION APPROVAL

State of Illinois Chief Procurement Office for General Services Emergency Purchase Extension Approval v.25.2 Page of Section 20-30(a) of the Procurement Code provides that a contract for an emergency may be extended beyond 90 calendar days with the approval of the chief procurement officer (CPO). Prior to execution of the extension, the CPO shall receive this completed form justifying the extension. The duration of the extension shall be limited to the scope of the emergency.

Extension Justification Actual or Estimated:

Has this emergency contract been extended before? Please detail in the space below:

BidBuy Reference # Amount Start Date End Date

1. Provide detail about the events that led the agency to conduct an emergency procurement:

2. What is the scope of work of the initial emergency contract? Please detail below:

3. Does this extension change the scope of work?

If yes, please detail below:

4. Provide justification for extending the original emergency contract:

5. Does this emergency contract correct or eliminate the emergency condition?

Please detail:

6. Explain why the need cannot be met through a competitive procurement process.

7. Is a competitive procurement in process to replace this emergency contract?

8. What is the effect of a denial of this extension request?

Signatures below cannot be delegated.

APO Signature I am requesting an extension of the requested emergency contract. I believe all statements herein are true and correct to the best of my knowledge.

SPO Signature CPO Signature 11.0.0.20130303.1.892433.887364

TextField13: Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

the Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

The Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours Contractor must assign a dedicated Program Manager (single point of contact) who must provide reports on the schedules identified within each service category, as stated in this Scope of Work. As appropriate, standard Deliverables must include, unless specifically defined within the service categories:

1. Technical reports for management and operations, plans, analyses, and prototype efforts on a monthly basis

2. Reports reflecting identified Deliverables, performance measures, or as requested by the Illinois Department of Public Health.

3. Reports must be delivered to IDPH no later than the 20th of each month with information for the preceding month and must include information on all activities; monthly and cumulative prices; expenditures versus plan (burn rate); and any support or technical issues.

4. Data visualization platform, to allow for immediate understanding of incoming, outgoing and static inventories across all product lines and inventory Tier classes.

a. The Contractor must follow formal document archival protocols (which are provided by the State DoIT) utilized within all IDPH managed facilities, which includes the utilization of the IMS system. The Contractor must ensure all documentation (Inventory loads, consumption reports, medical formulary, in-bound / out-bound records, etc.) is available for retrieval or generation upon any government entities request, following established State and Federal Records Act. All data, information, draft, and/or final work products must be turned over to any government entity upon completion of this task. In no event will any of the data or information obtained during the course of this effort be disclosed to anyone unless expressly authorized in writing by the IDPH OPR Deputy Director, DPR Division Chief, or SNS Program Manager.

Coverage and Response Time A. Contractor upon receipt of a request for service from CDPH, the Contractor and support personnel must respond to IDPH with status updates within four (4) hours during normal operations and within (2) hours in a training environment or declared State emergency. Requests may include, but are not limited to, the following: identified disruption of IMS services, identified disruption of Supervisory Control and Data Acquisition (SCADA) monitoring, Temperature / Humidity alarms, change order for programmatic updates, request for change in services or audit inquiries.

B. Status update reports must detail out the specific issue, proposed remediation efforts underway, technical advice or clarifications to proposed remediation actions.

C. IDPH requires the same level of support for “Normal and Off-hours” work environments. The Contractor must contact IDPH and provide a substitute contact if needed due to operational conflicts. “Normal Hours” of support shall be defined as 8:00 AM to 5:00 PM CST, Monday through Friday.

D. “Off Hours” support must be arranged for special circumstances (e.g., special deployments) and must be agreed to by the State in advance of work to be performed. “Off Hours” support shall be defined as 5:01 PM to 7:59 AM CST, Monday through Friday, and anytime on weekends and holidays.

The Illinois Department of Public Health (IDPH) maintains a Tier 1 Pharmaceutical and Medical Materiel management program, which encompasses and utilizes on-site / local, redundant and remote applications associated to the sustainment of emergency power, temperature/humidity-controlled environments and material management (mechanical) equipment.

a. The Contractor must have the present ability and shall provide technical support and regulatory guidance to ensure that facilities, materials, power platforms, and electronic systems described in this statement are compliant and remain compliant with applicable local, state and Federal requirements, including but not limited to Good Manufacturing Procedures (cGMP).

b. The Contractor is responsible for providing external guidance and recommendations based on existing or updated industry standards, in relationship to the ongoing daily functions of the associated Emergency Power Platform, Temperature/Humidity Monitoring and Mechanical Equipment Management Systems, ensuring the maintenance of facilities, materials, power platforms and electronic systems remain in a state of operational readiness, necessary for the State of Illinois to successfully respond to community disasters and public health threats. These obligations also include the Contractor’s obligation for the day-to-day maintenance and operations of these resources, maintenance of equipment associated with the work of the EAMC, RSS’s and provision of technical assistance (including updated User Guides, Policies, Procedures, etc.)

c. These systems and controls ensure that IDPH can maintain a “Ready State” to respond 24 hours a day, 7 days a week (24/7) to Public Health emergencies within the IDPH’s jurisdiction and are centrally controlled through a web enabled SCADA monitoring platform. Agiliti Health personnel serve as the First Tier for day-to-day management and monitoring of these systems, which includes responding the alarm notifications linked to the independent Power platform and Temperature/ Humidity monitoring systems.

d. The Contractor shall utilize a web enabled supervisory controls and data acquisition (SCADA) monitoring platform, monitor and address alarm notifications during non-business hours for IDPH. This includes making notifications to IDPH personnel during non-business hours, so that an initial investigation can be initiated. As part of the monitoring requirements, if system alarms can be addressed remotely, the Contractor shall address the situation in the appropriate manner and follow-up with a deviation or incident report to IDPH within 24 hours