BD3-0048_VB Security_SS_051422026.pdf

SOURCES SOUGHT FOR COMMERCIAL ITEMS

General Information:

Document Type: Sources Sought

PID Number:

Solicitation Number:

24-SIMACQ-PHD-BD3-0048 – REVISION II

N/A

Posted Date: 05/14/2026

Original Response Date: 05/21/2026

Product or Service Code: N063

Set Aside: None

NAICS Code: 561621

Description:

MARKET SURVEY – Request for Information: The Naval Surface Warfare Center, Port

Hueneme Division issues this Sources Sought Notice as a means of conducting market research to identify interested parties for this requirement. This Sources Sought Notice is focused on identifying capabilities in the market place and resources to support this requirement, as well as obtaining related technical information for the procurement of the items listed below.

The result of this market research will contribute to determining the method of procurement.

The applicable North American Industry Classification System code assigned to this procurement is 561621 with a small business size standard of 25 million.

The envisioned item anticipated to be procured from a contractor as a result of a potential future solicitation is identified below.

Method of issue: BRAND NAME: Software House/CCure 9000

The NAVAL SURFACE WARFARE CENTER PORT HUENEME DIVISION is seeking the following requirement:

DESCRIPTION OF PRODUCT or SERVICES: Base Plus 4 Option YEARS - Please see

Statement of Work (SOW), Location: Virginia Beach, VA 23461

1. BUILDING 522 INTRUSION DETECTION AND ACCESS CONTROL:

Service coverage for Intrusion Detection:

Part Number: Description: Quantity:

Unit of Issue:

XR550DEA-G XR550 W/ENCRYPTION,350A GRAY ENCLOSURE 1 Each

7060N-I

THIN LCD KYPD,IVY,NBR KEYSTHIN LCD

KYPD,IVY,NBR KEYS 3 Each

321 TRANSFMR,UL,16.5V 40VA PLG-IN 1 Each

307 TAMPER KIT W/CLIP MOUNT 1 Each

318 BATTERY HARNESS, 18 GA. *C* 1 Each

711 ZN EXP, SINGLE POINT 16 Each

893A DUAL PHONE LINE MODULE-A 1 Each

DS778 LONG RANGE MOTION 2 Each

TJP1000 RJ31X-UL50 TELEPHONE JACK 2 Each

AL400ULX

POWER SUPPLY / CHARGER- 12VDC @ 4 AMP OR

24VDC @ 3 AMP. UL/CUL LISTED. BURG (UL603) FIRE

(UL 1481) A 1 Each

FG1625RT

GLASS BREAK DETECTOR, ROUND, COMMERCIAL,

TAMPERED (0-001-031-02) 2 Each

DS939 (REPL

DS938Z) 50' DIAMETER COMMERCIAL CEILING MOUNT PIR 4 Each

P2S-001 (REP-

2707A-L)

HIGH SECURITY CONTACTS W/ARMORED CABLE,

TRIPLE BIASED, SPDT 29 Each

AP669

MIRROR OPTIC PIR, CEILING MOUNT, TWO 180

MIRROR SEGMENT 12 Each

DS150I PIR REQUEST TO EXIT SENSOR GRAY 21 Each

269R HOLD UP SWITCH WITH ARMOR COVER 1 Each

REPLACEMENT

BATTERY 12V 7AMP BATTERY 6 Each

2. Service coverage for Access Control:

Issue:

