RFP_283-17-1000_final_revised_111016_signed.pdf

DEPARTMENT OF HEALTH & HUMAN SERVICES

Substance Abuse and Mental Health Services Administration Division of Contract Management, OFR

5600 Fishers Lane, 17E77C Rockville, MD 20857

REQUEST FOR PROPOSAL (RFP) No. 283-17-1000

“Substance Abuse and Mental Health Services Administration Indefinite Delivery Indefinite Quantity

(SAMHSA IDIQ)”

Date Issued: October 12, 2016 Date Due: December 2, 2016 Intent Notice Due: November 4, 2016 Questions Due: November 4, 2016 Time Due: 3:00 pm, Local Time Ladies and Gentlemen:

The Substance Abuse and Mental Health Services Administration, (SAMHSA), invites you to submit a proposal in accordance with the requirements of Request for Proposal No. 283-17-1000 for the project entitled "SAMHSA IDIQ.” There will be multiple North American Industry Classification System (NAICS) codes for this acquisition.

The small business size standard will vary with the different Domains (see page 89 for the NAICS Codes for the separate Domains).

A Performance Based Indefinite-Delivery, Indefinite-Quantity (IDIQ) type of contract is contemplated for a Base period of five (5) years. Individual Task Orders will be awarded on a performance based cost-plus award fee basis unless it is determined that a fixed price type can be utilized. It is expected that multiple awards will be made from this RFP. SAMHSA anticipates awarding approximately ten (10) such competitive contracts under this RFP for each of the separate Domain I thru V. Domain VI is Set-Aside for Small Businesses in the 8(a) Program, Economically Disadvantaged Women Owned Small Businesses, and Service Disabled Veteran Owned Small Businesses and HubZone and SAMHSA anticipates on awarding seven (7) under each SB area. Domains I thru V will be competitive for large and small businesses. The planned performance period of this contract will be from Feb 15, 2017 – Feb 14, 2022.

The Statement of Work (Section C) describes the 6 project domains of this requirement. Offerors may choose to be evaluated on one or more of the domains, but are strongly encouraged to submit proposals only for those Domains in which they are particularly qualified. Offerors must submit a separate proposal per Domain. Resultant contracts will specify the domain or domains under which the contractor is eligible to receive task order awards.

You are expected to respond with technical and cost proposals for the specific domains that you want to be considered for and the total period of performance. Please note special requirements in Section L entitled "Instructions to Offerors.”

It is necessary to read Section C, Statement of Work, to ensure your understanding of this requirement, as well as the evaluation criteria at Section M. Past Performance will be used as a evaluation factor in this solicitation.

Offeror’s should carefully review Section L and Section M of the RFP regarding this and other evaluation factors. This RFP includes a limitation on the number of pages to be included in each proposal (See Section L, page 77). Resumes shall be limited to two pages for each individual. Any material in excess of these restrictions will not be read or evaluated. (See Section L.2.A. Instructions to Offerors). The cost proposals will not be used to establish funding, but will be used for evaluation purposes only. Funding decisions will be made as task orders are negotiated and awarded under the IDIQ master contracts.

The proposal shall be signed by an official authorized to bind your organization. SAMHSA will be receiving proposals electronically utilizing NIAID’s eCPS. See the package and delivery of proposals instructions Attachment #9. Your proposal must be received in the system by the Contracting Officer no later than 3:00 p.m., local prevailing time on December 2, 2016:

The RFP does not commit the Government to pay costs for the preparation and submission of a proposal.

It is brought to your attention that the Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds in connection with any acquisition action.

Questions should be submitted by November 4, 2016, electronically to the attention of Lynn Tantardini at SAMHSAContracts@samhsa.hhs.gov . In the Subject Line reference RFP No. 283-17-1000 – Questions. The offeror is responsible for confirming receipt of electronic mail.

We are enclosing a sample "Breakdown of Proposed Estimated Cost" format for your budget summary. Please modify this format to summarize the total costs for each cost element for each task and each year of your proposal along with a separate summary of costs for each option. You will still need to attach detailed breakouts of the cost elements as applicable. The "Breakdown of Proposed Estimated Cost" is listed in Section J, Attachment 14 of the solicitation.

Please note that Section K. can be access through the System for Award Management on the internet at the address in Section K. Contractors and their subcontractors must acknowledge in their Original Business Proposal, completion of the electronic Representations and Certifications.

Request for any information concerning this RFP should be directed only to Lynn Tantardini, Contracting Officer, Division of Contracts Management who may be called on Area Code (240) 276-1508; collect calls will not be accepted. Discussion with any other individual outside the Division of Contracts Management, may result in the rejection of the potential offeror's proposal.

You must submit a completed "Proposal Intent" form by November 4, 2016 indicating your intent to submit a proposal under this RFP. This form is Attachment 8 listed at Section J, and is needed for review as well as administrative and review planning purposes. Your cooperation is appreciated.

