27_P09_SOW Sources Sought_ Ford Trk Rpr_EPS-763_36C77026AP0046_251002.docx

Statement of Work Emergency Pharmacy Service Auto Repair Date: 08/21/2025

Background:

This Veterans Health Administration (VHA) directive outlines the policy for national and local emergency pharmacy caches that contain life-saving pharmaceuticals and medical supplies for use during catastrophic public health emergencies. These caches are referred to as Department of Veterans Affairs (VA) All-Hazards Emergency Caches (AHEC). Supplies utilized for emergency operations related to manmade or natural disasters (e.g., floods, hurricanes, earthquakes) by Veterans Integrated Service Network (VISN) or VA medical facilities are encompassed under this directive.

The Emergency Pharmacy Service (EPS) maintains and stores mobile pharmacy units and trucks to support pharmacy operations should local facilities be incapacitated. Ensuring these mobile units are mission-ready at all times is critical.

Scope of Work:

The EPS is seeking repairs for a 2008 Ford F-350 truck with a non-functioning air conditioning (AC) unit. An initial assessment by a local auto repair shop near Hines, IL, concluded that the compressor and condenser need replacement.

Place of Performance:

All repairs will be completed at the vendor’s place of business, which shall not exceed a 30-mile radius from EPS’ worksite located at: 5000 South 5th Ave, Hines, IL 60141.

Criteria:

1. Vendor must be a certified Ford repair center.

2. Vendor’s business must be registered with the local county clerk’s office and the Illinois Department of Revenue.

3. Vendor must possess ASE certification.

4. Vendor must have an active profile within SAM.gov and be in good standing for government contracts.

Delivery Terms:

Service must be completed within 7 days of the contract being signed.

Specific Tasks and Deliverables:

1. Diagnostic Work: Vendor will perform diagnostics related to the non-functioning AC unit in the 2008 Ford F-350 (VIN: 1FTWW33R88ED18032).

2. Repair Work: The cost of repair will include all parts, labor, and industry-standard fees, determined at the time of contract award.

3. Documentation: Vendor will document labor hours dedicated to this service and charge the government a fixed hourly rate for labor. Any additional costs or services require the consent of the Contracting Officer.

Reporting Requirements:

1. Documentation: The vendor will submit all service-related documentation to the Contracting Officer's Representative (COR).

2. Communication: All communications with the COR will be directed to...

3. Completion Notification: Upon completion of service, the vendor will notify the COR, who will then notify the Contracting Officer if the service is deemed "unacceptable."

4. Resolution of Issues: The vendor will cooperate with the Contracting Officer and COR to address any "unacceptable" service issues within an agreed timeframe. Delays must be communicated promptly. Unacceptable delays will be escalated to the Contracting Officer for resolution.

Contact Information:

Delivery Location:

Department of Veterans Affairs Emergency Pharmacy Services, CMOP (Great Lakes) - Hines 1st Avenue, 1 Block North of Cermak, Bldg. 37 - Dock #14 Hines, IL 60141-5000 Hours of Operation: Monday to Friday, 7:00 AM to 2:00 PM

Special Considerations:

Federal personnel and facilities will not be available for drop-off/pick-up on the following Federal holidays:

New Year’s Day, January 1 Martin Luther King, Jr. Day – the 3rd Monday in January Washington’s Birthday – the 3rd Monday in February Memorial Day – the last Monday in May Juneteenth – June 19 Independence Day, July 4 Labor Day – the first Monday in September Columbus Day – the second Monday in October Veterans Day – November 11 Thanksgiving Day – the 4th Thursday in November Christmas Day – December 25

Note: If the established date falls on a Sunday, the succeeding Monday is observed as the holiday. If the date falls on a Saturday, the preceding Friday is observed.