3-A. Bonfire Procurement Portal Instructions.pdf

PDF 179 KB Posted

Attached to
Media Buying Services for Storm Water Services
Solicitation number
FY27-RFP-01
Issued by
Mecklenburg County, Cleveland Town, North Carolina

About this file

This file contains procurement portal instructions for the City of Charlotte, North Carolina, in connection with a Media Buying Services solicitation issued by Charlotte-Mecklenburg Storm Water Services (CMSWS). The document provides guidance for vendors submitting responses to the City of Charlotte's Bonfire procurement portal. All solicitation questions must be submitted electronically through the Vendor Discussions section of the respective project on the portal at https://charlottenc.bonfirehub.com. Vendors are required to upload, submit, and finalize their responses prior to the posted project deadline through https://charlottenc.bonfirehub.com/opportunities. The City recommends allowing at least one week prior to the submission deadline to complete the uploading and finalization process, as file upload times may vary depending on document size and internet connection speed.

The portal supports access through Microsoft Edge, Google Chrome, and Mozilla Firefox, with JavaScript and browser cookies enabled. Vendors requiring technical support can access Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, contact the Bonfire support team at Support@GoBonfire.com, or call 1-800-354-8010. Bonfire provides a five-minute training video on vendor registration and submission to assist users in getting started with the portal. The solicitation seeks companies to provide media buying services for Charlotte-Mecklenburg Storm Water Services' education and outreach campaigns, including audience identification, budget management, media outlet negotiations, ad placements, make-good verification, and post-buy analysis.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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