Sincerely, Lynn Tantardini Contracting Officer Division of Contracts Management, OFR

Enclosure: Request for Proposal mailto:SAMHSAContracts@samhsa.hhs.gov lynn.tantardini Stamp

OMB NO. 0990-0115

SOLICITATION

SECTION A - SOLICITATION/CONTRACT FORM Page 1 of 109 pages

1. REQUEST FOR PROPOSAL (RFP) NUMBER:

283-17-1000

2. ISSUE DATE:

October 12, 2016

3. SET ASIDE:

X NO

X YES Certain Domains See Part IV Section L

4.TITLE : “Substance Abuse and Mental Health Services Administration Indefinite Delivery Indefinite Quantity

(SAMHSA IDIQ)”

5. ISSUED BY:

Division of Contracts Management Office of Financial Resources Substance Abuse and Mental Health Services Administration 5600 Fishers Lane Rockville, Maryland 20857

6. SUBMIT OFFERS TO:

See Part III, Section J, "Packaging and Delivery of the Proposal," ATTACHMENT 9 of this Solicitation

7. Proposals for furnishing the supplies and/or services in THE SCHEDULE will be received at the place specified in, and in the number of copies specified in Attachment 9 until 3:00 p.m. local time on December 2, 2016.

8. This solicitation requires delivery of proposals as stated in ATTACHMENT 9 “PACKAGING AND DELIVERY OF THE PROPOSAL” and as stated in the cover letter of this RFP. The cover letter is an official part of this RFP Package. IF YOUR PROPOSAL IS NOT RECEIVED BY THE CONTRACTING OFFICER OR HIS DESIGNEE AT

THE PLACE AND TIME SPECIFIED, THEN IT WILL BE CONSIDERED LATE AND HANDLED IN

ACCORDANCE with FAR Clause 52.215-1, Alternate I, entitled, "INSTRUCTIONS TO OFFERORS–COMPETITIVE ACQUISITION” located in Section L.2 of this solicitation.

9. Offeror must provide full name, address, TIN, DUNS, and, if different, the address to which payment should be mailed.

10. FOR INFORMATION CALL: Lynn Tantardini, Contracting Officer

PHONE: (240) 276-1508 COLLECT CALLS WILL NOT BE ACCEPTED.

11. Table of Contents on following page.

RFP 283-17-1000

DETAILED TABLE OF RFP CONTENTS

PART I - THE SCHEDULE

SECTION A - SOLICITATION/CONTRACT FORM

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

SECTION D - PACKAGING, MARKING AND SHIPPING

SECTION E - INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

SECTION G - CONTRACT ADMINISTRATION DATA

SECTION H - SPECIAL CONTRACT REQUIREMENTS

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K -REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OFFFERORS…………..61

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS

1.GENERAL INFORMATION

2 INSTRUCTIONS TO OFFERORS

A GENERAL INSTRUCTIONS………………………………………………………………………………………………72

B. TECHNICAL PROPOSAL INSTRUCTIONS……………………………………………………….…………………….74

C. BUSINESS PROPOSAL INSTUCTIONS……………………………………………………………….………

SECTION M - EVALUATION FACTORS FOR AWARD

1.GENERAL

2.EVALUATION CRITERIA

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1. BRIEF DESCRIPTION OF SUPPLIES OR SERVICES

This Indefinite Delivery Indefinite Quantity (IDIQ) performance-based contract will be used as a means to provide services to SAMHSA officials and staff to help them achieve their individual Centers/Divisions/Offices missions in a timely manner. The contract requires quick response capability, with performance according to specifications identified in individual Task Orders that will be issued over the life of the contract. The contract will enable SAMHSA to improve its technical, management, and administrative operations by significantly reducing the amount of time and labor required to obtain critical contract services and products.

Tasks are anticipated in one or more of the following six (6) domains:

Domain I. Feasibility, Pilot, and Evaluation Projects Domain II. Statistical Projects Domain III. Policy Analysis and Program Related Projects Domain IV. Communications Projects Domain V. Technical Assistance and Training Projects Domain VI. Planning, Implementation, and Report Support Projects

B.2. PRICING/FUNDING CONSIDERATION

This Indefinite Delivery Indefinite Quantity (IDIQ) contract will remain in effect for a five-year period. Each Task Order will specify its period of performance. Task Orders can be awarded with Options, which would allow them to exceed 12 months, but no more than 60 months if all potential options were exercised. For each successful Contractor, irrespective of the number of Domains for which the Contractor has qualified, there will be a one time “minimum guarantee” award amount of $1,000 during the life of the contract. This amount can only be claimed at the end of the contract period, if the Contractor proposes on all Task Order RFTOP’s issued under their qualified domains during the 5 years. The SAMHSA IDIQ Ceiling for the entire 5 years is $1,200,000,000.

Task Orders will be awarded under this contract on a cost plus award fee basis, or fixed price. Task Order prices, estimated costs will be negotiated and funded at the time of Task Order award. Labor hours and other reimbursable elements, including travel, supplies, and materials, will be proposed as appropriate and negotiated for each Task Order. The base-fee and award-fee will be negotiated on the first Task Order awarded and apply to each Task Order thereafter.

For the performance of Task Orders, the Government shall pay to the Contractor:

(1) The cost determined by the Contracting Officer to be allowable in accordance with Clause FAR 52.216-7 “Allowable Cost and Payment.”

(2) Base fee shall be payable in accordance with Clause FAR 52.216-8 “Fixed Fee.” It shall be paid in installments based on the percentage of completion of work, as determined by the Contracting Officer, and subject to the withholding provisions of the “Allowable Cost and Payment” and “Fixed Fee” clauses of this contract, and is subject to an equitable reduction in the event the requirements of Section F are not satisfactorily completed.

