3-26RFP010- CUSTODIAL SERVICES FOR NORTH SCOTTSDALE WESTWORLD - FNL 8-26-25.pdf

Last Update: 02/12/2025 COS RFP Template

ISSUING AGENCY – CITY OF SCOTTSDALE

FORMAL REQUEST FOR PROPOSAL

CUSTODIAL SERVICES FOR NORTH CORPORATION YARD, POLICE

DISTRICT 3 AND OTHER NORTH CENTRAL LOCATIONS AND

WESTWORLD FACILITIES

#26RFP010

CRITICAL DATES

PROPOSAL SUBMITTAL DUE: SEPTEMBER 26, 2025, 2:00PM (local time)

OPTIONAL PRE PROPOSAL BID CONFERENCES: SEPTEMBER 15 & 16, 2025 **SEE

DETAILS BELOW

INQUIRY PERIOD QUESTIONS DUE: SEPTEMBER 18, 2025, 2:00PM (local time)

**INSTRUCTIONS FOR OPTIONAL PRE PROPOSAL BID CONFERENCES**

There are (2) two Optional Pre-Bid Conferences that will be held as follows:

North Corporation Yard, Police District 3, other North Central Facilities – Location: North Corporation Yard Main Front Entrance – 9191 E. San Salvador Dr. Scottsdale, AZ 85258. From this central location, you will be escorted to the conference room. From this location, it is possible that we will need to travel to other facilities. MONDAY, SEPTEMBER 15, 2025 – 9:00 AM – 11:00AM (Local Arizona Time)

WestWorld Facilities – Location: WestWorld Admin Conference Room,16601 N. Pima Road, Scottsdale, AZ. 85260 - TUESDAY, SEPTEMBER 16, 2025 - 9:00AM – 11:00AM (Local Arizona Time)

This optional Pre-Bid Conference is open to all the public and all individuals in attendance will be required to sign in on the Pre-Bid Conference sign-in sheets.

SUBMITTAL RECEIPT AND OPENING

The City of Scottsdale is utilizing Bonfire Interactive to provide a procurement portal that allows access to business opportunities and to submit bids and proposals electronically. If you are not registered as a City of Scottsdale Bonfire vendor visit the Bonfire portal at City of Scottsdale, AZ (bonfirehub.com) then follow the link to the Bonfire vendor registration page to register your company. Registration is easy and free. If you have any challenges with the registration process, please contact Bonfire Interactive Support at support@gobonfire.com.

SEALED SOLICITATION SUBMITTALS WILL BE ELECTRONICALLY RECEIVED until the time and date stated in the portal and in the CRITICAL DATES section of the solicitation document. It shall be the responsibility of the proposer to confirm that proposals contain all required documents and are submitted electronically through the City of Scottsdale procurement portal at: City of Scottsdale, AZ (bonfirehub.com).

https://scottsdaleaz.bonfirehub.com/portal/?tab=login mailto:support@gobonfire.com

LATE SUBMITTALS WILL NOT BE ACCEPTED The Purchasing office will conduct a remote/online

Microsoft Teams Live Event meeting for the public opening of the solicitation. To virtually attend this meeting, visit us online by clicking the following link 26RFP010

It is strongly recommended you begin your submission upload process at least one (1) day prior to the deadline. Any technical or internet-related issues that may arise during your submission are not grounds to extend the deadline.

INFORMATION REQUESTS

Requests for any information relating to this solicitation should be directed to the purchasing staff listed below:

Bid & Contract Analyst kshipman@scottsdaleaz.gov

480-312-5716

Bidders shall not contact any City of Scottsdale employee, officer, or director other than purchasing regarding this solicitation until after the award of a contract. Any such unauthorized contact may result in bidder being disqualified from further consideration.

INSTRUCTIONS TO BIDDERS

GENERAL TERMS AND CONDITIONS

SCOTTSDALE CITY SERVICES CONTRACT “SAMPLE”

The Instructions to Bidders and General Terms and Conditions for formal solicitations are listed as attachments A and B as outlined below and shall be downloaded by prospective Bidders as part of the solicitation.

Attachment A - Formal Solicitation Instructions to Bidders (current version at time of posting).

Applies to all formal Invitation for Bids (IFB) and Request for Proposals (RFP).

Attachment B - Formal Solicitation General Terms and Conditions (current version at time of posting). Applies to all formal Invitation for Bids (IFB) and Request for Proposals (RFP)

Attachment C – City Scottsdale City Services Contract (current version at time of posting). Applies to all formal Invitation for Bids (IFB) and Request for Proposals (RFP) https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZTNjNTM3MjMtNzAyYS00YWYzLWEwZmMtN2Q0N2NlY2M0YWUz%40thread.v2/0?context=%7B%22Tid%22%3A%2210aebc46-34e8-45ee-a5e2-5756f4df0996%22%2C%22Oid%22%3A%22ddafc256-5a15-4de5-89fa-e4431a04a3d1%22%2C%22IsBroadcastMeeting%22%3Atrue%2C%22role%22%3A%22a%22%7D&btype=a&role=a

TABLE OF CONTENTS

DISTRICT 3 AND OTHER NORTH CENTRAL LOCATIONS AND WESTWORLD

FACILITIES

SECTION 1 - INTRODUCTION

A. Intent B. Background

SECTION 2 – STATEMENT OF NEED

A. Specifications B. Contractor’s Qualifications C. Contractor’s Responsibilities D. City’s Responsibilities E. Additional Requirements

SECTION 3 – SPECIAL TERMS AND CONDITIONS

SECTION 4 – EVALUATION CRITERIA

A. Evaluation Criteria

SECTION 5 – SUBMITTAL PREPARATION REQUIREMENTS

SECTION 6 – REQUIRED FORMS

A. Proposal Signature Page (COS FORM) B. Pricing Proposal Form (COS FORM) C. Bidder General Disclosure Form (COS FORM) D. Bidder Litigation Disclosure Form (COS FORM) E. References (COS FORM) F. Subcontractor List (COS FORM) G. Bidder Questionnaire Service Information (COS FORM) H. Bidder Questionnaire-Company Information (COS FORM) I. Bidder Questionnaire-Equipment List (COS FORM) J. Bidder Questionnaire-Similar/Relevant Project (COS FORM)

