283-12-1000 Evaluation Criteria 1 and 2 revisions.doc

SAMHSA IDIQ EVALUATION CRITERIA

Criteria 1 and 2 - REVSIED Criteria 1: CORPORATE QUALIFICATIONS AND Criteria 2: MANAGEMENT CAPABILITIES.

CORPORATE QUALIFICATIONS

10 Points Adequate description of facilities, space and equipment to be used for performance of tasks. Offeror should provide evidence of ownership or access to adequate facilities, office equipment, computer hardware (mainframe/servers, PCs, printers, etc.), computer software, and any other equipment necessary to perform the work specified in each domain (such as A/V). (2 pt) The offeror shall demonstrate its previous corporate experience and capability in managing projects of similar size, scope, and content, specifically demonstrating the ability to organize, staff, and manage a contract of this nature; one that is quick start-up, short duration, includes multiple delivery orders, and timely production of high quality deliverables. (5 pts) The proposal will be evaluated based upon the offeror’s demonstrated commitment to complying with the provisions of Section 508 of the Rehabilitation Act, which requires agencies and their contractors to buy Electronic and Information Technology (EIT) that is accessible to people with disabilities. At a minimum, the offeror’s proposal must: (3 pts)

· identify the offeror’s point of contact responsible for implementing and monitoring the firm’s compliance with Section 508 of the Rehabilitation Act;

· describe any Section 508-related training the offeror’s point of contact has completed and/or intends to complete in the next year; and

· include a detailed Section 508 Implementation Plan describing the specific steps the offeror intends to take over the next year to implement and maintain compliance with the provisions of Section 508.

MANAGEMENT CAPABILITIES

30 Points Project Management (10 pts)

· The Offeror will be evaluated on how well the Offeror addresses its approach to perform project activities management for this effort. This includes such items as planning the activities of its team(s), scheduling, organizing, and effective utilization of resources, controlling the execution of projects, tasks, sub-tasks, monitoring progress, status reporting, resolving critical issues, mitigating risks, and planning for subsequent phases of work, effective and efficient use of performance indicators and measures, and proposed methods to contain costs.

· The Offeror shall provide a staff loading chart delineating task time and responsibility; identify personnel (including subcontractors and consultants) and their qualifications for significant functions; and provide concise descriptions of the duties each shall perform under the contract. The staff management plan will be evaluated on how effectively organizational roles and responsibilities will be divided, how decisions will be made, work monitored, and quality and timeliness assured.

· The Offeror shall provide evidence of the capacity and capability to commence work immediately and complete on time all task orders that are initiated.

Change Management (10 pts)

· The Offeror will be evaluated on how well the proposal demonstrates and evidences its approach to perform change management activities for this effort. This includes items such as planning, coordinating, and executing change management activities. Change Management activities include but are not limited to: the kick-off meeting, communications, evaluation, stakeholder analysis, business process analysis, organizational risk assessment, leadership strategy, workforce impact assessment, developing an operations and maintenance manual, training materials, and delivering training to a diverse workforce.

· The Offeror shall describe how the management plan, staffing pattern, project organization, and resources are appropriate and adequate for carrying out all aspects of change management.

Quality Assurance (5 pts)

· The Government will evaluate the Offeror’s technical approach as it relates to the Offeror’s ability to deliver quality support services. This means service support that meets best industry practices that meets with industry standard quality with a minimal level of defects. The Government will evaluate management plans that establish processes and methods to ensure the delivery of quality levels of service.

· The Offeror shall provide a Quality Assurance Plan demonstrating soundness of company policies and procedures for planning, implementing, and assessing the effectiveness of its project teams. This plan shall include quality control procedures to assure that project deliverables and services are maximally useful to SAMHSA staff and participants in SAMHSA’s programs.

· The Offeror shall demonstrate its previous corporate experience with technical work of similar size, scope, and content, specifically demonstrating successful implementation of company policies and procedures for planning, implementing, and assessing the effectiveness of its project teams.

Cost Management (5 pts)

· The Government will evaluate the contractor on their plan to contain costs. This plan shall includes the effective use of labor categories and skill sets to accomplish tasks, minimizing overhead costs, minimizing management costs, and recommending and using tools or processes that would enable the project team to work in the most efficient manner.

· The Offeror’s plan shall also provide timely and accurate monthly progress and cost reports in support of the Governments cost tracking needs.