(3) Award fee earned shall be based upon an evaluation and determination by the Government as to the Contractor's level of performance in accordance with the following procedures:

(a) The Contractor's performance shall be evaluated on an annual basis, during the period of the contract. The award periods and maximum amounts for each are listed in Section H, Special Contract Requirements, H.2., Award Fee.

(b) An individual "Quality Assurance Surveillance Plan” will be developed for each task order and shall be used to evaluate the Contractor's performance.

(c) The Contractor further agrees that the final determination as to the amount of Award Fee earned will be made by the Contracting Officer, taking into consideration an analysis and evaluation of the Contractor's performance made by the Evaluation Group described in H.2 Award Fee, and shall not be subject to the terms of the "Disputes" clause of this contract. The Contractor shall be advised in writing of the decision setting forth reasons why the Award Fee was earned, or why it was not earned, in order that the Contractor may improve its performance during the next review period, if the latter is applicable.

(4) Payment of Award Fee under this contract will be accomplished by an Administrative Letter, executed by the Contracting Officer, when the Award Fee, if any, has been determined to be due. The Administrative Letter shall set forth the amount of fee to be awarded for the performance period evaluated. Upon receipt of the letter, the Contractor may submit a public voucher for payment of the total Award fee earned for the period evaluated. Payment of the Award fee shall be subject to the withholding provision of the clause entitled "Fixed Fee."

B.3. PROVISIONS APPLICABLE TO DIRECT COSTS

Notwithstanding the “Allowable Cost and Payment” clause incorporated in this contract, unless authorized in writing by the Contracting Officer, the costs of the following items or activities shall be unallowable as direct costs:

1) Acquisition, by purchase or lease, of any interest in real property;

2) Special rearrangement or alteration of facilities;

3) Accountable Government property (defined as both real and personal property with an acquisition cost of

$1,000 or more, with a life expectancy of more than two years) and "sensitive items" (defined and listed in the Contractor's Guide for Control of Government Property) regardless of acquisition value;

4) Purchase or lease of any personal computer, related item of hardware, or software, regardless of dollar value;

5) Travel to attend general professional meetings;

6) Foreign Travel - See paragraph b.2) below;

7) Any costs incurred prior to the contract's effective date;

8) Rental of meeting space not otherwise expressly authorized by the contract;

9) Any formal subcontract arrangements above the simplified acquisition threshold ($150,000), any cost-reimbursement subcontract regardless of cost, or not otherwise expressly provided for in the contract;

10) Consultant fees in excess of $500/day;

11) Cost of delivery of any vouchers under the contract using other than the USPS Standard mail service;

12) Airfare in excess of $1,000; and

13) Any costs for meetings, workshops, or conferences which did not have prior Contracting Officer Approval, as detailed below.

a) Prior approval to planning, arranging or holding meetings, workshops or conferences under this project that exceed the total amount of $15,000 (this total includes labor for planning, logistics, consultant fees and any other costs associated to the meeting fully burdened) or any meeting considered an Advisory Committee meeting at any cost. – Notification in a letter or a COA will be issued with the approved amount for the activity. If during the planning of the activity the cost estimate amount increases, then the COR must be notified immediately and provided a revised cost estimate, documentation and justification for the change. This new cost estimate will need to be reviewed and approved prior to the contractor proceeding and incurring costs over the original approved amount. An amended COA will be provided once the increase is approved. The contractor should track the actual costs of the activity and maintain this information in an event log to report the actual costs incurred. The Government may request this information at any time. Once the event is approved (or amended), under no circumstances shall the costs of a given event exceed the amount approved.

b) Cost of food and/or light refreshments for meetings, conferences, workshops, etc. is always unallowable.

B.4. LABOR

The following labor classifications are anticipated to be the primary labor sources necessary to perform contract tasks orders

Project Director* Senior Consumer Psychologist/Sociologist Project Manager* Senior Anthropological Methodologist Sr. Social Marketing Specialist* Senior Policy/Public Health Advisor/Analyst* Senior Statistician/Survey Methodologist* Policy/Public Health Advisor/Analyst Statistician/Survey Methodologist Junior Policy/Public Health Advisor/Analyst Junior Statistician/Survey Methodologist Senior Systems Analyst* Data Analyst/Modeler Systems Analyst Database Manager* Junior Systems Analyst Data Manager Senior Telecommunications Specialist Web Designer Telecommunications Specialist Web Master Junior Telecommunications Specialist Senior Database Programmer* Senior Statistical Programmer* Database Programmer Statistical Programmer Senior Web Programmer* Junior Statistical Programmer Web Programmer Data Warehousing Specialist Junior Web Programmer Data Mining Specialist GIS Mapping Specialist MIS Specialist Networking Specialist Information Security Analyst Multimedia Specialist Data Entry Specialist New Media/Graphics Specialist Senior Medical Advisor Junior Marketing Specialist Medical Advisor Senior Media/Graphics Specialist Senior Economist* Media/Graphics Specialist Economist Junior Media/Graphics Specialist Junior Economist Senior Editor Senior Financial Analyst Editor Financial Analyst Junior Editor Junior Financial Analyst Research Assistant Secretary/Word Processor Senior Research Analyst* Marketing Specialist Administrative Assistant Evaluator (Sr. & Jr.)* Policy Analyst (Sr. & Jr.)