SECTION 7 – ATTACHMENTS

A. Instructions to Bidders B. General Terms and Conditions C. City of Scottsdale “Sample” City Services Contract

SECTION 8 – EXHIBITS A - I

A. Supplies provided by Contractor B. Specifications for specific items and required cleaning methods for specific operations

C. Environmentally Friendly Cleaning Guidelines

D. Green Clean approved products

E. Requirements of the Contractor and Employees

F. Floor Care Operations

G. Floor Equipment

H. Sample Daily Log

I. Westworld Site Plan Map

SECTION 1 - INTRODUCTION

CUSTODIAL SERVICES FOR NORTH CORPORATION YARD, POLICE DISTRICT

3 AND OTHER NORTH CENTRAL LOCATIONS AND WESTWORLD FACILITIES

A. INTENT

The City of Scottsdale Facilities and Westworld Departments invite sealed proposals from qualified firms to provide custodial services for the following Departments/Locations:

GROUP A Facilities Department

• North Corporation Yard

• Police District 3

• Nine (9) other facilities located in proximity to the North Corporation Yard

• Two (2) city park locations

GROUP B Westworld Facility Department

• Horse Barns Walls and Stalls

• North Hall

• South Hall

• Equidome

• Public Restrooms

• Show Offices o Wendell o East Party Suite o West VIP o Trailhead

The successful Contractor shall provide all consumable supplies, labor, materials and equipment necessary to complete the tasks detailed in the specifications contained herein.

B. BACKGROUND

1. Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation’s most desirable communities to live in, visit and do business in. Scottsdale’s vibrant Old Town is considered the finest urban center in Arizona. It is home to more than 90 restaurants, 320 retail shops and more than 80 art galleries. Scottsdale’s McDowell Sonoran Preserve, in the city’s northern reaches, is the largest urban wilderness area in the United States and features more than 60 miles of trails through diverse and scenic desert terrain.

2. Scottsdale Facts

• County: Maricopa

• Incorporated: 1951

• Slogan: "The West's Most Western Town"

• Population: 244,394 (July 2023 estimate)

• Size: 184.5 square miles, stretching 31 miles from north to south

• Elevation: from 1,150’ to 4,877’ above sea level

• Average sunny days: 314

• Average rainfall: 7.66 inches

SECTION 2 – STATEMENT OF NEED

The awarded contractor(s) shall provide custodial services for several City of Scottsdale locations to include the North Corporation Yard, Police District #3, City Park locations, Westworld, and other North Facilities.

Within this document the details and specifications for North Corporation Yard, Police District #3, and other North Facilities are identified as GROUP A, and Westworld Facilities are identified as GROUP B.

GROUP A. Specifications for nine (9) Scottsdale North Corporation Yard; Police District 3, two (2) city park locations and nine (9) other north facilities.

The Facilities Department Contract Administrator or designee will coordinate and schedule all activities in accordance with all specifications for this Group.

Refer to the specifications for each site, in conjunction with all exhibits and other solicitation documents to formulate a proposal. The square footage provided in this document are estimates only and do not represent any guarantee of size or quantity.

FACILITY DEPARTMENT LOCATION NUMBERS

1. 2100 NORTH CORPORATION YARD

9191 E. San Salvador Dr., Scottsdale, AZ 85258 39,500 Sq. Ft.

2. 1703 POLICE DISTRICT 3

9065 E. Via Linda Rd., Scottsdale, AZ 85258 33,635 Sq. Ft.

3. 2101 WATER ADMINISTRATION

9379 E. San Salvador Dr., Scottsdale, AZ 85258 20,070 Sq. Ft.

4. 2102 WATER OPERATIONS

9312 N. 94th St., Scottsdale, AZ 85258 11,750 Sq. Ft.

5. 2155 SCOTTSDALE FAMILY ADVOCACY CENTER

10225 E. Via Linda Rd., Scottsdale, AZ 85258 15,076 Sq. Ft.

6. 2150 VIA LINDA SENIOR CENTER

10440 E. Via Linda Rd., Scottsdale, AZ 85258 19,260 Sq. Ft.

7. 2502 McDOWELL MOUNTAIN RANCH POOL 15525 N. Thompson Peak Pkwy., Scottsdale, AZ 85260 12,118 Sq. Ft.

8. 2501 McDOWELL MOUNTAIN RANCH PARK RESTROOMS 15525 N. Thompson Peak Pkwy., Scottsdale, AZ 85260 300 Sq. Ft

9. 2500 ARABIAN LIBRARY

COS RFP Template

10215 E. McDowell Mountain Ranch Rd., Scottsdale, AZ 85255 20,231 Sq. Ft.

10. 2119 SCOTTSDALE RANCH PARK TENNIS CENTER

10400 E. Via Linda Rd., Scottsdale, AZ 85258 2,805 Sq. Ft.

11. 2110 SCOTTSDALE RANCH PARK RESTROOMS

10400 E. Via Linda Rd., Scottsdale, AZ 85258 300 Sq. Ft.

SCOTTSDALE NORTH CORPORATION YARD, POLICE DISTRICT 3 AND OTHER NORTH CENTRAL

LOCATIONS FACILITY LOCATIONS – ROUTINE SERVICES OUTLINED BELOW:

1. SPECIFICATIONS FOR ROUTINE SERVICES

(Identified as “A” services on the Pricing Proposal Form)

Upon completion of daily cleaning, all surfaces will be free of soiling that has occurred due to the daily activities. Proper disinfection will have taken place on appropriate surfaces and all surfaces will be free of streaks and residue.

All cleaning service requirements, as written in all exhibits will be performed, by the Contractor and Contractor’s Employees, as they apply to the particular areas and surfaces within these facilities.

All cleaning service frequencies and/or schedules stated in this portion of the specifications will take precedence over those specified for the same services in exhibits. Further descriptions, modifications and other special required services are outlined below.