SCR-PC-921N PIVCLASS RK40 WS,KP,BK,FDX 19 Each

STAR-AP-M5-

WH1 4 WIRING HARNESSES,M5 8RP BD,9 19 Each

STAR-AP-M5-2 M5-ISTAR ADAPT ASSY,GCM,2 ACM 3 Each

RM-DCM-2 RM-4E IN UL 294 LISTED ENCLOSU 1 Each

GSTAR008-SE

ISTAR ULTRA G2 SE, 8 READERS, W/ENCLOSURE,

WITH 5A PSU 2 Each

GSTAR016-SE

ISTAR ULTRA G2 SE, 16 READER, IN WALL MOUNT

ELCL GCM, 2 ACMS 1 Each

GSTAR004

iSTAR EDGE G2 DOOR CONTROLLER w/METAL ENCLOSURE 1 Each

SCR-PC-921N PIVCLASS RK40 WS,KP,BK,FDX 1 Each

PCSERV-

610TR10

DELL POWEREDGE T610 TOWER SVR, 2XXEON QUAD

CORE 1 Each

SMP-7PMCTX SUPERVISED SWITCHING PWR SPLY, 12/24VDC 3 Each

HES1006U-

12/24VDC ELECTRIC FAIL SAFE DOOR STRIKE, 3000LBS 20 Each

RM4-AP-2 WIU-RM4 ADAPTOR PLATE WITH 2 RM-4,2 ARM 22 Each

T1SP1202

24 PORT GIG FIBER SWITCH - ONE PORT PER

CONNECTED POE SWITCH (T1SP1201) 1 Each

KT-OMNIKEY-

3821 OMNIKEY 3821 USB PINPAD SMART CARD RDR 1 Each

SWH-4200-G MULTI-TECH FLEX RDR W/KYPD-GR 11 Each

AS0063-00 BATTERY BACKUP, POWER SUPPLY 3 Each

ALTV1224-DC1

CCTV PWR SPLY, 16 FUSED OUT, 12/24VDC @ 4A,

ENCL 3 Each

DTV-SPR3310

USB ENROLLMENT READER FOR ENROLLMENT

WORKSTATION - SCM SPR3310 SMART CARD

READER 1 Each

INN-HA-SW-

SM

INNOMETRIKS SOFTWARE SUITE, ENROLLMENT

SERVER, PANEL SERVER, ENROLLMENT PLUG IN 1 Each

INN-ENR-LIC

INNOMETRIKS STAND -ALONE ENROLLMENT CLIENT

FOR PIV CARD VALIDATION & ENROLLMENT 1 Each

USB-PINPAD TARGUS USB PIN PAD 1 Each

3. BUILDING 523 ACCESS CONTROL SERVICES:

Service coverage for Access Control:

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 9 Each

USTAR008 ISTAR ULTRA, 8 READERS, W/ ENCL 1 Each

ESTAR002

(Pending upgrade install to GSTAR004 in 2026)

ISTAR EDGE, 2 RDR, W/ENCL (GSTAR004

upgrade/install in 2026) 1 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 6 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 6 Each

AL400ULX BURG/FIRE/ACCESS PWR SPLY, 12VDC @ 4A / 1 Each

CC9000-

MESA1 CC9000 SER M 1 YR SSA ENH 1 Each

4. BUILDING 558 ACCESS CONTROL SERVICES:

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 4 Each

ESTAR004-RM

(Pending upgrade install to GSTAR004 in 2026)

ISTAR EDGE,4 RDR, W/ENCL,RM-4S (Pending upgrade install to GSTAR004 in 2026)

1 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 4 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 4 Each

AL400ULX BURG/FIRE/ACCESS PWR SPLY, 12VDC @ 4A / 1 Each

Door/Locks Door Locking Hardware 1 Each

5. BUILDING 559 ACCESS CONTROL SERVICES

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 12 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 8 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 8 Each

AL400ULX BURG/FIRE/ACCESS PWR SPLY, 12VDC @ 4A / 8 Each

GSTAR-ACM

(GSTAR016)

ISTAR ULTRA ACM BOARD, 8 READERS. INCLUDES

USB CABLE 1 Each

GSTAR-GCM

(GSTAR016) iSTAR Ultra G2 GCM board 2 Each

6. BUILDING 127 - INTRUSION DETECTION AND ACCESS CONTROL

SERVICES-ROOM 51, 38, 41

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 2 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 2 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 2 Each

RC40-BLUE READER COVER IN BLUE 6 Each

RC40B READER COVER IN BLACK 14 Each

ISC-BPQ2-W12

MOTION DETECTOR, BLUE LINE GEN2 QUAD PIR, 12

M/40 FT COVERAGE 1 Each

DOOR LOCKS EXIT DEVICES, LOCKSETS, ELECTRIC STRIKES 1 Each

DOOR LOCKS

ADD’L NEW STEEL DOOR LOCKING HARDWARE 1 Each

7. Service coverage for Intrusion Detection System-Room 51:

Issue:

