2HL Copy of RFR Janitorial 2025 Bid.xlsx
XLSX spreadsheet 65 KB Posted
- Attached to
- FP Janitorial Services MA Building FY 26
- Solicitation number
- BD-26-1002-1003-001-118389
- Issued by
- Hampden County, Massachusetts
About this file
This document is a Request for Quote (RFQ) for Janitorial Services issued by the Massachusetts Department of Agricultural Resources for the Eastern States Exposition and Fairgrounds located in West Springfield, MA. The contract covers a one-year period from August 26, 2024, to August 26, 2025, with specific cleaning services required before, during, and after the fair, including initial cleaning, pre-fair floor and building preparation, day-to-day fair time services, and post-fair cleanup. A mandatory site visit is scheduled for Tuesday, August 5th, 2025, at 10:00 AM, and vendors must attend to submit a responsive bid. The facility is a large fairground building spanning 13,000 square feet across two floors, with cleaning services needed in various areas including conference rooms, offices, bathrooms, booths, and outdoor spaces.
The procurement includes specific requirements for green cleaning products, with all chemicals needing to be independently third-party certified and compliant with Governor Patrick's Executive Order 515. Prevailing wage rates are applicable for contractors providing cleaning services for public buildings, with rates determined by the specific location of the job. The evaluation criteria will weight pricing at 70%, client summary at 15%, and other factors at 15%. Vendors are required to provide detailed information about their cleaning methods, experience, reliability, customer service, employee training, and a comprehensive list of green cleaning supplies they intend to use for the contract.
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| File | Type | Posted |
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| 2HL WageSchedule Janitorial _20250627114611.pdf |
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Directions Purchasing Entities
| Statement of Work Form (Mandatory) |
| This form is intended to serve as means for facility managers and purchasers (purchasing entities) to obtain quotes from one or more vendors on the FAC81 contract using a form that enables a fair and equal comparison of of the services the vendors can provide and the cost for such services. Calculations are automatically built into the form to also allow for a streamline evaluation of responses. See the box below for other relevant guidance and information. For further questions please contact: Sara Urato, sara.urato@state.ma.us |
The worksheet tabs in BLUE can be deleted prior to sending the file out to vendors to obtain quotes.
Guidance for Purchasing Entities:
a. Work Request Form 1 & 2: These worksheets have been developed to allow purchasing entities to choose desired services.
| i. Purchasing Entity should fill in boxes outlined in GREEN. | |
| ii. The purchasing entity has the ability to provide different weights to the categories below. The total must equal 100%. If the purchasing entity does not want to use one of the categories, they may submit 0. This allows a tally of the weights for vendor review. NOTE: Purchasing entities may "hide" this row before sending to vendors. | |
| 1 Pricing | |
| 1 Client Summary (answers to questions from the Client Questions Worksheet) | |
| 1 Other (if any additional is needed) |
b. Client Questions: These questions allow the purchasing entity to get additional information from the bidders. Additional questions may be added.
c. Green Cleaning Supplies: It is highly encouraged for purchasing entities to include this tab for companies to indicate their green cleaning products used.
d. Subcontractors: This tab can be used for vendors to list their subcontractors, contact information, value of the contract, whether the sub is a Minority and Women Business (MWBE), and to provide a brief description of services.
e. Site Visit Sign-In Sheet: This sheet can be used for vendors to sign in and can be DELETED prior to sending to vendors.
f. Prevailing Wage Rate: If prevailing wage is applicable, Purchasing Enitity must request prevailing wage rates from the Department of Labor Standards and provide prevailing wage rates to bidders at time of Request for Quote.
Janitorial Services Contract Site Visit Guidelines for Purchasing Entities
1. Preparation
Assign personnel (Tour guides): Assign two individuals the task of preparing for the visit. Choose individuals who could act as back up for one another. (Don’t choose two people who ride to work together). This is to ensure someone will be able to conduct the tour in case of illness or delay. Confirm this assignment with both individuals.
Review specification sheet: Have the assigned tour guides read through the Work Request Excel worksheet to become familiar with its function, thinking about their route in touring the site.