2.1 DAILY:

a. All Trash and Recyclable materials will be removed from the facilities and placed in the appropriate containers that are located outside. See Exhibits for further details.

b. All Restrooms, Locker rooms and showers will be cleaned and disinfected. All surfaces, both inside and outside, of all toilets, urinals, sinks and other fixtures must be thoroughly cleaned daily.

c. All paper, soap, and hand sanitizer products in the restrooms & kitchens or employee break rooms will be replenished.

d. Spot clean all interior office windows and glass doors to a height of 12 feet from the floor. See Exhibits for further details.

e. Vacuum carpets in all areas including “walk off mats” at all doorways. See Exhibits for further details.

f. Dust-mop or sweep and Damp-mop all hard surface floors.

g. Clean up all debris from outside entrance areas to a distance of 20 feet from the entrance doors or to the street/parking curb whichever if further.

h. Remove and dispose of trash in the outside trash containers located within 20 feet from the entrance doors or to the street/parking curb whichever if further.

i. Remove all spider webs and dead bugs from the interior and/or entrances of the building to a height of twelve (12) feet from the floor.

j. Clean and polish all drinking fountains.

k. All Kitchen and employee break areas will be cleaned. (does not include interior of refrigerators, microwave ovens and coffee mugs / dishes)

l. Clean all Elevators within or associated with the facility.

m. Spot clean walls and support columns. See Exhibit 3.6 for further details.

2.2 WEEKLY:

a. Thoroughly clean both sides of the glass on all entrance doors.

b. Dust all horizontal surfaces that are clear of items in all areas i.e. interior window ledges. See

Exhibit 3.7 for further details.

c. Thoroughly clean all Stairs & Staircases including but not limited to sweeping and moping all stair treads, cleaning all handrails and removing all spider webs.

ADDITIONAL SERVICES

(Identified as “B” Additional Services on the Pricing Proposal Form)

2.3 MONTHLY:

Restroom & Shower Detail Cleaning

a. All Shower Walls & Floors will be totally cleaned using a phosphoric acid-based cleaning solution to remove all soap scum, hard water scale, and all other soiling. Upon completion of cleaning, the walls & floors will be clean, streak-free, and free of all visible residues from cleaning products.

b. All Restroom Walls, Floors, Plumbing Fixtures and Stall Partitions will be totally cleaned, with disinfecting cleaning product. Upon completion of cleaning, the walls, floors, plumbing fixtures & stall partitions will be clean, streak-free, and free of all visible residues from cleaning products.

c. All hard flooring will be machine buffed monthly as part of routine services.

Park Restroom Cleaning

a. All park restroom floors, walls, plumbing fixtures and stall partitions will be scrubbed & washed using a disinfecting cleaning solution. All excess water and cleaning solution remaining on the floor from this process will be swept or pushed, by use of a squeegee, into the floor drain in each restroom. If there is no floor drain in the restroom, the dirty water / cleaning solution will be vacuumed from the floor and properly disposed of. Upon completion of cleaning, all surfaces will be clean, streak-free, and free of all visible residues from cleaning products.

b. All hard flooring shall be machine scrub 1 time per month. This is included in routine services at no extra charge

2.4 Floor Cleaning

a. All carpets will be cleaned using an extraction cleaning process. Spin-Bonnet type cleaning is not an acceptable method of carpet cleaning. First cleaning will take place in the SECOND MONTH after award of the contract or on request of the Contract Administrator. A total of six

COS RFP Template

(2) extraction cleanings will take place each year of the contract. Contract Administrator may change the amount of times if needed.

b. All Hard Surface floors such as but not limited to: Ceramic Tile, Epoxy Quartz/Concrete, Rubber tile, LVT or Sheet Vinyl floors will be machine scrubbed, buffed and polished.

c. All VCT tile floors will be striped and waxed. If needed, machine scrub only contract coordinator specifies to wax.

d. Please remember all Hard flooring will be machined buff 1 time per month, this is included with routine cleaning at no extra charge.

2. All other cleaning services, as they apply, will be performed per Exhibits 1 – 4 which are attached to this document.

3. The approximate number of employees & visitors at each location on a daily basis has been provided with the description of each location where appropriate. Potential Bidders should use this number to calculate the quantity of each of the following products that are to be supplied by the contractor at no additional cost to the City of Scottsdale. The cost of these products or supplies will be included in the standard monthly cost to provide custodial services at each location.

The following consumables will be supplied and replenished at no additional cost to the City of Scottsdale by the Contractor for the life of the contract:

• Paper towels or better – multifold and rolled

• Toilet paper 2 ply – 4” X 4” rolls – facial tissue grade softness

• Toilet paper 2 ply – JRT rolls – facial tissue grade softness

• Toilet seat covers

• Soap cartridge – 800 mL refills

• Hand Sanitizer – 1000 mL refills (Buckeye cleaning center carries refills)

• Deodorizing urinal screens

• Trash can liners – 20” X 22”

• Trash can liners – 30” X 37”

• Trash can liners – 40” X 48”

4. NORTH CORPORATION YARD COMPLEX – 39,500 Sq. Ft.

The North Corporation Yard Complex houses offices and workspaces for several departments of the City of Scottsdale including but not limited to; Human Resources, Solid Waste, Public Works, Facilities Maintenance, Supply Warehouse, Fleet Maintenance and Purchasing. The building is a two

(2) story facility with four (4) staircases and one (1) elevator to provide access between the two levels.

The upper level of the building is comprised of several offices, conference rooms and office type workspaces with three (3) sets of employee restrooms. The main or ground level of the building has a large employee kitchen / lunchroom, one each men’s and women’s locker rooms / showers, a Fitness Center room with various types of exercise equipment, three (3) sets of employee restrooms and several offices / workspaces. The offices for the Supply Warehouse are located outside of the main building, at the west end of this facility, next to the warehouse loading ramp. The Code Enforcement department offices are located on the Northwest corner of the building and have a separate outside entrance at that location. There is also a “hand washing station” located just inside the Vehicle service bays and next to the Fleet Service offices that will be included in the daily service of this facility. Paper towels will be the only product supplied by the contractor at this hand washing station.

Approximately 225 Employees Work at or From This Location Daily.