XR550DEA-G XR550 W/ENCRYPTION,350A GRAY ENCLOSURE 1 Each

7060N-I LCD DISPLAY-IVORY 1 Each

DS939 (REPL

DS938Z) 50' DIAMETER COMMERCIAL CEILING MOUNT PIR 1 Each

HSS-L2D-010 UL-634 LEVEL 2 RATED, TWO CONTACTS - ONE N.O 1 Each

327 TRANSFMR,16.5V 50VA PLG-IN 1 Each

8. BUILDING 127 - INTRUSION DETECTION AND ACCESS CONTROL

SERVICES-ROOF TOP

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 2 Each

307 TAMPER KIT W/CLIP MOUNT 1 Each

16.5 VAC, 40 VA TRANSFOMER FOR DMP CONTROL

PANELS 1 Each

860 RELAY OUTPUT MODULE 1 Each

DS939 70' DIAMETER CEILING MOUNT PIR 3 Each

305 PLUG-IN OUTPUT RELAY 3 Each

7060N-I THIN LCD KYPD,IVRY,NBR KEYS 2 Each

318R

DUAL BATTERY HARNESS FOR RING-STYLE BATTERY

LEADS 1 Each

HSS-L2D-011

DUAL ALARM CONTACTS, ONE N.O., ONE N.C.WITH

TAMPER CIRCUIT 5 Each

893A DUAL PHONE LINE MODULE 1 Each

GSTAR004

ISTAR EDGE G2 DOOR CONTROLLER W/METAL

ENCLOSURE 1 Each

CG09482 UNIVERSAL POWER CORD, 125 VOLT, 10 AMPERE 1 Each

AL1012ULACMCB 10A 12VDC UL SPLY W/ACM8CB 1 Each

9. Service coverage for Intrusion Detection:

Issue:

XR550DEA-G XR550 W/ENCRYPTION,350A GRAY ENCLOSURE 1 Each

7060N-I LCD DISPLAY-IVORY 1 Each

DS939 (REPL

DS938Z) 50' DIAMETER COMMERCIAL CEILING MOUNT PIR 1 Each

HSS-L2D-010 UL-634 LEVEL 2 RATED, TWO CONTACTS - ONE N.O 1 Each

10. ANNUAL SERVICES BREAKDOWN

Service: Description: Quantity:

Unit of Issue:

QSP

MAINTENANCE

QUALITY SERVICE PLAN (QSP) (MAINTENANCE &

REPAIR & BATTERY REPLACEMENT) 1 Each

PRIORITY

RESPONSE

4-HOUR RESPONSE

1 Each

LICENSE CC9000-MESA1 - SER M 1 YR SSA ENH 1 Each

MONITORING MONITORING, LOGGING, AND REPORTING 3 Each

INSPECTIONS 3-IDS SYSTEMS/QTRLY INSPECTIONS 1 Each

INSTRUCTIONS TO INDUSTRY:

Requested Information: The Navy requests the following information from parties interested in responding to this Sources Sought Notice:

a) Company Name, Address, CAGE Code, DUNS.

b) Response Point of Contact name, telephone number, email address, and website URL.

c) Tailored Information describing company capabilities, resources, experience, and product lines that demonstrate an ability to provide the items described above.

d) Business Size, Special Size Sub-Category, and Type of Ownership for the Company.

e) Rough Order of Magnitude cost estimate to provide the items in the quantity described above

f) Feedback and questions regarding the feasibility or challenges for providing the items described above

g) Information regarding the commerciality of the items described above

Information herein is based on the best information available at the time of publication, is subject to revision, and is not binding upon the Government.

The Government will evaluate market information to ascertain potential market capacity to:

a) Provide supplies consistent in scope and scale with those described in this notice and otherwise anticipate

b) Secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements.

Based on the responses to this sources sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Submission Instructions:

Interested parties who consider themselves qualified to provide the above-listed items should respond to this Sources Sought Notice. Responses are required to be received no later than 3:00

PM Pacific Time on 05/21/2026. Responses should be provided in formats compatible with

Microsoft Office 2010 for Windows or Adobe Portable Document Format (pdf). Receipt of responses will be acknowledged. Responses will not be returned.

Following the date of response submission, the Government may contact respondents to seek clarification of submitted information. All responses under this Sources Sought Notice shall be submitted to Samantha C. Mangum at Samantha.c.mangum.civ@us.navy.mil. If you have any questions concerning this opportunity, please contact Samantha C. Mangum at

Samantha.c.mangum.civ@ us.navy.mil.

The Government WILL NOT PAY for any information received in response to the Sources

Sought Notice nor will the Government compensate respondents for any cost incurred in developing information for participating in meetings with or engaging in discussions with the

Government.