Meetings Manager (Sr. & Jr.) Trainer Technical Assistance Specialist (Sr. & Jr) * Logistics Coordinator (Sr. & Jr)*

Other labor categories may be added if applicable and necessary to perform the scope of work under a specific Task Order. The Task Orders will reflect current rates. The rates proposed for contract award will be used as a guide by the Government to determine reasonableness.

The Contractor must propose labor rates for all categories that they determine are applicable to the Domains that they are proposing for. Those Labor Categories marked with * are “Key Personnel” and must be proposed regardless of the Domain. Further, for those positions, a resume and an actual labor rate (with supporting payroll documentation) must be proposed. These labor classifications are examples of the primary labor sources anticipated as necessary to perform contract tasks. If the Task Order Offeror intends to use more than one individual for a labor category, each proposed individual should be listed separately at his/her proposed rate and the evaluated hours divided among the individuals, as appropriate. Task Order Offerors should indicate which classes of labor and/or which labor titles they intend to use. If a Task Order Offeror proposes labor categories, which are different from the title or class provided in the RFP, it should provide a brief description of the duties for such titles. Any labor categories not fixed at the time of the contract award may be added during performance applicable to the scope of work under the specific Task Order. Junior positions are considered to be under three years of experience. Senior positions are considered to be over ten years of experience.

B.5. GUARANTEED MINIMUM AND CONTRACT MAXIMUMS

The guaranteed minimum for each Contractor is a one time award amount of $1,000 during the life of the contract which includes all option years, if exercised. The SAMHSA IDIQ Ceiling is for the entire 5 years is $1,200,000,000.

This amount can only be claimed at the end of the contract period, if the Contractor proposes and never succeeds as an awardee on all Task Orders offered to it during the years for which the Contractor is eligible.

B.6. IT EQUIPMENT

The Contractor is required to provide its own IT hardware/computer equipment adequate to fully satisfy all operational requirements of the Task Orders awarded under this contract. (This should be considered in developing the cost proposal as no reimbursement is authorized for such items relative to this solicitation or the resulting task orders).

B.7. TRAVEL AND EXPENSES

Travel expenses will be paid on a cost reimbursable basis. For the purpose of evaluation, travel expenses will be considered equal for all Offerors and will not be calculated in evaluating pricing proposals for contract award. Travel expenses incurred by the Contractor in performance of Task Orders under this contract shall not exceed:

a. Cost of air travel by most direct route, using "air coach" or "air tourist" (less than first class) unless it is clearly unreasonable or impracticable (e.g., not available for reasons other than avoidable delay in making reservations, would require circuitous routing or entail additional expenses offsetting the savings on fare, or would not make necessary connections); or

b. Cost of coach rail travel by most direct route; or

c. Cost of travel by privately owned automobile. However, reimbursement for transportation by this means shall not exceed the cost of a. or b. above, whichever is less.

d. The cost of travel by privately owned automobiles, and subsistence costs shall be reimbursed at rates not to exceed the Government travel policy in effect at the time such costs are incurred. The Contractor shall cite in any claim for reimbursement of travel costs the source of the rates used.

e. All travel arrangements shall be made by the Contractor utilizing Government rates when that rate is the lowest available. Should the Government's rate not be the best price, in such cases as discount and/or super saver airfare, then the lowest price will dictate. Any refunds, rebates, or other benefits provided by airlines, hotels, etc., as a result of travel arrangements made under this contract shall be applied to the contract and shall not revert to the Contractor or the Contractor's affiliates. The Contractor shall cite in any claim for reimbursement of travel costs the source of the rate used.

This contract is subject to the provisions of Public Law 99-234 which amends the Office of Federal Procurement Policy Act to provide that Contractor costs for travel, including lodging, other subsistence, and incidental expenses, shall be allowable only to the extent that they do not exceed the amount allowed for Federal employees. The Contractor, therefore, shall invoice and be reimbursed for all travel costs in accordance with FAR 31.205-46.

B.8. CONTRACT TASK ORDERS

Individual Task Orders will be issued as requirements occur. Task Orders will specify work to be performed and will reflect the labor rates of the proposed staff in effect when the task order is issued. The terms and conditions set forth in the contract will always apply. SAMHSA expects the majority of the Task Orders will be Cost-Plus-Award-Fee, but may also award Task Orders on a Fixed-Price basis. The pricing arrangement, the cost or price, and the period of performance will be established for each Task Order. The period of performance of a Task Order may extend past the IDIQ contract’s expiration date. Outstanding Task Orders will be performed at the rates/pricing which correlates to applicable contract period(s) in effect for their duration. It will be the determination of SAMHSA on how to issue the Request for Task Order Proposals (RFTOPs) and for which Domain. For those Domains with Large and Small Business areas, the decision will be made depending on the project to issue the Task Order under the Large Business area, or issue the Task Order under the Small Business area or issue the Task Order under both the Large and Small Business area.

SAMHSA expects the majority of the task orders issued under the IDIQ contracts will be cost-plus-award-fee types.