Due to the diversity of the different departments located in this facility and the varying levels of security in some areas of the building, daily cleaning services will only be performed in offices and spaces that are unlocked or open. The custodial staff shall check daily all office doors to determine if they are unlocked. If the door is unlocked, they are to enter and clean that office or space and close the door upon leaving. The custodial staff IS NOT required to clean any office or space that is behind a locked door.

SERVICE SCHEDULE - TIMES AND DAYS

Custodial staff will be able to communicate fluently in English, if they are assigned duties at the North Corporation Yard. Cleaning will only be accomplished between the hours of 9:00 A.M - 7pm., five (5) days per week, Monday – Friday. The primary function of this custodian will be to provide custodial service in accordance with the specifications for “Daily Services” as set forth in this document with a focus on the restrooms, trash removal and cleaning of the common areas. A daily schedule that identifies the specific task to be performed by this custodian will be established and coordinated with the Contractor after award of the Contract.

Cleaning of this facility will be performed while City of Scottsdale staff are working in the facility and it will be necessary for the Contractor’s employees to be flexible in their work routines. Some areas of the facility may not be available for cleaning at the same time every day and the Contractor’s employees will be required to return to clean these areas at a time later that same day. A good faith effort will be required of the Contractor’s employees to complete all daily assignments to the best of their ability each day.

All other services described in these specifications will be performed after 5 p.m. or at specific times that are coordinated between the Contractor and the Contract Administrator.

The Guard Station and single restroom located on the east side of the parking structure, adjacent to this facility, will be cleaned five (5) days per week, fifty-two (52) weeks per year in conjunction with the cleaning of the main facility.

RESTROOM & FLOORING INFORMATION FOR THE NORTH CORPORATION YARD

LOCATION SQ. FEET FLOORING

Offices, Conference rooms and hallway areas 30,255

HALF CARPET/HALF

LVT

(6) Men’s Restrooms (6 toilets & 12 urinals) 960 CERAMIC TILE

(6) Women’s Restrooms (18 stalls) 960 CERAMIC TILE

(1) Men’s Locker room / showers (2 toilets, 4 urinals & 3 showers) 1,200 CERAMIC TILE

(1) Women’s Locker room / showers (3 stalls & 3 showers) 1,195 CERAMIC TILE

Lunchroom, exercise room 4,930 RUBBER TILE

Stair Well Steps (112)

RUBBER STAIR

TREADS

TOTAL CARPET 30,255

TOTAL CERAMIC TILE 4,315

TOTAL RUBBER TILE 4,930

TOTAL SQ. FEET 39,500

5. POLICE DISTRICT 3 – 33,635 Sq. Ft.

The District 3 Police Station is a three (3) story building with the lower level being a basement located below ground level. There is a Fitness room & one each men’s and women’s locker rooms / showers located down stairs along with offices and storage spaces. The main floor houses the Detective unit offices. The upstairs level houses the administrative offices and the “911” call center with a kitchen / break room located in the “911” call center. The west end of the upstairs is additional office spaces and training areas. There are men’s and women’s employee restrooms on the main floor and upstairs level that are located in secure areas of the building. There is also one each men’s and women’s public restrooms in the lobby area on the main floor. Two stairwells and one elevator in the facility provide access to all three levels of the building. More details regarding the restrooms and locker rooms are provided in the listing of square footage and floor coverings found later in this section.

Approximately 100 Employees Work at or From This Location Daily

SERVICE SCHEDULE - TIMES AND DAYS

District 3 Police Station is a 24-hour, seven (7) days per week, 365 days per year operation.

a. Custodial staff must be able to communicate fluently in English. A porter will be on duty at the

District 3 Police Station starting at 6:00 AM - 10:00 AM and additional cleaning shift of 6:00 PM – 10:00 PM daily, seven (7) days per week, 365 days per year, including all holidays. The primary function of these shifts will be to provide custodial service at the police station in accordance with the specifications for “Daily Services” as set forth in this document.

b. Cleaning of this facility will be performed while City of Scottsdale staff are working in the facility and it will be necessary for the Contractor’s employees to be flexible in their work routines. Some areas of the facility may not be available for cleaning at the same time every day and the Contractor’s employees will be required to return to clean these areas at a time later that same day. A good faith effort will be required of the Contractor’s employees to complete all daily assignments to the best of their ability each day.

c. Due to the sensitive nature of the business conducted in this facility, some areas have highly restricted access. It will be necessary for City staff to escort the contractor’s employees at all times while they are cleaning in these restricted areas. Most other areas are open and cleaning service can be completed during normal business hours in those areas. The District 3 Police Commander or his designee will provide the successful Contractor with a specific service schedule for these facilities after award of Contract.

RESTROOM & FLOORING INFORMATION FOR THE DISTRICT 3 POLICE STATION

Lobby / Entrance 1,000 TERRAZZO

Offices, Common areas, Halls… 27,800 CARPET

(1) Women’s Locker room / Showers & restroom (2 toilets & 2 showers)

720 CERAMIC TILE

Men’s Locker room 2,000 VCT TILE

(1) Men’s Showers & restroom (2 toilets, 2 urinals & 5 showers)

688 CERAMIC TILE

Exercise room 475 RUBBER MAT

Lunch / Break room 195 CARPET

(1) Main level Men’s restroom (1 toilet, 2 urinals) 176 CERAMIC TILE

(1) Main level Women’s restroom (2 toilets) 140 CERAMIC TILE

(1) Public area Men’s restroom (1 toilet, 1 urinal) 148 CERAMIC TILE

(1) Public area Women’s restroom (1 toilet) 148 CERAMIC TILE

(1) Second floor Men’s restroom (2 toilets, 2 urinals) 310 CERAMIC TILE

(1) Second floor Women’s restroom (4 toilets) 310 CERAMIC TILE

Stair Well Steps (112) RUBBER STAIR TREADS

TOTAL TERRAZZO 1,000

TOTAL CARPET 17,995

TOTAL LVT FLOORING 10,000

TOTAL CERAMIC TILE 2,640

TOTAL VCT TILE 2,000

TOTAL SQ. FEET 33,635

6. WATER ADMINISTRATION – 20,070 Sq. Ft.

The WATER ADMINISTRATION Building houses the City of Scottsdale Inspection Services department on the west end and the Water Resources department on the east end of the building.