Proprietary and Limited Distribution: It is incumbent upon parties providing responses to this Sources Sought Notice to identify all data contained within that is proprietary or has limited distribution requirements. All information marked as proprietary information will be safeguarded to prevent disclosures to non-governmental personnel and entities.

There is no solicitation at the current time and NO FUNDING IS AVAILABLE for contractual efforts. This Sources Sought Notice does not constitute an Invitation for Bids, a Request for

Quote or a Request for Proposal and it should not be construed as a commitment of any kind by the Government to issue a formal solicitation or ultimately award a contract. The U.S.

Government is in no way liable to pay for or reimburse any companies or entities that respond to this announcement. Additionally, any costs incurred by interested companies in response to this announcement will NOT be reimbursed and are NOT considered allowable direct charges to other contracts or tasking.

STATEMENT OF WORK

PCSERV-

610TR10

DELL POWEREDGE T610 TOWER SVR, 2XXEON QUAD

CORE 1 Each

SMP-7PMCTX SUPERVISED SWITCHING PWR SPLY, 12/24VDC 3 Each

HES1006U-

12/24VDC ELECTRIC FAIL SAFE DOOR STRIKE, 3000LBS 20 Each

RM4-AP-2 WIU-RM4 ADAPTOR PLATE WITH 2 RM-4,2 ARM 22 Each

T1SP1202

24 PORT GIG FIBER SWITCH - ONE PORT PER

CONNECTED POE SWITCH (T1SP1201) 1 Each

KT-OMNIKEY-

3821 OMNIKEY 3821 USB PINPAD SMART CARD RDR 1 Each

SWH-4200-G MULTI-TECH FLEX RDR W/KYPD-GR 11 Each

AS0063-00 BATTERY BACKUP, POWER SUPPLY 3 Each

ALTV1224-DC1

CCTV PWR SPLY, 16 FUSED OUT, 12/24VDC @ 4A,

ENCL 3 Each

DTV-SPR3310

USB ENROLLMENT READER FOR ENROLLMENT

WORKSTATION - SCM SPR3310 SMART CARD

READER 1 Each

INN-HA-SW-

SM

INNOMETRIKS SOFTWARE SUITE, ENROLLMENT

SERVER, PANEL SERVER, ENROLLMENT PLUG IN 1 Each

INN-ENR-LIC

INNOMETRIKS STAND -ALONE ENROLLMENT CLIENT

FOR PIV CARD VALIDATION & ENROLLMENT 1 Each

USB-PINPAD TARGUS USB PIN PAD 1 Each

5.2 BUILDING 523 ACCESS CONTROL SERVICES:

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 9 Each

USTAR008 ISTAR ULTRA, 8 READERS, W/ ENCL 1 Each

ESTAR002

(Pending upgrade install to GSTAR004 in 2026)

ISTAR EDGE, 2 RDR, W/ENCL (GSTAR004

upgrade/install in 2026) 1 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 6 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 6 Each

CC9000-

MESA1 CC9000 SER M 1 YR SSA ENH 1 Each

5.3 BUILDING 558 ACCESS CONTROL SERVICES:

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 4 Each

ESTAR004-RM

(Pending upgrade install to GSTAR004 in 2026)

ISTAR EDGE,4 RDR, W/ENCL,RM-4S (Pending upgrade install to GSTAR004 in 2026)

1 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 4 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 4 Each

Door/Locks Door Locking Hardware 1 Each

5.4 BUILDING 559 ACCESS CONTROL SERVICES

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 12 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 8 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 8 Each

AL400ULX BURG/FIRE/ACCESS PWR SPLY, 12VDC @ 4A / 8 Each

GSTAR-ACM

(GSTAR016)

ISTAR ULTRA ACM BOARD, 8 READERS. INCLUDES

USB CABLE 1 Each

GSTAR-GCM

(GSTAR016) iSTAR Ultra G2 GCM board 2 Each

5.5 BUILDING 127 - INTRUSION DETECTION AND ACCESS CONTROL

SERVICES-ROOM 51, 38, 41

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 2 Each

PSX-ISU-E2

PSX 150W/250W DUAL POWER SUPPLY 20"X16"

