26R-0001_PWS_EMP Suppt_Attch1_QASP_20250923.pdf

ENVIRONMENTAL MANAGEMENT PROGRAM SUPPORT (EMP) SERVICES

Unclassified

QUALITY ASSURANCE SURVEILLANCE PLAN

1. OBJECTIVE

This Quality Assurance Surveillance Plan (QASP) serves as the principal basis for assessing overall performance quality associated with MCICOM GF-EV’s Performance Work Statement (PWS) for ENVIRONMENTAL MANAGEMENT PROGRAM SUPPORT. This document will be used by the Government to assess the effectiveness of the Contractor’s quality with respect to management and technical services provided.

This QASP provides the methodology by which the Contractor's performance will be monitored to determine compliance with established performance objectives and to establish performance benchmarks that ensure a quantifiable basis for measuring effectiveness. The plan is designed so that surveillance is limited to that which is necessary to verify the Contractor is performing management and technical services satisfactorily and relates directly to performance objectives of the performance objectives delineated in the PWS.

The contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.

2. GOVERNMENT SURVEILLANCE

The Contracting Officer’s Representative (COR) will serve as the administering authority for this contract, and his authority will be limited to administering specific technical aspects of the contract. The COR will not provide direction that is outside the scope of responsibilities delineated under this contract and task orders and will defer any conditional interpretations to the Contracting Officer. The COR will:

• Maintain a detailed knowledge of the technical requirements of the contract;

• Document Contractor performance in accordance with the QASP;

• Identify and immediately forward notifications of deficient, or non-compliant performance to the

Contracting Officer;

• Approve priorities of support, resources, and associated schedules.

3. SURVEILLANCE METHODS

Surveillance of Contractor performance is the method used by the Government to determine whether the contractor is effectively and efficiently complying with all terms and conditions of the contract. In addition to statistical analysis, the functional expertise of the COR plays a critical role in adequately evaluating contractor performance. The below listed methods of surveillance shall be used in the administration of this QASP:

• Demonstration: Direct observation of task execution.

• 100% Inspection: COR will review all required deliverables monthly.

• Random Sampling: Used for high-frequency tasks to validate performance.

• Periodic/Planned Inspection: Evaluation of selected tasks on a scheduled basis.

• Customer Feedback: Review of customer satisfaction through complaints or surveys.

4. PERFORMANCE REQUIREMENTS SUMMARY (PRS):

Service PWS Reference

Performance Standard Acceptable Quality Level

Method of Surveillance

Incentive / Penalty

Task 1:

Administrative Support

4.1 Ensure actions are

completed within the timeframes agreed upon by the COR and the Contractor or identified in the Performance Work Statement (PWS).

Annual Work Plan, Annual Summary Report, and other administrative contract requirements are complete and timely.

Provide key personnel substitution requests in an efficient manner to avoid a gap in service/ lapse of personnel supporting the required task areas.

- 95% of the deliverables submitted on time.

- Less than 10% rework required to complete task.

- No gap in support due to key personnel replacement issues.

- 100% Inspection

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Contract Deficiency

Report (CDR)

Task 2:

Environmental Program Management Support

4.2 Program deadlines are

met; promptly addresses deficiencies; tasks executed accurately and effectively; mitigates project risk.

HQMC/MCICOM

Environmental Program Management and policies and guidance facilitate compliance with federal, state, and local laws and regulations.

Ensure HQMC-level orders, manuals, and directives regarding environmental management and compliance are maintained.

Prioritize USMC outreach, P2, and risk reduction initiatives to address environmental

- 95% of the deliverables submitted on time.

- Less than 10% rework required to complete task.

- 100% compliance upon identification of statutory or regulatory changes.

- Problems encountered are minor and resolved in a satisfactory manner.

- 100% Inspection

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Contract Deficiency

Report (CDR)

Neto CIV Christina E This information differs from what is included in the PWS. Pleas update accordingly.