Advance walk through: Have the assigned tour guides use the Work Request Excel worksheet to go through a test walk through of the tour. Have them ask themselves:
• Is everything we need to have cleaned mentioned in the spec sheet?
• Is the frequency of cleaning appropriate?
• Is there a square footage listed for each floor care area? Is it correct?
• Is there a quantity listed for each item such as toilets or waste receptacles? Is it correct?
• Will the tour plan allow vendors to see all work areas?
• Who will supply disposables, etc?
Review guest list: Share the guest list with the assigned tour guides so they know whom to expect. Some firms may send two representatives when there is more than one component to the work.
2. Day of event
Tour Guide and Material: Although two tour guides have prepared, only one need conduct the tour unless the group is large. The materials to conduct the event should be on hand and available in the event a backup person needs to conduct the tour.
Check-In: It is required that all invited bidders attend the site visit. This eliminates misunderstandings about the work that can taint performance once the contract is awarded. Attendance is verified by having each attendee complete (legibly) their information on the Sign-In Sheet. If a company is represented by more than one attendee, all representatives must sign in. Once the site visit has begun, late arrivals may not be allowed to tour the site and are disqualified from the competition.
Uninvited vendor: If an uninvited vendor arrives, they are not allowed to participate.
Beginning the tour: When all invited vendors have arrived, announce to the group that the tour is starting and lead them through the site. You may consider asking that all electronic devices (cell phones, pagers, etc.) be turned off during the site visit to ensure everyone can actively listen and participate in the tour.
Conducting the tour: Point out the work detailed in the specifications, and tell them your expectation regarding the cleaning standards to be met.
Questions: Those questions that are easy may be answered. In cases where the spec or bid are unclear about a point, or the guide is not sure, the question should be sent by the questioner to the Client’s Primary Point of Contact/Contract Administrator. Only those answers made via amendment will bear upon award. In all other matters the written document will be binding. The tour guide should tell the attendees Only those answers made via amendment will bear upon award. In all other matters the written document will be binding.
Ending the visit: After a few questions, the tour director thanks the group for their interest and dismisses them.
Thank you for conducting your site visit. This saved your agency money and put you in control of this event at your site. Your assistance is appreciated.
Site Visit Sign-In Sheet
| Massachusetts Dept. of Agricultural Resources | |||
| Massachusetts Building, Eastern States Exposition and Fairgrounds - 1305 Memorial Avenue, West Springfield, MA | |||
| Frances.Pearson@state.ma.us | 617-626-1850 | ||
| Heather.R.Labonte@mass.gov | 857.276.7385 | ||
| Janitorial Services Contract Mandatory Site Visit | |||
| Statement of Work | |||
| Wednesday, July 9, 2025 | 10:00:00 AM |
Initial Name Title Company Phone Email Address
Bidder representation is mandatory. Vendors must attend the Site Visit to submit a responsive bid.
mailto:Frances.Pearson@state.ma.usmailto:Heather.R.Labonte@mass.gov Directions for Vendors
| Statement of Work Form (Mandatory) |
| This form is intended to serve as means for facility managers and purchasers (purchasing entities) to obtain quotes from one or more vendors on the FAC114 contract using a form that enables a fair and equal comparison of the services the vendors can provide and the cost for such services. Calculations are automatically built into the form to also allow for a streamline evaluation of responses. |
Guidance for Vendors:
Work Request Form tab: Please fill in all of the boxes highlighted in BLUE. If a section is crossed out, it means the purchasing entity does not desire this service. Vendors are asked to submit hourly wage, in addition to minutes requried to complete the task.
Client Questions: Please answer all questions listed. If vendor would like to attach additional information, it should not be in lieu of filling out the client questions. Vendor can cut and paste information from other bids into this file.
Green Cleaning Supplies: All vendors are required to list their green cleaning products that will be used for this contract. These products were submitted as part of the response to the RFP.
Subcontractors: All vendors are required to submit information about their subcontractors, value of services for the contract, and whether the sub is a Minority Woman Owned Business as certified by the Commonwealth.