ENCL W/LOCK AND TAMPER 1 Each

TREX-XL2 TREX, PIEZO/2RELAYS WHITE 2 Each

1085T-G

SURFACE SCREW MOUNT TERMINAL CONTACT,

CLOSED LOOP, GREY, 3/4” GAP SIZE 2 Each

AL400ULX BURG/FIRE/ACCESS PWR SPLY, 12VDC @ 4A / 1 Each

RC40-BLUE READER COVER IN BLUE 6 Each

RC40B READER COVER IN BLACK 14 Each

ISC-BPQ2-W12

MOTION DETECTOR, BLUE LINE GEN2 QUAD PIR, 12

M/40 FT COVERAGE 1 Each

DOOR LOCKS EXIT DEVICES, LOCKSETS, ELECTRIC STRIKES 1 Each

DOOR LOCKS

ADD’L NEW STEEL DOOR LOCKING HARDWARE 1 Each

Service coverage for Intrusion Detection System-Room 51:

Issue:

XR550DEA-G XR550 W/ENCRYPTION,350A GRAY ENCLOSURE 1 Each

7060N-I LCD DISPLAY-IVORY 1 Each

DS939 (REPL

DS938Z) 50' DIAMETER COMMERCIAL CEILING MOUNT PIR 1 Each

HSS-L2D-010 UL-634 LEVEL 2 RATED, TWO CONTACTS - ONE N.O 1 Each

5.6 BUILDING 127 - INTRUSION DETECTION AND ACCESS CONTROL

SERVICES-ROOF TOP

Issue:

SCR-PC-921N-T PIVCLSS RK40 WS,KP,BK,FDX,200B 2 Each

307 TAMPER KIT W/CLIP MOUNT 1 Each

16.5 VAC, 40 VA TRANSFOMER FOR DMP CONTROL

PANELS 1 Each

860 RELAY OUTPUT MODULE 1 Each

DS939 70' DIAMETER CEILING MOUNT PIR 3 Each

305 PLUG-IN OUTPUT RELAY 3 Each

7060N-I THIN LCD KYPD,IVRY,NBR KEYS 2 Each

318R

DUAL BATTERY HARNESS FOR RING-STYLE BATTERY

LEADS 1 Each

HSS-L2D-011

DUAL ALARM CONTACTS, ONE N.O., ONE N.C.WITH

TAMPER CIRCUIT 5 Each

893A DUAL PHONE LINE MODULE 1 Each

GSTAR004

ISTAR EDGE G2 DOOR CONTROLLER W/METAL

ENCLOSURE 1 Each

CG09482 UNIVERSAL POWER CORD, 125 VOLT, 10 AMPERE 1 Each

AL1012ULACMCB 10A 12VDC UL SPLY W/ACM8CB 1 Each

Service coverage for Intrusion Detection:

Issue:

XR550DEA-G XR550 W/ENCRYPTION,350A GRAY ENCLOSURE 1 Each

7060N-I LCD DISPLAY-IVORY 1 Each

DS939 (REPL

DS938Z) 50' DIAMETER COMMERCIAL CEILING MOUNT PIR 1 Each

HSS-L2D-010 UL-634 LEVEL 2 RATED, TWO CONTACTS - ONE N.O 1 Each

5.7 ANNUAL SERVICES BREAKDOWN

Service: Description: Quantity:

Unit of Issue:

QSP

MAINTENANCE

QUALITY SERVICE PLAN (QSP) (MAINTENANCE &

REPAIR & BATTERY REPLACEMENT) 1 Each

PRIORITY

RESPONSE

4-HOUR RESPONSE

1 Each

LICENSE CC9000-MESA1 - SER M 1 YR SSA ENH 1 Each

MONITORING MONITORING, LOGGING, AND REPORTING 3 Each

INSPECTIONS 3-IDS SYSTEMS/QTRLY INSPECTIONS 1 Each

5.8 Preventative Maintenance: Contractor shall schedule and conduct preventative maintenance required to keep the systems in proper operating condition by finding potential problems and resolving them before they can impact the systems. Preventative maintenance visits, inspections, checkouts and associated repair/replacement activities shall be conducted quarterly.

5.8.1: A visit report; submitted within one week, describing activities conducted, condition of the system and system components, verify that all ESS components (access control system (ACS), CCure software, and IDS) have not reached end of life and are still compliant per Federal Information Processing Standard (FIPS) 201, and any recommended actions for system operators and managers. Checks will ensure access control panels (ACS) components operate as they should and back up battery power supplies are still serviceable.

Back up batteries that are not serviceable must be replaced.

5.8.2: During quarterly preventative maintenance check on the VBD IDS, contractor shall verify IDS components are still compliant with FIPS 104-2/3, test the VBD IDS and complete an alarm maintenance checklist to be left with VBD.