The building consists of several office spaces and training rooms, two employee kitchen / break rooms, two (2) sets of restrooms in the water department section and one (1) single restroom in the Inspection Services section of the building. There are several corridors and common areas that will require daily service also, primarily vacuuming of carpet in these areas.

Approximately 60 Employees Work at This Location Daily

SERVICE SCHEDULE - TIMES AND DAYS

Cleaning service for this facility will be performed between the hours of 5:00 PM and 6:00 PM, Sunday

– Thursday, five (5) days per week, fifty-two (52) weeks per year.

RESTROOM & FLOORING INFORMATION FOR THE WATER ADMINISTRATION BUILDING

Offices, Conference rooms and hallway areas 18,485 CARPET

(1) Water Dept. Men’s Restroom (1 toilet & 2 urinals) 150 CERAMIC TILE

(1) Water Dept. Women’s Restroom (3 stalls) 150 CERAMIC TILE

(1) Water Dept. Men’s Restroom (1 toilet & 1 urinal) 100 CERAMIC TILE

(1) Water Dept. Women’s Restroom (2 stalls) 100 CERAMIC TILE

(1) Inspection Services unisex restroom 100 CERAMIC TILE

TOTAL CARPET 18,485

TOTAL CERAMIC TILE 600

TOTAL VCT TILE 985

TOTAL SQ. FEET 20,070

7. WATER OPERATIONS – 11,750 Sq. Ft.

The WATER OPERATIONS Building is the Administration center and repair site for the City of Scottsdale Water Department. The building consists of several office spaces and training rooms, an employee kitchen / break room, two restrooms in the front office section of the building and two restrooms / showers in the rear shop section of the building.

Approximately 75 Employees Work at This Location Daily

SERVICE SCHEDULE - TIMES AND DAYS

Cleaning service for this facility will be performed between the hours of 5:00 p.m. and 6:00 a.m.

Sunday – Thursday, five (5) days per week, fifty-two (52) weeks per year.

RESTROOM & FLOORING INFORMATION FOR THE WATER OPERATIONS BUILDING

LOCATION SQ. FT. FLOORING

Offices, Conference rooms and hallway areas 9,370 CARPET

(1) Front Men’s Restroom (1 toilet & 1 urinals) 150

CERAMIC

TILE

(1) Front Women’s Restroom (2 stalls) 150

CERAMIC

TILE

(1) Rear Men’s Restroom & Shower (3 toilets 3 urinals and 4 showers)

CERAMIC

TILE

(1) Rear Women’s Restroom & Shower (1 stall & 1 shower) 100

CERAMIC

TILE

Lobby, Hallways & tech offices 1,400 RUBBER TILE

TOTAL CARPET 9,370

TOTAL CERAMIC TILE 980

TOTAL RUBBER TILE 1,400

TOTAL SQ. FEET 11,750

8. SCOTTSDALE FAMILY ADVOCACY CENTER – 15,076 Sq. Ft.

The Scottsdale Family Advocacy Center is where the City of Scottsdale’s Crimes against Persons, Police Crisis Intervention Specialists and other Victim Service Agencies are located and is part of the Scottsdale Police Department. The building is a two-story structure and consists of several office spaces and training rooms. There is an employee kitchen / break room and two staff restrooms with a single shower stall in each restroom located on the ground level. The front lobby section of the building has two single restrooms, a quiet room and a children’s room with toys for small children.

The Victim exam / interview section of the building has several interview rooms, an adult exam room and a children’s exam room. Each exam room has a private restroom and shower connected to it.

There is also a Nurses laboratory located in this section of the facility. The upper level of the building has two single restrooms, a small copy / break area and office spaces for the Police Detectives.

Leading up to the second level there is a glass banister (see Exhibits. There are two outside trash cans, one in the courtyard (north side), and the other one by the center south entrance.

Approximately 50 Employees & Visitors Use This Facility Daily

SERVICE - TIMES AND DAYS

The Scottsdale Family Advocacy Center is a five (5) day per week, Monday- Friday fifty-two (52) weeks per year operation. Cleaning service for this facility will be performed between the hours of 6:00 A.M. and 2:00 P.M. daily, five (5) days per week, fifty-two (52) weeks per year except for City of Scottsdale holidays. Refer to Exhibit 1.2 to determine City of Scottsdale Holidays.

The “hard surface / washable” Children’s toys located in the front lobby area shall be cleaned and disinfected as needed and upon request by the manager of this facility. The cleaning and disinfecting of these toys shall be in accordance with the guidelines set forth by the Arizona State Department of Health Services that are available at: www.azdhs.gov.

a) A custodial staff member who can communicate fluently in English will be assigned to this facility daily to provide custodial service in the facility, and immediately respond to emergency clean-up needs when called upon during normal work hours. A specific schedule for the daily cleaning of http://www.azdhs.gov./

COS RFP Template this facility will be coordinated between the Contractor and the Director of the facility or his designee.

b) Cleaning of these facilities will be performed while City of Scottsdale staff is working in the facility and it will be necessary for the Contractor’s employees to be flexible in their work routines. Some areas of the facility may not be available for cleaning at the same time every day and the Contractor’s employees will be required to return to clean these areas at a time later that same day. A good faith effort will be required of the Contractor’s employees to complete all daily assignments to the best of their ability each day.

c) Due to the sensitive nature of the business conducted in these facilities some areas have highly restricted access. It will be necessary for City staff to escort the contractor’s employees at all times while they are cleaning in these restricted areas. Most other areas are open and cleaning service can be completed during normal business hours in those areas.

d) Carpet cleaning and Tile floor stripping and waxing will be performed on an “AS NEEDED” basis in this facility. Hard flooring will be machine buff one time per month per regular monthly services.

This work will be performed at times designated by the Contract coordinator.