Therefore, the provisions and clauses in this RFP are applicable to cost-plus-award-fee type contracts. Task orders awarded will contain clauses applicable and appropriate for its type. Additional provisions and clauses required by Public Law, Executive Order, or procurement regulations in effect at the time of execution of the proposed task order will be included.

B.9. ADVANCE UNDERSTANDINGS

Specific elements of cost, which normally require prior written approval of the Contracting Officer before incurrence of the cost (e.g., foreign travel, consultant fees, subcontracts) will be included in this SECTION if the Contracting Officer has granted his/her approval in the pre-award negotiation process. This Section may read as follows:

a. Other provisions of this contract notwithstanding, approval of the following items within the limits set forth is hereby granted without further authorization from the Contracting Officer:

To Be Decided at the time of award under each Task Order

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1. STATEMENT OF WORK

Independently and not as an agent of the Government, the Contractor shall be required to furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government, as needed to perform the Statement of Work, below.

ELIGIBILITY: The Contractor is eligible to submit Task Order Proposals in all of the following domains:

Domain I. Feasibility, Pilot, and Evaluation Projects Domain II. Statistical Projects Domain III. Policy Analysis and Program Related Projects Domain IV. Communications Projects Domain V. Technical Assistance and Training Projects Domain VI. Planning, Implementation, and Report Support Projects

C.1. TASK DESCRIPTION

Substance Abuse and Mental Health Services Administration (SAMHSA) requires program and analytical support services, short term analyses, technical assistance, and support for its information and related programs. The Government will award more than one IDIQ contract as a result of this solicitation. To the maximum extent possible, each awardee will be given a fair opportunity to be considered for each Task Order for which it is eligible to compete. The Government will determine which Contractor will perform individual Task Orders based on the evaluation criteria contained in the Request for Task Order Proposal. These criteria will include technical (including past performance) and cost factors. Task Orders will be issued by the Contracting Officer, SAMHSA. The Contractor(s) shall perform some Task Orders under critical time constraints.

C.2. TASK ORDERS

a. Initiation.

As requirements arise, the Contracting Officer shall issue Request for Task Order Proposals (RFTOP) to Contractors who have been awarded a contract with eligibility in the specific domain(s) applicable to the task. Each Contractor shall have the opportunity to respond with a Task Order Proposal in accordance with the instructions provided. The Request for Task Order Proposal shall include a statement of work, schedule of deliverables, quality assurance surveillance plan (QASP), technical evaluation criteria and additional instructions as needed for each individual Task Order to be issued under this contract. Each Request for Task Order will be subject to Privacy Act, Publications, IT, and Evaluation clearances. All these clearances are obtained by the Contracting Officer Representative prior to the issuance of the RFTOP and execution of the Task Order. OMB Clearance will be obtained after task order award, if applicable.

Each eligible Contractor will be provided a fair opportunity to be considered for each Task Order. However, the Government may issue a sole source Request for Task Order Proposal, if one or more of the following conditions exist:

1. when the dollar value of the order is less than $3,500; or

2. when the need for the service is of such urgency that providing all Contractors an opportunity would not be in the best interest of the Government; or

3. when only one Contractor is capable of providing the service required at the level of quality required because the service is unique or highly specialized; or

4. when the Task Order is a logical follow-on to an Order already issued.; or

5. when required to fulfill a minimum order.

For each Task Order, the Contracting Officer will make a determination about the scope of competition, using the guidelines provided above.

Requests for Task Order Proposals will be issued by the Contracting Office primarily electronically through the Electronic Mail or Internet systems but they can also be issued by facsimile or mail. Contractors are required to have Internet or external electronic mail capabilities. Each Request for Task Order Proposal prepared by the Government will specify the project services being ordered from the IDIQ contract and the criteria for evaluating the Contractor's proposal, which shall contain both technical and cost/price information. The Contractor shall provide a Proposal containing both Technical and a Cost/Price information for performing the required services. SAMHSA’s policy is to use performance-based task order contracts whenever possible. Task Orders will be either a cost plus award fee type, or fixed price type. All Task Orders will be performed at a negotiated cost/price, except when the Government executes unilateral Task Orders for predetermined levels of services.

When urgencies occur, the Government will unilaterally issue Task Orders on a not-to-exceed cost/price basis, and the Contractor is required to proceed immediately with performing all such work. The issuance of Task Orders for urgencies is exempt from the ordering limitations specified in Section F of this contract. For urgent Task Orders, pricing will be established through subsequent discussions and modification of the Task Order.

b. Technical Proposal/Task Order Performance Team.

To the greatest extent possible, a Request for Task Order Proposal will be issued to each Contractor that has the applicable domain(s) approved in its contract. The Contractor is required to submit a proposal intent for each Request for Task Order Proposal.

Contractors shall prepare a technical proposal in accordance with the requirements of the RFTOP which will, at a minimum, include a brief narrative which demonstrates the Contractor's understanding of the statement of work, an itemized list of sub tasks to be performed, a delivery schedule, and a Task Order Team to perform the statement of work. There will be page limits for the technical proposal and appendices. If the Contracting Officer determines that the number of pages submitted exceed the limits the pages that exceed the limits will not be evaluated.