3.9.1 Project Based Rates, Prevailing Wage Compensation
A Project Based Rate is dependent on the size of the buildings, offices and/ or facilities, the frequency, and times of service.
Prevailing Wage Prevailing Wage Rates are required to be paid for this contract but only apply to employees of contractors which provide cleaning and maintenance services for public buildings, either owned or rented by the commonwealth (M.G.L. Chapter 149, Section 27H). Cities, Towns and School districts using this contract are not subject to Prevailing Wage requirements.
For those required to use prevailing wage rates, all jobs must be bid on a project based rate. Despite this, compensation to vendor’s employees under this solicitation is according to prevailing wage requirements for the specific location of the jobs. There are no mandatory or prescriptive staffing requirements. Payment of prevailing wages must be consistent within the region that the services are being provided. Please note that all public entities are responsible for ensuring that they are meeting the requirements of the Massachusetts Prevailing Wage Law, M.G.L. c. 149, § 27. Contractors can request an “Example Request for Prevailing Wages” from the Department of Labor Standards by visiting their website here: http://www.mass.gov/lwd/labor-standards/prevailing-wage-program/ and clicking on “Example Request for Prevailing Wages”, then “Continue without registering” and entering the details of the project. The rates provided will be the prevailing wage rates in effect at the time of the request. However, this will not be an “official” wage sheet, as only eligible entities (state agencies, towns/cities, etc.) can request an official rate sheet. Prevailing wage law states that it is the responsibility of the Eligible Entity (the state agency, town/city) to provide the contractor with a copy of the most current prevailing wage sheet at the time of the quote request. The wage sheet provided by the eligible entity to the contractor will be the official wage rate sheet. Payroll form can be found here: http://www.mass.gov/lwd/docs/dos/prevaling-wage/pw-payroll.pdf Prevailing Wage compliance form can be found here: http://www.mass.gov/lwd/docs/dos/prevaling-wage/pw-compliance.pdf The link above will also bring you to a page with general information regarding the prevailing wage.
3.2.2 Green Cleaning Products
As mentioned in Section 1, Procurement Scope for this RFR, this solicitation requires the use of environmentally preferable, or “green” cleaning products by all awarded contractors as required by Governor Patrick’s Executive Order 515 and as specified on the statewide contract FAC85, Green Products, Programs, Equipment and Supplies (or any successor contract for these products) in addition to being posted on the Approved Green Products List on the EPP website. All chemicals (except for disinfectants and sanitizers) on the statewide contract for green cleaning products have been “Independently Third Party Certified;” meaning they are certified by an established and legitimate, nationally-recognized program developed with the purpose of identifying environmentally preferable products. Any such certification program shall verify all green claims and test for the actual performance of the product.
| Evaluation Criteria- Talk to ROB |
| Diverisity- small business |
| Pricing availability- represents best value to Commonwealth |
| Mandatory Site visit |
Work Request Form 1
| FAC81 Janitorial Services Contract |
| Statement of Work |
Bidder Company Name: SDO Status:
| Bidder Point of contact: | Site Supervisor: |
| Email: | Email: |
| Phone: | Phone: |
| Agency Name: | Massachusetts Dept. of Agricultural Resources | Work Request Number: | 1 |
| Contract Life: | 1 year | Anticipated Start Date: | 8/26/24 |
| Client Monthly Janitorial Budget: | Dependent upon services | Building Type: | Large Fairground Building |
| Mandatory Site Visit Date: | Tuesday, August 5th 2025 (10:00 AM) | Time: | 8:00 AM |