5.9 Technician Support Response: Technicians shall provide response to system problems at

NSWC PHD Bldgs. 522, 523, 558, 559, and 127 (Room 51, Rooftop Building, Room 38, and

41).

5.9.1: Contractor must provide contact center support for the VBD ESS. Support center must be able to provide trouble ticket submission, trouble ticket reference number for follow up, mark tickets as “urgent” for emergencies that require emergency response, and contact

VBD if no new progress is not reflected on the trouble call in 3 days.

5.9.2: Contractor shall respond to non-emergent trouble tickets within 48 hours (e.g. ACS reader for an interior office space is not functioning) and 24 hours for emergency trouble calls

(e.g. IDS system is not arming).

5.10 Equipment Repair and Replacement: Replace failed (failing) equipment and parts included in the intrusion detection system (IDS) and access control system (ACS) to include applicable command and control units.

5.10.1 These actions shall take place only when needed during scheduled preventative maintenance, non-scheduled technician support response activities, when equipment has reached end-of-life status, and to replace equipment that may prematurely reach obsolescence due to security and/or configuration changes or vulnerabilities.

5.10.2 Contractor shall handle items still under factory warranty in accordance with item manufacturers prescribed warranty guidelines.

5.10.3 Contractor shall provide analysis to determine the cost effectiveness of repair versus replacement, as well as a report with recommendations rendered within three working days for items that are no longer covered by warranty.

5.10.4 Contractor shall ensure the system is back to full operational status, within the allotted time, upon completion of repair or replacement of both warranted and non-warranted items.

5.10.5 Provide Government customer the assigned work order number(s) associated with any maintenance/repair requirement.

5.11 Spare Parts: Provide an initial spare parts kit on hand, which will be sufficient to reasonably assure that the system will be returned to full operation within twenty-four hours after the problem has been identified.

5.11.1 Ensure all system components have 10% spares parts. Parts must be compliant with the most current FIPS 201 and 104-2/3 approved products list.

5.12 Alarm Monitoring Service: Monitor all alarm systems located NSWC PHD Bldgs. 522 and 127 (Room 51 and Rooftop Building).

5.12.1 All Contractors performing monitoring service shall be US Citizens who have been subject to a trustworthiness determination. Non-US Citizens shall not provide alarm monitoring services.

5.12.2 Non-US Citizens shall not provide alarm monitoring services.

5.12.3 In the event the IDS sends an alarm signal, the monitoring representative shall identify location of alarm signal and run verification checks to identify if signal is a maintenance problem or intrusion.

5.12.4 Notify NAS Oceana Dispatch that IDS has been triggered within Bldgs. 522 and/or 127 (Room 51 and Rooftop Building). Notification must be completed within 15 minutes for those areas requiring a 30 minute armed response.

5.12.5 Notify service department of problem and the history of the alarm event if the alarm signal indicates a maintenance requirement.

5.12.6 Coordinate with Government customer and provide an after-hours phone number for issues and/or maintenance, which might occur after normal business hours (0700-1600

EST).

5.12.7 Immediately notify Government point of contact listed on the call back list for any break or disruption on one or multiple data encryption line services that does not reset within

5 minutes.

5.12.8 Data encryption line services that are successfully reset within the 5 minute threshold shall be reported to one of the Government representatives on the call back list during normal business hours of the following workday (0700-1600 EST).

6. LANGUAGE OF WORK

Work will be performed and delivered in English.

7. APPLICABLE DOCUMENTS

8.1 ISO_IEC 27001/27002

8.2 DoDM 5200.01-Volume 3

8.3 DoDI 5200.48

8.4 NSWCPHDINST 5510.4D

8.5 National Industrial Security Systems Standard UL 2050

8.6 NIST SP 800 (Applicable Series to FIPS 201 and 104 2/3)

8. LOCATION OF WORK

All of the services and support will be performed at the following locations:

1.) Building 522 aboard Dam Neck Annex; 488 Sparrow St Virginia Beach Virginia 23461

2.) Building 523 aboard Dam Neck, 489 Sparrow St Virginia Beach VA 23461

3.) Building 558 aboard Dam Neck, 2089 Tarter Ave Virginia Beach VA 23461

4.) Building 559 aboard Dam Neck Annex, 2089 Tartar Ave, Virginia Beach, VA 23461

5.) Building 127 aboard Dam Neck, 1912 Regulus Ave Virginia Beach, VA 23461