RESTROOM & FLOORING INFORMATION FOR THE FAMILY ADVOCACY CENTER

Offices & Conference room 11,184 CARPET

(6) Restrooms & Showers 1,350

CERAMIC

TILE

(2) Showers 125

CERAMIC

TILE

Kitchen, Halls, Staff Restrooms, and all Stairs 1,000

POLISHED

CEMENT

Exam rooms, Nurses Lab, Copy Rooms, and Playroom 1,417 VCT TILE

TOTAL CARPET 11,184

TOTAL CERAMIC TILE 1,475

TOTAL POLISHED CEMENT 1,000

TOTAL VCT TILE 1,417

TOTAL SQ. FEET 15,076

9. VIA LINDA SENIOR CENTER – 19,260 Sq. Ft.

The Via Linda Senior Center is a community center for senior citizens. It has a fitness center, several meeting / activity rooms, a billiards room with four billiards tables, two kitchens and a lobby lounge area in the center of the facility. The main entrance and lobby / lounge area have several wood book cases and other wood furnishing that will require special care. There are two sets of men’s and women’s restrooms and a single-family restroom in the facility. The main kitchen is used weekly to provide snack items for the patrons of the facility. There are separate offices and a break area for employees on the west end of the building.

Approximately 500 Visitors & Employees Utilize this Facility Daily

Daily custodian with the ability to communicate fluently in English will be on duty at the senior center for no less than six (12) hours, starting no later than 6:00 AM – 6:00 PM each day, Six (6) days per week, Monday – Saturday, fifty-two (52) weeks per year. The primary daily duties of this person will be to: clean and restock all of the restrooms, Vacuum, mop, dust, cleaning of glass windows, all exit doors windows will be cleaned both interior and exterior emptying of trash and recyclables in correct containers, clean up after morning activities, assist staff in preparing rooms for evening activities and perform regular cleaning in areas of the facility that are available to be cleaned or as directed by the coordinator at the facility. Specific task and times may vary from day to day due to the varied activities that take place daily at the senior center. A specific schedule for the daytime custodian will be coordinated with the manager of the senior center upon award of contract.

RESTROOM & FLOORING INFORMATION FOR VIA LINDA SENIOR CENTER

LOCATION SQ. FT. FLOORING TYPE

Offices & activity rooms 9,140 CARPET

(5) Restrooms, 2 men’s, 2 women’s 1 family 1,300 CERAMIC TILE

Hallways, Multipurpose room, Room 4 & Main Kitchen

8,820 LVT TILE

TOTAL CARPET 9,620

TOTAL CERAMIC TILE 1,300

TOTAL LVT TILE 8,820

TOTAL SQ. FEET 19,260

10. MCDOWELL MOUNTAIN RANCH POOL – 12,118 Sq. Ft.

The McDowell Mountain Ranch Pool facility consists of two locker/shower rooms, two main restrooms, two family restrooms, one Lifeguard restroom/shower, an exercise/fitness room, two dance rooms, offices and training rooms. There are also two restrooms on the west end of the building that are for the “skate park” patrons to use.

The exercise/fitness room has several pieces of exercise equipment in it and the floor is a “rubber mat” material. Due to the configuration of this room, a large amount of dust and lint collects on the rubber mat flooring around and under the exercise equipment. Therefore, vacuuming and cleaning of the floor, especially around and under the equipment, must be done daily. The dance rooms have hard wood floors and will require daily dust mopping, with a “dry micro-fiber” dust mop only.

Due to the design of the building there are several “ledges” & high open ceilings throughout the building that collect dust, lint and spider webs. These areas MUST be cleaned weekly. This includes a ledge approximately twelve feet above the floor in the exercise/fitness room as well as the dance rooms. This dusting will require the use of an appropriate duster on an extension pole to reach 20 – 30 feet above the floor.

Number of Employees and Visitors Daily:

Summer Season: 1,800 – 2,000 Daily. Winter Season: 500 – 800 Daily.

Cleaning service for this facility will be performed between the hours of 6:00 am- 2 pm., seven (7) days per week, during the summer period between Memorial Day and Labor Day. Service will be six

(6) days per week, Sunday - Friday during the winter period between Labor Day and Memorial Day Cleaning & restocking of the public restrooms and showers/locker rooms will be performed year-routine daily, Monday - Saturday. Machine buffing of hard flooring will be done monthly as part of routine services.

RESTROOM & FLOORING INFORMATION FOR MCDOWELL MOUNTAIN RANCH POOL

(2) Locker / Shower rooms (5 showers each) 966 CERAMIC TILE

(2) Main restrooms (3 urinals & 7 toilets) 752 CERAMIC TILE

(2) Family restrooms & Lifeguard restroom 256 CERAMIC TILE

(2) Skate Park restrooms 270 CERAMIC TILE

Exercise / Fitness room 2,375 RUBBER MAT

Dance Rooms 1,502 HARDWOOD

Offices and Training rooms 1,781 CARPET

Lobby & Hallways 4,216 CONCRETE

TOTAL CERAMIC TILE 2,244

TOTAL RUBBER MAT 2,375

TOTAL HARDWOOD 1,502

TOTAL CARPET 1,781

TOTAL CONCRETE 4,216

TOTAL SQ. FEET 12,118

11. MCDOWELL MOUNTAIN RANCH PARK RESTROOMS

These are public park restrooms that are open 365 days per year. Cleaning hours shall take place after 10:30 PM. When cleaning is completed restrooms must be locked.

Restrooms are left unlocked after cleaning on Friday and Saturday nights.

a. All park restroom floors, walls, plumbing fixtures and stall partitions will be scrubbed & washed using a disinfecting cleaning solution. All excess water and cleaning solution remaining on the floor from this process will be swept or pushed, by use of a squeegee, into the floor drain in each restroom. If there is no floor drain in the restroom, the dirty water / cleaning solution will be vacuumed from the floor and properly disposed of. Upon completion of cleaning, all surfaces will be clean, streak-free, and free of all visible residues from cleaning products.

b. All hard flooring shall be machine scrub 1 time per month. This is included in routine services at no extra charge

12. ARABIAN LIBRARY – 20,231 Sq. Ft.

Arabian Library is a public library located next to McDowell Mountain Ranch Pool. In addition to the main area of the library which contains 16 ranges of shelving, computer tables, and soft seating with occasional tables, there is a Teen Center with computer stations, a Children’s section with computer stations and furniture designed specifically for small children, three meeting rooms, three study rooms and staff office spaces. There are three (3) public restrooms and one (1) employee restroom in the facility along with two small kitchen / break areas. There are also three outdoor patios that will be serviced daily. Removing and disposing of all trash and recyclables and wiping down the tables and chairs are the only cleaning services required in the outside patio areas. There are several windows and glass panels in the facility that will require spot cleaning of the interior surfaces daily to remove finger and handprints.