| Estimated Square Feet: | 13,000 | # of Floors: | 2 |
| District: | 2 | Date Issued: | 7/24/24 |
| Client to Identify: | % Weighting to be applied to: | |||
| Pricing: | 70% | } | ||
| Client Summary: | 15% | Sum must equal 100% | ||
| Other: | 15% |
| Work to be performed at: | Client Contract Administrator: | |||||||
| Street Address 1: | 1305 Memorial Avenue | Point of Contact: | Fran Pearson | |||||
| Street Address 2: | Street Address 1: | 225 Turnpike Road, 3rd Floor | ||||||
| City & Zip: | West Springfield | MA | 01089 | Street Address 2: | MA | |||
| Point of Contact: | Fran Pearson | City & Zip: | Southborough, MA 01772 | |||||
| Phone: | 617 | 655 | 3511 | Phone: | 617 | 655 | 3511 | |
| Fax: | Fax: | |||||||
| Email: | Frances.Pearson@mass.gov | Email: | Frances.Pearson@mass.gov | |||||
| Facility Security: | Doors are locked by Building Management. The vendor would have access to keys for specific areas of the Building in order to perform their work. | |||||||
| Send billing information to: | ||||||||
| Point of Contact: | Fran Pearson | |||||||
| Street Address 1: | 225 Turnpike Road, 3rd Floor | |||||||
| Street Address 2: | MA | |||||||
| City & Zip: | Southborough, MA 01772 | |||||||
| Phone: | 617 | 655 | 3511 | |||||
| Fax: | ||||||||
| Email: | Frances.Pearson@mass.gov |
Next Step >> mailto:Frances.Pearson@mass.govmailto:Frances.Pearson@mass.govmailto:Frances.Pearson@mass.gov Work Request Form 2
Statement of Work
| Bidder Identified Hourly Wage Rates* | |
| Supervisor | Please see "attachments" tab in Commbuys for prevailing wage rates |
| Janitor | |
| Shampooer | |
| Waxer | |
| Window Washer |
| Seq# | Category | Need/Task Description | Special Instructions/Comments | Frequency | Supervisor (hours) | Janitor (hours) | Shampooer (hours) | Waxer (hours) | Window Washer (hours) | Total Annual Cost for Category |
| 1 | Initial Cleaning | Cleaning- Main and Second floor | August 26, 2025, 8:00am - 4:00pm, number of staff determined by contractor | |||||||
| Thourough cleaning of main floor and second floor BEFORE floors are cleaned. | ||||||||||
| Thorough dusting including the office, conference room and stairwell. | ||||||||||
| Sweep floors including inside of vendor booths. | ||||||||||
| Vacuum carpeted floors. | ||||||||||
| Clean windows and window sills including all bathrooms. | ||||||||||
| Remove cobwebs. | ||||||||||
| Clean bathrooms; stock all bathrooms with appropriate supplies. | ||||||||||
| Remove trash and recycling. Use dumpsters/recycling behind the building. Ensure bags DO NOT leak. | ||||||||||
| Dust American Flag buntings on windows in the main hall. | ||||||||||
| Order and stock cleaning supplies (Inventory cleaning supplies; work with Building Manager to determine restocking/ordering). | ||||||||||
| Wash recycling and trash barrels and place around property. | ||||||||||
| Empty and clean and line inside of Big Belly machines. | ||||||||||
| Clean main floor with cleaning machine. |
| 2 | Pre-Fair Floor Cleaning | Floor Deep Clean | August 27, 2025, 8:00am - 4:00pm, number of staff determined by contractor |
| Deep clean tiled main floor. Strip and refinish including inside booths wherever possible. |
| 3 | Pre-Fair Building Prep | Building Prep- Main and second floor where applicable | September 11, 2025, 1:00pm - 7:00pm, number of staff determined by contractor |
| Prepare building for the Fair, both the main floor and second floor, after vendors haevf completed booth set ups. | |||
| Dust first. Clean floors inside and outside of booths (use floor cleaning machine). | |||
| Vacuum carpeted floors upstairs. | |||
| Sweep and dust stairway to second floor. | |||
| Clean bathrooms; main floor and second floor (4 total). | |||
| Stock all bathrooms with appropriate supplies. | |||
| Remove trash and recycling. Use dumpsters/recycling behind the building. Ensure bags DO NOT leak. | |||
| Pick up trash on lawn and on picnic tables if not occupied throughout the day. | |||