All technical proposals relative to any task orders will be prepared by the contractor and submitted to the Division of Contracts Management within twenty-one (21) days after receipt of the task order request, unless otherwise specified in the RFTOP. Task order responses can be submitted via email and shall be followed up in paper form, only if requested. The Task Order Proposal shall include labor hours for each person proposed. Some Requests will contain quick turn-around due dates. Upon final agreement, after negotiations, agreement of estimated cost or price, and finalization of the task technical proposal, including delivery schedule, the Contracting Officer will award the Task Order, and work shall commence in accordance with the Task Order requirements. Task Order Proposal preparation costs are not reimbursable.

Assignment of designated personnel to the team, as well as assignment of labor hours per individual is the basis for pricing each Task Order. The team's responsibilities and duties include the various requirements as specified in each Task Order. The required team for each task order will usually include one or more staff for each of the following three general categories:

Project Manager/Director Program Specialist/Analyst/Statistician/Evaluator/Other Technical Staff Administrative Support Staff

The Government may, if appropriate, streamline the task order proposal process so that only new information is solicited from the Contractor. Information submitted for the IDIQ award and any subsequent updates will be linked to each specific task order proposal submitted by the IDIQ Contractor.

c. Cost/Price Proposal.

Cost/Price Proposals for Task Orders will be prepared by the Contractor and submitted to the Contracting Officer within the time specified in the Request for Task Order Proposal along with the technical proposal. Revisions to the initial Cost/Price Proposal resulting from negotiations, if the Government determines discussions are needed, will be submitted by the Contractor and received by the Contracting Officer within two (2) working days after the date on which discussions were held with the Contracting Officer, unless a longer period is specified in the Request.

Proposals for performing the required services will be submitted on a Contract Pricing Proposal Cover Sheet, with detailed cost data attached. Task Orders will be either a cost plus award fee type or fixed price type depending on the nature of the work to be performed.

(1) The Contractor’s proposed Project Manager/Director or designated alternate shall participate in all technical discussions/negotiations concerning Task Order requirements. Discussions typically will cover areas of concern for which mutual understandings are necessary.

(2) When a negotiated Task Order agreement is reached in a timely manner on the services to be performed, a finalized Task Order will be executed. The price or estimated cost for Task Orders will be based on the negotiated levels of effort for each discipline, and all other terms agreed upon.

(3) If agreements cannot be reached, neither party will be under any obligation to the other concerning the services covered by the particular draft Task Order.

(4) Individual Task Orders are finalized when signed by the Contracting Officer. No work shall be performed on Task Orders until they are signed by the Contracting Officer. The signed Task Order will serve as the Contractor's "Notice to Proceed.”

d. Task Order Award

The Government envisions that a typical Task Order process, from initial request to award, will take between 45-90 days.

Unless otherwise stated in an individual Request for Task Order Proposal, the Task Orders will be awarded based on two evaluation factors: 1) technical and 2) estimated cost or price.

Unless otherwise stated in an individual Request for Task Order Proposal, technical will receive paramount consideration in the selection of a Contractor for a specific Task Order. Following evaluation and negotiations, if two or more Offerors are determined to be approximately technically equal, cost will become a significant factor in selecting the Task Order Awardee. In any event, the Government reserves the right to make an award to the best advantage of the Government, cost and other factors considered.

Unless otherwise stated in an individual Request for Task Order Proposal, past performance will not be evaluated at the task order level as past performance will have been evaluated at the IDIQ contract level. Nevertheless, SAMHSA reserves the right to include Past Performance as an evaluation factor when determined needed. The Government may decide not to exercise option years to Contractors who have received an unacceptable performance evaluation during the contract period.

C.3. PERSONNEL/STAFFING

The numbers, types, and functional involvement of the Contractor's personnel and/or teams may vary from Task Order to Task Order; however, Contractor staff commitment is required throughout the task as accepted in its proposal and as mutually arranged with the Contracting Officer Representative (COR). No key personnel may be substituted at any time during the life of the Task Order, without the express advance approval of the Contracting Officer. It is anticipated that the labor categories in Section B.4 of this contract are the primary labor sources for completion of contract Task Orders. Labor categories may be added by mutual agreement during performance applicable to the scope of work under the specific Task Order. The required team may include various combinations of the labor categories listed at Section B.4.

The Contractor agrees to provide administrative, technical, and professional personnel as required herein and as negotiated and agreed upon for performing work specified during all individual Task Orders. The Contractor shall provide a dedicated, stable, and technically qualified team to maintain continuity in the level of services.

The labor-hours per individual for the staff designated to perform the task is the basis for pricing each Task Order.

The team's responsibilities and duties include the various requirements as specified and detailed in each Task Order.

C.4. USE OF SUBCONTRACTORS

In the response to each specific RFTOP, the IDIQ Contractor shall propose those subcontractors accepted through negotiations, as part of their original IDIQ proposal submission for that Domain. At any time during the period of performance of the IDIQ contract, an awardee may submit a formal request to add a new subcontractor or to delete an already accepted subcontractor. The request must include the rationale for the change being requested. Where a subcontractor is being added, the Contractor shall include a delineation of the specific qualifications of that subcontractor in the specific domain. Such requests may be submitted as part of a response to a particular task order RFP, or as an independent request.

C.5. GENERAL REQUIREMENTS

Activities conducted under this contract will include tasks that fall into one or more of the six domains. Contractor’s eligibility is stated in the contract and will have been determined based on the evaluation of Offerors’ proposals by the ad hoc technical review committee.

