27IT103026 Sprout Media Vendor Q and A 1.docx

This is a Vendor Question and Answer document related to the Illinois Secretary of State's Request for Quote for a Sprout Social Media Management Platform. The RFQ seeks a comprehensive social media management and analytics platform on a standard platform basis, with an initial contract term running from July 1, 2026, through June 30, 2027, and a maximum total contract term not to exceed ten years including any renewal periods and extensions. The bid submission deadline is May 26, 2026, with responses to be submitted via email to Aaron Reuben (areuben@ilsos.gov) or through the BidBuy system. Award will be made to the responsive and responsible bidder submitting the lowest price bid based on firm, fixed pricing.

The Q&A document clarifies that this is a renewal of an existing subscription rather than a new procurement, with the Illinois Secretary of State adding 10 users to its current account. The existing account contact information has changed due to personnel transitions, and vendors should direct renewal inquiries and quotes to itlicenses@ilsos.gov. Vendors must comply with Illinois certification and disclosure requirements, maintain General Commercial Liability insurance of $1,000,000 per occurrence and $2,000,000 annual aggregate, complete a Network Security Assessment, adhere to the Agency's Data Security Standards and Security Policy, and submit ethics training documentation and a Taxpayer Identification Form. The specific maximum contract value has not been disclosed in available documentation, and invoicing should be directed to the Illinois Secretary of State at 501 South 2nd Street, Room 574, Springfield, Illinois 62756, with payment made in accordance with the State Prompt Payment Act.