| Wipe down and disinfect picnic tables. | |||
| Fill hand sanitizer holders throughout the building. (Sanitizer to be supplied by contractor). | |||
| Wash trash and recycle barrels as needed and at the end of the day. Set out to dry overnight. | |||
| Keep cleaning logs that include date, time, and scope of cleaning. | |||
| Clean main floor with floor cleaning machine at 6PM . |
| 4 | Fair Time Services | Fair Time: Day-to-day cleaning to keep the building in smooth working order | September 12-28, 2025 8:00am - 3:00pm (shift 1) and 3:00pm - 10:00pm (shift 2). 2 staff members per shift |
| Meet with Management before EVERY shift to see if there are any special situations that need to be addressed. | |||
| Clean Conference Room and office on second floor. | |||
| Vacuum carpeted floors on second floor. | |||
| Sweep and dust stairways and entry ways throughout Building. | |||
| Clean windows (does not include windows that require a ladder). | |||
| Clean all bathrooms. | |||
| Stock all bathrooms with appropriate supplies. | |||
| Remove trash and recycling. Use dumpsters/recycling behind the building. Ensure bags DO NOT leak. | |||
| Pick up trash from on and around picnic tables, if not occupied. | |||
| Pick up trash from the grounds. | |||
| Remove trash and recycling. Use dumpsters/recycling behind the building. | |||
| Wipe down and disinfect picnic tables every two hours as possible. | |||
| Fill hand sanitizer holders throughout the building (sanitizer to be supplied by contractor). | |||
| Be visible and responsive to clean up spills (ensure all safety regulations are met). | |||
| Conduct frequent disinfecting of high traffic areas and high-touch surfaces (e.g., doorknobs, rolling carts, bathrooms) | |||
| Wash trash and recycle barrels as needed at the end of the day and set out to dry overnight | |||
| Dust, clean floors inside and outside of booths (floor cleaning machine) | |||
| 1 person stationed inside building and 1 outside throughout each shift. | |||
| 5 | Post Fair | Post Fair | October 1, 2025, 9:00am - 3:00pm, number of staff determined by contractor |
| Remove trash and recycling. Use dumpsters/recycling behind the building. Ensure bags DO NOT leak. | |||
| Wash trash & recycling barrels and store inside. | |||
| Empty and clean inside of Big Belly/trash machines. | |||
| Vacuum carpeted floors. | |||
| Clean windows (does not include windows that require a ladder). | |||
| Clean bathrooms (main floor and 2nd floor; 4 total) | |||
| Clean conference room, office, elevator and stairway. | |||
| Dust, clean floors (use floor cleaning machine). | |||
| 6 | Duration of Fair / Rain Days | Throughout Fair / Weather Dependent | September 12-28, 2025 |
| Provide floor mats at all doorways (total 6): double front doors, double back doors, 4 single doors if threat of rain. | |||
| Mats must be in place and secured to the floor by 9:30 AM when weather requires.* | |||
| Mats will be replaced at the end of the night when the floors are cleaned and replaced as needed. | |||
| *If rain is predeicted mats will be required. This will be discussed with Management the prior day. | |||
| Cleaning company is responsible for the supervision of their staff. |
Client Questions
| CLIENT QUESTIONS |
| Note: Do not include your company name within your answers to the following. |
1. In 100 words or less describe your company’s ability to provide quality cleaning services. (For example: Cleaning standards/procedures, equipment/products used, number of employees/supervisors, etc.)
2. In 100 words or less describe your company’s experience (number of years) in providing Janitorial services for similar building sizes (square footage) and types (General Office, Medical Facility, Lab, Warehouse, etc.).
3. Describe your overall reliability as a cleaning service provider. (For example: History of being on time, availability, emergency plan, coverage for absent employee, etc.)