C.6. GENERAL LANGUAGE (WILL BE INSERTED and REQUIRED in ALL Task Order Awards)

A. SAMHSA Division of Technology (DTM) REQUIREMENTS

1. DTM follows federal guidance on standards and terminology.

A. Data and Copyrights:

I. “Data” means recorded information, regardless of form or the media on which it may be recorded. The term includes technical data and computer software. The term does not include information incidental to contract administration, such as financial, administrative, cost or pricing, or management information. Before development of any software for SAMHSA, the contractor shall understand and communicate any questions to SAMHSA regarding FAR Subpart 27.4—Rights in Data and Copyrights. The contractor shall not integrate any proprietary or commercial licensed software that cannot be severable at close out without the government incurring licensing costs or loss in functionality.

B. Systems:

I. The term "information system" means a discrete set of information resources organized for the collection, processing, maintenance, transmission, and dissemination of information, in accordance with defined procedures, whether automated or manual. See OMB Circular A-130 https://www.whitehouse.gov/omb/circulars_a130_a130trans4/ for additional guidance.

C. Major investments:

I. An Earned Value Management System (EVMS) is required for major acquisitions for development, in accordance with OMB Circular A-11. The Government may also require an EVMS for other acquisitions, in accordance with agency procedures. See FAR Subpart 52.234-2 -- Notice of Earned Value Management System for additional guidance.

D. SAMHSA Standards:

I. Please refer to http://media.samhsa.gov/it/samhsa-technology-standards-external.pdf for SAMHSA standards and examples of deliverables required for CPIC, Enterprise Architecture, Mobile, Privacy and Security and Websites.

2. SAMHSA/DIVISION OF TECHNOLOGY MANAGEMENT (DTM) STANDARDS:

The Contractor shall develop, test, and deploy all new systems and applications into the SAMHSA AWS GovCloud environment. If the contract/task order is for an existing system that is not currently in the SAMHSA AWS GovCloud environment, the Contractor shall include a plan to migrate the system to the SAMHSA AWS GovCloud within the base year of the awarded contract/task order. The Contractor shall use software that meets SAMHSA Standards. Go to http://media.samhsa.gov/it/samhsa-technology-standards-external.pdf for the latest version of the Technology Standards. The Contractor shall at all times maintain compliance with current DTM standards, which may change over the duration of this contract/task order. Any deviation from the SAMHSA standards shall be negotiated with SAMHSA and approved by the SAMHSA CIO prior to contract/task order award.

3. Information Technology (IT) PLAN:

The Contractor shall prepare an IT Plan that addresses and describes the Design, Development, Implementation, and Maintenance for all IT Systems in the contract/task order. The IT Plan shall include functional requirements (e.g., data, workloads, user interface, reliability, security, and maintenance), technical requirements (e.g., hardware, software, and telecommunications) operational requirements and any additional requirements that are needed to accurately address design, development, implementation, and maintenance. It shall also include IT milestones and implementation dates of the project. A draft IT plan shall be included as part of the proposal. The final IT Plan [Electronic Version] shall be submitted as a deliverable to the COR and DTM [through the COR] for review and approval 60 calendar days after award.. Full acceptance of the Contractor’s IT Plan is required before implementation and contingent upon the review and approval of DTM. The IT Plan will be reviewed on an annual basis, and updated as necessary if major modifications are made to the system

The contractor shall follow the Health and Human Services Enterprise Performance Lifecycle policy (http://www.hhs.gov/ocio/eplc/Enterprise%20Performance%20Lifecycle%20Artifacts/eplc_artifacts.html ) or equivalent with an iterative or agile development approach. The proposal, project, schedule, and work products should clearly demonstrate an agile or iterative approach to software development.

4. SECURITY AND PRIVACY REQUIREMENTS FOR SAMHSA OWNED CONTRACTOR MANAGED

SYSTEMS

Adherence to security and privacy policy: The Contractor shall comply with all Federal and Department of Health and Human Services (HHS) security and privacy guidelines in effect at the time of the award of this contract/task order. A list of applicable United States (U.S.) laws, Office of Management and Budget (OMB) requirements, HHS policies, standards and guidance, and Federal Government Computer Security guidelines can be located on the Secure One HHS website at: http://www.hhs.gov/ocio/securityprivacy/index.html. The Contractor shall perform periodic reviews to ensure compliance with existing information security and privacy requirements. The Contractor https://www.whitehouse.gov/omb/circulars_a130_a130trans4/ http://media.samhsa.gov/it/samhsa-technology-standards-external.pdf http://media.samhsa.gov/it/samhsa-technology-standards-external.pdf http://www.hhs.gov/ocio/eplc/Enterprise%20Performance%20Lifecycle%20Artifacts/eplc_artifacts.html http://www.hhs.gov/ocio/securityprivacy/index.html shall make all system information and documentation produced in support of the contract/task order available to the agency and agency auditors upon request. All questions concerning IT security should be directed to the IT Security Team [through the COR] at infosecurity@samhsa.hhs.gov.

A. Perimeter defense and notification:

I. The Contractor shall ensure that the system and the information it contains are secured using appropriate perimeter defense technologies and that these technologies are monitored for anomalous traffic behavior.