Thompson CIV Ian F I think I like this one better than the PWS since it addresses TASK accomplishment over work habits. Can I copy this to PWS?

Wasserman CIV Sonia M Please update the information in this column to reflect the revised PWS.

Thompson CIV Ian F This was the updated PRS. Rec replicating this PRS in the PWS.

practice and aspect risk priorities.

Provide accurate and timely communication of available information for USMC leaders

Task 3: Budget Process Support

4.3 HQMC/MCICOM

Environmental Program funding is aligned with federal, state, and local laws/regulations and DoD priorities.

Ensure actions are completed within the timeframes to meet OSD reporting deadlines, agreed upon by the COR and the Contractor, and/or identified in the

PWS.

- 100% compliance upon identification of statutory or regulatory changes.

- 95% of the deliverables submitted on time.

- 100% accuracy of data inputs.

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Contract Deficiency

Report (CDR)

Task 4:

Environmental Compliance Support

4.4 HQMC/MCICOM

environmental programs provides sufficient support and oversight to facilitate compliance with federal, state, and local laws and regulations.

Ensure actions are completed within the timeframes agreed upon by the COR and the Contractor or identified in the PWS.

Identifies and provide accurate technical guidance to address emerging issues with reasonable potential to impact USMC Environmental compliance.

- 95% of the deliverables submitted on time.

- Less than 10% rework required to complete task.

- 100% compliance upon identification of statutory or regulatory changes.

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Contract Deficiency

Report (CDR)

Task 5:

Environmental Training Support

4.5 HQMC/MCICOM-

provided training meets environmental training program requirements as outlined in Volume 5 of

MCO 5090.2.

Identify enterprise-wide environmental compliance training deficiencies and offer potential solutions to address shortfalls.

Ensure actions are completed within the timeframes agreed upon by the COR and the Contractor or identified in the PWS.

Maintains a comprehensive repository and listing of vetted environmental training that is available for use by USMC installations.

- 95% of the deliverables submitted on time.

- Less than 10% rework required to complete task.

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Invoice reductions for missing key personnel

- Contract Deficiency

Report (CDR)

Task 6:

Conservation Program Support

4.6 HQMC/MCICOM is in

continuous compliance with federal, state, and local laws and regulations.

Ensure actions are completed within the timeframes agreed upon by the COR and the Contractor or identified in the PWS.

Provide timely key personnel substitution requests to avoid a gap in service/lapse of personnel supporting the required task areas.

- 95% of the deliverables submitted on time.

- Less than 10% rework required to complete task.

- 100% compliance upon identification of statutory or regulatory changes.

- Random Monitoring

- Customer Feedback

- CPARS ratings

Note: Deliverables are not counted as late when, on a case-by-case basis, the COR approves later deliverable submission. The COR’s approval of a late deliverable submission or failure to strictly enforce delivery requirements will not be deemed a waiver of the applicable delivery requirements for future deliverables.

Task 7: Data Collection and Reporting Support

4.7 HQMC/MCICOM is

providing sufficient installations support to meet all federal, state, and local laws and regulations and DoD reporting requirements.

Ensure actions are completed within the timeframes agreed upon by the COR and the Contractor or identified in the PWS.

- 100% compliance upon identification of statutory or regulatory changes.

- 95% of the deliverables submitted on time.

- 100% accuracy of data inputs.

- Random Monitoring

- Customer Feedback

- CPARS ratings

- Contract Deficiency

Report (CDR)

TASK 08

National Environmental Policy Act (NEPA) Support for Force Design

4.8 HQMC/MCICOM

ensures compliance with federal, state, and local laws and regulations with appropriate risk mitigation through NEPA and environmental impact review.

Ensure actions are completed within the timeframes agreed upon by the COR and the Contractor or identified in the PWS.

- 100% compliance upon identification of statutory or regulatory changes.

- 95% of the deliverables submitted on time.

- 100% accuracy of data inputs.

- 100% Inspection

- Random Monitoring

- Customer Feedback

- CPARS ratings