4. Describe your company’s customer service and how your company will ensure the contract requirements will be met. (For example: Handling change requests, dispute resolution, response time, use phone and/or email, use a logbook, etc.)
| 5. Describe the types of training methods and incentives your company uses for new hires and cross training current employees. (For example: Industry magazines, cleaning certifications, cleaning awards, etc.) |
| 6. Other (In 100 words or less) |
Green Cleaning Supplies Complete the table below for all cleaning and janitorial products used in your operations. Please add lines to the table to show multiple products (e.g. If you use three different all-purpose cleaners depending on the job, each product should be on a separate line with the info filled out for each.)
| Please Note: All products MUST be either listed on the Approved Green Prodcuts List for FAC85 ALL PRODUCTS MUST BE EITHER LISTED ON THE APPROVED GREEN PRODUCT LIST FOR FAC85 (https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-15-1080-OSD01-OSD10-00000003619&releaseNbr=0&parentUrl=contract) or 3d party certified by either Green Seal (GS) or ULEcolog (EL) |
| 1) Cleaning chemicals only – List the various products used and indicate the applicable 3rd Party Certifications – either Green Seal (GS), or ULEcoLogo (EL). |
| 2) Disinfectants and sanitizers (ONLY)– Indicate if the product is EPA Registered (EPA) |
| 3) Paper products and trash liners – indicate if product listed on the approved products list in order to demonstrate compliance with the RFR specifications for recycled content and/or biodegradability. Indicate a Yes or No on the table. |
4) Equipment – Vendors are encouraged (but not required at this time) to use equipment listed in the Approved Products List as it is energy efficient and/or may allow for reduced chemical use. However, the information should still be included on the table below.
| 5) Other – If your company uses products not shown on the list, please add lines to indicate these products and complete the information on the table. | ||||
| Cleaning Task | Product Brand Name | Product Manufacturer | Type of 3rd Party Certification (GS, EL) and for Disinfectants/Sanitizers the EPA Registration | Listed on the Approve Products List for FAC85? |
| All-purpose Cleaning | ||||
| Bathroom cleaning | ||||
| Carpet Cleaning | ||||
| Glass Cleaning | ||||
| Floor Scrubbing | ||||
| Floor Finishing | ||||
| Floor Polish | ||||
| Floor Stripping | ||||
| Hand Soap | ||||
| Cooking Appliance Cleaners | ||||
| Degreasers | ||||
| Janitorial Papers | Not Applicable | |||
| Trash Liners | Not Applicable | |||
| Cleaning Equipment | Not Applicable | Not Applicable | ||
| Matting Systems | Not Applicable | |||
| Disinfectants | ||||
| Sanitizers | ||||
| Odor Control | ||||
| Enzymatic Cleaners | ||||
| Other |
https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-15-1080-OSD01-OSD10-00000003619&releaseNbr=0&parentUrl=contract Subcontractors
| Subcontractor Statement of Work |
| Please provide Bidder Company Name on Work Request Form 1 |
Identify any subcontractors who will perform services in fulfillment of contract requirements; the nature of services to be performed and include federal tax identification (TIN) number for each subcontractor.
| # | Full Name | Address | Phone | $ Value | MWBE? | Brief description of the nature of service provided |
| 1 | £ | |||||
| 2 | £ | |||||
| 3 | £ | |||||
| 4 | £ | |||||
| 5 | £ | |||||
| 6 | £ | |||||
| 7 | £ | |||||
| 8 | £ | |||||
| 9 | £ | |||||
| 10 | £ | |||||
| 11 | £ | |||||
| 12 | £ | |||||
| 13 | £ | |||||
| 14 | £ | |||||
| 15 | £ | |||||
| 16 | £ | |||||
| 17 | £ | |||||
| 18 | £ | |||||
| 19 | £ | |||||
| 20 | £ |
Lookups
| joshi_sdo_status | joshi_period | |
| Not Applicable | a week | |
| Self-Certified Women Owned Business | a year | |
| Self-Certified Minority Owned Business | once | |
| Self-Certified Minority & Women Owned Business | ||
| Certified Women Owned Business | ||
| Certified Minority Owned Business | ||
| Certified Minority & Women Owned Business | ||
| joshi_checkbox | ||
| £ | £ | |
| R | R | |
| joshi_district_codes | ||
| 1 | ||
| 2 | ||
| 3 | ||
| 4 | ||
| 5 | ||
| 6 | ||
| joshi_frequency | ||
| 1 | ||
| 2 | ||
| 3 | ||
| 4 | ||
| 5 | ||
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| 7 | ||
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| 9 | ||
| 10 | ||
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| 26 |
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