II. The Contractor shall immediately report all security and PII incidents to the agency COR and/or System Owner and SAMHSA Security: infosecurity@samhsa.hhs.gov & the Department of Health & Human Services (DHHS) Computer Security Incident Response Center (CSIRC) at CSIRC@HHS.gov or 1-866-646-7514.

B. Encryption:

I. The Contractor shall use FIPS 140-2 (as amended) compliant encryption (4) to protect all instances of SAMHSA/HHS information during storage and transmission.

II. The Contractor shall verify that the selected encryption product has been validated under the

Cryptographic Module Validation Program (http://csrc.nist.gov/cryptval/) to confirm compliance with FIPS 140-2 (as amended).

III. The Contractor shall provide a written copy of the validation documentation to both the Contracting Officer and the Contracting Officer’s Representative (COR)

IV. The Contractor shall securely generate and manage encryption keys to prevent unauthorized decryption of information, in accordance with FIPS 140-2 (as amended).

V. The Contractor shall ensure that this standard is incorporated into the Contractor’s property management/control system; or establish a procedure to account for all laptop computers, desktop computers, and other mobile devices and portable media that store or process sensitive SAMHSA/HHS information.

VI. The Contractor shall ensure that all of its employees, subcontractors (at all tiers), and employees of each subcontractor, who perform work under this contract/subcontract, comply with the above requirements.

C. Protection of sensitive information:

I. The Contractor shall ensure that sensitive information is protected by information security and privacy controls commensurate with the risk associated with the potential loss or compromise of the information. For purposes of this contract/task order, information is sensitive if: the loss of confidentiality or integrity could be expected to have a serious, adverse effect on organizational operations, organizational assets, or individuals

II. All SAMHSA systems subject to the Privacy Act of 1974, 5 U.S.C. § 552A) are required to conduct Privacy Impact Assessments (PIAs) before developing IT systems that contain personally identifiable information or before collecting personally identifiable information electronically. The PIA shall be completed in accordance with HHS PIA guidance at http://www.hhs.gov/ocio/securityprivacy/privacyresources/pias.html. Periodic reviews shall be conducted to determine if a major change to the system has occurred, and if a PIA update is subsequently required.

III. The Contractor shall create and submit draft System’s PIA [no later than 30 calendar days after the contract/task order effective date [(CED)] to the SAMHSA Privacy Officer through the COR. All questions related to SAMHSA PIA form template and submission should be directed to:

Info.Privacy@samhsa.hhs.gov through the COR. The impact of privacy violations should consider any adverse effects experienced by individuals or organizations as a result of the loss of Personally Identifiable Information (PII) confidentiality. PII shall receive a level of protection commensurate with the risk associated with the loss or compromise of sensitive information.

IV. Contractor must provide entity relationship diagrams, data types and related relationship diagrams for the data that is being stored, processed and transmitted within the system [no later than 30 calendar days after the contract/task order award date to the SAMHSA Privacy Officer and SAMHSA Security through the COR.

V. The Contractor shall abide by all requirements of the Privacy Act of 1974 and FAR Clause 52-239-mailto:infosecurity@samhsa.hhs.gov mailto:CSIRC@HHS.gov http://www.hhs.gov/ocio/securityprivacy/privacyresources/pias.html mailto:Info.Privacy@samhsa.hhs.gov

1. The Privacy Act requires Federal agencies to notify the public of systems of records by publishing SORNs to the Federal Register http://www.samhsa.gov/privacy/sorns Pursuant to those requirements, the Contractor shall create and publish a System of Records Notice (SORN) in the Federal Register when required and shall publish an updated SORN following a major change to the system, as directed by OMB Memorandum (M) 03-22, OMB Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002, or subsequent replacement guidance.

D. Sensitive information on public systems:

I. The Contractor shall ensure that sensitive information is not stored, processed or transmitted on any system (via the Internet) without the appropriate Security controls in place and specific authorization from the SAMHSA Chief Information Officer (CIO) and/or Chief Information Security Officer

(CISO).

II. Website Privacy Policy: The Contractor shall assure each page of the website, including the homepage, contains a link to SAMHSA's Website Privacy Policy (currently available at http://www.samhsa.gov/privacy) and comply with the policy DHHS and SAMHSA policy does not allow for persistent cookies on any SAMHSA or SAMHSA-funded websites. In addition, any forms on the site which will ask users to enter personal information must first be approved through SAMHSA channels and DTM. Questions or assistance required for SAMHSA websites should be directed to the SAMHSA webmaster (webmaster@samhsa.hhs.gov) through the COR.

III. The Contractor shall submit applicable information types along with Physical and Logical diagrams no later than 30 calendar days after the contract/task order effective date (CED) to SAMHSA Security through the COR for approval & validation. Criteria identified in FIPS 199 & NIST (based on NIST 800-60 publication http://csrc.nist.gov/publications/nistpubs/800-60-rev1/SP800- 60_Vol1-Rev1.pdf) should be used to establish system’s security categorization.

E. Information System Security requirements:

I. Contractor must be able to implement FISMA, NIST 800-53 (r4) required security controls at the

FIPS-199 Moderate data classification level.

II. Contractor must reach out to SAMHSA Security through the COR at:

infosecurity@samhsa.hhs.gov to initiate the Assessment &…