3-2026-002 SOW ADA Web Compliance Remediation Service.pdf
PDF 116 KB Posted
- Solicitation number
- 2026-002
- Issued by
- Los Angeles County, California
About this file
This is a Statement of Work document for the Superior Court of California, County of Los Angeles, addressing ADA Web Compliance Remediation Services in response to the Department of Justice Americans with Disabilities Act Title II Final Rule (AG Order No. 5919-2024). The Court is seeking vendor support to remediate an estimated 1,500 to 2,000 documents to ensure compliance with Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA by the regulatory deadline of April 26, 2026. The scope of work includes remediating accessibility issues in PDFs, images, audio, and video content; validating remediated assets through both automated testing tools and manual review by qualified accessibility specialists; updating branded terminology across all remediated documents; and providing comprehensive documentation confirming remediation outcomes. All remediation work must be completed, validated, and accepted by the Court no later than April 1, 2026, with the Court providing documents to the selected vendor within one week of contract award. Vendors must propose a phased approach with clear milestones, interim progress checkpoints, and regular status reports at intervals agreed upon with the Court.
The solicitation requires vendors to submit an all-inclusive price quote covering all remediation services, with the exception of applicable taxes. Vendors may respond to the entire scope or specific line items, though the Court may prefer to award the complete contract to a single vendor and is not bound to consider partial bids. Pricing must remain firm for 120 days. There are no explicit set-aside designations, incumbent vendor references, or specific funding source information provided in the documentation. The contract is structured as a one-time purchase with no renewal options. Bid submissions should be directed to Melissa Bustos at the Superior Court of California, County of Los Angeles.
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Text version
Statement of Work: The Americans with Disabilities Act Web Compliance – Remediation Service
The Court is seeking vendor support to assist with compliance efforts related to the Department of Justice (DOJ) Americans with Disabilities Act (ADA) Title II Final Rule (AG Order No. 5919-2024), which requires all public facing digital content to conform to Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA by April 26, 2026.
Currently the court needs to remediate an estimate of 1500-2000 documents. There may be a need to remediate additional documents in the future.
The requested scope of work includes the following:
Remediation Services
• Remediate accessibility issues identified during the assessment, including but not limited to PDFs, images, audio, and video content
• Validate remediated assets against WCAG 2.1 Level AA success criteria o Automated accessibility testing tools may be used to support validation;
however, the preference is that final validation must include manual review conducted by qualified accessibility specialists.
• Provide documentation confirming remediation outcomes
Brand Update Services Needed
• Update any instances of items in the “Old” column and replace with the items in the “Revised” column (see chart below)
Old Revised
Los Angeles Superior Court Superior Court of Los Angeles County
LASC SCLAC
www.lacourt.org www.lacourt.ca.gov @lacourt.org @lacourt.ca.gov
Deliverables and Expectations
The Contractor shall complete all remediation services in alignment with the Court’s compliance obligations under the DOJ ADA Title II Final Rule (AG Order No. 5919-2024). The following requirements apply:
1. Completion Deadline http://www.lacourt.org/ http://www.lacourt.ca.gov/
• All remediation work for estimated set of 1500-2000 documents must be completed, validated, and accepted by the Court no later than April 1, 2026.
• Any additional documents identified for remediation after project initiation must also be completed by this compliance deadline unless otherwise agreed in writing.
2. Deliverable Requirements
• Project plan:
o Vendors must propose a phased approach with clear milestones leading up to the April 1, 2026 deadline. At minimum, include:
Start date and initial remediation phase Interim progress checkpoints Final delivery and acceptance date o Regular status reports must be submitted at intervals agreed upon with the Court.
• Remediated Documents: All identified documents must conform to WCAG 2.1 Level AA standards.
o Validation Reports: Provide documentation confirming successful remediation and compliance.
• Deliverables Schedule o SCLAC to provide vendor documents by within 1 week of award o Vendor to return remediated documents to SCLAC no later than April 1, 2026 or as approved by SCLAC
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