Please refer to Exhibit A – Paragraph 6 of this document for specific information regarding the cleaning of a Library in the City of Scottsdale.

Approximately 20 Employees & 500 Patrons Visit This Location Daily

SERVICE SCHEDULE - TIMES AND DAYS

Cleaning service for this facility will be performed between the hours of 6:00 a.m.- 11 a.m seven (7) days per week, fifty-two (52) weeks per year. Refer to Section 3 to determine City of Scottsdale holidays.

RESTROOM & FLOORING INFORMATION FOR ONE ARABIAN LIBRARY

Library area and office spaces 16,515 CARPET

(3) Public Restrooms (5 toilets & 2 urinals) 500 POLISHED CEMENT

(1) Staff Restroom (1 toilet) 200 CERAMIC TILE

Teen area & Conference Rooms 2,016 VINYL PLANK

Lobby area & Hallways 1,000 POLISHED CEMENT

TOTAL CARPET 16,515

TOTAL POLISHED CEMENT 1,500

TOTAL CERAMIC TILE 200

TOTAL VINYL PLANK 2,016

TOTAL SQ. FEET 20,231

13. SCOTTSDALE RANCH PARK TENNIS CENTER – 2,106 Sq. Ft.

The Tennis Center is located at Scottsdale Ranch Park on Via Linda. The Tennis Center building has two restrooms which are located off the lobby area. Each restroom has a shower facility located within it that will require cleaning daily. The main lobby area is open to the public and serves as the entrance and exit to the Tennis Courts. There is one private office space for the managers of the Tennis Center, one office for tennis instructors and an equipment room on the west side of the lobby. In addition to the standard daily cleaning of this facility, the entire floor in the tennis instructor’s office and the equipment room shall be swept and mopped once per week. City of Scottsdale staff will clear all items from the floor in these two rooms on the day this cleaning is done. A specific day for this work to be done each week will be coordinated with the manager of the Tennis Center.

10 employees & Approximately 300 Patrons Visit This Location Daily

SERVICE SCHEDULE - TIMES AND DAYS

The Scottsdale Ranch Park Tennis Center shall be cleaned between the hours of 5:00 AM – 8:00 AM daily, seven (7) days per week. Daily cleaning shall be in accordance with the standard cleaning specifications for all City of Scottsdale facilities as identified in this document.

RESTROOM & FLOORING INFORMATION FOR SCOTTSDALE RANCH TENNIS CENTER

Managers Office 490 CARPET

Men’s Restroom & Shower 100 CERAMIC TILE

Women’s Restroom & Shower 100 CERAMIC TILE

Lobby and Equipment room 1,416 LVT TILE

TOTAL CARPET 490

TOTAL LVT TILE 1,416

TOTAL CERAMIC TILE 200

TOTAL SQ. FEET 2,106

14. SCOTTSDALE RANCH PARK RESTROOMS

Cleaning service for the Park Restrooms will be performed between the hours of 10:00 p.m. and 6:00 a.m., seven (7) days per week, 365 days per year including all City of Scottsdale Holidays. Each Park Restroom will be cleaned / serviced daily in accordance with the “Daily Cleaning Services” specified below. Sunday through Thursday night all Park Restrooms are to be secured and locked by Custodial contractor after cleaning is completed. Friday and Saturday nights park restrooms are to be left open unless specified by contract coordinator to be closed. If there is a City holiday then restrooms are to be left open by contractor and then closed after evening cleaning.

The City of Scottsdale estimates that it will require no less than two (2) custodians daily to meet the requirements of this daily schedule. Therefore, the Contractor shall develop and deliver to the Contract Administrator, prior to beginning any work, a daily route & schedule for cleaning these facilities that will comply with the above guidelines. It will be the sole responsibility of the Contractor to employ a sufficient number of employees to meet this schedule and not violate any federal, state or local employment laws.

DAILY CLEANING SERVICES: (Park Restrooms)

a. All Trash will be swept up, removed and placed in the appropriate containers located outside.

b. Clean and sanitize all toilets, urinals, sinks, mirrors & diaper changing stations using an appropriate cleaning solution for each fixture.

c. All paper and soap products will be replenished.

d. Sweep and wet-mop floors.

e. Remove all Spider webs, dead bugs and toilet paper wads from walls and ceilings to a height of twelve (12) feet from the floor.

f. Clean and polish all drinking fountains attached to the building.

COS RFP Template

g. Complete and display a daily cleaning log for each location. (form to be provided by the City of Scottsdale and posted in each restroom for review and comments by City of Scottsdale staff).

h. Machine buffing of all floors shall be done 1 time per month per routine services.

i. WEEKLY Replace DEODORIZING Urinal Screen in each urinal.

j. All Park restroom floors, walls, plumbing fixtures and stall partitions will be scrubbed & washed using a disinfecting cleaning solution. All excess water and cleaning solution remaining on the floor from this process will be swept or pushed, by use of a squeegee, into the floor drain in each restroom. Floors will be machine buffed 1 time per month according to routine monthly services.

If there is no floor drain in the restroom, the dirty water / cleaning solution will be vacuumed from the floor and properly disposed of. Upon completion of cleaning, the walls will be clean, streak-free, and free of all visible residues from cleaning products.

GROUP B. WESTWORLD DEPARTMENT LOCATIONS

A Westworld Contract Administrator or designee will coordinate and schedule all services as outlined within this document and in accordance with event activities. Specifications for Scottsdale Westworld Locations outlined below #1 - #6.

1. WALLS AND STALLS OF HORSE BARNS – PRESSURE WASHING

**Estimated to take a total of 160-190 hours per occurrence for pressure washing.

Notes: There are 936 stalls located within 20 horse barns. Stalls 10’x12’. Dirt floors. 2 walls 10’x8’ and 2 walls 12’ x 8’.

Time Constraints: none, 5-10 days allocated.

Number of times per year: 1-2

2. WALLS AND STALLS OF HORSE BARNS – DISINFECTING

**Estimated to take a total of 30-50 hours per occurrence for stall disinfecting.

Time Constraints: none, 2 days allocated

Special Note: Spray City of Scottsdale provided chemical called Symbiont agricultural wash to disinfect horse stalls. Prior vendor utilized 2 staff with backpack sprayers.

Number of times per year: 5-6

3. PRESSURE WASHING OF NORTH HALL FLOORS

**Estimated to take 60-72 hours per occurrence

Square Footage: 120,000

Time Constraints: 2 days allocated for the month of March and June. 1 day allocated for the month of September.

Number of times per year: 3

Special note: prior vendor used 2 machines with 2-4 people. Floor is asphalt.

4. PRESSURE WASHING OF SOUTH HALL FLOORS

**Estimated to take 15-22 hours per occurrence to complete this service

Square Footage: 37,000

Time Constraints: no time constraints, 2 days allocated for this service

Number of times per year: 1-3

Special note: Floor is concrete.

5. PRESSURE WASHING OF EQUIDOME FLOORS:

**Estimated to take 15-22 hours per occurrence to complete this service:

Square Footage: 37,000

Time Constraints: no time constraints, 2 days allocated for this service

Special note: Floor is concrete.

6. DEEP CLEANING OF WESTWORLD PUBLIC RESTROOMS, SHOW OFFICES AND MISC.

TRAILHEADS THAT ARE DETAILED ON WESTWORLD SITE MAP EXHIBIT I

**Estimated to take 145-152 hours per occurrence to complete all these services.

Square Footage: varies per facility, total quantities listed below. Note: restroom #’s vary per location.

Time Constraints: none, 5 days allocated for these services

RESTROOMS – #1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14

RESTROOM STALLS – 217

URINALS – 88

SINKS - 128

SHOWERS – 36

SHOW OFFICES - 8

• Equidome

• Wendell

• 5

• 6

• East Party Suite

• West VIP

• Green Room (2)

• South Hall

• Trailhead

B. CONTRACTOR QUALIFICATIONS

1. The Offeror is encouraged to read the Solicitation documents very carefully, as the City shall not be responsible for errors and omissions on the part of the Offeror.

2. The Offeror shall familiarize themselves with the nature and extent of the solicitation and contract documents, work to be performed, all local conditions, and federal, state and local laws, ordinances, rules and regulations that may in any manner affect cost, progress or performance of the work.

3. The Offeror shall be in compliance with all applicable Federal, State, Local, ANSI and OSHA laws, rules and regulations and all other applicable regulations for the term of this contract.

4. The Contractor, without additional expense to the City, shall be responsible for obtaining and maintaining any necessary licenses and permits required in connection with the completion of the required services herein.

5. The Offeror shall have been conducting business for a MINIMUM of five (5) consecutive years to a degree and scope similar to those outlined in this solicitation. Offeror shall have documented experience providing custodial services in a government or large commercial setting to a degree and scope similar to those outlined in this solicitation.

6. The Offeror SHALL have and maintain a Local Presence, which is to say, full-time Company representation located in the Phoenix/Scottsdale Metropolitan area, with the ability and authority to address all Contract issues that may develop twenty-four (24) hours per day, seven (7) days per week, fifty-two (52) weeks per year.

7. The Contractor may not subcontract any segment or services covered herein, without prior approval of the Contract Administrator. All subcontractors used under the scope of this contract shall meet all requirements, terms and conditions set forth herein. All subcontracted services shall be warranted by and be the responsibility of the Contractor.

C. CONTRACTOR’S RESPONSIBILITIES

1. The Contractor will provide all necessary and proper supervision, labor, chemicals, tools, cleaning equipment, safety equipment, consumable supplies, and vehicles to complete all services of the contract.

2. The Contractor and/or the Contractor’s Employees will complete all daily services within prescribed times given by the Contract Administrator for completion. Special Project services will be performed at times that will not interfere with other City activities within the facilities.

3. Daily, the Contractor’s employees shall complete a Daily Work Log form, similar to Exhibit H provided by the contractor. Completion AND display of this form will indicate that all cleaning activities specified for that location were performed during the course of work that day. The Contractor’s Supervisor for each location shall be responsible for ensuring the Daily Log is completed by the Contractor’s employees.

4. Weekly, the Contractor’s Supervisor shall inspect each location and evaluate the cleaning of each site in comparison with the contract specifications for that site. After inspecting each location, the Supervisor shall sign & date the Daily Log Form completed by the custodial staff at that location and e-mail the signed form to the Contract Administrator. Receipt of the signed Log for each site will indicate that all work has been done according to the contract specification and was inspected for compliance with the specifications. The Contractor and/or his Supervisors shall perform Weekly inspections of each location at random times each week to ensure the performance of the custodial staff.

COS RFP Template

The Weekly Reports, for work done the previous week, shall be e-mailed to the Contract Administrator no later than the end of the business day each Monday.

5. All of the Contractor’s Employees providing services under the guidelines of this contract must be able to speak and understand English sufficiently enough to receive and understand directions that may be given to them by City staff working in the facility.

6. All products and equipment used under this Contract shall be commercial/industrial grade as approved by the Contract Administrator.

7. Work will be performed at times designated by the Contract Administrator or designee, per a schedule detailed in the specifications of each location.

8. The Contractor shall provide the Contract Administrator with the Contractor’s phone numbers, pagers, cellular phone numbers, fax numbers, business and email addresses throughout the life of the

D. CITY’S RESPONSIBILITIES

1. The Contract Administrators for the resulting contract(s) shall be a Facilities Department and/or Westworld Contracts Administrator or designee.

2. The City of Scottsdale shall retain the right to have performed, by City personnel or another contractor, any cleaning operation in a contract facility as is deemed necessary during the life of the

SECTION 3 - SPECIAL TERMS AND CONDITIONS

1. ACCEPTANCE / AGREEMENT

Contractor shall act…